calling telephone information systems. who uses telephone information systems? airlines banks bus...
Post on 29-Mar-2015
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Calling Telephone Information Systems
Who uses telephone information systems?
Airlines Banks Bus and Train Companies Credit Card Companies Government Offices Movie Theatres Telecommunications Companies
Looking for a phone number
Find the number and/or address for a local or toll-free telephone number.– Local 411– Toll-free 1-800-555-1212
Check on-line– www.yellowpages.com
Information from the business
What kind of information can you get when you call this number?
– A transportation schedule– Information about a product or service– Personal account information– Information about entertainment– Time business is opened or closed – Location of business
When calling the number
Be ready with pencil and paper When the telephone is answered you might…
– Speak to a person– Push a number on the telephone to make a choice– Do nothing except listen to the information
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