buzzient presentation at oracle crosstalk 2010
Post on 21-Oct-2014
1.194 Views
Preview:
DESCRIPTION
TRANSCRIPT
Disruptive Technologies: Innovators Redefining Retail
Timothy Bernard Jones, CEO, Buzzient
Your Customers are talking…about YOUAre YOU listening?
Where’s the Conversation taking place?
My 800 Number? With my existing sales force?
In my Retail Stores?
YES, but ALSO….
What kinds of things are they saying?…
Your Customer ServiceStinks!
No one answers my email,So I’m going to Twitter!
I’d really like to buy something new, but wish I
had a coupon…I love those yellow
gore-tex jackets, I cansee my kids anywhere.
How BIG an issue is this…really?
Ok, So WHAT do you do about it?
First, realize that Signal-to-Noise Ratio is very low
Buzzient Enterprise™ Social CRM Applications
Sales
Buzzient Aggregates social media data
API
API
API
API
API
How Buzzient Helps
Merchandising SEO/SEMPortal Support
What if I’m too busy to pay attention?
9
Contact:
TimothyB.JonesCEO,Buzzient
OneBroadway,14thFloorCambridge,MA02142
Ph:6174751514www.buzzient.comtbj@buzzient.com
twiKer.com/tbjbuzzient
top related