building an a-team - i love it when a team comes together

Building an A-Team: I Love It When A Team Comes Together

Craig SmithSuncorp

Welcome

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The A-Team

(The original

one, not that

remake...)

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Back

to

basics

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“A” is for agile: Umbrella term

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Agile Manifesto

Agile Pyramid

Practices

Principles

Values

Approach

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Core Agile Values

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Trust

Courage

Innovative Accountability

Honesty

It’s All About Culture

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http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991

Definition:Team

“A team is a small number

of people with

complementary skills who

are committed to a

common purpose,

performance goals, and

approach for which they

hold themselves mutually

accountable”(Katzenbach & Smith)

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content/uploads/2008/10/katzenbach-smith_3670.jpg

“Results”(Drucker)

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Defining an

A Team

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Well-defined focusImage: http://www.vintek.net/images/page/logo/company_about_us_mission_statement.jpg

Small teamsImage: http://www.rebinder.com/blog/wp-content/uploads/2009/05/pizza.jpg

Commitment to selfImage: http://www.nataliedee.com/091805/way-better.jpg

Complementary supportImage: http://butterfliesandbugs.files.wordpress.com/2010/04/help_wanted_sign_50f8.jpg

Collective intelligence

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Image: http://loveyoursweets.co.uk/images/Jar%201L%20Jelly%20Beans.jpg

CommunicationImage: http://dallasmorningviewsblog.dallasnews.com/megaphone-kid-cropped.jpg

ControlImage: http://upload.wikimedia.org/wikipedia/commons/a/a3/Blackwood_roundabout.jpg

Continuous improvementImage: http://www.ecboe.org/sardis/lib/sardis/Continuous_Improvement_Icon.gif

RhythmImage: http://thedockingstation.ca/wp-content/uploads/2009/07/disco-stu.gif

Identifying

a not-so

A-Team

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Stuck

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Missed delivery

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Culture of blame

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Punch clockers

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How

Agile

Practices

help

A-Teams

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Focussing Question

Success Sliders

Daily standupImage: http://www.mikerogers.info/images/standup%20mic.jpg

RetrospectiveImage: http://ny-image0.etsy.com/il_fullxfull.57250908.jpg

Co-locationImage: http://www.cubefigures.com/graphics/IThome.jpg

Cross functional team

Core Team

Extended Team

Project Manager

SupportAnalystOther key

stakeholders

BusinesOwner

Consultants

Iteration Manager

Teamlead

Team Member

Bus.SME

Team Specialist

Project Officer

Quality Assurance

CommsOfficer

ProgramManager

Project Sponsor

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Continuous feedback

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Sustainable pace

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Pair programmingImage: http://blogs.atlassian.com/developer/pairon.jpg

CoachImage: http://www.bostonherald.com/blogs/sports/rap_sheet/wp-content/uploads/2010/08/bb-whistle-swinging.JPG

Agile helps... but...Image: http://www.bulletforge.com/images/silver_bullets/223_rifle_silver_bullet.jpg

Thinking

about

leadership

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http://s3.amazonaws.com/files.posterous.com/jackalert/VlI8RcPIBCMVNSkZjYvNFfqD9xdp2fyWeMpjvHCO5hPvUe2FYkL0XB8X

gPJD/Hannibal_a-

team.jpeg.jpg?AWSAccessKeyId=1C9REJR1EMRZ83Q7QRG2&Expires=1284295305&Signature=k7jHsSjy1pZgdIqqFyN2uUB%2

FM94%3D

Factories & Tribes

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Carrots

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Generation * are different

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Leadership Aspirations

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Motivation

of

A-Teams

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Hawthorne Effect

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Open Source

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Autonomy - the desire to direct our own lives

Mastery - the urge to get better and better at

something that matters

Purpose - the desire to do what we do in the

service of something larger than ourselves

Intrinsic Motivation

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content/uploads/2010/05/098_extrinsic-motivators.jpg

http://coursecreators.com/wp-content/uploads/2010/01/Dan-

Pink-Surprise1.jpg

http://poder.dk/wp-content/uploads/2008/07/1.jpg

Fedex / Hackathon / ...

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20% Time

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HR Reloaded

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Netflix has no vacation policy or tracking!

“There is no clothing policy at Netflix, but no one has come

to work naked lately.” (Patty McCord, Netflix)

Performance Reviews

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Innovation

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Measure

your

A-Team

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Happy People

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Passion & Craft

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Own the business

Image: http://creditcardforum.com/blog/wp-content/uploads/2009/08/startup-capital.jpg

Safe to fail

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Wrap up

(or what

can I do

to get my

own

A-Team)

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PurposeImage: http://images.parenthood.com/tv-question-mark.jpg

Skilled cooperative teamImage: http://www.mushon.com/spr09/nmrs/wp-content/uploads/2009/03/macgyver.jpg

PracticesImage: http://www.bobgarontraining.com/wp-content/uploads/2010/07/Home-Improvement-Tim-Taylor.jpg

LeadershipImage: http://media.photobucket.com/image/fonz/bloodyrose2310/28007169_fonz.jpg

MotivationImage: http://media.photobucket.com/image/my%20name%20is%20earl/DirgeDevil/MyNameisEarl.jpg

PerformanceImage: http://www.iwatchstuff.com/2007/09/28/hoff-knight-rider.jpg

DeliveryImage: http://blog.beliefnet.com/moviemom/a-team-lunch-box.jpg

Do you work

on or lead an

A-Team?

If not, what’s

stopping

you?Image: http://www.popartuk.com/g/l/lgpp31670+i-love-it-when-a-plan-comes-together-weenicons-a-team-

poster.jpg

Questions ??

Craig Smith

http://www.suncorp.com.au

http://www.agileacademy.com.au

craig.smith@suncorp.com.au

@smithcdau

http://www.slideshare.net/smithcdau/

Suncorp is one of Australia and New Zealand's largest diversified financial services providers, supplying

banking, insurance and wealth management products to around 9 million customers through well-

established and recognised brands such as AAMI, Australian Pensioners Insurance Agency, Shannons,

Vero, Asteron and Tyndall, as well as Suncorp and GIO. Today, Suncorp is Australia's fifth largest bank

and second largest domestic general insurance group, with over 16,000 staff. Suncorp has

representation in 450 offices, branches and agencies throughout Australia and New Zealand.

(http://www.suncorp.com.au)

The Agile Academy is the next wave in Agile learning and collaboration. Designed for IT professionals,

the Agile Academy is a knowledge hub that promotes Agile related learning, knowledge sharing and

capability development across the IT industry. We offer an integrated curriculum of leading edge

courses across the entire solution development life cycle, covering all roles at varying levels.

(http://www.agileacademy.com.au)