building a successful telehealth program in rural communities illinois rural hospital association...

Building a Successful Telehealth Program in Rural

CommunitiesIllinois Rural Hospital Association

August 2015

Branden RobinsonSales Manager

Mission

Increase Access to Behavioral Health Care Through

Innovative Applications of Technology

Hospital Services

On-Demand Telepsychiatry

1 hour average

response time

EDs

Consultation/Liaison

4 hour average

response time

Med/Surg Floors

Scheduled Telepsychiatry

Weekend or afterhours coverage

Inpatient Units

ED Rounding

Scheduled regularly or

as-needed

EDs

Consults and Orders

Available by phone or

video

Anywhere

Other Settings

• Outpatient clinics• In-home• Primary Care Offices• Urgent Care Centers • Mobile Health Clinics• CMHCs• FQHCs• ACT Programs• Residential Programs• Schools• Corrections• Skilled Nursing

In-Home Care Model• Follow-up Referral Option• Reduce Readmissions• Growing Area• Connect with a network of

behavioral health providers • Shop for a provider who fits your needs

Direct Cost BenefitReduced Inappropriate Admissions

Improved ED ThroughputImproved Wait Times

Reduced Length of StaysReduced Transport Costs

Cut ED Boarding

Indirect Cost BenefitJoint Commission Compliance Reducing ReadmissionsConsumer SatisfactionStaff Satisfaction & RetentionImproved SafetyDecreased Liability

A physician’s reimbursement for a behavioral health consumer is, on average, 40% less than for a medical consumer

1- Academic Regional Referral Center with over 90,000 patients/ year

Benefits of TelepsychA behavioral health consumer costs a hospital nearly $2400 more than their average medical consumer1

Cultivate Stakeholder Buy-In

Select Technology

Design Workflows

Provider Credentialing

Training

Program Planning

Questions?

Branden RobinsonSales Manager856.470.0900brobinson@in-sight.net