brochure-hotelier india hr conference 2011 15-9-11
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8/4/2019 Brochure-Hotelier India HR Conference 2011 15-9-11
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ITP Publishing India,Notan Plaza, 3r floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India
Conference Speakers:
Kamlesh Barot, President,Hotel & Restaurant Association Western India
Rajiv Kaul, President, The Leela Palaces Hotels and Resorts, Mumbai
Kapil Chopra, Senior Vice President,Oberoi Hotels and Resorts
Dilip Puri, Managing Director India and Regional VicePresident, South Asia
Starwood Asia Pacific Hotels & Resorts Pte Ltd.Sudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)
Ashwin Shirali, Regional Director of Human Resources,Accor Hotels
Neesha Mohapatra, Director Human Resources,The Grand New Delhi
Souji Gopalakrishna Pillai,Deputy Director - Centre for Research & Development,Berjaya University College of Hospitality,MalaysiaCol K C Menon, Head-Human ResourcesITC Grand Chola, Chennai
Narasimha Rao, Head Resort HR Operations
Mahindra Holidays & Resorts India LtdS David Naidu, Director HR,The Westin Mumbai Garden City
Uday Mathew, Human Resource Manager,The Lalit Ashok Bangalore
Friday, 16th September 2011, Hotel Vivanta by Taj President-Mumbai, India
This meet will discuss:
Best HR practices in the hospitality industryTalent management & retention: Managing talent the right wayBest practices in building a workforce of engaged employees that help
you shape competitive advantage for the hospitality sector
Leadership-setting good examplesChanging role of HR in the industryUnderstanding HR issues that are important to the CEO/owner and
their expectations from the human resource team.
Redefining HR role and functioning in hospitality sectorHow can HR offer business solutions to hospitality business needs
through creative & business based policies & programme? New
thoughtsHR Metrics and benchmarks for the hospitality sector for business
improvement and strategy alignment
Employee orientation and mentoring programsHospitality labour & employment law in IndiaTrained manpower and its availability
Indias First Comprehensive discussion forum to seek innovative solution for
optimizing talent acquisition and retention strategies for Hospitality Sector
Organised By
A POWER PACKED, FAST PACED conference
An ideal meeting place for experiential knowledge sharing
and networking for senior-level Hospitality HR
Professionals
Hotelier India HR Conference 2011
Supporting Partners
Online Media Partner
Media Partner
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8/4/2019 Brochure-Hotelier India HR Conference 2011 15-9-11
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ITP Publishing India,Notan Plaza, 3rd floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India
08.30 Registration and Continental Breakfast
09.30 Welcome Address
09.45 Session One: CEO PanelUnderstanding HR issues that are important to theCEO/owner and their expectations from the humanresource team
What the corrective steps and thought changes required fromhotel owners & top/middle management to assist the HRDepartment in effective functioning and linking as a businesspartner?
Key expectations from management for the HR TeamModeratorSudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)
CEO Panel:
Kamlesh Barot, PresidentHotel & Restaurant Association Western India
Rajiv Kaul, President,The Leela Palaces Hotels and Resorts, Mumbai
Dilip Puri,Managing Director India and Regional Vice President,South Asia,
Starwood Asia Pacific Hotels & Resorts Pte Ltd.
Kapil Chopra, Senior Vice President,Oberoi Hotels and Resorts
11.00 Networking Tea/coffee break
11.30 Session Two: Recruitment & RetentionStrategising recruitment with retention for effectivecontrol of attrition
Capability Framework Talent Focused Selection Criteria On Boarding Defining reward strategy for long term retentionNeesha Mohapatra, Director Human Resources,The Grand New Delhi
12.00 Session Three: CSR ActivityCorporate social responsibility activity
S David Naidu, Director HR,The Westin Mumbai Garden City
12.30 Session Four: Redefining HR role and functioning inhospitality sector
Developing a modern HR framework that is most situated tothe Organisation and work environment
Redefining the career path for HR function in hospitality: HRfor HR (transitioning from HR to CEO)Ashwin Shirali, Regional Director of Human ResourcesAccor Hotels
13.00 Session Five: Aligning People, Processes and Projects toYour Business Strategy.
Our Experience and Case example for the Hotel Industry - TajGroup
Strategy Execution and Performance Monitoring Scorecards Strategic Objectives, Measures and Actions Cascaded to all
Levels
Alignment of Scorecards with Linkages Performance Reviews become Strategic Reviews Linking the Individual KRA Ownership and AccountabilitySudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)
13.30 Networking Lunch Break
14.30 Session Six: Talent ManagementMaximised career planning and talent management for thehospitality sector
Career progression & succession planning How to minimise losing the talent to other service industries
such as entertainment, real estate and retail, etc.
Developing talent within the organisation Attracting talent from other industriesNarasimha Rao, Head Resort HR OperationsMahindra Holidays & Resorts India Ltd
15.00 Session Seven: Case StudyLaying the Human Brick for ITC Hotel Start-up's - A GameChanger
Mechanics/ Organizational Design Culture Setting Motivation, Continuous Engagement and Retention Career Development/ Mentoring Environmental ChallengesK C Menon, Head-Human ResourcesITC Grand Chola, Chennai
15.30 Networking Tea/coffee break
16.00 Session Eight:Conceptualizing the Hospitality Education-EmploymentEquation, with special reference to Generation YEmployees in Indian hospitality industry
Education-employment equation in the Hospitalitymanagement sector and impact of Generation Y employeesentering Indian hospitality workforce.
The retirement of baby boomers in the hospitality sectortheimpact and the perceptions of Hospitality industry and theskills and knowledge the hospitality graduates attain
Generation Ys transition from education to subsequentemployment and how well they are capable to meet needsand expectations of industry.
Generation Ys perceptions on hospitality employment thanthat of other generations.
Education-industry liaison.
Human resource strategic planning to retain Generation Y Academia and industry oriented conceptual frame work to
retain Generation Y talents
Souji Gopalakrishna Pillai,Deputy Director - Centre for Research & DevelopmentBerjaya University College of Hospitality,Malaysia
16.45
17.30
Employee engagement activity
Role of HR in dealing with workplace integrity issues, job positionabuse, sexual harassment or coercive practice by employees
Uday Mathew, Human Resource Manager,The Lalit Ashok Bangalore
Summary of key learningsof the day
Friday, 16 h September 2011
This conference has been researched and designed for the following:-
Head of Human Resource CEOs General Manager Director & General Manager -HR Director-Training & Development Chief Learning Officer Senior Managers in Hotels, Restaurants and Casinos Corporate Managers and Staff who deal with HR-related functions Labour Relations Hospitality Law Attorneys
Consultants and Investors for the hospitality Industry
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