brightgauge at trumethods winner's circle: 6 lessons learned from starting, building &...
Post on 12-Apr-2017
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6 Lessons From Starting, Building & Selling
my MSP Practice
presented by: Eric Dosal, Co-Founder BrightGauge
A Little About Me & Compuquip
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Reve
nue
Time
$8.8MM
$800K
BIG EXIT
A Few Opening Thoughts…
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#1 – Put a Sales Process in Place
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Sample Sales Dashboard
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#2 – Learning From Others
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Compuquip Sample Metrics
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Compuquip Sample Metrics
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Sample Smart Numbers
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#3 – Implementing Data Driven Decisions
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1. Identify A Problem
2. Assign an Owner
3. Capture The Data
4. Create a Baseline
5. Filter the Outliers
6. Collaborate
7. Implement a Change
8. Evaluate Results
9. Manage the Exception
10. Share With The Team
Don’t Forget: Share With Your Team
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Sam
ple
Inte
rnal
Met
rics
Repo
rt
#4 – Simplify The Contracts
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Sample Contract Dashboard
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#5 – Connect With Your Customers
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Sam
ple
Clie
nt F
acin
g Re
port
#6 – Move Up The Stack
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Coming in 2015…
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If you’re interested in learning more please email me at edosal@brightgauge.com
A Few Parting Thoughts…
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How BrightGauge Works
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Integrations
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Winner’s Circle Offer
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Try us out at http://www.brightgauge.co/pricing/ with coupon code: PICA14
Resources to Learn More
¨ Key Performance Indicators Book by Bernard Marr ¤ http://www.amazon.com/dp/0273750119/ref=cm_sw_su_dp
¨ Internal Metrics White Paper by Eric Dosal ¤ http://info.brightgauge.com/internal-metrics-that-matter-for-msps
¨ Service Management Webinar by Rex Frank ¤ http://info.brightgauge.com/service-management-excellence
¨ Establishing KPIs Webinar by Rex Frank ¤ http://info.brightgauge.com/establishing-managing-kpis
¨ Using Data To Make Better Decisions by Eric Dosal ¤ http://info.brightgauge.com/using-data-decisions
Questions? Email me at edosal@brightgauge.com
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We’ll Even Send You A T-Shirt…
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Winner’s Circle Offer
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Try us out at http://www.brightgauge.co/pricing/ with coupon code: PICA14
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