bridging the gap: team collaboration with backbone – issue sync for jira

BRIDGING THE GAP: TEAM COLLABORATION IN JIRA with Backbone - Issue Sync for JIRA

Atlassian Expertise Since 2002!

Hello my name is Matthias

IT-Team

Software-Team

Business-Team

External-Team

BRIDGING THE GAP: TEAM COLLABORATION IN JIRA with Backbone - Issue Sync for JIRA

External-Team

#1 Provide Access To JIRA

#2 Use a Shared Cloud Instance

#3 Manual Replication

a lot of companies work like that Believe it or not

#4 Synchronization

On the Same PageComplete Control

Workflows Without BordersTrusted and Proven

Fast Liftoff

Bi-Directional IntegrationWhat to Sync - Define JQL

Issue Types and FieldsComments and Attachments

Distributed Workflow

JIRA-TO-JIRA INTEGRATION

JIRA SERVICE DESK SCENARIO

PUBLIC-PRIVATE SYSTEM SCENARIO

SUPPLIER / OUTSOURCING SCENARIO

Business-Team

Customer

IT-Team

Agents

Developer-Team

Collaborators

IT-Team Developer-Team

Agents

Business-Team

Customer Collaborators

IT-Team Developer-Team

Agents

COLLABORATION GAP

Different Requirements> Workflows > Fields > Custom JIRA Project

Linked Issues

Collaborators

IT-Team Developer-Team

Agents

COLLABORATION GAP

Deployment> Public vs. Private installation

Outsourcing > 2nd and 3rd level

Collaborators

BRIDGING THE GAP: TEAM COLLABORATION IN JIRA with Backbone - Issue Sync for JIRA

CollaboratorsAgents

On the Same PageComplete Control

Workflows Without BordersTrusted and Proven

Fast Liftoff

Bi-Directional IntegrationWhat to Sync - Define JQL

Issue Types and FieldsComments and Attachments

Distributed Workflow

CollaboratorsAgents

JIRA-TO-JIRA INTEGRATION

JIRA SERVICE DESK SCENARIO

PUBLIC-PRIVATE SYSTEM SCENARIO

SUPPLIER / OUTSOURCING SCENARIO

CollaboratorsAgents

Business-Team IT-Team Developer-Team

Customer Agents Collaborators

Technical Details

JIRA

DEVELOPED IN AN ENTERPRISE PROJECT

JIRA

JIRA COMPATIBILITY BY DESIGN

JIRA REST API

JIRA REST API

2.0

v6.2 v7.x

READY FOR CLOUD

JIRA REST API

CloudLATEST

JIRA REST APIv6.2

2.1

READY FOR ENTERPRISE

JIRA REST API

v6.2 v7.x

JIRA REST API

E-Mail

2.soon

BACKBONE SERVER

JIRA REST API

v6.x

Roadmap

2.0

JIRA-to- JIRA (Server -to- Server)

JIRA ServiceDesk -to- JIRA (Server -to- Server)

Issue Type MappingsField Mappings

Workflow MappingsComments

Attachments

2.1

JIRA-to- JIRA (Server -to- Cloud)

JIRA ServiceDesk -to- JIRA (Server -to- Cloud)

2.2

Attachment Filters Copy Integrations

2.soon

Distributed Configuration (E-Mail Binding) Fine grained Permission Checking

Trusted Comments (user impersonation) K15t Licensing Scheme

Atlassian Expertise Since 2002!info@k15t.com