book review ch1

COMMUNICATIONCOMMUNICATION::ESSENTIAL HUMAN BEHAVIORESSENTIAL HUMAN BEHAVIOR

DEFINITIONDEFINITION

• ““Communication is the Communication is the process by which by which individuals use individuals use symbols, signs, and , and behaviors to to exchange information.exchange information.

FUNCTIONAL FUNCTIONAL PERSPECTIVESPERSPECTIVES

SYMBOLSSYMBOLS

CODECODE

CULTURECULTURE

SPONTANEOUSSPONTANEOUS

CHANNELSCHANNELS

TRANSACTIONALTRANSACTIONAL

COMPETENTCOMPETENT

• ““Competent communication is concerned with the Competent communication is concerned with the process more than the outcome. more than the outcome. Ethics are also are also crucial to the process.”crucial to the process.”

LINEARLINEARINTERACTIONINTERACTION

TRANSACTIONALTRANSACTIONAL

COMMUNICATION CONTEXTSCOMMUNICATION CONTEXTS

Mass CommunicationMass CommunicationPublic SpeakingPublic SpeakingSmall GroupsSmall GroupsInterculturalInterculturalOrganizationalOrganizationalInterpersonalInterpersonalListeningListeningNonverbalNonverbal