body language
Post on 31-Oct-2014
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. Non-verbal CommunicationNon-verbal Communication
Introduction
Aspects:
Body language
Paralinguistics
Proxemics
Haptics
Body Language
Body Language
Dress, make-up, shoes, and hair style
If she dresses like this, she must be
really unorganized with
her work also
Make a habit to dress well
Personal Appearance
Gestures and Hand Movements
A gesture can communicate all that the speaker feels, consciously or unconscious.
Common gestures: Waving hands Making a fist Thumbs up Pointing Crossed arms Hands on knees Rubbing the eye Locking the hands behind
Try to associate meaning to thefollowing gestures
Eye Contact
• Learn to look into the eyes of your co-communicators.
• Avoiding eye contact is seen as an indication of evasion, fear, doubt, vulnerability, inadequacy, and confusion.
• Connect and communicate through your eyes.
•The way we sit, stand, and carry ourselves.
A professional has to cultivate and maintain elegance in his or her sitting standing and walking postures during professional meetings, interviews, group discussions, presentations, and other formal occasions.
Posture
Facial Expressions
Do’s
Smile
Willingness
Honesty
Integrity
Conviction
Don'ts
Frown
Raising or narrowing Eyebrows
Dull face
Smirk
Emotions displayed by the body
EmotionsEmotions
AggressiveAggressiveSubmissiveSubmissive
AttentiveAttentive
NervousNervous
UpsetUpset
BoredBored
RelaxedRelaxed
PowerPower DefensiveDefensive
Characterized by the following traits: Tightened jaws Stiff facial muscles A sombre face Straight staring eyes Thumping on a table Raised voice Animated gestures
Aggressive behaviour is an undesirable
characteristic especially in professional
settings such as interviews and group
discussions
Controlled aggression is a useful tool to
cultivate and execute in team meetings,
negotiations, etc.
Characterized by the following traits:
Head down Slack jawed Frequent nods of agreement Poor eye contact Constricted body posture
Submissiveness is also a negative emotion
and should be avoided in all situations.
The more desirable characteristic of being
flexible should be cultivated and practiced.
Characterized by the following traits:
Looking straight at the speaker Mild nods of head at periodic intervals Chin and body slightly bent forward towards
the speaker
This is a crucial attribute and should be
developed consciously.
Attentiveness in interviews, meetings, and
discussions with superiors is appreciated and
goes a long way in creating a favourable
impression
Characterized by the following traits:
Visible lack of confidence-unsteady voice-avoiding eye contact-head bent down
Being restless or fidgety Biting of nails or gripping the chair tightly
Nervousness should be avoided in all situations.
Nervousness shows lack of confidence and
preparation.
It is thus important to identify one’s abilities and
cultivate them as strengths.
Practicing on your hand and body movements, voice,
diction, etc, will help you to be more confident in an
interview or while giving a presentation
Characterized by the following traits:
Tightened jaws Deliberate frown on the forehead Prolonged disapproving nods Walking impatiently at the back or side of
the room, with head down facing the ground, and annoyed face
Eyes closed occasionally Not having eye contact with others or having
a very cold stare Unstable or losing control over emotions
(e.g., voice shaking, out-of control gestures)
Losing control of one’s emotions, especially
in a professional situation is always
undesirable.
This is one attribute that is tested during a
stress interview and the ability to remain
calm under duress is a valuable asset.
Characterized by the following traits:
Prolonged or frequent yawns Eyes shut for a long duration Looking around aimlessly Checking watch/mobile phone Blank stares Body bent back to a significant degree
Boredom is another negative
characteristic that quickly creates a
poor impression on an interviewer.
One should concentrate on the task
at hand and develop an interest by
taking notes and coming up with
logical questions.
head straight, chest upright and balanced body
no folds or frown on the forehead easy and quiet breathing arms hanging loosely or confidently
placed in the pocket gentle smile showing on the face calm eyes
Characterized by the following traits:
This is a positive trait and
creates a favourable impression
on the interviewer or supervisor.
It conveys confidence and the
ability to handle a task
effectively
Relaxedness should however not
be misconstrued as lack of
interest or inattentiveness
outstretched arms while doing a handshake to disallow the other person from coming too close or having a firm grip
confident look (accompanying a firm and deep voice)
evaluative looks and demeanor (questioning speakers)
Characterized by the following traits:
This is an important personality trait and one
should be aware of one’s power to influence.
However, it is easy to get carried away and
misuse power. Judicious and subtle use of
power is accepted and appreciated in
professional setups.
Characterized by the following traits:
Tightly folded arms Crossed legs Frown on the face Showing nervousness (while giving excuses)
Defensiveness is a negative emotion and
should be avoided
It generally arises out of a sense of insecurity
and being overly sensitive, both of which are
negative emotions.
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