bnhra - october 27, 2010 - steve boese

BNHRAHR Strategies

for the Road to Recovery

Steve BoeseRochester Institute of Technology

October 27, 2010

2

Biography

HR Technology Instructor – RITHRIS Manager - PAETECEnterprise Systems Consultant

Oracle ConsultantIndependent ConsultantBarbecue enthusiast

HR Technology Blogger

Change

Why?

“One who works primarily with information or one who develops and uses knowledge in the workplace.”

Peter Drucker.

How much time do you spend on email each day?

“I only use email to get a hold of old people like you”

- Every teenager or college student you know

The average Intel employee dumps one daya week trying to find people with the

experience and expertise plus the relevantinformation to do their job.

Laurie BuczekEnterprise Social Media Program Manager - Intuit

ConversationBottom UpReputationEmergenceFolksonomyAgileTransparentOpenSimpleUser DrivenTrustCreate

DiffusionTop DownHierarchyStructure

TaxonomyProcessSecureSiloed

AbstractIT Driven

ControlRepeat

Who?

Close Colleagues

Extended Organization

Ad-hocTeams

Partners

Customers

Public

What?

Content Creation

Content Creation

Knowledge Management

Expertise Location

Narration of Work

Network Analysis

Crowdsourcing

Forums

Forums

Blogs

When?

Recruiting

Social SharingSocial AdsBrandingCommunity

Onboarding

Social ConnectionsTalent ProfilingMentoringAffinity groups

Learning

Content Centered

Employee Aligned

Talent Management

Social Networking - Corporate

Alumni Networking

Where?

Ownership Models

On-premise

SaaS

Softwareas aService

Mobile

It’s an App world

Integrated vs. Interface

How?

What’s the issue?

Who cares about this?

Who can solve this?

Who needs to be involved?

How are they connected?

Enterprise 2.0 – Andrew McAfee

Culture eats strategy

Tools

Structure

Deploy

Barriers

A long time ago, in a corporate IT department far, far away, the tools and technologies for

enterprise collaboration and communication were created and deployed.

These tools:

EMAIL

VOICE MAIL

MEETINGS

REPORTS

BINDERS

EMAIL

EMAIL

are so ingrained in most organization’s culture and processes in such a deep level, that the mere thought or replacing them sends shivers of fear

down many worker’s spines.

What is the Jar Jar Binks theory?

Simple – anyone who had seen the original Star Wars films as a kid thinks the later films are

inferior. But today’s kids, ones that did not have the prior knowledge of the early (technically and visually inferior) films, usually prefer the newer

installments.

Email is fantastic. Mostly because you have been using it for 20 years.

The Jar Jar Binks Theory

Sharepoint

GoodMS Office IntegrationDoc managementSearchSecurityYou already own it

Not so goodReliant on MS OfficeWeb 2.0 toolsSiloed deploymentExpensiveYou already own it

Why can’t we just use Sharepoint?

Patience

Constraints

Opportunity…

Resources

Vendors SuccessFactors – www.successfactors.comInnocentive – www.innocentive.com

Socialtext - www.socialtext.comInmagic – www.inmagic.com

Oracle – www.oracle.comIdeastorm – www.ideastorm.com

Vanilla Forums – www.vanillaforums.orgWordpress – www.wordpress.org

Jobvite – www.jobvite.comSilkRoad – www.silkroad.com

Skillsoft – www.skillsoft.comCornerstone

– www.cornerstoneondemand.comNewsGator – www.newsgator.com

Confluence – www.atlassian.comSaba – www.sabasoftware.com

SelectMinds – www.selectminds.comYammer – www.yammer.com

Box.net – www.box.netMindmeister – www.mindmeister.com

Contact

Twitter – www.twitter.com/SteveBoese

LinkedIn – www.linkedin.com/in/steveboese

Email – steveboese@gmail.com

Steve’s Blog – www.steveboese.squarespace.com

HR Happy Hour Show – www.hrhappyhour.net

Delicious - http://delicious.com/steveboese/bnhra