best practices for teaching with social media(web 2.0) karen neves w.k. kellogg health sciences...
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Best practices for teaching with social media (Web 2.0)
Karen NevesW.K. Kellogg Health Sciences Library
Dalhousie University
Today’s topics
• What are social media/web 2.0?• How do we teach?• Considerations for using social media in
teaching• Examples of social media teaching in action
Social media briefly defined
• At its most basic sense, social media is a shift in how people discover, read and share news, information and content. It's a fusion of sociology and technology, transforming monologues…into dialogues…and is the democratization of information, transforming people from content readers into publishers. (Source: Wikipedia.)
How do we teach?
• ClassroomLarge groupSmall group
• One on one• Hands on vs didactic• Single session vs repeated contact•Videoconference, telephone, web conference
Examples of social media
• Facebook/MySpace• Twitter (Find other librarians on Twitter) (Kellogg Library Twitter account)
• Wikis (wiki for this session)
• Blogs (Kellogg Library blog)
• YouTube (University of Florida Libraries YouTube channel)
• Flickr, (CHLA/ABSC 2008 Conference Flickr Pool)
• Digg, Reddit • delicious, StumbleUpon
Rules for teaching with social media
Rule #1: There are no rules
Photo used under creative commons license. Credit.
When might you use them?
• Single session– YouTube/Flickr, wiki, blog
• Repeat contact– Facebook, blog, wiki, delicious, YouTube/Flickr
• Hands on– Twitter, web portal (like LibGuides), wiki
• One on one– Instant message, Twitter, blog, wiki, Facebook
Considerations for you
• Are these media blocked in your organization?• Who is your audience?• How much interaction do you want?• Do you want participants to change or contribute
information?• Do you want synchronous or asynchronous
contact?• How steep is the learning curve?• How much upkeep is required?
For learners…
• Should be as much about learning as teaching• Should make contact easier – for you and your
participants• Should allow for input & dynamic exchange of
ideas• Should be fun• Just because we can doesn’t mean we should
Case study: Facebook fan pageThe good:
Students live on FacebookFreeAllows user input
The bad:Asynchronous interactionSome features require HTML programming skillNeeds to be manually checked
The uglyDifficult to keep regularly updatedRSS feeds won’t work
Why didn’t this work?
• Our goal was not clearly defined• We misunderstood our audience• We misunderstood our medium – we got it
backwards: social tool with educational component
• Interaction is labour intensive• The chosen tool is not flexible enough
Case study: Undergraduate Medicine LibGuide
Kellogg Library home pageMain point of access for users
Undergraduate Medicine LibGuide•Web portal bringing together library resources in support of program.
•Architecture of site based on curriculum units.
•Social media features include feedback boxes that go to librarian, boxes where students can share resources they’ve discovered with each other and an instant message widget to reach librarian.
Why does this work?• Clearly defined goal• We understood our audience• We understood our medium – educational tool
with social component • Interaction is more immediate – with library &
each other• Ease of use – for students & librarian – minimal
upkeep, minimal learning curve• Allows user-generated content• One-stop shopping – confidence in resources
In summary
• Have a clearly defined goal• Know your audience• Choose the appropriate media• Understand the time constraints• Decide which aspects of social media you
want• Have fun!
• No social media were harmed in the making of this presentation.
• They were, however, manipulated mercilessly and used exhaustively.*
• Thank you.
• *Flickr, Creative Commons, Wikipedia, Facebook, LibGuides
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