best in class revenue cycle management by array - your partner in healthcare
Post on 08-Jan-2017
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INTEGRITY | TEAMWORK | COMMITMENT | RESPECT | EXCELLENCE
Health Care
Best in Class Revenue Cycle Management
Expertise Across Multiple Industries
HealthcareIndustries & ClientsHospitalsClinicsPhysician Groups
ARM Solutions1st Party3rd PartyPrime, SecondLate Stage
GovernmentIndustries & ClientsFederal, State, & County GovernmentMunicipalitiesUtilities
ARM SolutionsPrime, SecondSkip TracingDormant Judgements
EducationIndustries & ClientsColleges & UniversitiesGuaranty AgenciesPrivate EducationLoan Lenders
ARM Solutions1st PartyPrime, SecondSkip TracingJudgement AccountsLitigation
Financial ServicesIndustries & ClientsAlternative Loan LendersFinance Companies (Auto, Retail, etc.)Banks & Credit UnionsDebt Buyers
ARM SolutionsEarly OutPre Chargeoff1st PartyPrime, Second, Tertiary, QuadsSkip TracingPre-LegalProbateDormant Judgements
For over 39 years we have been one of the most trusted business partners in the healthcare Revenue Cycle and Accounts Receivable Management industry
We have partnered with over 127 healthcare facilities nationwide providing increased patientsatisfaction
Our facilities manage over $500 million in bad debtannually, $65 million in new monthly self pay placements,provide Medicaid eligibility services in 15 states, and offer ahost of consulting and extended office billings services for our clients
Our innovative approach is designed to offer clients and patients apatients-centric experience while maintaining the highest levelsof compliance standards and patient lifetime value
Best in Class Healthcare Services
Serving Financial, Healthcare, Higher Education, and Government Institutions Since 1977
How We Can HelpPatient-Centric Solutions
Patient Advocacy
Payment Plan
Monitoring
Customer Experience
Transparent receivables
management
Business Intelligence
Management Reporting
Insurance Verification
Call Recording
Program Eligibility
3 Lines of Defense
Compliance Model
Financial Counseling
Rigid Compliance
Patient Experience
Leading Edge Technology
Advanced Analytics
SustainedPerformance
Our Mission
Transforming theIndustry
Centers of Excellence Two Centers of Excellence
Sartell, MN 500 Seats Gaithersburg, MD 200 Seats
How We Can Help
Industry Changing Compliance
Industry Changing Compliance
Thre
e Li
nes o
f De
fens
e
Corporate Compliance Committee
Business Unit Director of Compliance
Business Unit
Senior Leadership
1st Line• Management Controls• Operational Controls• Systemic Controls
Front Line Management
2nd Line• Corporate Compliance• Quality Control• Security• Risk Management• Inspection• Vendors
Quality Control Team
3rd Line• Internal Audit
Internal Audit Team
Regulatory AgenciesExternal Audits
External Controls
Modernization
Sustained Support
Account Scoring
Voice Analytics
Total Call Recording
Dispute ManagementSkiptracing
Reporting
Proprietary Operations
Management System
Leading Edge Technology The latest in contact
center management analytics and technology ensure sustained performance for our clients
Consistent top ranking on client scorecards
We are proud of our 39 year legacy and the relationships we have built along the way, not only with our clients, but with the patients they serve
Since inception, our focus has always been on the patient experience and treating people with the compassion, dignity and respect they deserve
Why We Make a Difference
Firm – Fair – Empathetic – Engaged
Jeffray SzczodroskiBusiness DevelopmentP: 320-534-3450 | Toll-Free: 844-643-4179E: Jeffray.Szczodroski@arraysg.com Connect with me on LinkedIn
Contact Information
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