benefit management; how to fill multi gaps with only one bridge?

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Online Webinar, May 2015.

Imad Alsadeq, Management Consultant, Partner at Araamis.

“PMI” is a registered trade and service mark of the Project Management Institute, Inc.

• Management Consultant,

• PM Translator, Thinker

• Speaker, and Author.

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OPM3®, MB™, MSP®, PMP®, PMI-RMP®, PMOC, MCP, EFQM, ADKAR®.

www.pmief.org

My Recent Book:

Successful Organization Concept and Practices

My Coming Book:

Organizational Project Management Success Guide (Arabic)

©2015 Imad Alsadeq

• It is mind to mind talks, please keep yours here and now,

• Keep asking yourself; How can I apply that to my Organization?

• Listen as if you will represent it to someone, and

• Get ready with your questions and feedback.

3©2015 Imad Alsadeq

Setting the stage

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Standard for Program Management

• Strategic and Operational Processes within an Organization

Standard for Portfolio Management

• The Organizational Context of Portfolio Management

I would prefer to call it

• The Organizational

Management Context

In my opinion,

Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 3-2, Page 27.

©2015 Imad Alsadeq 5

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Vision

Mission

Organizational Strategy & Objectives

Portfolio Management

Strategic Planning and Management of Projects, Programs, and Operation

Management of On-Going Operations(Recurring Activities)

Producing Value

Management of Authorized Programs & Projects

(Projectized activities)Increasing Value Production Capability

Organizational Resources

Change in businessRun business

Set Business Strategy

©2015 Imad Alsadeq

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Vision

Mission

Organizational Strategy & Objectives

Portfolio Management

Strategic Planning and Management of Projects, Programs, and Operation

Management of On-Going Operations(Recurring Activities)

Producing Value

Management of Authorized Programs & Projects

(Projectized activities)Increasing Value Production Capability

Organizational Resources

SPMO

EPMO

PMO

FunctionalDepartments

Strategy Department

©2015 Imad Alsadeq

Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

©2015 Imad Alsadeq

Project Management Institute, Organizational Project Management Maturity Model (OPM3) - Third Edition, Project Management Institute, Inc., 2013, Figure 2-1, Page 18.

Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

Source: PMI (2013), Organizational Project Management Maturity Model (OPM3), Third Edition

G1 G2 G3

©2015 Imad Alsadeq

More than moving boxes

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*An outcome of actions, behaviors, products, or services that

provide utility to the sponsoring organization as well as to the

program's intended beneficiaries.

Often defined in the context of the intended beneficiary,

For example it could be:

• 20% increase in revenue,

• Improvement in employee morale.

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*These definitions are taken from the Glossary of the Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013.

©2015 Imad Alsadeq

• Programs and projects deliver benefits by enhancing current capabilities or developing new capabilities that support the sponsoring organization's strategic goals and objectives

• If a new personnel information system is one project's output, a new human resource management and compensation policy is the outcome, and better economic performance and productivity are the benefits.

Outputs

Capabilities

Outcome

Benefit

Value

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Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 1-1, Page 5.

Program Benefits Management

Benefit

Benefit

Benefit

Benefit

Benefit

Benefit

Discrete BenefitsSubprograms, Projects, and Other Work

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Program Definition Program ClosureProgram Benefits Delivery

Benefit

Benefit

Benefit

Benefit

Benefit

Benefit

Benefit

Consolidated Program Benefits

Sustained Benefits

It includes

• Processes to clarify the program's planned benefits & intended outcomes, and

• Processes for monitoring the program's ability to deliver against these benefits and outcomes.

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Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 4-1, Page 35.

©2015 Imad Alsadeq

• The purpose is to focus program stakeholders on the outcomes and benefits to be provided by the various activities conducted during the program's duration.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

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Strategy Talks

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Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

Source: PMI (2013), Organizational Project Management Maturity Model (OPM3), Third Edition

G2 G3G1

©2015 Imad Alsadeq

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Mismatch Targets and Results

Different Interests & References

Talking Different Languages

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Strategy & Portfolio(s)

are NOT aligned

• To analyze the available information about organizational and

business strategies, internal and external influences, and

program drivers to identify and qualify the benefits that

program stakeholders expect to realize.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

©2015 Imad Alsadeq

• Program Mandate & Business Case

• One of identification activities:– Developing meaningful

metrics and key performance indicators to measure the actual delivery of benefits and planned benefits,

• Benefits Register

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Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 8-1, Page 102.

©2015 Imad Alsadeq

Strategic Objective

Realized ValueBusiness Strategy

Program Benefits Delivery

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Strategy & Portfolio(s) are aligned

Benefit Identification

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Matched Targets and Results

Talking The Same Languages

Translation Issue

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Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

Source: PMI (2013), Organizational Project Management Maturity Model (OPM3), Third Edition

G2 G3Benefits Identification

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Biased Delivery

No Analysis nor Planning

Unprioritized Components

Unbalanced usage of

resources

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• To establish the program benefits realization plan and develop

the benefits metrics and framework for monitoring and

controlling both the projects and the measurement of benefits

within the program.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

THE PURPOSE

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Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 1-5, Page 12.

• Benefits Realization Plan

• One of its activities:

– Defining and prioritizing program components, including component projects and subprograms, and their interdependencies

• Benefits Register Update

©2015 Imad Alsadeq

• To ensure that the program delivers the expected benefits, as

defined in the benefits realization plan.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

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• One of its activities:

– Monitoring the organizational environment, program objectives, and benefits realization to ensure that the program remains aligned with the organization's strategic objectives;

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Benefits Analysis & Planning

Balanced usage of Resources Benefits Delivery

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Prioritized Components

Authority map

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Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

Source: PMI (2013), Organizational Project Management Maturity Model (OPM3), Third Edition

G3Benefits Identification

Benefits Planning

Benefits Delivery

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No Increased Value

Orphan Outcomes

Orphan Benefits

No Benefit Realization nor Value Increase

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• To ensure that program benefits are transitioned to

operational areas and can be sustained once they are

transferred. Value is delivered when the organization,

community, or other program beneficiaries are able to utilize

these benefits.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

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Project Management Institute, The standard for Program Management - Third Edition, Project Management Institute, Inc., 2013, Figure 4-2, Page 38.

• Transition Plan

• Benefits Transition ensures that the scope of the transition is defined, the stakeholders in the receiving organizations or functions are identified and participate in the planning, the program benefits are measured and sustainment plans are developed, and the transition is executed.

Program Transition

Program Closeout

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• To ensure that ongoing sustainment activities have been

transitioned to the appropriate entities or subsequent

programs to steward the ongoing post-transition work.

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Benefits Identification

Benefits Analysis & Planning

BenefitsDelivery

BenefitsTransition

BenefitsSustainment

©2015 Imad Alsadeq

• Benefits Sustainment Plan

• One of its activates:

– Planning for and establishing operational support of the product, service, capability, or results separate from the program management function without relinquishing the other product support functions.

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Program Transition

Program Closeout

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Benefits Transition

RealizedBenefit &

Increased Value

Benefits Sustainment

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Increased Value

Why, How, and Who?

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Organizational Environment

Portfolio Reviewand Adjustments

Business Impact Analysis

Value Performance Analysis

OperationsBusiness Value

Realization

Programs/Projects

Results Delivery

PortfolioValue Decisions

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Strategy

Source: PMI (2013), Organizational Project Management Maturity Model (OPM3), Third Edition

Benefit ManagementCulture

Benefits Identification

Benefits Planning

Benefits Delivery

Benefits Transition

Benefits Sustainment

©2015 Imad Alsadeq

Why?

• Benefits realization is the main vehicle to achieve strategic objectives / increase business value.

• Project Management & Managers are matured enough to move to the next level.

Disciplines wise:

• Portfolio Management,

• Benefits Realization happen by running and changing in business.

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Why?

• Is there a program without benefit?

• Is there a project will not lead to benefit?

Organization wise:

• Strategy Management Office

• Strategic Project Management Office

• Benefit Management Office

• Benefit Management Mindset

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• Review all your working domains, and ask all WH questions about the benefits.

• Help your organization to adopt and adapt Benefit Management, make it everyone mindset.

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• Share this presentation

• Go for PgMP and PfMP

©2015 Imad Alsadeq

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• It is vital to understand your organizational

management context and its gaps if there is any.

• Benefit Management is the right future mindset

for project management practitioners.

• Rethink and reposition benefit management in

your organization.

• Be both Seeker and Messenger who look for and

after benefits in all your organization works.

BenefitManagement

©2015 Imad Alsadeq

To get a copy of this presentation or/and share your feedback, please watch my next post on:

https://www.linkedin.com/in/

Imad Alsadeq,

ialsadeq@gmail.com

ialsadeq@araamis.com

©2015 Imad Alsadeq 44

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