beehiveonline for partner collaboration · 2018-04-16 · what is beehiveonline? current state -the...

BeehiveOnline for Partner CollaborationPhil Bell, Collaboration Architect

Agenda

• What is BeehiveOnline?

• Understanding Users, Groups & Workspaces

• What can BeehiveOnline do?

• Use Cases

• Sign Up Process• Sign Up Process

• FAQ, Links & Questions

What is BeehiveOnline?Current state - The Email Problem

Partner X

Partner X

Oracle

stbeehive.oracle.com

Calendar Email

Tasks Contacts

Oracle

Oracle

Customer Y

Customer Y

DiscussionsWiki

Documents Search

Web Conferencing

Chat

Presence Voicemail

What is BeehiveOnline?Possible Solution - BeehiveOnline

Partner X

Partner X

Oracle

stbeehive.oracle.com

beehiveonline.oracle.com

Calendar Email

Tasks Contacts

Calendar

Tasks Contacts

Discussions

Oracle

Oracle

Customer Y

Customer Y

DiscussionsWiki

Documents Search

Web Conferencing

Chat

Presence Voicemail

Discussions

WikiDocumentsSearch

Web Conferencing

What is BeehiveOnline?Some Details

• MUST BE A MEMBER OF A BEEHIVEONLINE

GROUP TO ACCESS BEEHIVEONLINE

• Separate from internal stbeehive.oracle.com

An online tool that facilitates collaboration with external Partners and Customers

beyond the Oracle firewall

• Currently running version v2.0 of Oracle Beehive,

hosted by Oracle On Demand

• System (including security model and sign up

process) created by Philip Bell, Oracle Beehive

Development

Understanding Users, Groups & Workspaces

• Groups are separate entities containing users in BeehiveOnline

that create separation, and maintain privacy and confidentiality

• Workspaces are secure online collaborative areas which certain

members of the group can access

• Multiple Workspaces can exist within a group

• Only Oracle employees can create groups

• Only users with permission can create workspaces

Understanding Users, Groups & Workspaces

beehiveonline.oracle.com

Group B

Group A

OracleCustomer YOracle

Oracle

Group_B_

Workspace Group_A_

Workspace

OraclePartner X

Partner X

Customer Y

Customer Y

Oracle

Oracle

Customer Y

Customer Y

Oracle

Oracle

Oracle

Partner X

Workspace 2

What can BeehiveOnline do?

• Improve collaboration with Partners using Secure, Online,

Team Workspaces & Conferencing

File Sharing

Upload, Organise and Share documents with external users

Shared calendar to schedule meetings

Time Management

Task Management and Assignment

Time Management

Announcements

Wiki pages

RSS Feeds

Team Collaboration

Web Conferencing

Quickly share your desktop with members of the workspace

Forums and Discussions

Develop your ideas with other members of the workspace

Windows Desktop Integration

File Sharing Extensions for Windows Explorer

Use Cases

• Simple First Step

• Sharing Documents

• One Step Further

• Enhancing Partner Engagement

• Share a common calendar

• Create discussions around content• Create discussions around content

• Maintain Wiki pages for meetings/deliverables

• Ad Hoc Web Conferences

• Notifications using RSS feeds

Sign-Up Process

• Non-Oracle users must be registered on oracle.com or OTN.oracle.com or

OPN.oracle.com

How to get started:

1. Nominate Group Administrator (Oracle employee)

2. Navigate to http://beehiveonline.oracle.com

3. Create Group (allow 24 hours)3. Create Group (allow 24 hours)

4. Invite Users (both internal/external)

5. Start collaborating..

Please note:

• Group Administrator maintains user roles

• Standard users can become ‘Workspaces Creators’ and/or ‘Group Administrators’

• Users must belong to a group to access BeehiveOnline.

Demonstration

• Inviting users to join BeehiveOnline

• Editing wiki page in a Workspace

• Posting Announcement in a Workspace

• Check RSS feeds• Check RSS feeds

FAQ

• 1GB limit, more can be requested

• Workspace data kept until 6 months after

group is deleted – then can be restored from

offline backupoffline backup

Useful Links & Support Process

• Video tutorial – Understanding the Beehive Workspaces Client

• Beehive Blog - Useful Tips and General Info (RSS, Hiding Folders)

• To fully utilize available resources and for the quickest turnaround time, we

suggest following 3 steps support process.

• Step 1: Use online resources Got a question? Take a look at our documentation library and FAQs

where you'll find the most current and extensive set of commonly asked questions.

• Step 2: Contact group administrator If you are stumped by a problem or have a question that's not

covered in our documentation, please contact your Group Admin or Workspace Coordinator for the

quickest and the most reliable solution.

• Step 3: Utilize community forum Visit the Oracle Beehive Online forum to converse with other

Beehive Online users and experts. Here you can read posts, ask questions, share your expertise, and

connect with other Beehive users too.

Questions