becoming a successful chapter officer

BECOMING A SUCCESSFUL CHAPTER OFFICER

Click icon to add picture• COOPERATION• COMMUNICATION• CONFLICT

RESOLUTION

3 KEYS TO SUCCESS (THE 3 C’S)

COOPERATION

A good officer is

willing to set aside his

or her own desires for

the benefit of the

school as a whole.

IT’S ABOUT THE CHAPTER…

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• Every role is important! • Take pride in your position-

know what your

responsibilities are• No one office is higher than

another- you are all equal

KNOW YOUR ROLE!

Click icon to add pictureIf you work

together as one

unit, any goal is

achievable!!

ALL FOR ONE, ONE FOR ALL!

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• It’s very important that each

team member is respected for

who they are and what they

bring to the team• Different is good- embrace it!!!• Remember the golden rule-

treat others the way that you

want to be treated!

R-E-S-P-E-C-T…

• Trust and believe in each

other!• Be reliable yourself!• Hold yourself and each

other accountable!

SUPPORT EACH OTHER!!

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COMMUNICATION

Click icon to add pictureFace to face

conversations are a

key element to good

communication!

PERSONAL CONTACT IS IMPORTANT!!

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• Be courteous and

respectful to each other!• Stay positive, even when

speaking about negative

subjects• Tell the truth!

THE GOLDEN RULE…(AGAIN)

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• Be willing to compromise!• Agree to disagree-everyone’s

opinion matters!• No matter how far apart two

sides are, there is always

middle ground!

GET A LITTLE, GIVE A LITTLE…

Click icon to add pictureA good conversation is

interesting and new. Try to

have something different to

talk about, not that same

old story you’ve told a

thousand times!

LEAVE THEM WANTING MORE…

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• Don’t just wait for your turn to

speak… Stay engaged in the

conversation• Pay attention!!!• Try to ask a question or two. It

helps turn the conversation in

the direction you want it to go!

REALLY LISTEN!!

CONFLICT RESOLUTION

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• Emotions can run high in a

disagreement… stay neutral!• Anger doesn’t help prove a point…

cooler heads prevail!

THE SWISS ARE ON TO SOMETHING…

Click icon to add pictureThe first step to fixing a

problem is to admit that

there is a problem. Work

with your team to find a

solution that is beneficial to

everyone involved!

THE ELEPHANT IN THE ROOM

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• Focus on the issue at

hand, not the person you

may be disagreeing with.• Remain respectful of the

person and their

opinion… insults don’t

help!!

EYES ON THE PRIZE…

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• Keep an open mind. The

other person thinks

they’re right, too.• An agreement can be

reached if both sides are

willing to work together!

COMPROMISE!!

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• If an agreement can’t be reached at

that moment, let it go for now. Come

back to it when the situation calms

down.• Don’t fan the flames. Keep your cool!

PATIENCE IS A VIRTUE!!!

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Open-Observation “I notice…”

The-Thought “I think…”

Front-Feelings “I feel…”

Door-Do “I hope…”

OPEN THE FRONT DOOR!!

Just being here shows your dedication to your school and your team. Keep up the good work!!!

YOU CAN DO IT!!!