be changed or force to change
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CHANGED OR FORCE TO
CHANGE
Be changed or force tochange
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GROUP MEMBERS
Salman khan
Shahab saleem
Waqas farooq
Farooq nasri Mohammad junaid
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OUTLINES
Driving forces for change
Role of change agents
Why people resist change
Ways organizations may overcome theresistance to change
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THE IMPACT ON BUSINESS
The purpose, premise, rationale and viability ofevery organization are under attack because
of an environment that is increasingly:
Global
Complex
Chaotic Loud
Commoditized
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CASE IN POINT
Apple Computer a new product dynamoLives up to its reputation
Known as iconoclastic risk-taker Stood PC industry on its head with Macintosh
Constantly breaking new ground iMac, eMac, Mac OS X, reinvented iMac (multipletimes)
Revolution: iPod and iTunes Music Store Reinvented Apple and the music industry
Changes the game in other industries
Drew out new competitors Everyone else is playing catch-up Sony, Dell,
Microsoft, Time-Warner, Yahoo, et al.
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CEO Steve Jobs vision is key
Invites people along for the ride withcutting-edge products that define andenhance their digital lifestyle
Put Apple at the forefront of new lifestyle
trendApples reputation is built on its unique ability tocommunicate that vision effectively to its manyconstituencies
Customers, investors, employees, media, etc.
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CONT
IN
UOUSGLOBA L
CHA
NG
E
Truths
Technology will always advance
The world will get smaller every day
Relationships becoming moreimportant
Trust impacting internal andexternal relationships
New business models forcing majorchanges in employer-employeecompact and organization-customer
dynamic
Leaders must act fast to change
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Every market force (customers, competitors,technology, regulations, distributionchannels, suppliers, etc.) creates change thatforces our change in response.
Globalization of markets demandsglobalization of businesses.
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Change with times,or get left behind.
You will be hired tobring about change;not to just maintainthe status quo.
You will need tobecome a change
agent.
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People who drive change arechange agents.
We are all agents of change:Change-agent skills are as
important to our successas our professionaldiscipline skills.
The purpose of our jobs is tochange what is possible,as companies and asindividuals, by addingvalue every day.
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DRIVING FORCES OFCHANGE ARE:
Technology
Nature of the workforce
International effects
Mergers competition
Economic shocks
Social trends
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CHAN
G
EISCONST
ANT
Change is constant
Change is everywhere its constant. Everyone is affected by change.
The pace of change is accelerating.
If the above is true, why do people andorganizations resist change?
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WHY
PEOPLE
R
ESIST
CH
ANGE
Habits We are creatures ofhabit.
Fear of the unknown.
Security The higher the needfor security, the stronger theresistance.
Economic factors.
Selective information processing We all have our own ideas ofwhat is right.
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Group inertia Peer pressure, group norms.
Threat to established power relationships.
Threat to established resource allocations.
Limited focus of change Change affectsothers in the organization.
Poor communication.
Threat to expertise.
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ORGANIZATIONAL CHANGE
StatusQuo
DesiredState
RestrainingForces
DrivingForces
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ORGANIZATIONS TO CHANGE(DRIVING FORCES(
Education and training
Participation and cooperation
Support
Economic incentives Increased communication
Negotiation
Coercion Forcing
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WHAT TO CHANGE?
Structure organizations design.
Technology Competitive factors orinnovations within an organization oftenrequire to introduce new equipment, tools, or
methods. People Help individuals and groups within
the organization work more effectivelytogether.
Physical Settings Environment.
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ORGANIZATIONAL CHANGE
Resistance is not all bad. Resistance:forces management to check and recheck
the proposals.
helps identify specific problem areas wherechange is likely to cause difficulty.
gives management information about theintensity of employee emotions on the
issues.provides a means of release of emotions.This causes employees to think and talkmore about the changes.
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The trouble with the futureis that it usually arrivesbefore were ready for it.
Arnold H.Glasow
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SUCCESSFUL CHANGE
Listen
Watch
Ask
ListenAct
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THANK YOU
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