barclays bank case study
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BARCLAY
S BANK
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WHAT IS THISBARCLAYS BANK?
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A British multinational banking and financialservices company headuartered in London!
A universal bank with operations in retail, wholesaleand investment banking, as well as wealthmanagement, mortgage lending and credit cards.
Operates in over 50 countries and territories and hasaround 48 million customers
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1.Suppliers
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AGED RECEIVABLE AND PAYABLES ANALYSIS
A periodic report that categorizes a companys acco!nts recei"a#$eaccording to the $ength o% time an in"oice has #een o!tstanding
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COMMUNICATION
Comm!nication he$ps reass!re s!pp$iers that their in"estments are incapa#$e hands&
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2.
!"#
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ASSET MANAGEMENT
The #an' main$y
operates as assetsand (ea$thmanager %or its#!yers)shareho$ders*&There%ore+ it sho!$dpractice the , #asic
(ea$thmanagemento#-ecti"es .
C/NTR/L
A01IT
R2C/NCILIATI/N
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LOAN MANAGEMENT
3 2nhanced reg!$ations and shortenedreg!$atory and mar'et demand $i%ecyc$e
3 4o#i$e payment
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"!
N2W 2NTRY
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BRAND EQUITY
3 We$$5o%% #an' (ith o"er ,66 years o% e7perience
3 C!stomer $oya$ty can #e ass!red
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BARRIERS TO ENTRY
3 Ne( #an's %ind it di%%ic!$tto esta#$ish a strong%ootho$d d!e to thee7istence o% #arriers
BARCLAYS BANKho(e"er+ may not #e hea"i$y a%%ected than's toits ser"ice credi#i$ity and c!stomer $oya$ty (hich e7h!mescon%idence and po(er in its ,66 years o% e7istence&
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4.
SUBSTITUTION
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QUALITY DEPRECIATION
3 maintain a strong+ cease$ess and perpet!a$ 8!a$ity o% ser"ices thro!gh constant
impro"ement to c!stomer ser"ices+ %inancia$ 'no($edge and assets and (ea$thmana ement ser"ices&
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EASE OF SUBSTITUTION
> improve services throughinculcating information andtechnology such aswebsites, mobileapplication and online
network site for day-to-dayrunning of business.
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