automobile ppt

PROF. V RAJAGOPAL SIR

INFORMATION SYSTEMS IN AUTOMOBILE INDUSTRY

What is an Information System?

• An organized combination of…– People– Hardware and software– Communication networks– Data resources– Policies and procedures

• This system…– Stores, retrieves, transforms, and disseminates

information in an organization

Information Technologies

• Information Systems– All the components and resources necessary to

deliver information and functions to the organization– Could be paper based

• Information Technologies– Hardware, software, networking, data management

• Our focus will be on computer-based information systems (CBIS)

What Should Business Professionals Know?

Fundamental Roles of IS in Business

INTRODUCTION TO THE AUTOMOBILE INDUSTRY

VARIOUS FIELDS-DEPENDANCE ON IT

Vehicles fuel supplies manufacturing suppliers parts and maintenance service insurance ownership registration

PRODUCT MANAGEMENT CYCLE

MANAGEMENT

RESEARCH AND DEVELOPMENT

MANUFACTURING

SALES

POST SALES SERVICES

PROMINENCE OF IT IN AUTOMOBILE

• Vehicle Operations Many microprocessor modules are dedicated to

operating the vehicle. eg:-The engine control unit (ECU) manages spark plug

timing and maintains the prescribed mix of fuel to air and fuel emissions.

• Passenger Safety– A microprocessor module controls the anti-locking

brake system (ABS), traction, sway stability and lane drift. The latest microprocessors sense an imminent collision and trigger the braking system.

– General Motors OnStar system includes wireless communication, global satellite position systems (GPS) and a network of call/data centers. OnStar also can do remote vehicle diagnostics and warn the driver of any future problems.

HYPERION

• It is used to analyze budgets, consolidate accounts.

• Conduct financial reporting.• Valuable inputs to senior management.• Helps in forecasting.

ORACLE PURCHASING

• Manage the procurement of different goods.

• Ensures control over the cost.

ORACLE CONSULTING

• Oracle Consulting ensured a fast, problem-free installation by employing Oracle’s Business Flow Accelerators—an implementation approach that leverages predefined business flow templates to reduce the time and cost associated with application deployments.

DATA MANAGEMENT SYSTEM

• Keeps a record of enquiries and can generate timely reports.

• It can generate a performa invoice for the customer.

• Continuously keeps a record of enquiry till the enquiry is closed.

• Generates several reports that helps the management.

MIS IN MARUTI

ORACLE AT MARUTI1. ORACLE FINANCIAL

• To analyze budgets and consolidate accounts

• Lowered procurement costs by streamlining purchasing process

• Provided HR staff with greater control

• Ensured a smooth rollout

•Senior managers have visibility into business performance

•Promotes user acceptance by developing extensive training programs to help staff transition to the new system.

2. ORACLE HUMAN RESOURCES

• Helps in better control over HR functions such as recruitment, payroll, compensation management, staff development etc.

• The details of each employee are stored into a single database.

• To determine the skill level of various employees, and ensure there are proper training programs in place to advance their knowledge.

• Developed Oracle Self-Service HR to free HR staff.

• Staff are encouraged to update their details and apply for vacation time using the system. Their managers can then approve the request online.

3. CUSTOMER INTERACTION SYSTEM (C.I.S.)

4. DEALER MANAGEMENT SYSTEM (D.M.S.)

• Data are collected by the agent.

• All daily inquires are feed in the system and Appointments are taken accordingly.

• All the data collected by the various dealers and showrooms is processed in D.M.S.

• PROCESS FLOW involves : Pre-sales -> Sales -> Post –sales

Management Information System in Tata Motors

About Tata Motors

• Established in 1945.• Tata Motors is South Asia’s largest automobile

company.• Over 6.5 million Tata vehicles have driven on

Indian roads since the first one rolled out on 1954.

Software Used By TATA Motors

• Seibel customer relation management software by Oracle.

• BMC software to integrate various IT service mgmt. disciplines into a single unified solutions.

• DELMIA software:- It is a digital manufacturing solution and allows TATA Motors to virtually define, plan, create, monitor and control all production process.

• SAP as the ERP package.

Benefits of SAP as the ERP package

• Manages the complete vehicle order-to-delivery process

• Assists in manufacture and deliver of components

• Handles warranty claims with efficiency and accuracy

• Enhances dealership management.

Information system used in Volkswagen AD

Production

• Hybrid Production• Electronic Data Interchange EDI Material call off, Dispatch advice, Self Billing Invoice message

Other Systems Used

• SAP• GANESH• Quality BEON systems TEVON NOLIS

• Design HYPER KVS AVON

After Sales Service

• Offboard Diagnostic Information System ODIS

• AposPro supports service processes

• erWin webshop

ODIS

VAS 5000 series

• MRS

• i - CROP

• CTDMS