aunties

Post on 14-Apr-2017

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The solution to your staffing problems?Aunties.

A large percentage of Greendot’s staff is older, local workers.

Justin Chou

Auntie Whisperer

Greendot’s ratio at each outlet

70% of workforce

is older workers

Aunties : Youngsters

5 - 6 per outlet

2 - 3 per outlet

Keeps the vibe of the outlet warm and friendly, like home.

Why aunties?

- great for company culture- make customers feel cared for(remind them of Mum )

Why aunties?

- more reliable

help you get your foreign worker quota

- local:

- warmer than youngsters

Greendot’s foreign worker formula

8 (or PR with full-time

equivalent salary: $1000)

=1 S Pass 1 PRC work permit Singaporeans3 Malaysian/

(minimum $2200 salary)

(Taiwan, South Korea, Macau and

Hong Kong)

NAS work permit

hire get quota for

++

Aunties = foreign worker quota

1.Hire 8 aunties2.Now you can hire 5 foreign workers (the S Pass holder can be a manager)

How does it work?

Weekdays

Weekends

Aunties don’t like to work in the evening: work morning – afternoon

Foreign workers work in the evenings

and work on either Sat/ Sun

and work on weekends

Enough to run a large restaurant

8 x

5 x

3.

How to talk to aunties

“We always tell them:

At any time, if you are not happy, you can leave.

70% of workforce

is older workers

We don’t want to tie you down; we want you to stay because you are happy.”

You just have to give me 3 days’ notice.

– Justin, Greendot

How to incentivise aunties

Recognise attributes and significant contributions

70% of workforce

is older workers

Show your aunties you care

Listen to them

2. RECOGNITI

ON

1. “SAYAN

G”Greendot does this by holding an award ceremony every 6 months

Want more F&B tips from people in the industry?

Visit iCHEF’s Facebook pagewww.facebook.com/ichefsg

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