atelier 8 andrea botero - p2p-governance-public-services
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Local Public Design Imaginarium, September 19 and 20, 2012
Governing in peer to peer context?
Co-design of public sector services
Andrea Botero andrea.botero@aalto.fi
Clément Dupuis c.dupuis@kaleido-scop.eu
Workshop structure • Introduction • Presentation of the participants
• “Where do you stand?”
• Experiments
• “Golden Advises”
• Discussion
Structure de l atelier • Introduction • Presentation des participants
• “Ou vous placez-vous?”
• Experimentations
•“Golden Advises”
• Discussion
Botero, A., Paterson, A. G., & Saad-Sulonen, J.
(2012). Towards Peer-production in Public Services: cases from Finland. Aalto University Publication
Series Crossover 15. Helsinki, Finland: Aalto University, School of Art, Design and Architecture.
ME:
Andrea Botero andrea.botero@aalto.fi
•Engestr
öm
, Y.
(2008).
Fro
m T
eam
s t
o K
nots
: S
tudie
s o
f C
olla
bora
tion a
nd
Learn
ing a
t W
ork
(1st
ed.)
. C
am
bridge U
niv
ers
ity P
ress.
Benkle
r, Y
. (2
006).
The W
ealth o
f N
etw
ork
s:
How
Socia
l P
roduction T
ransfo
rms
Mark
ets
and F
reedom
. Y
ale
Univ
ers
ity P
ress.
Ostr
om
, E
. (1
991).
Govern
ing t
he C
om
mons:
The E
volu
tion o
f In
stitu
tions f
or
Colle
ctive A
ction
. C
am
bridge U
niv
ers
ity P
ress.
Bauw
ens,
M.
(2006).
The P
olit
ical E
conom
y o
f P
eer
Pro
duction.
Post-
autistic
econom
ics r
evie
w,,
(37),
33–44.
“Laissez-nous tranquille
avec vos co-chepaquoi!” Habitant du Grand-Lyon
“Give us a break from your
co-something!” Grand-Lyon inhabitant
Its much easier to make young
people participate or be co….
Il est plus facile de faire
participer les jeunes ou faire en
sorte qu ils soient co-…
Its more useful to be a good
conflict manager than a great
project manager (in P projects)
Dans les projets participatifs, il est
plus utile d etre un bon gestionnaire
de conflit (mediateur) qu un bon
gestionnaire de projet
“finally, its always the same
persons who attend the
meetings”
“Finalement, c´est toujours les
memes personnes qui viennent
aux reunions”
….The penchant for neat, orderly
hierarchical systems needs to be
replaced with a recognition that
complex, polycentric systems are
needed to cope effectively with complex
problems of modern life and to give all
citizens a more effective role in the
governance of democratic societies….
Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi:
10.1111/1467-9477.0002
Loppukiri (e= last spurt) Alternative arrangements for growing old in
contemporary Finland
-“Graying” Finland
- Loneliness / helpless or Useless / solitary - Lack of alternative solutions
- Goal: Develop one alternative model of life for elderly people
- Housing politics = they had to build an apartment house
- Seek for expert advice but keep decision power in their hands
Active seniors association + multiple
collaborators
Active and meaningful life
Combining privacy at home and community life Cooperation and sense of community
Working teams to take care of common tasks New projects, hobbies and interests
Co-design: Infra for the community (house and intra)
Method: Infrastructure
http://www.aktiivisetseniorit.fi/
Result(s)
Pilot community consulting 7 new similar
experiences + working model(s) and infras Four basic principles: neighborliness, self-help,
community spirit and open decision-making process (Dalström and Minkkinen 2009)
Urban Mediator Alternative arrangements for “urban” knowledge
sharing (instead of mere reporting)
- Flurry of initiatives from engaged citizens
- Mismatch between those and the ones from the city - Little understanding of what will “participation” entail due
to lack of shared spaces for experimenting
Design research initiative
Aalto ARTS + City of Helsinki (+ EU
partners)
A shared place with interfaces for data
Not in control of a single actor
Co-design: in-between infra for experimentation, pilots, (adaptation, tayloring, design-in-use)
Method: in-between
infrastructuring
http://um.uiah.fi
Result(s)
-Exploring some of the gaps and bridges between the official
city systems and citizen initiatives to offer a space, in which experiments could be conducted, proved to be a valuable
strategy - Implications for the capabilities of the actors involved to
initiate innovations and understand the broader design
spaces that are available to them.
Cleaning day Alternative arrangements for recycling, up-cycling and
consuming
- Make recycling easy - one man's trash is another man's
treasure (several recycling stations are organized around Helsinki)
_ Create a dynamic and responsible urban culture (building on success of legendary Restaurant Day)
- No official organizer, each participant herself acts as an
event organizer. Everybody is responsible for cleaning up after themselves.
Citizen activist initiative
(volunteers and partners for recycling
points + the city getting interested!)
Offer a platform (tools, information, resources, etc) for
citizens to do it themselves & with others
Method: infrastructuring
http://www.siivouspaiva.com
Result(s)
- Local stakeholders committed to improving recycling
possibilities (companies, city, citizens) - Changes in the city policy regarding “use of space and
events” policy - Ideas for new infrastructuring needs (p2p and in other
combinations
1) Alternative arrangements for Growing old
Loppukiri house:
Active Seniors Association Cleaning day!
2) Urban Knowledge: reporting or sharing issues?
3) Recycling / Up-cycling / space use
Miinna / ELMS
Urban Mediator / UM
Recyling points
Up-cycling spaces
City/citizen/citizens interaction
- Experimental attitude (e.g empowering local
officers to take risk, provide recognition,
etc)
- Transparency (when reporting, assigning
responsibility, also open access policies)
- Flexible “bureaucracy” (networking,
recognizing own limitations)
- Design= Midwifing(?) Opening Design
Space
Clément takes a picture of us taking a picture of the take overs and give aways from the workshop
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