assessment 101 (academic and administrative) marta colón de toro, sphr assessment coordinator...

Assessment 101(Academic and Administrative)

Marta Colón de Toro, SPHRAssessment Coordinator

College of Business AdministrationUPR-Mayagüez

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Today’s Learning Goals

After completing this workshop you should be able to:

1. Explain the importance and purpose of assessing outcomes, both, academic and administrative.

2. Recognize accreditation standards on assessment.3. Describe the process of assessment and the challenges it

represents.4. Develop a plan to conduct assessment.5. Identify and apply appropriate instruments to directly assess

outcomes in your area.6. Identify ways to document assessment.

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Tell me…

Why are we here today?

Why are we here, at UPR-Mayagüez?

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A Transformation Process

• Demographics• Academics• Experience• Talents• Attitudes/Values

Completing

Student

Input University Processes OutputCurriculum

Seminars and Competitions

Internship/CoopStudent Associations

Extracurricular ExperiencesEnvironment/Services

• Knowledge• Skills• Abilities• Experience• Attitudes/Values

Incoming Student

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UPR-Mayagüez

MisiónEl Recinto Universitario de Mayagüez tiene como misión dirigir sus esfuerzos para proveer a nuestra sociedad ciudadanos educados, cultos, capaces de pensar críticamente y preparados profesionalmente en los campos de la agricultura, la ingeniería, las ciencias naturales y sociales, las humanidades y la administración de empresas, para que contribuyan al desarrollo cultural, social y económico de Puerto Rico.

Este proceso está dirigido a dotar a nuestros egresados de una preparación técnica y profesionalmente sólida y a desarrollar en ellos una actitud de compromiso con Puerto Rico y con nuestro Hemisferio. Nuestros egresados deben poseer, además las destrezas y los conocimientos necesarios que les permitan participar efectivamente en la búsqueda de soluciones a los problemas que nos afectan, propulsar el enriquecimiento de las artes y la cultura, la transferencia de tecnología, y defender los valores que nos caracterizan como una sociedad democrática.

Visión"Nuestro compromiso es preparar a los mejores profesionales, llevar a cabo investigación y divulgar el conocimiento en una universidad completa, ágil y eficiente".

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To achieve this mission, UPRM has set forth nine primary goals (Cert. # 96-97-603):

1. Have students become the central figures and “reason for being”.

2. Become an integral institution characterized by excellence in teaching, research, and service to the community.

3. Encourage an entrepreneurial spirit among students4. Internationalize the institution.5. Strengthen research and development.6. Promote complete computerization.7. Evolve into an institution that is operationally agile, efficient, and

auditable.8. Encourage close collaboration with and provide ample service

to the community.9. Establish a master plan with a focus on infrastructure and

physical equipment.

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By the time of their graduation, UPRM students will be able to:

1. Communicate effectively.2. Identify and solve problems, think critically, and

synthesize knowledge appropriate to their discipline.3. Apply mathematical reasoning skills, scientific inquiry

methods, and tools of information technology.4. Apply ethical standards.5. Recognize the Puerto Rican heritage and interpret

contemporary issues.6. Appraise the essential values of a democratic society.7. Operate in a global context, relate to a societal context,

and demonstrate respect for other cultures.8. Develop an appreciation for the arts and humanities.9. Recognize the need to engage in life-long learning.

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To accomplish our Vision/Mission…Everything we do should be:

…pertinent …coherent…strategic…dynamic …assessable

…intentionally designed!

Introduction

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Objective #1

Explain the importance and purpose of assessment.

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Assessment helps us ask ourselves..

Are we achieving our goals?

Objective #1

Are my students learning?How much are they learning?How well are they learning?What affects their learning?

Are we achieving our unit’s goals?How much are we achieving?How well are we achieving them?What affects our services?

Academically Support Units

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Assessment

…is a way of describing what we do (student learning or support services) to an identified audiencefor clearly- articulated reasons.…produces information useful for communication and decision-making.

Objective #1

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Purpose of Assessment

Assessment

Reveals the Gap

Intended Outcomes

1.

2.

3.

4.

5.

Actual Outcomes

1.

2.

3.

4.

5.

Objective #1

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Assess Learning to:

1. Provide feedback and guidance to individuals (students/employees).

2. Assist the unit members to improve programs (courses and services).

3. Assure external constituents that the institution meets its academic goals.

Objective #1

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Levels of Assessment

Institutional Goals

Unit Goals

Objectives

Deanship Goals

Objective #1

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Effective assessment…

Is directed by goalsUses multiple measuresShow student development over timeUses multiple types of information

Objective #1

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Challenges of Assessment

Motivating faculty, staff, students, administration

Needs realistic goal settingData managementDoing it for the right purposeRequires taking actionCould be costly

Objective #1

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Objective #2

Recognize accreditation standards on assessment

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MSCHE: Standard 7Institutional Assessment

The institution has developed and implemented an assessment plan and process that evaluates its overall effectiveness in:

achieving its mission and goals; implementing planning, resource allocation, and

institutional renewal processes; using institutional resources efficiently; providing

leadership and governance; providing administrative structures and services;

demonstrating institutional integrity; and assuring that institutional processes and

resources support appropriate learning and other outcomes for its students and graduates.

Objective #2

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MSCHE: Standard 14Assessment of Student Learning

Assessment of student learning demonstrates that the institution’s students have knowledge, skills, and competencies consistent with institutional goals and that students at graduation have achieved appropriate higher education goals.

Objective #2

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Other Accrediting Bodies

Business – AACSB Engineering – ABET Chemistry – Nursing Library Research grants

Objective #2

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Objective #3

• Describe the process of assessment.

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The Assessment Process

EnableAchievement of Goals

Improve Continuously

Assess

Set Goals and Design Strategies

External Reality Vision/Mission

Objective #3

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For example…in a classroom1. Establish Learning Goals:

“The student will be able to discuss the importance of assessing student learning.”

2. Identify or design enabling activities: Brief presentation on topic Brainstorming Q&A

3. Select: Indicator: “Participant will present 2 arguments pro/con of assessment w/o consulting notes.” Instrument: Focused Listing

4. Assess: List 2 arguments in favor and 2 arguments against doing assessment.

5. Measure, interpret and report results (75% - listed 2/2, 15% 1/2, 10% 2/0…)

6. Introduce change7. Revise plan (Change goal, teaching methodology, student’s preparation…)

Assurance of Learning Standards

Objective #3

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For example…in an office1. Establish Goals:

“Increase student participation in cultural activities.”2. Identify or design enabling activities:

Promotional campaign in classrooms3. Select:

Indicator: “Increase students participation in cultural activities by 20% by the end of Academic Year 2006-2007.” Assessment Instruments

Actual attendance records. - Quantitative Focus groups/Opinion survey - Qualitative

4. Assess: Measure5. Interpret and report results (75% - listed 2/2, 15% 1/2, 10% 2/0…)6. Introduce change7. Revise plan (Change goal, teaching methodology, student’s

preparation…)

Objective #3

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Objective #4

• Develop a plan to conduct assessment.

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Where to start? PLAN!Step#1 – Establish goals

• Should answer five questions:1. Are they aligned with the higher-level goals?2. What type of measure do they address?3. Are they realistic?4. Are they outcomes-based?5. Are they customer (student)-centered?

Step #2 - Identify/design activities to enable achievement of each goal.Step #3 - Select or design assessment instruments and indicators.Step #4 – AssessStep #5 – Interpret and report resultsStep #6 – Identify and introduce change strategiesStep #7 – Revise plan

Objective #4

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For example: In class

Learning Goals1. Leadership2. Critical Analysis3. Interpersonal

skills4. Team Work5. Problem Solving

Objective #4

Teaching Methodologies Lecture Case analysis and discussion Oral presentations Essays/Reports Team Projects Experiential Learning Simulations

Extracurricular Activities Seminars/forums Field trips

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For Example: In an office

Office Goals1. Increase qty/qlty2. Reduce errors3. Increase

participation4. Reduce time5. Customer service

Strategies1. Train employees2. Increase/try new

communication channels

3. Improve technology4. Re-engineer

processes5. Relocate personnel

Objective #4

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Objective #5

Identify and apply appropriate instruments to directly assess outcomes.

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Quality of outcomes is directly, although not exclusively, related to the quality of inputs.

Human behavior is goal oriented. Feedback should be received early and often. Assessment provides systematic inquiry and

challenges status quo. Assessment does not require specialized training Assessment efforts enhances performance and

personal satisfaction.

Assessment Assumptions: Objective #5

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Assessment Techniques

Learner/Customer-Centered Teacher/Management-Directed Mutually Beneficial Formative Context-Specific Ongoing Rooted in Good Teaching/Administration

Practice

Objective #5

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Classroom Assessment TechniquesObjective #5

Direct Measures 1 Minute paper Muddiest Point One-sentence summary Direct paraphrasing Application cards Empty outlines Pro-con grids Class journals/Portfolios What’s the principle? Rubrics

Indirect Measures Student evaluation of courses Alumni Feedback Internship/Coop

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Administrative Assessment

Opinion/Satisfaction surveysDaily logsAttendance recordsQuantity/quality measuresProcess analysisWorkflow analysis

Objective #5

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REMEMBER…

These ideas are suggestions to be adapted, not models to be adopted

Don’t ask if you don’t really want to know or are not going to do anything about it.

Start with something simple and then add up.

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Objective #6

Identify ways to document assessment.

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Documenting CATs

CAT’s Diagnostic Tests Pre-Post Test Muddiest Point Minute Paper Application Cards Direct Paraphrasing Course Final General

Assessment

Documentation Brief Description or

Sample copy Sample of Grades

(H,M,L) Sample Answers Analysis of Outcomes Conclusions Recommendations Actions Taken

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Documenting administrative assessment

Survey samplesDescriptive statisticsInstitutionalize it through

PublicationsRequiring it for decision makingCreate positionAssign resources

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Analysis of Outcomes

QuantitativeDescriptive statistics

Average, Median, Mode, Standard deviationQuestion by question analysis

QualitativeLook for

MisconceptionsAttitudes/prejudices

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Conclusions/Recommendations

Summarize lessons learnedList actions to be taken for improvementTAKE ACTION!!!

Refer pertinent recommendations to appropriate forum

Implement changes Assess again, and again, and again…

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Stages of Grieving

Denial Anger Bargaining Depression Acceptance

On Death and Dying by Elisabeth Kubler-Ross

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Good luck!Keep learning!

colon-m@rigel.uprm.edu787-265-3801