are you there internet? it's me, joey

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Are You There Internet?

It’s Me, Joey

Are You There Internet?

It’s Me, Joey

Joey Strawn Empty Jar Marketing 12/7/10

Joey Strawn #W180 Dec. 7, 2010

DigitalPersonality

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

...the online representation of your company or brand, perceived by

your audience through digital channels, and cultivated through

strategy and content.

Digital Personality is...

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

Brand vsDigital

Personality

Joey Strawn #W180 Dec. 7, 2010

Your Brand is something you are; your Digital Personality is something

your Brand uses to connect with your audience.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

What’s it all ABOUT?What’s it all ABOUT?

Gary Vaynerchuk

Joey Strawn #W180 Dec. 7, 2010

• Entrepreneur• Wine Library TV Host• Author• NY Jets Fan• Possibly Crazy

Joey Strawn #W180 Dec. 7, 2010

Wine Library TV

It’s about PASSION.

Preston Ely

Joey Strawn #W180 Dec. 7, 2010

• Real Estate Broker• Software Engineer• Creator of Freedom$oft• Rockstar• Speaker

It’s about ATTITUDE.

• “genius of real estate, but at the same time maintains a set of firm buns like a professional body builder”

• “It’s rare for Preston Ely to do anything but DOMINATE in all aspects of everything. He doubts his own death.”

• “Once he dove into the ocean and choked a mako shark unconscious with his bare hands.”

Joey Strawn #W180 Dec. 7, 2010

Old Spice

Joey Strawn #W180 Dec. 7, 2010

• Started in 1938• Sells grooming products• Ran successful SM campaign in 2010• Real-Time Case Study of Social Media response

Joey Strawn #W180 Dec. 7, 2010

* The Old Spice Guy Twitter/Youtube campaign was one of the fastest growing Internet video

campaigns of all time.

It’s about RESULTS.

The Pioneer Woman

Joey Strawn #W180 Dec. 7, 2010

• City woman turned rancher’s wife• Blogger• Photographer• Cookbook Author• Has legions of dedicated followers

It’s about CONNECTIONS.

Joey Strawn #W180 Dec. 7, 2010

When you hold true to your DigitalPersonality, opportunities come to

you.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

It’s about TRUST.

Joey Strawn #W180 Dec. 7, 2010

*Results from the 2010 Edelman Trust Barometer

Joey Strawn #W180 Dec. 7, 2010

* From 2010 Edelman Trust Barometer

Once you solidify your customers’trust, it’s hard for your competitorsto break in. It’s up to you to keep

that trust.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

It’s

EASY

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

YOU

People do business with people.They want to know YOU.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

It’s about TRANSPARENCY.

Joey Strawn #W180 Dec. 7, 2010

U.S Trust in Business & Business Performance

Joey Strawn #W180 Dec. 7, 2010

Your customers cansmell it a mile away. They want to do businesswith someone who caresand someone who isgenuine.

In business, there’s nowhere leftto hide, just make sure you’re

not still trying to.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

How To Find Your Digital Personality?

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

Act - Building a strategy to know where to act.

Interact - How to act once there.

React - What to do when you loose control.

Joey Strawn #W180 Dec. 7, 2010

1. ACT

Joey Strawn #W180 Dec. 7, 2010

What goes into producing a great play?

• Setting - Twitter, Facebook, Youtube, Blogs, etc.

•Characters - Your customers, your audience.

Be sure to have very clear customer profiles (preferably written)

• Script - Your content.

Joey Strawn #W180 Dec. 7, 2010

What is Content?Tweet:

Facebook:

Blog:

Joey Strawn #W180 Dec. 7, 2010

Your Content is Your Voice

Joey Strawn #W180 Dec. 7, 2010

So what do I do?

WriteEvery Day

Joey Strawn #W180 Dec. 7, 2010

2. INTERACT

Show people you care about themand they’ll not only love your

business, they’ll tell their friends.

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

So what do I do?

AskQuestions

Joey Strawn #W180 Dec. 7, 2010

This has been the most popular Facebook post I’ve made in the past 3 months:

* Note: “Roll off the top” is the correct answer

Joey Strawn #W180 Dec. 7, 2010

Places You Can Interact With Your Customers

Joey Strawn #W180 Dec. 7, 2010

3. REACT

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn #W180 Dec. 7, 2010

React with

Immediacy and Sympathy

Joey Strawn #W180 Dec. 7, 2010

So what do I do?

Care

Joey Strawn #W180 Dec. 7, 2010

A

I

R

Act

Interact

React

Interactive Exercise

Joey Strawn #W180 Dec. 7, 2010

Conclusion

Joey Strawn #W180 Dec. 7, 2010

Questions? Need Help?

Joey Strawn #W180 Dec. 7, 2010

Joey Strawn

Twitter: @joey_strawn

www.joeystrawn.com

Facebook.com/joeystrawn

LinkedIn.com/in/joeystrawn

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