architecting systems that users love to use
Post on 15-May-2015
182 Views
Preview:
DESCRIPTION
TRANSCRIPT
Architecting Systems thatUsers Love to Use
John WaterworthFlow InteractiveArchitect Insight Conference 2010
Why so many bad systems?
A complex and ever-changing mix of people and technology engaged in some activity
Socio-technical system
Technology
People Business
EmpathyIntuitionDesignMeaningContext
Which words do like best?
SystemLogicAnalysisProcedureDetail
So what can I do?
Hit the streets
Test the user experience
Ask for feedback
Create some anticipation
Be an advocate for users
Emotional DesignDon Norman
Emotionally Durable DesignJonathon Chapman
A Whole New MindDaniel Pink
Rocket Surgery Made EasySteve Krug
wohngeist.chuniversumfilm.desouthglos.gov.uk sensible.comiStockPhoto.comrolysfudge.co.ukcclapcenter.com life.comfootball-wallpapers.com
picture credits
top related