aldar launches provis to disrupt estate management ... · gardens, hydra, awqaf, al gurm, khalidya...

ALDARLAUNCHESPROVISTODISRUPTESTATEMANAGEMENTSOLUTIONSINTHEUAE

RealignsKhidmahstrategytofocusonfacilitiesmanagementandhomemaintenance

Abu Dhabi - UAE, February 25th, 2019 – Aldar Properties, as part of its vision to deliver desirabledestinations, is proud to announce the launch of Provis – a new entity to deliver market leading,innovativeestatemanagementsolutionstoclientsacrosstheUAE.

The launchtookplaceduringacelebratoryceremonyattendedbyH.E.MohamedKhalifaAlMubarak,ChairmanofAldarProperties,TalalAlDhiyebi,ChiefExecutiveOfficerofAldarProperties,JassemSalehBusaibe, Chairman of Provis & Chief Investment Officer of Aldar Properties as well as other seniormanagementfromAldar,ProvisandKhidmah.

Provisserviceswillincludepropertyconsultancyandmanagement,owners’associationconsultancyandmanagement,sales&leasingandclubhouseandlifestylemanagementservices.

CommentingonthelaunchofProvis,JassemSalehBusaibesaid:“PuttingthecustomeratthecentreofwhatwedoisourtoppriorityandweareexcitedtoannouncethelaunchofProvistodriveinnovationinestatemanagementintheUAE.CustomerexpectationshaveneverbeenhigherandProvisbringsakeenunderstandingofthemarket,andunrivalledexpertisetodeliverontheseexpectations.PropertiesthatwerepreviouslymanagedbyKhidmahandAldar’sassetmanagementteamswillnowbetakencareofbyProvis.Thiscreatesamuchmorestreamlinedandefficientserviceforallofourcustomers–particularlyaswerolloutthe integrationofmoretechnologytoenhancethecustomer journeyandexperience.”

Provis’s services will be available at customer facing centers in communities such as Al Bandar, AlMuneera,AlZeina,AlHadeel,GateandArcTowers,SunandSkyTowers,AlGhadeer,SasAlNakhl,AlRahaGardens,Hydra,Awqaf,AlGurm,KhalidyaVillage,andGolfGardens.

Proviswillapplyinnovativesolutionsandcutting-edgetechnologytoaddtangiblevaluetopropertiesateverystageofthepropertylifecycle.Withover13,500unitsunderpropertymanagement,over14,000unitsunderowners’associationmanagement,andthousandsofpropertiessoldand leasedacrossthecountry,Proviswilldeliveraone-stop-shopestatemanagementoffering.

Sameer Barakat, Executive Director of Provis added “Adding value to our clients has always been apriorityweliveby.EnablingProvistoprovidespecializedofferingswillmakeusmorecompetitive,moreresponsiveandbetterpoisedforfuturegrowth.Wewillbefocusingoneverytouchpointthroughoutthecustomerjourneyandintegratingtechnologysolutionstoensureaseamlesscustomerexperienceinlinewithourcommitmenttoexceptionalcustomerservice,efficiencyandlong-termassetvalue.”

FollowingthelaunchofProvis,Aldarhasundertakenastrategicrealignmentofits100%ownedsubsidiary,Khidmah,whichwillnowfocusonprovidingfacilitiesmanagementandhomemaintenancesolutionstoclientsofallsizes intheUAEandtheregionacrossdifferentsectors includingresidential,commercial,retail,government,education,hospitalityandhealthcare.

-ENDS-

AboutProvis:

Provisoffersdeepindustryknowledge,technicalexpertiseandacommitmenttoexceptionalservicewithadedicatedteamthatworksasonetodeliverintegratedsolutionsintheUAEandthewiderregion.Fromsales and leasing to property consultancy and management, owners’ association consultancy andmanagementandclubhouseandlifestylemanagement,Provisappliesinnovativesolutionsandcutting-edgetechnologytoaddtangiblevalueforclientsaswellastheirpropertiesateverystageofthepropertylifecycle.

Proviscurrentlymanagesover13,500unitsunderpropertymanagement,over14,000unitsunderowner’sassociationmanagement,andthousandsofpropertiessoldandleased.

AboutKhidmah:

Khidmah,withoveradecadeofexperienceandover80facilitiescurrentlyundertheirmanagement,hasbeenprovidingaward-winning,cost-effectivefacilitiesmanagementandhomemaintenancesolutionstocover residential, retail or commercial properties in theUAEand the region. From integrated facilitymanagement,landscapingandcleaningtohomemaintenance,pestcontrol,handymanservices,energymanagementandmanymore,Khidmahdeliversindividualorpackagesolutionsthatarebasedoneachclient’suniqueneedsandbudgets.

Khidmahstaysonthecuttingedgeofindustrybestpracticesandinnovativetechnologiestocontinuouslyimprovethequalityofservices,drivecostefficiencyandminimizeenvironmentalfootprint.