aia thailand - service experience transformation 2013

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Learning and Development to Support SET Programme”

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Programme Details

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SPECIAL TALK: SERVICE BEYOND EXPECTATIONJanuary 24, 2013

At the Staff Training Center

Target Audience All StaffNo. of Participants 220 personsNo. of Returned Evaluation 197 persons Facilitator: Werasak Choonhajak

Director Samed Resorts Group (Ex-DHR The Oriental Hotel Bangkok)

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Overall Learning Experience

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Programme Details

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PROFESSIONAL PERSONALITY & IMAGEFebruary 16, 2013

At the Staff Training Center

Target Audience All CSC StaffNo. of Participants 24 personsNo. of Returned Evaluation 24 persons Facilitator: Kanokenath Suthasiri

DHR Royal Orchid Sheraton & Tower

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Overall Learning Experience

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Facilitator

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