agilelive™ webinar series "agile success = team success: tuning the agile team engine - part...

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Aaron Smith, editorial director of ProjectsAtWork, and Tom Wessel, consulting managing director at Davisbase, discuss how to: • Assess the natural and adaptive styles of team members to improve communication • Expose and eliminate dysfunctions that can permeate teams • Evolve from I to T-shaped skill sets to improve cross-functional collaboration • Apply performance metrics to drive greater team cohesion • Use an agile ALM platform to promote sustainable healthy team behavior For more info, please visit http://www.versionone.com/agilelive/

TRANSCRIPT

Agile Success = Team Success: Tuning the Agile Team Engine Part 1 May 7, 2014

#AgileLIVE

© 2014 VersionOne, Inc. 2

A few logistics…

#AgileLIVE

© 2014 VersionOne, Inc. 3

Featuring

#AgileLIVE

© 2014 VersionOne, Inc. 4

Team Success = Agile Success

#AgileLIVE

Copyright 2014 Davisbase LLC.

Agenda

‣ Why Are Teams

Important

‣ Team Lifecycle

‣ Team Dysfunction

‣ Team ‘Smells’

‣ Natural & Adaptive

Behavior

‣ T-Shaped Skill Sets

‣ Team Based

Performance Metrics

‣ There is an ‘I’ in ‘Team’

‣ Intrinsic Motivation

‣ Retrospectives

Copyright 2014 Davisbase LLC.

Teams

- despair.com

Copyright 2014 Davisbase LLC.

Why is Team Success so Important?

Copyright 2014 Davisbase LLC.

Deal with Growing Pains

- S

tep

hen R

. B

alz

ac

1 MTH 2 MTHS 2 MTHS

= 5 MTHS

Copyright 2014 Davisbase LLC.

Deal with Growing Pains

- S

tep

hen R

. B

alz

ac

1 MTH 2 MTHS 2 MTHS

= 5 MTHS

Copyright 2014 Davisbase LLC.

Recognize Team Dysfunction

Copyright 2014 Davisbase LLC.

Become Aware of Team Smells

Copyright 2014 Davisbase LLC.

Become Aware of Team Smells

‣ Developers not assisting

Testers

‣ People working in functional

silos

‣ Excessive information

handoffs

‣ Only BA in requirements

discussions

‣ Only a few speak up in

Retrospectives

‣ Team members show up

late to meetings

‣ People multitasking in

meetings

‣ Team Members hogging

tasks

‣ Too much work in process

(WIP) – not enough

swarming

‣ Tech Leads sizing work for

the whole team

‣ ScrumMasters assigning

work to team members

‣ Etc.

Copyright 2014 Davisbase LLC.

Become Aware of Team Smells

Copyright 2014 Davisbase LLC.

Assess Natural & Adaptive Styles

Copyright 2014 Davisbase LLC.

Assess Natural & Adaptive Styles

Copyright 2014 Davisbase LLC.

Assess Natural & Adaptive Styles

Copyright 2014 Davisbase LLC.

Assess Natural & Adaptive Styles

Copyright 2014 Davisbase LLC.

Story Time

Using DISC in

the work

place to

improve team

performance.

Copyright 2014 Davisbase LLC.

Evolve to T-Shaped Skill Sets

Copyright 2014 Davisbase LLC.

Evolve to T-Shaped Skill Sets

Copyright 2014 Davisbase LLC.

Use Team Based Performance Metrics

Individual Performance

‣ Functional Proficiency

‣ Technical Competence

‣ Process Activity

‣ Individual Work Activities

‣ Individual Performance

Review

‣ Individual Reward

Determination

Team Performance

‣ Member Contribution

‣ Role Fit

‣ Team Outcomes

‣ Team Critical Process

‣ Team Performance

Review

‣ Team Rewards

- Team-Based Performance Evaluation

Copyright 2014 Davisbase LLC.

Use Team Based Performance Metrics

- Team-Based Performance Evaluation

Copyright 2014 Davisbase LLC.

Case Study

Microsoft’s

transition from

stack ranking

to team based

performance.

Copyright 2014 Davisbase LLC.

Realize there is an ‘I’ in ‘Team’

Copyright 2014 Davisbase LLC.

Use the Right Motivation

“Intrinsic motivation refers to behavior that

is driven by internal rewards. In other

words, the motivation to engage in a

behavior arises from within the individual

because it is intrinsically rewarding. This

contrasts with extrinsic motivation, which

involves engaging in a behavior in order to

earn external rewards or avoid

punishments.”

- Wikipedia

Copyright 2014 Davisbase LLC.

Conduct Retrospectives

Copyright 2014 Davisbase LLC.

Conduct Retrospectives

Copyright 2014 Davisbase LLC.

Emphasize Delivery Teams

Copyright 2014 Davisbase LLC.

Emphasize Delivery Teams

Copyright 2014 Davisbase LLC.

Emphasize Delivery Teams

Copyright 2014 Davisbase LLC.

Soft is the New Hard

Copyright 2014 Davisbase LLC.

Q & A

Thank you for joining us today! Join us for Part 2, May 13, Noon-1 PM ET #AgileLIVE

Copyright 2014 Davisbase LLC.

References

‣ Agile Coaching by Rachel Davies and Liz Sedley

‣ Agile Retrospectives: Making Good Teams Great by Esther Derby, Diana

Larsen

‣ Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches,

and Project Managers in Transition by Lyssa Adkins

‣ Drive: The Surprising Truth About What Motivates Us by Daniel Pink

‣ Leading Geeks: How to Manage and Lead People Who Deliver Technology

by Paul Glen, David H. Maister, Warren Bennis

‣ Management 3.0: Leading Agile Developers, Developing Agile Leaders by

Jurgen Appelo

‣ Tribal Leadership: Leveraging Natural Groups to Build a Thriving

Organization by Dave Logan, John King, Halee Fischer-Wright

‣ The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni

Copyright 2014 Davisbase LLC.

Thank You

‣ Tom Wessel, Davisbase Consulting

‣ tom.wessel@davisbase.com

‣ http://www.davisbase.com

‣ 704-254-2514

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