advanced cat herding - (mis)managing creativity

Benjamin Ellis

@benjaminellis

AdvancedCat Herding

(mis)managing creativity

or “why Milestone Planner got built”and what I've learnt from managing people

and being managed

Being a Great Cat Herder

Being a Great Cat

Agenda(ish)

Being a Good Herd Member

Being a Great Cat Herder

Agenda(ish)

4

What makes a good (or a bad) manager?

“Don't tell me what to do!”

“Don't tell me how to do it!”

ManagerManager#Fail#Fail

Don't tell people WHATExplain WHY

Help people...

Give People a Clear Purpose

10

>Motivation<>Motivation<

Explain Why!

Businesses winthrough discretionary effort

Enable People to Give Their All

12

PhysiologicalPhysiologicalPhysiologicalPhysiological

Safety/SuretySafety/Surety

BelongingBelonging

EsteemEsteem

**Maslow Maslow

The smartest person in the room

THE BOSS IS NOT

14

>Business is >Business is changing<changing<

People

Systems

Processes

SkillsSkills??

KnowledgeKnowledge

InnovationInnovation??

ExecutionExecution

Social Media is the new PROCESS

Sharewhere you want to get to, and why.

NB: Sharing <> Telling

VisionVisionMissionMissionPurposePurpose

Agenda(ish)

Being a Good Herd Member

21

What Makes For a Good Herd Member?

A Swan

Or an ugly duckling?

SettingAnd ManagingExpectations

Managing Expectations

Negotiating ExpectationsUnderstanding Expectations

Meeting Expectations

Who

By When

Agree:

Does What

Being a Great Cat

Agenda(ish)

A Place in the PrideA Place in the Pride

Is Something You EarnIs Something You Earn

30

Whats makes you productive?

We Are All

Crazy Busy

Get Over ItGet Over It

overcome itovercome it

There is too muchThere is too much

to doto do

34

What's different in a knowledge business?

We are not farmersWe are not farmers

AnymoreAnymoreThe whole field will never be ploughedThe whole field will never be ploughed

CaptureCapture

Every CommitmentEvery Commitment

HOW DO YOU TRACK YOUR COMMITMENTS?

Have a trusted system...

OPEN LISTSCLOSED LISTS

HOW DO YOU TRACK YOUR COMMITMENTS?

THE KEY TO PRODUCTIVITY IS DOING LESS, WHILE DOING MORE OF WHAT _MATTERS_

Be accountable – to your others and yourself

Benjamin Ellis

@benjaminellis

AdvancedCat Herding

(mis)managing creativity

or “why Milestone Planner got built”and what I've learnt from managing people

and being managed