administration technology as competitive sustainable advantage catalyst higher education life cycle...

Administration Technology as Competitive

Sustainable Advantage Catalyst

Higher Education Life Cycle

HAJI MHD RAMLI MEHATPrincipal Assistant Registrar

Information Technology Development UnitRegistry

UNIVERSITI SAINS MALAYSIA

Higher Education Life Cycle

Higher Education Life Cycle

THINKs…… KNOWLEDGE EXCHANGE BUILD OWN TECHNOLOGY / SYSTEM OWN AGENDA FOR TECHNOLOGY ENHANCE & ENCOURAGING TECHNOLOGY AS ORGANIZATION

DEVELOPMENT ADMINISTRATION TECHNOLOGY UNIT

Higher Education Life Cycle

Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM

Higher Education Life Cycle

COMPETITION ADVANTAGE

Compete in Higher Education

StudentsAcademic StaffSkilled Staff

Among HEIndustries market

Competitive Force ModelSustainable Competitive Advantage

Higher Education Life Cycle

HIGHER EDUCATION LIFE-CYCLE

Higher Education Life Cycle

CAMPUS COMUNITY

Higher Education Life Cycle

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CORE BUSINESS

Higher Education Life Cycle

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ROLES OF ADMINISTRATOR IN HIGHER EDUCATION

Higher Education Life Cycle

Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM

ROLES OF ADMINISTRATOR IN HIGHER EDUCATION

Higher Education Life Cycle

Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM

CHALLENGES

HIGHER EDUCATION ADMINISTRATION

PUBLIC ADMINISTRATION

Higher Education Life Cycle

CHALLENGES…..

Higher Education Life Cycle

© MRM.2006

CHALLENGES…..

Pentadbiran

PengajarPelajar

Staf Sokongan

PENDIDIKAN TINGGI

Higher Education Life Cycle

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CHALLENGES…

Higher Education Life Cycle

CHALLENGES…

Enterprise Risk

Quality Teaching Staff

Quality Students

Higher Education Life Cycle

CHALLENGES…

Higher Education Life Cycle

Educational HubRegional Centre of Educational Excellence (RCEE)Collaboration between HE & Industries Creating universities of international standardPhD qualification : 60% by 2010 (IPTA)Enrolment 1,326,340 by 2010 (32.2% first Degree & 35.8% Diploma)

RSEs targeted ratio 50 RSE per 10,000 labours by 2010

CHALLENGES

Higher Education Life Cycle

COMPETITIVE ADVANTAGE…

Higher Education Life Cycle

SUSTAINABLE …

Higher Education Life Cycle

© MRM.2006

TECHNOLOGY…

UNIVERSITI SAINS MALAYSIA

What is Technology? The development and application of tools , machines , materials  and processes  that help to solve human problems. As a human activity, technology predates both science  and engineering . It embodies the human knowledge of solving real problems in the design of standard tools, machines, materials or the process. Thus standardisation of design is an essential feature of technology.

SUSTAINABLE …

Eco - Tech

Machines

ProcessMaterials

Tools

Softw are:1. Publisher2. Visio3. SmartDraw 7

1.Administration Concept

Facilities:Example: Computer,Printer.

1. Paper2. Digital paper3. Compact Disc (CD)4. Diskette

Hum an

Hum an Capital

Higher Education Life Cycle

ADMINISTRATION TECHNOLOGY…

UNIVERSITI SAINS MALAYSIA

The processes of systematic integration, instructive and complex, which is involving human, procedure, idea, tool and organization for System, application and model design more instructive to enhance and Value added for management and administration.

ADMINISTRATION TECHNOLOGY…

UNIVERSITI SAINS MALAYSIA

Pemasaran & Jaminan Kualiti

Technology

Development & Application of:· ‘TOOLS’· ‘MACHINES’· ‘MATERIALS’· ‘PROCESS’That helps to solve humans problem.

EDUCATIONALTECHNOLOGY

COMMUNICATIONTECHNOLOGY

MEDICALTECHNOLOGY

DisciplineLegalAsset/ Intellectual.

· Senat · Pengambilan Pelajar· Pendaftaran· Pengijazahan &

Konvokesyen.· Peperiksaan

· Remuneration & Benefits

· Recruitment & Staff Development

· Staff Relation.· Administration.· Staff Information

· Pembangunan Pelajar· Penginapan· Kesihatan· Aktiviti & Riadah· Kokurikulum· Alumni/Perkhidmatan· Lepasan Graduan

· Pameran· KBO· ISO/TQM· Pembangunan Teknologi/

Aplikasi· Gajet/alatan berteknologi

tinggi.· Multi tasking.

HUMAN RESOURCE(Human Capital)

Science : Study of natural factEngineering : Application of knowledge

learned scientificulty to developt product.

Technology : Is used to engineered product.

· Data and Record Processing (student).

· Staf Information Processing

· Telefon/Komunikasi.· Penginapan Tetamu· Perancangan

Kewangan.· Rancangan Jangka

Panjang.· Fail/Rekod Fizikal.· Pakaian Akademik.· Perolehan dan

Kewangan

Hospitaliti/Fasiliti

DEFENCETECHNOLOGY

INFORMATION(Technology In Information)

Akademik

Kebajikan Pelajar

Legal

ATAP

Entity Discipline Of Advanced Technology Administration Role.

ADMINISTRATION(Technology In Administration)

INFORMATION TECHNOLOGY

© MRM.2006

ADMINISTRATION TECHNOLOGY as competency

Higher Education Life Cycle

Constructive planning

System Development including human, procedure, idea, tool & Organization

System Development ( not Application Development)Socio-Technical

Differentiation & emergence

Managerialized

AT CHALLENGERS

Normalize of Technologist & Administrative Discipline

Adapt of Technology as ‘Add on to Space’

Shorten Product Life Cycle

Technology Acceptance by Administrative

Transformation of Classical to New Administration(Knowledge Base Administration)

Technology Change As Revolution.

Paradigm Change As Evolution.

Difficult Synchronize of Change Between environment &

Technology.

ADMINISTRATION TECHNOLOGY…

SUCCESS FACTOR

ENVIRONMENT

SUCCESS FACTOR

- User- Developer - Peer To Peer Approach- Discussion (User Need) - Learn User Culture & Word- Making Decision together to achieve GOALs / AIMs

- Analysis - Develop with User- Implementation - Deliver product to User- Ensure Maximum Output- Optimum delivery of product archived

- Developer Coaching User to handle system / product- User feedback to system (action reflection)

ELEMENTS ELEMENTS ELEMENTS

User & Developer User Developer

AIMs:- Simplicity of technology / Human Technology- Transformation of tacit / implicit- Same path development- Reduce & less jargon- Team appreciation - 3E’s – Efficiency, Effectiveness, Efficacy

SOT (Set As One Team) O4O (Operational for Operational)T4T (Technical for Technical)

ADMINISTRATION TECHNOLOGY…

Higher Education Life Cycle

ADMINISTRATION TECHNOLOGY…

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