a large, multi-campus, academic library with a floating collection barbara coopey access services...
Post on 17-Dec-2015
214 Views
Preview:
TRANSCRIPT
A Large, Multi-campus, Academic Library With a Floating Collection
Barbara Coopey Access Services Conference
November 14, 2014
“If the University Libraries collection is one
collection geographically dispersed, why do
we have to ship our books back to the library
of origin after they have been returned by a
patron?”
2009:
Task Force formed to
investigate
floating collection is a group of items
that are not housed permanently at
one specific library, but instead are
shelved in the library where they
were most recently discharged.
University Libraries
Rank 9th among North American research libraries
ARL Library Investment Index 2012/13
7 million volumes
400,000 ebooks
4 million fulltext downloads
University Libraries
“One library geographically dispersed” across 23 campus locations
All library resources & services are offered to Penn State faculty, staff, & students, regardless of their campus affiliation or location.
QUESTIONS!!!QUESTIONS!!!
Have other libraries tried this?
What should float?
How much could float?
Would there be enough shelving space?
QUESTIONS!!!QUESTIONS!!!
Could our ILS support floating?
Would a floating collection work for some library locations but not others?
Will there be any shipping costs savings?
Should we run a pilot?
A Risky Undertaking A Risky Undertaking
Would a floating collection work within a complex ILS environment across multiple locations with millions of volumes?
Would it work in our ILS that had been customized over the years to meet our unique demands?
A Risky Undertaking A Risky Undertaking
What could be some consequences of introducing floating books into this system?
Would we end up with major technical and/or service issues as a result of a floating collection?
BenchmarkingBenchmarking
Literature review
Internet search
Email lists
ALCTS e-forum
LIB-CIRCPLUS
SirsiDynix LISTSERV
Survey via LIB-CIRCPLUS
Personal interviews
Public Libraries float among branch libraries
Improved customer serviceSaved shipping & staff time
Uneven distributionNeed to weed firstNeed for consistent policiesThreat to local collection development
Penn State ModelPenn State Model
Research library
Weeding not possible
Subset to float (circulating monographs)
Retain original owning library location
ILS Staff Client display
Surveying StakeholdersSurveying Stakeholders
Library faculty and staff
Understood concept
Collection should be used
Willing to see a pilot project
CD bonus for the “teaching international” across campuses
Technical Staff
Few processing changes since owning library is retained
Add BOOKFLOAT item type for new monographs in stacks location of participating floating libraries
Concerns:
Confusing to use, Course reserves, New books, Shelving, Ownership of
books
System Set UpSystem Set Up
“Floating” feature added to our test ILS server
New item type: BOOKFLOAT
Would this subset of books function as other books in the system (holds, course reserves, discharging) yet be recognized as “floating” and remain in the library which most recently discharged them?
Issues Discovered in Testing Issues Discovered in Testing
Dormant Reserves
Item Library vs. Home Location
Staff Client
Issues Discovered in TestingIssues Discovered in Testing
Huge Customer Service Issue
Combined searches
Found a way to combine searches in ILS!!
Conversion of BOOK to BOOKFLOATConversion of BOOK to BOOKFLOAT
Total Converted: 965,046
Plus:
New books with the BOOKFLOAT item type are added daily
Pilot libraries (May 2011)Fayette 41,500Harrisburg 202,266Hazleton 55,643York 59,458 Total: 358,867
Phase Three Libraries (Feb 2013)Abington 63,435Altoona 69,077Beaver 26,206Berks 46,649Brandywine 44,106DuBois 18,871New Kensington 14,668Wilkes Barre 25,735W Scranton 49,719 Total: 358,466
Phase Two Libraries (Nov 2012)Behrend 108,547Greater Allegheny 39,025Lehigh Valley 10,233Mont Alto 30,168Schuylkill 40,803Shenango 18,937 Total: 247,713
BenefitsBenefits
System record cleanup
Discovering how to combine BOOK and BOOKFLOAT in one search
Shipping savings
staff time processing
reduction in packages
Books that are “new” to a library
Less time books spend “in transit”
Benefits: Shipping SavingsBenefits: Shipping Savings
IDS = Interlibrary Delivery Service of Pennsylvania (http://www.idspa.org/)
Continuing IssuesContinuing Issues
• ILS staff client record displayThis book is on Harrisburg’s shelf
• Frustration with the limitations of the ILS FC feature
• 2 different security systems used• Complicated some processes – lost
book
Continuing IssuesContinuing Issues
• Books of same title or topic clustered at a library
• Returning books vs. shifting/weeding the collection
• 2 issues magnified by FC• New books• Course reservesAction: created groups to investigate, create best practices
Collective Ownership
Next StepsNext Steps
• Collection Analysis
• More item types to float
• Have separate groups of libraries that want to float more item types
• Include some University Park locations
What is needed for floating What is needed for floating
ILS that supports floating
Records cleanup/weeding
Willing staff
Documentation
Consistent practices
Collections Mobility Task ForceCollections Mobility Task Force Re-named the Floating Collection Expert Team (2013)
Barbara Coopey, Access Services, Chair
Valerie Allen, Cataloging and Metadata Services Serials Team
Wertney Cox, Lending Services
Barbara Eshbach, York Campus Library
Valerie Lynn, Hazleton Campus Library
Trish Notartomas, Access Services
Nonny Schlotzhauer, Social Sciences Library
Fay Youngmark, Penn State Harrisburg Library
Photos from Penn State University Libraries image collection and members of the Coopey family
Thank You!!
top related