a due diligence project voicehit christine lazzaro, mba - voicehit due diligence 1

Christine Lazzaro, MBA - VoiceHIT Due Diligence

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A Due Diligence Project

VoiceHIT

Christine Lazzaro, MBA - VoiceHIT Due Diligence

Healthcare Delivery & Wasted Time • 98+% of the time, health is managed away from the

clinic/hospital • Manual data entry - typed or transcribed - wastes 1.5-4 hours/day

Regulatory Mandates & Encroaching Technology • HITECH Act mandates adoption of EHR systems by 2014 without

penalty & provides up to $107k/provider in grants for adoption • Computers in exam rooms create physical & emotional barriers • Doctors are increasingly unhappy; burnout is rising

Customer Problem

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Christine Lazzaro, MBA - VoiceHIT Due Diligence

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Business Model

1. IT HUB

2. EHR INTIGRATION

INFASTRUCTURE –based model

CUSTOMER SERVICE-based model

Christine Lazzaro, MBA - VoiceHIT Due Diligence

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Business Model – IT HUB

Christine Lazzaro, MBA - VoiceHIT Due Diligence

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Business Model – EHR INTIGRATION

Christine Lazzaro, MBA - VoiceHIT Due Diligence

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Business Model – VoiceHIT

BUSINESS MODEL GAPS

• Proposed analytical services do not support the premium price-point

• Without upgraded service, an additional revenue stream is needed in order to lower price

• Centralization of core activities– R&D– Infrastructure Mgt.– Sales– Services (analytics)

STRUCTURE ALTERNATIVES

• Expand to “true” premium service:– Analytics– Consulting– Training

• Targeted advertising

• Outsource R&D

Business Model

Christine Lazzaro, MBA - VoiceHIT Due Diligence 7

Christine Lazzaro, MBA - VoiceHIT Due Diligence

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Business Model

1. IT HUB

2. EHR INTIGRATION

INFASTRUCTURE –based model

CUSTOMER SERVICE-based model

Business Model

Christine Lazzaro, MBA - VoiceHIT Due Diligence 9