a day in the life of a ux designer

A day in the life of a UX Designer

Joanne Richardson

26th July 2010

SuperUX

User Experience Designer at Orange Bus

Over 3 ½ years in UX and user research

Always been a passion since University

Worked on some pretty exciting projects!TV Licensing, Nexus, Sage

A dedicated team Not distracted by how it will look or be built at the important planning phase.

Backed up by research Creates an informed design.

Saves money Changes at the start are cheap.

I don’t know what I’ve done

wrong. Grr!

I give up, I can’t find

what I want!

15 steps! I don’t have

time for this.

Inform the designApply best practiceProblem solve earlyFocus the project

...and beyond!

The more we know upfront, the better we can plan, design and reduce costly changes later on

Listen to Stories

Personas (whole team understands the audience)

Analytics (look for patterns & problem areas)

Ethnography (observation in a persons own environment)

Client research(e.g. call centre stats, surveys)

Stories and experience

Business needs & goals

Competitor Analysis

Content Audit

Requirements Gathering

Prioritise Requirements What's achievable?

Experience StatementEthos of the project

Design PrinciplesUser & business needs combined

Gap AnalysisWhere are we now and where do we want to be?

See the whole issue

Knowledge gathered informs the design

Strategy focuses it

Structure of the website Labelling Plan for content early!

Lots of Sketches

Wireframes

Documentation

Documentation

Quality Assurance

Content Curation

Project Focus

Usability Testing

Track Analytics

Always looking to improve

You can’t do everything

UX can fit any budgetIts about picking the things that will give the greatest benefit