7 th european conference on gambling studies and policy issues “beyond smart cards to smart...
Post on 17-Dec-2015
224 Views
Preview:
TRANSCRIPT
7th European Conference on Gambling Studies
and Policy Issues
“Beyond Smart Cards to Smart Technologies”
Phillip RyanChief Executive Officer
Responsible Gaming NetworksMelbourne, Australia
RESPONSIBLE GAMING NETWORKS
Overview
Player Pre-commitment as the new frontier Global leadership in Pre-commitment The constraints of the old technologies The new technologies for pre-commitment International Pre-commitment developments Internet gambling application
RESPONSIBLE GAMING NETWORKS
Problem Gambling Policy Focus
Phase 1: Focus on venues Phase 2: Focus on machines functionality Phase 3: Focus on machine density
RESPONSIBLE GAMING NETWORKS
Problem Gambling Policy Focus
Phase 1: Focus on venues Phase 2: Focus on machines functionality Phase 3: Focus on machine density The New Agenda: Player Pre-commitment
RESPONSIBLE GAMING NETWORKS
The New Public Policy Agenda Player Pre-commitment
Players set limits away from the gambling environment Focus on players setting pre-commitment limits
Player monetary loss limits – daily, weekly, monthly. Player time limits – daily, weekly, monthly.
Gambling must stop when limits reached Players initially set their own limits voluntarily Players carry an ID device connected to their limits in order
to play (e.g. plastic card, smart card or some other smart technology)
Gambling can only take place using an ID device.
RESPONSIBLE GAMING NETWORKS
Initial Global Leadership
Nova Scotia, Canada Responsible Gaming Device (RGD) trial in 2006 Plastic Card with ‘voluntary’ capability to set limits Trialled across two towns – Windsor & Mount Uniacke Players required to use a card to play machines Initiated by the Nova Scotia Gaming Corporation
RESPONSIBLE GAMING NETWORKS
Nova Scotia Trial Findings
Significant database of player activities Extended player analysis now possible by independent
researchers over time
RESPONSIBLE GAMING NETWORKS
Nova Scotia Trial Findings
Significant database of player activities Extended player analysis now possible by independent
researchers over time
Unfortunately some players ‘beat’ the system: Plastic cards shared amongst players 37% of players shared their card with someone else Sharing of cards extended for up to a week Card sharing increased with increased PGSI score
RESPONSIBLE GAMING NETWORKS
Old Technologies
Limitations of plastic cards with PIN Cards have very low storage capacity (<1k) Cards & PINs can be swapped between
gamblers Cards can be easily copied/skimmed Cards require an additional card reader Cards operate on different proprietary
standards Cards limited to a single gambling network
RESPONSIBLE GAMING NETWORKS
Old Technologies
Smart cards with PIN Player loyalty systems with convenience expenditure
Cards have minimal storage capacity (32k) Cards & PINs can be swapped between gamblers Cards require an additional expensive card reader Cards operate on different proprietary smartcard
standards Cards limited to a single gambling network Smartcards use problematic digital cash
Players lose connection with the use of real money Increased risks for problem gamblers
KPMG Study for Australian Government
RESPONSIBLE GAMING NETWORKS
Nova Scotia Trial Findings
International Gaming Institute, University of Nevada, 2007 Report: Players “beat” the system – card sharing Should pursue measures to address this specific problem
RESPONSIBLE GAMING NETWORKS
Nova Scotia Trial Findings
International Gaming Institute, University of Nevada, 2007 Report: Players “beat” the system – card sharing Should pursue measures to address this specific problem
Biometric ID solution required (fingerprint, facial etc) for pre-commitment solutions
RESPONSIBLE GAMING NETWORKS
New Technology Solutions
Biometrics Unique characteristics of every human being. Eyes, fingers, voice, handwriting etc Cannot be easily exchanged between humans
Most developed biometric is fingerprints Developed by FBI in 1920’s Recognized and accepted globally Lowest cost biometric New technologies have digitized fingerprint biometrics
RESPONSIBLE GAMING NETWORKS
Player Protection Key Electronic Key – unique for each player Biometric identification of owner
Eliminates sharing of ID amongst players On-board fingerprint scanner On-board storage of biometrics
RESPONSIBLE GAMING NETWORKS
Player Protection Key Electronic Key – unique for each player Biometric identification of owner
Eliminates sharing of ID amongst players On-board fingerprint scanner On-board storage of biometrics
Plug-and-Play Device – no batteries Connects directly into all USB outlets Eliminates need for a card reader On board microprocessor = multi-venue
RESPONSIBLE GAMING NETWORKS
Player Protection Key Electronic Key – unique for each player Biometric identification of owner
Eliminates sharing of ID amongst players On-board fingerprint scanner On-board storage of biometrics
Plug-and-Play Device – no batteries Connects directly into all USB outlets Eliminates need for a card reader On board microprocessor = multi-venue Massive storage capacity (8 Gigabytes)
Coverage across multiple gambling operators Coverage across all channels of distribution:
Off line venues, Internet, Kiosks, TV Coverage across all forms of gambling - gaming,
lotteries, wagering, sports, spread betting.
RESPONSIBLE GAMING NETWORKS
Player Protection Key Players voluntarily set personal limits Encouraged to set affordable limits Limits set outside gambling environment Ideal self-exclusion mechanism No central storage of player biometrics No cost to player for device Extensive player database for researchers
RESPONSIBLE GAMING NETWORKS
Player Protection Key Internet compliant USB connectivity to all computers
RESPONSIBLE GAMING NETWORKS
Biometric Gaming Standards
Regulators - Nevada Gaming Commission Biometric technical standards established “Mobile Gaming System Policies” May 2006 Two Factor authentication (device & biometrics) for player ID Established standards for:
Cryptographic protocols Encryption algorithms
Machine Manufacturers - Gaming Standards Association USB now adopted as Gaming Device Standard – GDS – for all
EGMs globally.
RESPONSIBLE GAMING NETWORKS
Nova Scotia Today
November 2007 announcement: “Informed Player Choice System” to be introduced:
Across the entire province of Nova Scotia Across all machines Player’s to have the capability to establish loss and time pre-
commitment limits across all machines Implementation within 18 months Cost of CAD$3 - $4 million per annum But haven’t addressed the key card sharing issue.
RESPONSIBLE GAMING NETWORKS
Recent Global Developments
Australia – April 2008 Government has announced player pre-commitment on
27,500 machines Funded by gambling industry value chain re-structure
Norway – July 2008 Player pre-commitment Universal government pre-commitment
Singapore Player pre-commitment in two new casinos Across all forms of gambling – slots, cards, roulette. Self exclusion, family exclusion, government exclusion
Responsible Gaming Networks
Socially-responsible Australian-based consortium Focused on eliminating problem gambling from:
Wide area gaming machines Internet gaming
Using Player Protection Key and Safety Net system to provide:
1. Reliable identity access for all players using biometrics
2. Safe play using player pre-commitment protection
Consortium of USA, European and Australian technology partners
RESPONSIBLE GAMING NETWORKS
Internet Gambling Industry Globally:
700 million internet users globally 2,500 internet gambling sites $16 billion of player gambling losses last year ‘10 times’ the prevalence of off-line problem gambling
New Zealand: 75% of NZ population use the internet 50% of NZ children use the internet daily
12-17 year olds in NZ use the internet as often as the heaviest adult users
NZD$2 billion spent on terrestrial gambling Will result in an emerging digital problem
RESPONSIBLE GAMING NETWORKS
Internet Gambling Models
Old Internet Models:1. Ban access to all local internet casinos
2. Allow open access to all internet casinos globally Both regulatory models increase player risks around:
casino authenticity lack of financial regulatory controls consumer protection underage gambling problem gambling.
RESPONSIBLE GAMING NETWORKS
Internet Gambling Models
Old Internet Models:1. Ban access to all local internet casinos
2. Allow open access to all internet casinos globally Both regulatory models increase player risks around:
casino authenticity lack of financial regulatory controls consumer protection underage gambling problem gambling.
New Internet Model Allow access to approved list of casinos
RESPONSIBLE GAMING NETWORKS
INTERNET PORTAL
CASINO B
CASINO A
CASINO C
CASINO D
CASINO E
USBPlayer Protection Key
RESPONSIBLE GAMING NETWORKS
New Internet Model
INTERNET PORTAL
CASINO B
CASINO A
CASINO C
CASINO D
CASINO E
USBPlayer Protection Key
RESPONSIBLE GAMING NETWORKS
New Internet Model
Player Pre-Commitment and Authentication
Government Taxation
Casino Authentication & Regulatory Supervision
New Internet Model
Player Benefits: One registration process for the player One set of pre-commitment limits across all operators Consumer protection through regulated operators
Government Benefits: No risks of under-age gambling Reduces risks of increased problem gambling Place-of-residence player identification Allows for better regulation & taxation of the industry
RESPONSIBLE GAMING NETWORKS
top related