6 habits of highly effective teams
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6 HABITS OF HIGHLY EFFECTIVE TEAMS
By: Morgan Allen, Morgan Minto, Read Capron, Ana–Marie Azor, Zach Nunn, & Alex Cosimeno
INTRODUCTIONOur formative experiences with teamsSpeaking of teeing upPeople stylesTeams that are sponsored and competeTeams aggregate expertise Teamwork is fun
RESONATING WITH A TEAM EXPERIENCE
Experiences with groups
6 Habits of Highly Effective Bosses
Relationship skills and teams
TEAMS VS. EFFECTIVE TEAMSWhat is a team?
“Any group of interacting individuals sharing a common goal and the responsibility for achieving it”
Effective Teams Consist of:Highly complementary skillsHighly common objectivesHighly common performance goalsHighly accountable members
CHARACTERISTICS OF EFFECTIVE TEAMS
SizeOverpopulation can waste time and resourcesUnder population can cause delays in deadlines and resource shortages
Complementary SkillsRight mix of people“2+2=8”
Common PurposeTeam unity
CHARACTERISTICS OF EFFECTIVE TEAMS CONT.
Performance GoalsSet milestones
ApproachBest opportunity for successCombine planning with relationship-focused efforts
Mutual Accountability
HOW TO MEASURE TEAM EFFECTIVENESS
Performance EffectivenessPresent quantity and quality concept
Behavioral OutcomesExternal rate of satisfaction
Member AttitudesMembers sense of outcome
PERFORMING STAGE“Who does what, when, and where?”
Characteristics of Performing Stage Instruction is no longer neededShared visionDisagreements are resolved positively
6 HABITS OF HIGHLY EFFECTIVE TEAMS
FoundationStrengthen Emotional Capacity & Improve Team Relationships Expand Team Self-AwarenessPractice Empathy and Respectfulness
Apply Caring Skills to ProcessesEstablish and Regulate Team NormsThink Laterally
Build Team TrustEntrust Team Members with Appropriate Roles
HABIT #1:STRENGTHEN EMOTIONAL CAPACITY TO
IMPROVE TEAM RELATIONSHIPS
Understand how to balance interconnected relationshipsMembers’ relationships with each otherMembers’ relationship to the team itselfThe team’s relationship to external clients and
stakeholders
CHEEARS!Establish a process to meet relationship needs of clients.
CHEEARSCompetenceHonestyEmpathyEasy To Work WithAccessibilityResponsivenessSharing Information
HABIT #2:EXPANDING TEAM SELF-
AWARENESSTeam self-awareness can also be described as the team’s identity shared by all team members and people who associate with the team.
WAYS TO FIND TEAM IDENTITYShared MissionNorms That Stem From Shared ValuesTeam Competencies and StrengthsPerceptions of People Who Interact with the Team
GET A TEAM NAME!Helps people connect to the team’s entityProvides something for the team to form its identity aroundShould be congruent with the team’s mission, purpose, and
function or client
DEVELOP A MISSION STATEMENTHelps the team clarify its purpose and common objectivesShould be clear, concise, and understandableShould be outcome oriented
Our mission statement: “ We exist to increase funding for Habitat For Humanity by conducting and promoting two successful fundraisers.”
MISSION STATEMENT CONT.Why is the team necessary?What objectives does the team have?Who benefits from the effectiveness of the team?What performance standards does the team have?What actions show the team’s purpose?
CLARIFY TEAM VALUESValues contribute to the team’s norming process.Values identify the team’s underlying core beliefs.Our team believes…?
HABIT #3:PRACTICING EMPATHY & RESPECTFULNESS
Empathy is “prioritizing understanding over imposing one’s own views on others.”
TO HAVE EMPATHY:Seek first to understandBe “other-oriented”Feel “with” the other personListen activelyPractice empathetic interpersonal methods
EMPATHETIC PERSONAL METHODSSlow downNote physical reactionsFocus on emotional reality
Empathy drives team relationships and leads to better team communication!
RESPECTFULNESSShare information evenly across the team.Notify team members in advance about role changes.Evenly distribute difficult tasks among team members.Be honest and fair.
HABIT #4:ESTABLISHING & REGULATING TEAM
NORMS
Conformity Emotionally Intelligent, Creative,
Individualism
Isolation Rebellion
High
Low High
SOCIALIZATION
Individualization
REVISITING NORMSQuestions to discussTeam 1: Orientation SequenceTeam 2: Orientation Sequence
NORMS CONT.NormsBehaviorsShared Expectations
HABIT #5:THINKING LATERALLY
Emotional self-awarenessSelf management competenciesReading situations wellManaging relationships
THE SIX THINKING HATSWhite Hat: FactsRed Hat: FeelingsBlack Hat: CautionsYellow Hat: BenefitsGreen Hat: CreativityBlue Hat: Process
HABIT #6:ENTRUSTING TEAM MEMBERS WITH
APPROPRIATE ROLESCapstone attribute of highly effective teamsDesignate specific roles for each team memberMatch roles with each members respective competencies Role designations, competence, & trust are highly interconnected
DEVELOPING TRUSTCan NOT be dictated Grows as teams members worth together more efficientlyWhen those closest betray our trust, we’re less likely to trust
others in similar situations 3 variables of Trust:
Evaluations of ability IntegrityBenevolence
LEVELS OF TRUST DEVELOPMENTCalculus vs. Identity based trust
Calculus based is behaviorally oriented, risk and reward-based approach
Identity based is the highest level and enhanced by strong emotional bonds
FLEXING TO TEAM ROLES & MEMBERS’ PEOPLE STYLE
Certain team roles just fit a team member better than anotherWhen the fit is right, team competence and mutual trust is
heightenedPeople styles:
AmiablesDriversExpressivesAnalyticals
BIRTHDAY LINE UP ACTIVITYLine up according to birthday (not year, but the day of the year
you were born, e.g. February 11). NO VERBAL COMMUNICATION!Starting Point
January 1Ending Point
December 31
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