5 tips to manage social media reputations

Help! Someone’s Talking Smack About My Brand

5 tips to manage your social media reputation

What You’ll Learn

Why is Brand Monitoring Important?How Do I Listen?What Do I Do When There Is Negative Sentiment?How Do I Undo The Damage?

Presented by:Heather Lytlehvmsolutions.com@hlytle

Listening Tools

Sign Up For AlertsMonitor Social Networks

Google Alerts

Social Mention

Making A Plan

Don’t Get DefensiveBe ObjectiveMake Contact, Make It Right

Will It Ever Go Away?

Content Is KingBe PublicBe Quick

Will It Ever Go Away?

Parting Questions

Who Is Listening?Who Can React?

Thank you for joining today!

If you have questions, or would like more information about social media reputation management

please contact:

Heather Lytle@hlytle

405.229.1692heather@hvmsolutions.com

http://www.hvmsolutions.com

Business