5. open innov ict-platf
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ICT-based Creativity and Innovation
--oo--oo-- 5. Knowledge Innovation Factory
M.Missikoff Institute of Sciences and Technologies of Cognition
ISTC-CNR, Rome (michele.missikoff@cnr.it)
Institute of Cognitive Sciences and Technologies
ToC
• Digital Methodologies and Tools for Innovation
• Enabling and Supporting Platforms
• The BIVEE Framework
• Doc-centred approach (Doc as a Knowledge unit)
• Macro-architecture: Knowledge Innovation Factory
• Doc Innovation Dependency Map
• Semantic-based collaboration – Enterprise Innovation Ontology Federation
Digital Methodologies and Tools
• The narrow path between rigid prescriptions and an unguided territories
• Soft Methodologies – Guidelines and Best practices – Innovation Patterns – Shared Innovation Space engagement
• A collection of advanced, flexible, enabling tools – Collaborative Content Management – Advanced Semantic KM – Collaborative workspace management – Data Analytics, BI, DSS, Simulation, Creative Problem
Solving, ...
Innovation Enabling Tools
A first list of relevant classes of tools • Enterprise Architecture modelling & management • Doc template & report management • Monitoring and assessment • Simulation and What-If tools • Knowledge representation and management • Knowledge search and retrieval (knowbots) • Text mining, Knowledge mining • Big Data Analytics • Knowledge and data visualization • Collaborative work and social computing • Reasoning engines, Decision Support Systems • Recommendation Systems, Collaborative Problem Solving
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... Testing a baseline Environment
Google, a ‘ready made’ environment for experimenting Collaborative Innovation
• Gdrive • GDoc • GForm • GSheet • Google+ • Hangouts And ... • Trello, for collaborative management
Innovation Support Platforms
Besides the listed advanced platforms that can be used for Innovation Support & Management, there are focused platforms:
Idea Management • Ideascale • Skild Innovation competency management • InnoCentive • OpeniSME Full lifecycle management • BIVEE
Ideascale
• Cloud-based Open Innovation Platform, employing the principles and practices of crowdsourcing
• Network for the development and growth of ideas
• Supported the Open Government Initiative of Obama
• Large installation base: – Non-profit and government organizations, colleges
and universities, small and large enterprises
www.idealscale.com
Skild
• Philosophy: competition-based business idea selection
• Online engagement platform
• Collect fresh new perspectives from your employees or the general public
• Attract people who share your beliefs
• platform and software for running competitions among different teams proposing different innovative ideas
• Organising auditors
• Tap into the wisdom of the crowd
http://www.skild.com/
InnoCentive
• Web-based community matching for scientists
• Research and development challenges managed within an Open Innovation Platform
• Post your ideas, get feedbacks (Seeker)
• Global network of 375,000+ diverse and creative thinkers and problem solvers (Solvers)
• Qualified users: Procter & Gable, La Roche, NASA, Nature, The Economist
www.innocentive.com
OpeniSME
• Largest (potentially) platform for competency searching and partnering (the whole Web)
• Targeted to SMEs
• Searches on publications, tech reports, projects, etc.
• Manages a dynamic directory of people, teams, organizations, and their expertise
• Retrieves addresses, contacts, etc.
• EU ongoing project: www.openisme.eu
BIVEE
Business Innovation in Virtual Enterprise Ecosystem
BIVEE Philosophy • Covering the whole Enterprise Innovation Lifecycle • Highly dynamic teams, evolving in the composition and
competencies, as innovation activities progress • Knowledge Innovation Factory, as an organization
paradigm • No defined workflows, but knowledge items to be
completed • No Knowledge Management skill required (scarcely
available in SMEs): Document-based approach • Guidelines represented essentially by:
– Templates of Documents to be created – Dependency constraints (ex. DocB requires DocA to be
completed) – Articulation of work based on 4 macro-phases: BIVEE Waves
Precondition
• Towards a full digital enterprise, all relevant information is digital (see UDE: Unified Digital Enterprise, see FInES Research Roadmap)
• Everything is documented, by people for people • What is not documented does not exist ... !!! • The enterprise knowledge is captured by a wealth
of document collections (preparatory of KB) • Documents need to be semantically enriched • Semantic annotation, tagging:
– document categories – Knowledge categories (ontologies)
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Innovation Patterns
• Derivation of Design Pattern research
• Reusable solutions to a commonly reoccurring problem
• Aimed at accelerating both the creation and adoption of innovations
• Push forward Collections of Innovation Patterns, to be suggested to innovators, in different contexts / situations
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Driving Ideas of BIVEE
• A Framework for the support of the whole Enterprise Innovation Lifecycle (EILC)
• Challenge: protect the freedom of invention while providing guidance and support to innovators
• Innovation seen as a collaborative knowledge building adventure
• Key actors are networked SMEs, operating in an Open Innovation Ecosystem
• Highly flexible and adaptable framework, to be used in different production sectors
Knowledge Innovation Factory
• Innovators get out of the ‘ivory tower’ of R&D Dept, and swarm in the whole enterprise, ecosystem
• Innovation permeates the whole enterprise, becoming a common practice / min state
• Alike the Quality Rooms invented by Toyota, we need to have the Innovation Rooms, where to meet periodically to invent, propose, challenge, ...
• Innovation rooms, everywhere in the enterprise, open to all
• A cultural shift, endorsed by management (and rewarding system)
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Knowlege Innovation Factory
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Production Map Raw
Materials,
Spare Parts
Final
Product
Innovation Map
Raw /
Enabling
Knowledge
New
Operative
Knowldge Business Innovation Space
(intangible
dimension )
(concrete
dimension)
Onto KR Biz Data
Internal Innovation triggers
External Innovation triggers
Value Production Space
KIF Operations
• KIF operates according to BIVEE Innovation Waves
• There are no processes, but Innovation Knowledge items – To be achieved: IKO (Innovation Knowledge Objective)
– Already created: IKA (Innovation Knowledge Artefact)
– Dynamic evolution: IKO evolves into IKA that can be later revised; IKO can be created / deleted in conditions require
• IKO / IKA are connected according to a dependency network
• The final outcome: InnoBoK, is the union of all the achieved IKA
Open Innovation K-Map
IKA: Released Docs IKO: Planned Docs
Document Dependency Map {...}
{...} External players’ Docs
{...}
{...}
POND
Inno BoK
Project progress frontier
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today
KIF Architecture
• Knowledge Innovation Factory UI, including Shared Semantic Whiteboeard
• Collaborative Innovation Monitoring and Management (with dedicated I-KPI)
• Innovation Knowledge Repository (IKR), including Open Innovation Observatory
• Open Collaborative Space for Creativity and Innovation
• Enabling Services Platform, to interoperate the different tools, subsystems, data sources
Shared Semantic Whiteboard
The
KIF A
rchite
cture
VIF User Interface
IKR I-Knowledge Repositories
MoMa Monitor& Management
OCS Open Collab Space
Enabling Technology Platform
…
SSWB OIO
Monitoring Dashboard
A Document-centric Approach
• A set of predefined (Document Ontology: DocOnto): – Knowledge Items (IKAs), Knowledge Sets
– Templates, to organise IKAs
Represented in a set of
• Structured Docs
• Set of Docs dependencies
• Transformations: state-based semantic descriptors (e.g., missing parts, achievement degree, ..)
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Enterprise Doc Categories
• Business Doc: describe the business transaction documents (invoice, Req for Quotation, Order, ...)
• Actors & Roles Doc: describe the competencies, skills, and capabilities, useful in value production (Yellow Pg)
• Domain Doc: capture the industry sector (Catalogues, BoM, ...)
• Process Doc: describe the production process (plan, build, manange, ...)
• Performance Doc: describe the indicators and the measuring methods, to keep performance under control (measurmenet methods, KPIs, ...)
• Report Doc: all the base studies and reports useful for innovation (technical reports, Feasibility studies, market analysis, ...) 24
Semantic Doc Management
• Semantic Descriptors of Docs are the missing ring between humans and computers
• InnoDocs give account of entities, phenomena and manifestations that make sense for humans (tech experts, business people, customers and suppliers, etc.)
• We need to make such knowledge fully available to computers ...
Let’s go semantics with Ontologies 25
What is what and Who is who
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The InnOnto Federation Each ontology is used to define the structures of
corresponding docs, supporting the generation of the related doc instances
• DocOnto – Document Ontology
• BusOnto – Business Ontology
• DomOnto – Domain Ontologies
• ProcOnto – Process Ontology
• PerfOnto – Performance Ontology
• AROnto – Actors & Roles Ontology
Besides the DocOnto, that defines the structure of the document, other ontologies contribute to ‘semanticise’ the content, with different points of view.
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Multi-Ontology Doc Annotation
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OrderNum5796
GREBECO – Calle Sol, 23 18003 –Granada (Spain)Ph. 958203734 Fax. 558282885Email: info@grebeco.com
Date: 11-08-05
Seller Info
PERMASA GroupPedro Texeira, 8 28020 – MadridPh. 913301003 Fax. 913301005Email: info@permasa.esTax number: G12345678Contact: John Smith
ProductCode
Quantity ProdUnitCost(€)
ON229 Wardrobe 49*99 2 78.00
OP328Sheft unit panel60*175
1 59.00
OP481 Rear panel 2 20.00
OP873 Bunk bed ladder 1 21.00
OP874Upper bed for ayouth bedroom
1 65.00
Total(€) 341.00
Buyer Info
DescriptionAROnto
PerfOnto DomOnto
Purchase Order
BusOnto
InnoBoK Construction
I n f o in t e r n e s
F o n c t i o n s
N i v e a u x
P r é v is io n s d e v e n t e s
B e s o in s c lie n t s
D é f in ir e t r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t sB u d g e t
D é f in i e t r é v is e r la p o lit iq u e
d 'e m b a u c h e e t d 'é q u ip e m e n t
P r é v is io n s d e c o m m a n d e s
R e v u e d e d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r d e P r o d u c t io n
R é s iv e r le p la n n in g d e s r e s s o u r c e s
S t o c k s p r o d u it s f in is
C a r n e t d e c o m m a n d e
P la n d 'a c t io n s q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t sP la n d e c h a r g e
A ju s t e r le s r e s s o u r c e s
S t o c k s d e p iè c e s
C o m m a n d e s f e r m e s
P la n n in g o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s p a r a m è t r e s à c o u r t t e r m e
O r d o n n a n c e m e n tR é s e r v e r d e la
c a p a c it é
C o m m a n d e s e n r e g is t r é e s
L a n c e r le s a c t io n s q u a lit é
E n r e g is t r e r le s E / S d e p iè c e s
L a n c e m e n tA f f e c t e r le s r e s s o u r c e s
H = 1 A n n é e ( s )
2 0
P = 6 M o is
H = 6 M o is
3 0
P = 1 M o is
H = 1 M o is
4 0
P = 1 S e m a in e ( s )
T e m p s R é e l
5 0
H = 3 A n n é e ( s )
1 0
P = 1 A n n é e ( s )
I n f o e x t e r n e sG é r e r la Q u a lit é
G Q
G é r e r le s P r o d u it s
G P
P la n if ie r
P L
G é r e r le s R e s s o u r c e s
G R
Y D -
M H G1 7 / 0 9 / 2 0 0 01 G r ille G lo b a leS G Q 3 -
6 V 2
A n a l y s t eD a t e d e C r é a t i o nV e r s i o nP h a s eN o m G r i l l eE t u d eI M A G I M
P r é v is io n s d e v e n t e s
B e s o in s c lie n t s
D é f in ir e t r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t sB u d g e t
D é f in i e t r é v is e r la p o lit iq u e
d 'e m b a u c h e e t d 'é q u ip e m e n t
P r é v is io n s d e c o m m a n d e s
R e v u e d e d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r d e P r o d u c t io n
R é s iv e r le p la n n in g d e s r e s s o u r c e s
S t o c k s p r o d u it s f in is
C a r n e t d e c o m m a n d e
P la n d 'a c t io n s q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t sP la n d e c h a r g e
A ju s t e r le s r e s s o u r c e s
S t o c k s d e p iè c e s
C o m m a n d e s f e r m e s
P la n n in g o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s p a r a m è t r e s à c o u r t t e r m e
O r d o n n a n c e m e n tR é s e r v e r d e la
c a p a c it é
C o m m a n d e s e n r e g is t r é e s
L a n c e r le s a c t io n s q u a lit é
E n r e g is t r e r le s E / S d e p iè c e s
L a n c e m e n tA f f e c t e r le s r e s s o u r c e s
I n f o in t e r n e s
F o n c t i o n s
N i v e a u x
P r é v is io n s d e v e n t e s
B e s o in s c lie n t s
D é f in ir e t r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t sB u d g e t
D é f in i e t r é v is e r la p o lit iq u e
d 'e m b a u c h e e t d 'é q u ip e m e n t
P r é v is io n s d e c o m m a n d e s
R e v u e d e d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r d e P r o d u c t io n
R é s iv e r le p la n n in g d e s r e s s o u r c e s
S t o c k s p r o d u it s f in is
C a r n e t d e c o m m a n d e
P la n d 'a c t io n s q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t sP la n d e c h a r g e
A ju s t e r le s r e s s o u r c e s
S t o c k s d e p iè c e s
C o m m a n d e s f e r m e s
P la n n in g o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s p a r a m è t r e s à c o u r t t e r m e
O r d o n n a n c e m e n tR é s e r v e r d e la
c a p a c it é
C o m m a n d e s e n r e g is t r é e s
L a n c e r le s a c t io n s q u a lit é
E n r e g is t r e r le s E / S d e p iè c e s
L a n c e m e n tA f f e c t e r le s r e s s o u r c e s
H = 1 A n n é e ( s )
2 0
P = 6 M o is
H = 6 M o is
3 0
P = 1 M o is
H = 1 M o is
4 0
P = 1 S e m a in e ( s )
T e m p s R é e l
5 0
H = 3 A n n é e ( s )
1 0
P = 1 A n n é e ( s )
I n f o e x t e r n e sG é r e r la Q u a lit é
G Q
G é r e r le s P r o d u it s
G P
P la n if ie r
P L
G é r e r le s R e s s o u r c e s
G R
Y D -
M H G1 7 / 0 9 / 2 0 0 01 G r ille G lo b a leS G Q 3 -
6 V 2
A n a l y s t eD a t e d e C r é a t i o nV e r s i o nP h a s eN o m G r i l l eE t u d eI M A G I M
P r é v is io n s d e v e n t e s
B e s o in s c lie n t s
D é f in ir e t r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t sB u d g e t
D é f in i e t r é v is e r la p o lit iq u e
d 'e m b a u c h e e t d 'é q u ip e m e n t
P r é v is io n s d e c o m m a n d e s
R e v u e d e d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r d e P r o d u c t io n
R é s iv e r le p la n n in g d e s r e s s o u r c e s
S t o c k s p r o d u it s f in is
C a r n e t d e c o m m a n d e
P la n d 'a c t io n s q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t sP la n d e c h a r g e
A ju s t e r le s r e s s o u r c e s
S t o c k s d e p iè c e s
C o m m a n d e s f e r m e s
P la n n in g o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s p a r a m è t r e s à c o u r t t e r m e
O r d o n n a n c e m e n tR é s e r v e r d e la
c a p a c it é
C o m m a n d e s e n r e g is t r é e s
L a n c e r le s a c t io n s q u a lit é
E n r e g is t r e r le s E / S d e p iè c e s
L a n c e m e n tA f f e c t e r le s r e s s o u r c e s
• A Complex Object, that is progressively built during the Innovation Project
Creativity Feasibility Prototyping Engineering
KIF in Action
30
Whiteboard
Diary
Doc Network
W1 W2 W3 W4
DocOnto DomOnto BusOnto
PerfOnto
!
Idea
AROnto ProcOnto
Final InnoBoK
Video: www.youtube.com/watch?v=yogYkf-wRKQ
Innovation Teams
Next: 6/6.OpenInnov-Conclsion
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