4 september 2015 1 bg thurgood commander & ceo a winning partnership team!
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April 21, 2023 1
BG Thurgood Commander & CEO
A Winning Partnership Team!
Overview
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The Pessimist see difficulties in every opportunity.
The Optimist sees opportunity in every difficulty.
Churchill
The Pessimist see difficulties in every opportunity.
The Optimist sees opportunity in every difficulty.
Churchill
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Yesterday
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70% Troops on Base No Wal-Mart 100 Retail Shopping Choices Families an afterthought Fulfillment….”Fish in the Boat”
70% Troops off Base 6 Wal-Mart Stores 1000 Retail Shopping Choices Families at the forefront Marketing…..”Find the Fish”
Today
It’s Not Your Father’s PX Anymore! It’s Not Your Father’s PX Anymore!
1970’s vs 2000’s
It’s Your Exchange!
Fort Hood
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Trends in Retail Trends in RetailChanging marketplace
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Lifestyle Centers
Enhance Quality of Life
Offers Great Collaboration with MWR, DeCA and the Installation
Develop Sense of Place
Support Military Families with increase Dividends
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Our scale can be advantageousOur scale can be advantageous
Thinking about our business models will create new and Thinking about our business models will create new and different opportunitiesdifferent opportunities
SuppliersSuppliers
Customer Visibility Re-Rationalization Full enterprise Integration Dynamic Optimization Automation Supplier Integration New Metrics Functional Optimization
Manual processes Traditional Performance Metrics Continuous Improvement Leverage some synergies
Do Better within Box Buy as “one off” Optimize team function Focus on basics
Do – Better Within Box Improve Regional Box Dynamic EnterpriseIntegration – Remove Box
Functional Local Team Cross -Functional Regional Team Enterprise-wide Collaboration
Collaborative Efforts Will Fundamentally Change the Performance Curve…..Together
The Early Years
The Future Years
The Interim Years
Traditional Ideas35%
Transformational Ideas65%
Our own thinking and functional walls stop us
Source: SC Management Review, Dec 2004
Functional/Processes
Intra-Enterprise
Inter-Enterprise
External Total BusinessSystem
IEnterpriseIntegration
IICorporateExcellence
IIIPartner
Collaboration
IVValue Chain
Collaboration
VFull NetworkConnectivity
New business models needed…a new paradigm
Functional/Processes
Inter-Enterprise
External Total BusinessSystem
Enterprise wide collaboration drives us towards higher levels of value add activities
I
EnterpriseIntegration
IICorporateExcellence
IIIPartner
Collaboration
IVValue Chain
Collaboration
VFull NetworkConnectivity
Source: SC Management Review, Dec 2004
This is a BIG IDEA!!!
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At The End of The Day
LEADERS MAKE A DIFFERENCE
Supply Chain Objective: Partner across the supply chain to
lower costs by increasing volume or gaining process efficiencies.
Current or Potential Partners: NEXCOM, MCX, Army MWR, Air Force Services, DECA.
Gift Cards Objective: Improve Customer Service by
cross accepting gift cards. Current or Potential Partners: NEXCOM,
MCX and DECA. Completed w/ NEXCOM & MCX in Nov 07
Enterprise Architecture Objective: Conduct baseline analysis of the
operation, technical and systems architectures, to develop a road map for future operations.
Current or Potential Partners: NEXCOM and MCX.
Indirect Procurement Objective: Leverage combined spend on
commodity items to lower costs. Current or Potential Partners: NEXCOM,
MCX, Army MWR, Air Force Services.
Cooperative EffortsCooperative Efforts
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Going Green Initiatives
Energy Savings Products
Reusable Bags
Waste Stream Review
Food Energy Management Systems
New Vending Machines
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Collaborative Efforts
“Bringing the Benefit To You” initiative 43 off-site Joint Reserve and National
Guard events projected in 2008
AAFES Commodity and Region support
Bi-Annual DeCA Truck Load Events
Everyday in small ways at the local level….THANKS!
A Winning Partnership Team!
At the End of The Day…..
Leaders Make A Difference
We all make choices….We all leave a legacy
GREATNESSGREATNESS
MEDIOCRITYMEDIOCRITY
We Are Here!!!
Two roads diverged in a wood. And I, I took the one less traveled by. And that has made all the difference.Frost
Where We Are
Going!!
The small rudder that turns the big rudder that turns the ship
Trim Tab Leadership…..You Make the Difference
On the wall of the basement of the United States Capital in On the wall of the basement of the United States Capital in Washington, a base-relief depicts a Greek warrior engaged in moral Washington, a base-relief depicts a Greek warrior engaged in moral combat with a snake. The artist captures the moment when the combat with a snake. The artist captures the moment when the man raises his sword to strike the deathblow. Across the tableau is man raises his sword to strike the deathblow. Across the tableau is one word: Courageone word: Courage
Artistically, physical courage is easy to depict. Moral courage is Artistically, physical courage is easy to depict. Moral courage is another matter. Moral courage requires a taking a cold, hard look another matter. Moral courage requires a taking a cold, hard look at the world and then acting, accepting the consequences, and at the world and then acting, accepting the consequences, and knowing that the greatest good will ultimately be served. Moral knowing that the greatest good will ultimately be served. Moral courage demands sacrifice, the subordination self-interest to the courage demands sacrifice, the subordination self-interest to the interests of others. To be morally or intellectually courageous requiresinterests of others. To be morally or intellectually courageous requires a basic sense of honesty and integrity coupled with the will to act a basic sense of honesty and integrity coupled with the will to act decisively on those principles. Moral character is of great matter in decisively on those principles. Moral character is of great matter in a leader and will inevitably affect the substance of his performance. a leader and will inevitably affect the substance of his performance.
Courage, character, and performance cannot be separated.Courage, character, and performance cannot be separated.
CHARACTER + RESULTS = EFFECTIVE LEADERSHIPCHARACTER + RESULTS = EFFECTIVE LEADERSHIP
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Delighting Our Customers…
…Improving Their Benefits
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