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TRANSCRIPT
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Using Patient Involvement to improve Patient Experience
2.1.2 How will we increase capacity and capability for quality improvement?
Table 2.1.2a
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Valid General Medical Practice code
80
85
90
95
100
105
A&E Outpatient Admitted
Per
cent
National
SaTH sath
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Valid NHS number
88
90
92
94
96
98
100
102
A&E Outpatient Admitted
Per
cent
National
SaTH sath
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Version 9 - Overall (Published) Breakdown by AttainmentLevel
Level 0Level 1Level 2Level 3Not Relevant
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P
F
N
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CQUIN: Adult inpatient falls reported on datix
0
20
40
60
80
100
120
140
160
180
April May June July Aug Sept Oct Nov Dec Jan Feb Mar
Month
Nu
mb
er o
f fa
lls
rep
ort
ed
2010/ 2011 adult inpatient falls
2011/ 2012 adult inpatient falls
2011 - 2012 in patient data 2010 - 2011 Inpatient data
Adult Inpatient falls resulting in harm
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
VTE Performance 2011/12
2011/12 Monthly Target
2011/12 Monthly Progress
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80.0 %
85.0 %
90.0 %
95.0 %
100.0 %
Ap
r-11
May
-11
Jun
-11
Jul-
11
Au
g-1
1
Sep
-11
Oct
-11
No
v-11
Dec
-11
Jan
-12
Feb
-12
Mar
-12
Performance Threshold
Total Time in the Department
4 hr A&E Wait
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Ratio of complaints to activity
Sath Cleanliness Scores for 2011-2012
0
20
40
60
80
100
Apr-11
May-11
Jun-11
Jul-11
Aug-11
Sep-11
Oct-11
Nov-11
Dec-11
Jan-12
Feb-12
Mar-12
%
SathScore
Green(=>92%)
Amber(<92% and>88%)
05
101520253035
Serious Incidents by Category >2 Occurrences
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50556065707580859095
100
Total SaTH Performance
Total National Average Performance
0%
20%
40%
60%
80%
100%
Apr May Jun Jul AugSep Oct Nov Dec Jan Feb Mar
Appraisal Completion % 11/12
2011-122010-11
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0500
100015002000250030003500400045005000
AprMayJun Jul AugSepOct Nov Dec Jan FebMar
Staff in Post WTE 2011-122010-11
0%
1%
2%
3%
4%
5%
6%
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
Sickness % 11/12
2011-122010-11
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CQC Outpatient Survey 2011 Published February 2012
Score Comparison with other Trusts in
England
500 patients who attended an outpatient appoint-ment in April and May 2011
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Looking Ahead
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