2013 ncpmi annual conference lee congdon chief information officer @lcongdon

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2013 NCPMI Annual Conference

Lee Congdon

Leading the Red Hat Way

Chief Information Officer

@lcongdon

2013 NCPMI Annual Conference Twitter: @lcongdon

Every Leadership Situation is Different

• You must analyze your situation• There are no guaranteed formulas• Situations are not static• Challenge creates opportunity

2013 NCPMI Annual Conference Twitter: @lcongdon

Everything Everywhere is Changing

• Moving from industrial to information society• Old tools are becoming less relevant• Consumer solutions are driving technology• Always connected is the norm• Social tools are dominating

2013 NCPMI Annual Conference Twitter: @lcongdon

There are No Guaranteed Formulas

• Collaboration and contention• Appetite for and acceptance of change• Pace of change in external climate• Resource constraints• Tactical versus strategic

2013 NCPMI Annual Conference Twitter: @lcongdon

Culture Comes First

• The Open Source Way is our leadership style at Red Hat

• If you have the culture you need, cherish and nurture it

• If you don’t have it, you and your organization must build it

2013 NCPMI Annual Conference Twitter: @lcongdon

Your Team is Important

• Right people• Solid leadership• Relevant objectives• Right motivation• Growth opportunities

2013 NCPMI Annual Conference Twitter: @lcongdon

You Must Execute

• Project and program management enables strong leadership

• Without basic capability, leading change becomes even more difficult

• Industry best practices can help

2013 NCPMI Annual Conference Twitter: @lcongdon

Adopt and Adapt Best Practices

• Great starting point for what you need• Obviously, must be tailored• Help and documentation available• Not the ultimate goal

2013 NCPMI Annual Conference Twitter: @lcongdon

Experiment!

• Just because it works today…• Sometimes it takes multiple approaches• Fail fast is worth considering• Foster an expectation of innovation

2013 NCPMI Annual Conference Twitter: @lcongdon

The Future is Coming

• Even more mobile• Even more social• Ubiquitous, utility computing (= “cloud”)• Global audience

2013 NCPMI Annual Conference Twitter: @lcongdon

Communicate, Communicate, Communicate

• Traditional means will continue• Business social is the new frontier• Internal and external communications are

both essential• Personal and work personas are becoming

less independent

2013 NCPMI Annual Conference Twitter: @lcongdon

Reflection

• Passion for the mission• Global is the new normal• Rapid growth is a great problem to have• Resources play a vital role• People remain the essential ingredient

2013 NCPMI Annual Conference Twitter: @lcongdon

Connection

People thrive when they are part of a community connected by

their ideas and passions

2013 NCPMI Annual Conference Twitter: @lcongdon

Transparency

People grow and learn by sharing, not withholding

information

2013 NCPMI Annual Conference Twitter: @lcongdon

Meritocracy

The best ideas win

Respect is earned by making visible contributions, rather than

just by title or rank

2013 NCPMI Annual Conference Twitter: @lcongdon

Collaboration

People are given the opportunity to offer ideas and feedback to

both peers and leaders

2013 NCPMI Annual Conference Twitter: @lcongdon

Trust

These traits lay the foundation for leading the Red Hat way, but

people must also trust that a leader has their best interests at heart

2013 NCPMI Annual Conference Twitter: @lcongdon

1. Vision

• Put a vision in place early• Repeat it and communicate it• Change it carefully

2013 NCPMI Annual Conference Twitter: @lcongdon

2. Fortitude

• You won’t be appreciated• Adapt and prioritize• Generate value• You won’t be (fully) appreciated

2013 NCPMI Annual Conference Twitter: @lcongdon

3. Flexibility

• Have a plan, but don’t be locked in• Since things change, you must change• Listen to your people and your customers• Listen to your boss, your CEO, your Board• Monitor the environment

2013 NCPMI Annual Conference Twitter: @lcongdon

4. Alliances

• Friends and frenemies• Know the sources of power in your

enterprise• Long term collaboration• Tactical collaboration

2013 NCPMI Annual Conference Twitter: @lcongdon

Management and Leadership

Management is doing things right; leadership is doing the right things

Peter F. Drucker

2013 NCPMI Annual Conference

Lee Congdon

Leading the Red Hat Way

Chief Information Officer

@lcongdon

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