2013 campus climate survey gallaudet university
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2013 Campus Climate SurveyGallaudet University
Pat HulseboschOffice of Academic Quality
Angela MacCaskillChief Diversity Officer
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SURVEY OVERVIEW The Gallaudet University Campus Climate Survey was developed in 2007 in
order to better understand, respond to, and monitor concerns of Gallaudet University employees regarding climate and campus strategies designed to improve climate.
The following survey analyzes six thematic areas: Respect and Trust Communication and Information Sharing Management Style Bilingualism Academic Culture Freedom of Expression
There were 345 administrators, faculty, staff, and professional staff who participated in the 2013 Campus Climate Survey.
This year there was a 42% response rate; the highest in five years. Faculty and professional staff have the highest response rate.
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OVERALL KEY FINDINGS Best aspects about Gallaudet: Gallaudet employees highly rated the
accessibility of events through ASL and English, supervisor receptiveness to input, the variety of communication means, and ongoing diversity programs.
Respondents further emphasized that they appreciate the campus community/collegiality, bilingualism on campus, emphasis on multiculturalism and diversity, and the academic environment.
Improvements for Gallaudet: Gallaudet employees were dissatisfied with the apparent favoritism in hiring practices on campus, lack of employee incentives and support (e.g., monetary raises and benefits), and the transparency of decision making and administrative policies.
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KEY FINDINGS – CLIMATE SURVEY SUBSCALES Respect and Trust: The highest rated statement regarding Respect
and Trust was the availability of ongoing diversity programs. The lowest rated statement was transparent/consistent communication.
Communication and Information Sharing: The highest rated statement regarding Communication and Information Sharing was the receptiveness of supervisors to input. The lowest rated statement was the upward flow of information.
Management Style: The highest rated statement regarding Management Style was the availability of clear ethical policies. The lowest rated statement was the idea that favoritism doesn’t occur.
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KEY FINDINGS – CLIMATE SURVEY SUBSCALES Bilingualism: The highest rated statement regarding Bilingualism was the
accessibility of events and meetings through both ASL and English. The lowest rated statement was the support of the budget for the bilingual mission.
Academic Culture: The highest rated statement regarding Academic Culture was that students receive appropriate accommodations. The lowest rated statement was that civil behavior is modeled and reinforced.
Freedom of Expression: The highest rated statement regarding Freedom of Expression was the receptiveness of supervisors to input. The lowest rated statement was that decision making is inclusive and transparent.
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KEY FINDINGS – CLIMATE SURVEY SUBSCALES• For FIVE of the SIX Climate Survey Subscale scores Hearing
employees’ ratings were statistically significantly higher than Deaf/Hard of Hearing employees ratings.
• For the Academic Culture Subscale, Deaf/Hard of Hearing employees’ ratings were statistically significantly higher than Hearing employees’ ratings.
• No other between group differences were statistically significant.
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Respect and Trust
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Transparent/consistent communication
Promotion and hiring equity
Freedom of diverse perspectives
University demos multiculturalism
Mutual respect among groups
Managers recognize individual effort
Mutual respect among peers
Ongoing diversity programs
0% 20% 40% 60% 80% 100%
26%
19%
39%
45%
46%
51%
54%
70%
18%
31%
37%
51%
52%
50%
62%
81%
Hearing Deaf/Hard of Hearing
RESPECT & TRUST SUBSCALE
* Patterned boxes indicate a statistically significant difference between groups.
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Communication and Information Sharing
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Information flows upwards
Coordinated problem solving
Administrators receptive to input
Proactive problem solving
Conflict resolution policies
Changes and budget reasons communicated
Directors/deans receptive to input
Managers accountable to their supervisors
Frequent communication from administration
Variety of communication means
Supervisor receptive to input
0% 20% 40% 60% 80% 100%
20%
26%
26%
30%
33%
44%
43%
55%
53%
72%
70%
18%
23%
38%
38%
35%
43%
52%
52%
59%
78%
84%
Hearing Deaf/Hard of Hearing
* Patterned boxes indicate a statistically significant difference between groups.
COMMUNICATION/INFORMATION SHARING SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE
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Management Style
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Favoritism doesn't occur
Inclusive and transparent decision making
Efficient organizational structure
Transparent budget policies
Institutional criteria defines success
Programs to support ethical behavior
University demonstrates ethical behavior
Managers responsive to subordinate input
Customer friendly service to students
Clear ethical policies
0% 20% 40% 60% 80% 100%
6%
14%
20%
25%
34%
32%
32%
41%
46%
47%
8%
11%
17%
17%
29%
33%
45%
48%
49%
63%
Hearing Deaf/Hard of Hearing
* Patterned boxes indicate a statistically significant difference between groups.
MANAGEMENT STYLE SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE
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Bilingualism
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Budget supports bilingual mission
English strengthening programs in place
Language use guidance provided
Explain bilingual mission internally
ASL and English comparable standards
ASL strengthening programs in place
Explain bilingual mission externally
Individuals understand bilingual mission
Events accessible through ASL and English
0% 20% 40% 60% 80% 100%
29%
29%
34%
40%
52%
46%
50%
48%
81%
26%
24%
44%
49%
41%
49%
58%
62%
83%
Hearing Deaf/Hard of Hearing
* Patterned boxes indicate a statistically significant difference between groups.
BILINGUALISM SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE
15
Academic Culture
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Civil behavior modeled and reinforced
Consistent academic standards
Grading and participation policies enforced
Students held to academic standards
Faculty set clear standards
Faculty model academic integrity
Students taught academic integrity
Students receive appropriate accommodations
0% 20% 40% 60% 80% 100%
38%
45%
53%
60%
59%
55%
62%
66%
33%
46%
42%
46%
52%
63%
71%
70%
Hearing Deaf/Hard of Hearing
* Patterned boxes indicate a statistically significant difference between groups.
ACADEMIC CULTURE SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE
17
Freedom of Expression
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Inclusive and transparent decision making
Information flows upward
Transparent/consistent communication
Freedom of diverse perspectives
Administrators receptive to input
Changes and budget reasons communicated
University demonstrates ethical behavior
University demos multiculturalism
Directors/deans receptive to input
Mutual respect among groups
Supervisor receptive to input
0% 20% 40% 60% 80% 100%
14%
20%
26%
39%
26%
44%
32%
45%
43%
46%
70%
11%
18%
18%
37%
38%
43%
45%
51%
52%
52%
84%
Hearing Deaf/Hard of Hearing
* Patterned boxes indicate a statistically significant difference between groups.
FREEDOM OF EXPRESSION SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE
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Overall Trends
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STATEMENTS WITH HIGHEST APPROVAL RATING
STATEMENT PERCENT STRONGLY AGREE OR AGREE
Events accessible through ASL and English 82%
Supervisor receptive to input 77%
Variety of communication means 75%
Ongoing diversity programs 74%
Students taught academic integrity 66%
Students receive appropriate accommodations 66%
Faculty model academic integrity 58%
Mutual respect among peers 57%
Clear ethical policies 55%
Individuals understand bilingual mission 55%
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STATEMENTS WITH LOWEST APPROVAL RATING
STATEMENT PERCENT STRONGLY AGREE OR AGREE
Favoritism doesn’t occur 7%
Inclusive and transparent decision making 12%
Efficient organizational structure 18%
Information flows upwards 18%
Transparent budget policies 20%
Transparent/consistent communication 21%
Coordinated problem solving 24%
Promotion and hiring equity 25%
Budget supports bilingual mission 26%
English strengthening programs in place 27%
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STATEMENTS WITH LOWEST APPROVAL RATING
STATEMENTPERCENT
STRONGLY AGREE OR AGREE
PERCENT STRONGLY AGREE
OR AGREE
PERCENT STRONGLY AGREE
OR AGREE
2011 2012 2013
Favoritism occurs 72% 64% 93%
Promotion and hiring equity 48% 48% 25%
Inclusive and transparent decision making 54% 48% 12%
Transparent budget policies 45% 40% 20%
Transparent/consistent communication 42% 48% 21%
For the past three years these items have been among the lowest rated items (in some years, they were the only low rated items).
“ONE THING I APPRECIATE ABOUT WORKING AT GALLAUDET IS…”
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“ONE RECOMMENDATION TO IMPROVE GALLAUDET IS…”
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