2 librarians, 5,000 students, 6 counties a small library using technology to make the impossible...

2 Librarians, 5,000 Students, 6 Counties

A small library using technology to make the impossible possible

Eric A. Deatherage, Library DirectorJennifer K. Johnson, Public Services Librarian

Lee LibraryCrowder College

MOBIUS 2013 Annual Conference

The PlanEric A. Deatherage

Building on strong foundations Information literacy instruction a focus Supports the college mission to “Build a civil,

serving literate, learning community of responsible citizens.”

A history of inter-departmental relationships Continuing a history of good work

The Plan

Goals Progression Style Instructional Model Tech enhancement for numerical and

geographic growth Enhance fully online student experience

The Plan

Goals Website enhancements Use Social Media Enhance on-the-ground distance student

experience Maintain relationships with MOBIUS partners

The Plan

Face-to-Face InstructionJennifer K. Johnson

Instruction History Started circa 2002

1 librarian Provided instruction to a few courses Added a second librarian in 2008 Continued to increase instruction

(2011-2012 = 127 classes, 1940 students) August 2012-April 2013

163 traditional sessions taught to 2056 participants by 2 librarians

14% increase from 2011-2012

Face-to-Face Instruction

2012-2013 1/3 program divisions covered by instructional

program Agriculture, Business, Communication, Nursing, and

Social Science and Teacher Education 17 subjects specific courses

Children’s Literature, Veterinary Technology, Speech, College Orientation, College Success, Business Ethics, Business Communications, Payroll Accounting, Social Work, ELI, English 101, English 102, Nursing, Agriculture, History, Sociology, and Bridge Program

Face-to-Face Instruction

Partnerships Networking Verbal communication channels Improved Interactions Recommendations By request

Face-to-Face Instruction

Synchronous InstructionEric A. Deatherage

Skype Successes

Free Connection worked

Problems Up front tech work (software and hardware) Problematic troubleshooting Lack of instructor buy in Administration bandwidth concerns

Synchronous Instruction

GoToMeeting No up front tech work

No administrative password lockout No need for a microphone

Simplicity of use Lockout the teleconference feature

Easier scheduling Multiple classrooms at the same time

Up to 24 computers

Synchronous Instruction

GoToWebinar Online Students

Scheduled several webinars for a week Good feedback Some user errors/computer setup issues

Student owned computers Mobile devices and phones access from public

locations Up to 100 students per session

Synchronous Instruction

Embedded LibrarianshipJennifer K. Johnson

Spring 2012 Web-based accounting course Little interaction from faculty/students

Embedded Librarianship

Fall 2012 3 English Adjunct Faculty members

Completely online courses 2 ENGL 101 with instructor L 3 ENGL 102, 2 with instructor B, 1 with instructor H 1 ENGL 109, 1 with instructor B

Outcomes Library assignments and required chat worked

well 126 students, with 58 posts in “ask-a-librarian”,

58 emails from students

Embedded Librarianship

Spring 2013 3 English Adjunct Faculty members

Completely online courses 4 ENGL 101 4 ENGL 102

Outcomes More involvement from the Embedded Librarian Library Assignments and require chat are crucial Use the Blackboard automated system Included GoToWebinar Instruction (complete

success) 176 students, 51 posts in “ask-a-librarian”, 22

emails from Students

Embedded Librarianship

Summer 2013 1 Adjunct Faculty member

Completely online courses 1 ENGL 101 2 ENGL 102 61 students total

Goals Improve embedment Improve correspondence with students Create new interactive methods Provide GoToWebinar Library Instruction

Possibly at the beginning and end of the semester, if faculty member requests

Embedded Librarianship

LibGuides OrganizationEric A. Deatherage

LibGuides Implemented in 2010 Structure

Designed with minimal redundancy Subject categories based on community needs

Broad, yet targeted general subject (when no faculty guide requested)

Targeted guides to faculty request

LibGuide Organization

LibGuides Uses

Supports the faculty Community Services

Joplin Tornado Recovery Holiday Fairs and Festivals Voting Information

Marketing Direct links to research databases Community services guide effect

LibGuide Organization

Use 2010-2011, 8755 hits (25 hits from the Holiday

Guide) 8730 non-holiday guide hits

2011-2012, 50744 (40974 hits from the Holiday Guide) 9770 non-holiday guide hits

2012-2013, 33386 (9948 from the Holiday Guide) 23438 non-holiday guide hits

LibGuide Organization

Video Tutorials & SoftwareJennifer K. Johnson

Jing Fulfilled the need at the time Current Needs

No advanced editing features that proprietary software provides

Recordings are one-shots and virtually impossible to edit post-recording

Limited in time length of videos recorded

Video Tutorials & Software

Camtasia Pros

Semi-advanced learning curve Fairly easy to learn for tech savvy Any length video Can upload to Screencast.com or Youtube.com or

save (MP4) Advanced editing functions

Edit video to the 1/10th second Modify screen view Add animations and graphics Zoom in/out

Video Tutorials & Software

Camtasia Cons

The editing process can be lengthy At Crowder, to create, edit, and upload a 5 minute

video takes 1-1.5 hours

Video Tutorials & Software

WebsiteEric A. Deatherage

2010-2011 Modifying site layout and text Began updating information Interactive library map Catalog search form Began HTML cleanup process

Website

2011-2012 Gained greater access for website updates Added Javascript pop-up boxes Added New Books and New Audiovisual links Plans to update

Crowder College overall page Library page

Website

2012-2013 Prepared interactive map update Continued HTML/continued HTML clean up Crowder College website switch occurred

(March) Blog embed Continued plan for Library Website

modification Updating page by page (in progress)

Website

Social MediaJennifer K. Johnson

Wordpress Created July 2012 Pages

Public Pages Home, Overview, Mission Statement, More

Information, Events, and Meet the Staff Password Protected Pages (for staff use only)

Staff, Student Worker, Technical Services, and Librarian Resources Still in beta testing

Social Media

Facebook Created August 2012 2 Administrators Admin panel, editing functions, and insights

Twitter Created March 2013 Linked to Wordpress blog and tweets all blog

posts

Social Media

Pros Increases the Library’s digital footprint Easy to update Good feed back from followers Sends out periodical reminders about social media

sites Cons

Can’t link Facebook page to Twitter page as it links to staff member’s personal account, not Library page

Can be difficult coming up with new posts Tried interactive posts with little response Difficulty marketing it to students

Social Media

Equipment PurchasesEric A. Deatherage

2010-2011 Computers for instructional classroom Student desks for instructional classroom

2011-2012 Staff iPads Staff computers Laptop

2012-2013 GoToWebinar/GoToMeeting AV system (TVs, FM audio transmitter/receivers,

Computer/internet input, satellite) Modular furniture purchase Student tablets

2013-2014 Ebooks

Equipment Purchases

Funding Donor funding Existing budget re-organization

Equipment Purchases

Reference ServicesJennifer K. Johnson

Roving Reference Up to March 2013

Periodical roving No set schedule Little or no roving during high traffic times

April 2013 present Set roving schedule in 30 minute blocks Improves reference services as staff is available

outside of the Circulation Desk

Reference Services

iPads Allows librarians to provide roving reference

services Subject specialization and Library focused apps

Crowder, SWAN, & MOBIUS Catalogs, OCLC, various databases, Congressional Records, C & RL News, and DocsToGo

Looking into using iPads for remote check out

Reference Services

Outcomes Semi-success of roving Utilizing the iPads Increase marketing of roving reference

services

Reference Services

The FutureEric A. Deatherage

Faculty and Administration buy in Increase distance and online instruction Increase communication

Traditional Social media/electronic

Apply appropriate technology to instruction Enhance MOBIUS partnerships Provide the best supplemental activities and

supportive library services possible, within means

Increase our means

The Future

Eric A. Deatherage Library Director Lee Library, Crowder College 417-455-5610 EricDeatherage@crowder.edu

Jennifer K. Johnson Public Services Librarian Lee Library, Crowder College 417-455-5689 JenniferJohnson@crowder.edu

Contacts