1 selecting cots products using a requirements-based approach jaelson castro, carina alves centro de...
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1
Selecting COTS Products Using a Requirements-Based
Approach
Jaelson Castro, Carina Alves
Centro de Informática
Universidade Federal de Pernambuco
2
Motivations
Development of large and complex systems
Reusable components or COTS
The potential benefits of using COTS are increased product reliability and stability, at shorter development time and reduced cost.
3
What is COTS?
Commercial-Off-The-Shelf
There is no agreed definition
“ COTS are products: that are sold, leased or licensed to the general public; that is usually available without source code; that is supported and evolved by the vendor who returns
the intellectual property rights ”
Software Engineering Institute
4
COTS-Based Development (CBD)
Large incentives from industry and academia
Improved productivity and quality of software development
Emphasizes the acquisition and integration of COTS components over in-house development
5
Main Characteristics of CBD
The nature of COTS suggest new life cycle models
The success of COTS-based systems largely depends on the successful selection of software products
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COTS-based systems life cycle
Evaluation Selection Adaptation Integration Update
??
?
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The Evaluation Process
Consists of determining the quality of a product in the context of its intended use
Decision making
Must accommodate uncertainty
Evaluation activities can span the entire lifetime of systems
8
The Selection Process
Critical activity for COTS-Based systems
Oriented by evaluation criteria
COTS candidates must satisfy user requirements
Includes an accurate understanding of the features of each product
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The Adaptation Process
COTS are Plug and Pray
Development of all necessary software adapters and enhancements to the selected COTS
Component Wrapping – includes a software barrier around the components; limiting what it can do
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The Integration Process
Includes all development efforts required to interconnect different COTS into a single integrated system
Consists of developing additional parts not supported by available products
Conventional development efforts
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The Update Process
Like other systems, COTS-based systems need successive updates
Repair an error
New required functionality
Acquisition of new releases
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Current Problems with COTS-Based Development
Products from different vendors have to be integrated and tailored to provide complete system functionality
Customers have limited access to product´s internals design
COTS lifecycle is determined by vendorWhen using COTS products, customers are placed
in a situation over which they have no control
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The impact of these problems can be minimized if adequate attention is paid to the
process of COTS evaluation and selection
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The importance of the Selection Process
Includes the understanding of user requirements
Careful analysis of the capabilities and limitations of each COTS candidate
Assessment of products´ quality
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Main Dimensions of the Selection Process
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Selection Process Challenges
Lack of well defined process Use of inappropriate evaluation criteria Back-box nature of COTS components Unclear system expectations Rapid rate of changes of COTS
This means that any evaluation will typically have some degree of error
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Related WorksProduct
IdentificationRequirements
AcquisitionNon-
functional requirements description
Product evaluation
Decision making analysis
OTSO(Off-The-Shelf Option)
- -
STACE(Social-Technical Approach to COTS Evaluation)
* - *
PORE(Procurement-Oriented Requirements Engineering)
*
Address fully * Deals with the issue but not fully – does not deal with the issue
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The lack of a careful consideration of non-functional requirements increases the
risks of COTS failure and costs of the final system
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Our Contribution
An approach that addresses the lack of requirements engineering methods during COTS evaluation/selection
Focus on non-functional requirements analysis to assist the evaluation of COTS products
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The CRE Method
A systematic, repeatable and requirements-driven approach
Iterative process of requirements acquisition/
modeling and product evaluation/selection
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CRE Iterative Process
Time
Number Increasing number and detail of requirements statements
Decreasing number of candidate products
The selection is made by rejection, products that do not meet user requirements are eliminated
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CRE Main Features
Goal oriented - each phase is oriented by predefined goals
CRE provides templates that include some guidelines
Interactive phases – The order is not rigid
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The CRE Templates
Template 1
Goals:
Final result:
Information and requirements to be acquired:
Steps / sequence:
Important considerations:
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The Phases
Identification – identify core requirements and candidates COTS products
Description – Describe each product and user requirements
Evaluation – Analyze products compliance with requirements
Acceptance – Verify legal issues
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Identification Define selection goals, include analysis
of influencing factors
User Requirements
User Requirements
Application Architecture
Application Architecture
Products availability
Products availability
Organization infrastructure
Organization infrastructure
Project objectives and restrictions
Project objectives and restrictions
MetasMetasGoals
Evaluation Criteria
Functional Requirements Non-functional Requirements Architecture Issues Domain Issues Vendor Guaranties Market variables Products Features Legal Issues
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Identification Evaluation criteria definition
Elicitation of critical requirements Interviews and questionnaires techniques
COTS product searching Possible sources: in-house libraries, Internet,
magazines, conferences, vendors.
Final result - list with all COTS candidates
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Description Evaluation criteria must be elaborated in detail
Non-functional requirements play an important role to discriminate between similar functional products (ex. flexibility, reliability, portability)
It is usually difficult to check if a product satisfies non-functional requirements
Use NFR Framework to refine these requirements
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Description
Feedback mechanism – information exchange between requirements process and products description
<originates>
<allows>
<originates>
<allows>
Requirements Elicitation
Products Description
Products Search
Requirements Description
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Description Requirements document is elaborated
containing (all) relevant information about stakeholders needs
Requirements Document
Req_ID <unique identifier>
Type <functional, non-functional>
Description <information about requirement>
Priority <vary from 1 to 4>
Contributions <can interact in synergy and conflict>
Comments <additional observations>
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Description CRE method provides situation rules to
deal with requirements conflictIF <condition> THEN <action>
If Strong_Confl [Req1,Req2] and Req1_Prio > Req2_Prio
Then Deal with Req1
Else If Strong_Confl [Req1,Req2] and Req2_Prio > Req1_Prio
Then Deal with Req2
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Description Checklist to help the elicitation of product
information
Checklist
Products Aspects Vendor Aspects
Price Maturity
Conformance with quality standards
Time delivery
Capacities Stability
Benefits Training
Constraints Reputation
Version control Support quality
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Evaluation
Use of appropriate techniques to assist decision-making process
WSM (Weighted Scoring Method) Simple but results are not accurate
AHP (Analytic Hierarchy Process) Complex use, provides more confidence in
decisions
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WSM - Weighted Scoring Methodnj=1
( weight * scoreaj )Scorea =
Where a represents an alternative and n the number of criteria
Conformance Score Priority Weight
Does not meet the requirement
0 Low 1
Meets with restrictions
1 Medium 2
Partially meets 2 High 3
Meets 3 Very High 4
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AHP (Analytic Hierarchy Process)
Select Product
Product A Product B Product C
Goal
Criteria
Alternatives
Vendor GuarantiesCost UsabilityFunctionalities
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Evaluation
Perform product demonstration sessions to obtain detailed information about COTS features and limitations
Obtain products compliance score with evaluation criteria
Important step during decision-making process
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Evaluation
The cost of each COTS alternative extends the acquisition price
Apply cost estimation models
COCOTS proposed by B. Boehm Provides a model to estimate the
associated costs of COTS integration
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Acceptance
Negotiation of legal issues with COTS vendors
A license should minimally specify: License grant Payments to the supplier Who owns the licensed product The risks and liability each party assumes
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Main Contributions
An effective approach to guide the selection of COTS products
An iterative process of requirements acquisition and product evaluation
Including a detailed description of non-functional requirements
Support for decision-making analysis
39
Future Work
Detailed treatment of requirements prioritization and negotiation
The interplay between software architecture and the selection of multiple COTS
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Non-Functional Requirements (NFR)
Address important issues of quality for software systems
Related to constraints on system services Play critical importance during system
development Have a global impact on systems Referred as “ilities”
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NFRs Main Features
Subjective interpreted and evaluated differently by different
people
Relative importance may vary depending on the particular
system
Interacting Attempts to achieve one NFR can hurt or help the
achievement of other
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Non-functional requirements can be difficult to deal with, yet dealing with NFRs can be vital for the success
of a software system
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Non-Functional Requirements
There is not a unique definition or complete list of non-functional requirements
Different researchers use different terminology
Previous works Bohem, 1976 Roman, 1985 Keller, 1990 Standards ISO, ANSI, IEEE
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Efficiency requirements
Performance requirements
Types of Non-Functional Requirements [sommerville 92]
Non-functional requirements
Usability requirements
Reliability requirements
Capacity requirements
Legal constraints
Economic constraints
Interoperability requirementsSafety requirements
External requirementsProduct requirementsProcess requirements
Delivery requirements
Implementation requirements
Standards requirements
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The NFR Framework
Proposed by Chung, University of Toronto
Systematic and global representation of NFRs
Process-oriented approach
Qualitative approach
Represents NFRs explicitly as softgoals
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Main Characteristics
Softgoals - are the basic unit for representing non-functional requirements
Interdependencies - state interrelationships among softgoals
Methods - offer operationalization techniques
Correlations - provide catalogues for inferring possible interactions
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The notion of Softgoals
A goal that has no clear definition
Qualitative reasoning
Degrees of satisfaction
Interact in synergy or conflict
Decomposed through AND or OR relationship AND - the softgoal is satisfied if all of its sub-goals are OR - the softgoal is satisfied if any of its sub-goals are
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NFR Framework can be used to
Acquire knowledge about: the particular domain functional requirements particular kinds of NFRs
Identify particular NFRs for the domain
Decompose NFRs
Identify operationalizations (satisfice)
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Using the NFR Framework (cont.)
To deal with: ambiguities tradeoffs and priorities interdependencies among NFRs
Select operationalizations
Support decisions (design rationale)
Evaluate the impact of decisions
50
Catalogues
Present knowledge about NFRs Sources of knowledge: specialists, developers,
textbooks, developer guides, etc. Provide a broad range of expertise Types of catalogues:
NFR types (organize NFRs into specialized hierarchies)
method (refine NFRs considering operationalizations) correlation (show implicit interdependencies)
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Catalogue of some NFR types
Performance
NFR Types
TimeSpace
Security
ConfidentialityIntegrityAvailability
Accuracy Completeness
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Softgoal Interdependency Graph (SIG)
Secure system
Integrity of system
Availability of system
Confidentiality of system
AND contribution
Identification ofUser
Authorization ofUser
Operationalization
OR contribution
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Implicit Interdependency SIG - Softgoal Interdependency Graph
Secure [system]
Integrity [system]
Availability [system]
Confidentiality [system]
Identification [user]
Authorization [user]
User-friendly [system]
Accessibility [capacities]
Learnability [user]
Simplicity [interface]
-
negative interdependency
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Dealing with Priorities
Priority softgoals can be identified as: Critical – vital for the success of the system Dominant – deal with a significant part of the
organization workload
Make appropriate tradeoffs among softgoals
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Identifying a Softgoal as a Priority SIG - Softgoal
Interdependency Graph
Secure [system]
Integrity [system]
Availability [system]
Confidentiality [system]
Identification [user]
Authorization [user]
User-friendly [system]
Accessibility [capacities]
Learnability [user]
Simplicity [interface]
-
Priority Softgoal
+
Simplicity [interface]
!
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Recording Design Rationale
Design decisions should be supported by well-justified arguments
Reasons can be stated for making refinements, for selecting an alternative, etc.
A Claim softgoal can rationalize tradeoffs
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Recording Design Rationale SIG - Softgoal Interdependency
Graph
Secure [system]
Integrity [system]
Availability [system]
Confidentiality [system]
Identification [user]
Authorization [user]
User-friendly [system]
Accessibility [capacities]
Learnability [user]
Simplicity [interface]
-
Claim Softgoal
+
Simplicity [interface]
!Claim [User authorization will not hurt system simplicity much]
++
58
Selecting among alternatives
The refinement process continues until the possible solutions are sufficiently detailed
Evaluate the impact of decisions
Consider operationalizations and decide whether a chosen alternative meets a softgoal sufficiently
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Evaluating the Impact of Decisions
Bottom-up process
Evaluation of softgoals are represented by labels (such as and X)
Positive contribution A satisficed offspring results in a satisficed parent A denied offspring results in a denied parent
Negative contribution A satisficed offspring results in a denied parent A denied offspring results in a satisficed parent
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Identifying a Softgoal as a Priority - SIG
Secure [system]
Integrity [system]
Availability [system]
Confidentiality [system]
Identification [user]
Authorization [user]
User-friendly [system]
Accessibility [capacities]
Learnability [user]
Simplicity [interface]
-
+
Simplicity [interface]
!Claim [User authorization will not hurt system simplicity much]
++
X
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