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1

Sabin & Thorne Deadlines

Sabin Prize Thorne Prize

Letter of Interest

Jan 31* Feb 23*

Application Due

March 24 March 30

Finalists Present

April 16 April 26

*if you want a mentor

2

My Training Workshops

• Today: Researching your Business

• Next Fri, Jan 31st : Financial projections

• Feb 21st : Writing & Presentations

3

Researching Your Business Idea

January 24, 2014

Sabin & Thorne Prizes

About Me

• Teach Entrepreneurship – SOM & FES

• Used to work on Wall Street• Attended SOM, then consulted• Joined a Yale-funded

“incubator” • Also, do consulting to start-ups

4

5

Past Sabin Judges

• Andrew Sabin, prize funder & investor

• Rosemary Ripley – NGEN – investor

• Konstantine Drakonakis – Launch Capital - investor

• Ralph Earle – Assabet, consultant to investors, investor

6

Judges are Investors by Day

And Investors Want to:• Hit a homerun (big financial

upside)• Avoid known losers (high

failure rates)• Minimize risks (pick the surest

thing)• Back winners (proven track

records)

7

Ideal Investor Characteristics

• Unique Product / Service • Large potential market• Rapid growth prospects

8

Unattractive Sectors

• Restaurants -- one location

> Too many cooks

> 80% bankruptcy rate

• Retailing -- one location

> Too easy to enter

> 80% bankruptcy

rate

9

More Unattractive Choices

• Consulting

> No economies of scale

> No need to raise $ from

others

• Some International Businesses

> Depends on the judges /

investors

10

Avoid

• Competing with “love” or “ego”

projects

> Artists

> Farmers

> Moviemaking

> Sports teams

11

Most Important Question

• If the idea is so great...• Why hasn’t anyone done it

before?

• Might be – Technology didn’t exist before

• Or – your unique combination of skills

• Might be – it just won’t work• Or – it can’t make $

12

The Best Ideas

Come from your own experiences…

A problem you’ve faced…• School, jobs• Hobbies, family

13

Application Issues to Address

• Idea (what is it – why is it appealing)

• What is the Market? Customer interest?

• What is original (unique advantage)

• What is your strategy – to execute?

• What environmental or social benefit?

• Who is on your team?• How much $ do you need? Use

of prize?

14

Themes of the Day

You want to communicate an idea that:

• Addresses a big, exciting opportunity

• In a new, unique, innovative way

• That is feasible and believable• With great people on your

team

To Win Contests (or Raise $)

15

Idea: Big, ExcitingOpportunity

1616

The Opportunity

• What are the annual sales $s?

• Are they increasing? • Important trends?• Problems that need fixing?

1717

Caution: You Need Data, Sources!

• Your opinion about a need has little value

• You want to win contests….• Do research! • Industry reports, articles,

interviews, etc.

18

Caution: Look at the Right Market!

GreenCleaning.com will sell all brands of environmentally friendly cleaning products – on one website.

Cleaning product sales in the US were $28 billion in 2013.

19

GreenCleaning’s Market

• Green cleaning products Say, 5% of all cleaning products $1.4 billion

• Sell them (not make them) Say, for a 10% commission

$140 million - not $28 billion!

20

Research Customer Interest

• Who are the customers?• How many are there?• What do they want?• What can you do for them?

2121

Caution: Don’t Assume!

• Your ideas about customer have little value

• You want to win contests….• Do research! • Specifically, do interviews &

surveys

22

Testing Customer Interest

Develop a one page product description

• What does it do ?• How does it work ?• List the main features• List main benefits -- to

customers

23

Find Out:

> Do they like your product ?

> What do they like best? Least?

> Will they buy/use it when it is

ready ?

> Will they pay the price you’re

asking?

> Do they have any issues /

concerns ?

24

Caution: Get the Customer Right!

GreenCleaning will sell its own brand of environmentally friendly cleaning products – in retail stores.

• Who is the customer?

25

Caution: Get the Customer Right!

• The customer = stores• Stores’ customers = consumer

• You must appeal to the consumers

• But you also must understand all customer needs – and meet them

26

Caution: Get the Customer Right

GreenCleaning.com will sell all brands of environmentally friendly cleaning products – on one website – for a commission.

• Who is the customer?• Cleaning product companies

27

For Your Application

• Describe your venture (what will it do)

• Also, the Market need / opportunity

• And the Customer (who will pay for it)

• Include your research data• Quote your interviews• Present your survey data

28

Unique: Innovative,Competitive Advantage

2929

What is Innovative?

• How is your idea – unique?• Different from the competition?• Different – from alternatives?

3030

What is Innovative?

• Always more competition - than you think

• Compare major features of your product> To all competitors’ products

> To doing things “the old way”

31

Construct a Competitor Grid

Reason Co. A Co. B Our Co.

Price X X

Reliability X X X

Env Benefit X X

32

Caution: Be Objective!

• You saying you are better = little value

• You want to win contests...!• Why, objectively, are you

better?• Did customers say you were

better?• Admit where you are not better

33

Don’t Cherry Pick!

Feature Co. A Co. B Our Co.

What we’re good at #1

X X

What we’re good at #2

X X

What we’re good at #3

X X

34

Key Avenues For Investigation

• Why has no one done this

before ? Technology didn’t exist?

New regulations or incentives?

It won’t work for some reason….?

35

Unique, Big Idea: Example

36

37

• Fresh farmed tilapia fillets• Purified and filtered re-

circulated water• “Seafood Safe” and Organic• 100% organic feed

38

Evidence of Opportunity - over 3 years:• US seafood consumption up 12% - $12

billion• US tilapia consumption up 110% - $400

million• Demand for organic meat & fish up

120%

Over 70% of Americans would by organic seafood if available; 60% ‘strongly

prefer’ domestic

39

Customers • Wholesale Suppliers of

restaurants, grocery & fish stores

• Also, Trader Joe’s, Whole Foods

40

Talking to customers:• 450 chefs and 150 retailers

Most prefer environmentally friendly fish

• Local restaurant owner: “customers care”

• Wholesaler: “Not enough good farms”

• EcoFish: “I will buy all you have to sell”

41

Competition• 96% of tilapia

– imported, mostly frozen, not organic

• Most US farm-raised – small, not organic

The Good Fish tilapia will be more expensive vs. competitors

42

Feasibility: Making it Happen

43

The Goal

• Show this isn’t “just an idea”

• You have a plan • You’ve made some moves

• You know what the next moves are

44

Issues to Cover

1. How will you make your product?

2. How will you get customers to buy it?

3. How will you start – and expand?

4. Who will run your business?

45

Make a List

• What are your product “inputs”?

• What kind of facilities do you need?

• How will you deliver to customers?

• How will you provide ongoing service?

Research the answers!

46

Inputs: series of tanks (“Pod System”), organic vegetarian fish food, ice for packing fish

Staff: Monitor equipment, move, clean, fillet fish

Facilities: heated warehouse space Delivery: Customers pick up Other: Waste and offal disposal

47

Sales (& Marketing)

How do you get customers’ attention

• Advertising• Sales force• “PR”• Partenerships

And Make the Sale?

48

Sales Force

• In-store• Telesales• Professional

• In-store• Telesales• Professional

• Track record• Industry

contacts• Product

Expertise

• Track record• Industry

contacts• Product

Expertise

49

Traditional Advertising

• Mailings• Yellow Pages• Email• Print Ads• Television

• Mailings• Yellow Pages• Email• Print Ads• Television

• Newspaper inserts

• Coupons• Flyers• Catalogs• Radio

• Newspaper inserts

• Coupons• Flyers• Catalogs• Radio

50

Internet Advertising

• Web Sites• Key word search• Sponsored Links• Ads with online

trade journals• You Tube Ads

• Web Sites• Key word search• Sponsored Links• Ads with online

trade journals• You Tube Ads

• Banner, pop-up ads

• Blogs• Groupon• Pinterest• Facebook• Twitter

• Banner, pop-up ads

• Blogs• Groupon• Pinterest• Facebook• Twitter

51

Web Sites

• Not a sales tool, on its own• Must drive people to it• Search engine

optimization?• Buying key words?

52

Develop Partnerships

• Get schools – to help sell to students

• Get doctors – to recommend to patients

• Churches, libraries, non-profits, etc.

Keep in Mind:

They will only partner with you if there is something in it for them!

53

Find Out:

• Will they partner with you? • What do they want?

A share of your Sales?

An exclusivedeal?

To do good?

Another servicefor their

customers?

54

Green Brides

“Partnered” with the Wedding Institute

• Green Bride made an online course

• Wedding Institute sells it to students

Wedding Institute getsFree contentHalf the $ from the courses

Green Bride getsExposure to wedding plannersHalf the $ from the course

Wedding Wire agreed to the partnership

It’s clear what both sides get

55

Selling Strategy Hire Sales Force Visit customers, explain the benefits List in organic seafood directories Advertise with trade associations Host events, tours, tastings

56

How will you Start – and Expand?

Start in New Haven then go to Hartford?Start with one product, then add?

Sell in one store, then more?

57

How will you Start – and Expand?

• Start small• Prove you can do it -- then

expand

CT

58

What have you done so far?

• If you’ve done something – risk is lower

• Do you have a sample product?• A first customer?• A potential customer – in

writing?

59

Your Team

60

Investors will Say: Keys to Success

People People People !

People People People !

More important than everything else -- combined

61

Your Team

• Who are the Yale members?• What roles will they play?• What skills, experience do they

have…• Directly relevant to your

business

62

Admit gaps

• Who are you missing – but will hire?

• Advisory board or board of directors?

63

Environmental or Social Benefit

64

Same Rule Applies

Judges (investors) will want:• To hit a home run (big upside)

Key Question: How do you quantify theOpportunity/Benefit?

Key Question: How do you quantify theOpportunity/Benefit?

Answer: It depends on your Unique Business!

Answer: It depends on your Unique Business!

65

Hit on the Same Themes

• Big, exciting opportunity• Unique, innovative• Feasibility – a plan of execution• The right team – with

knowledge, skills

66

Key Challenge

Come up with a metric of benefit:…Lives saved – or water

conserved…test scores improved – or

energy saved…incomes raised – or emissions

reducedOr, where no metric exists:…explain why the business will

matter…what will be better – because of

it?

67

Final Words of Advice

• Do your homework Use data, research – talk to

customers Not just your opinions

• Try to do something – now - to risk

• Think like an investor!

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