1 introduction to human resource management copyright © 2015 pearson education, inc. 1-1 1

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Introduction to Human Resource Management

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Learning Objectives

1. Explain what human resource

management is and how it relates to

the management process.

2. Briefly discuss and illustrate each of

the important trends influencing

human resource management.

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Learning Objectives

3. List and briefly describe important

traits of today’s human resource

managers.

4. Describe four important human

resource manager

competencies.

5. Outline the plan of this book.

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Explain what human resource managementis and how it relates to

the management process.

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What Is Human Resource Management?

• The Management Process

o Planning

o Organizing

o Staffing

o Leading

o Controlling

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Why Is Human Resource Management Important to All

Managers?

• No manager wants to:

o Hire the wrong person for the job

o Experience high turnover

o Have your people not doing their best

• You May Spend Some Time as an HR

Manager 

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Human Resource (HR) Responsibilities of Line

and Staff Managers

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Line and Staff Aspects of Human Resource Management

• Authority is the right to make decisions, to direct the work of others, and to give orders. Managers usually distinguish between line authority and staff authority.

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Line and Staff Managers

• Line authority gives you the right to issue orders

• Staff authority gives you the right to advise others in the organization

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Line Managers

• Job placement

• Orientation & Training

• Performance

• Cooperation

• Labor costs

• Development

Human Resource Duties

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Human Resource Duties

Staff Managers

• Line function

inside of HR

department

• Coordination

• Assist and advise

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Organizing the Human Resource Department’s Responsibilities

• Size of HR reflects the company’s size

• Reorganizing the HR Management function

o Transactional HR teams

o Corporate HR teams

o Embedded HR teams

o Centers of expertise

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Review Human Resource Management

• Part of total management process

• Focus on staffing processeso Job analysesoRecruitingoCompensationo PerformanceoCompliance issues, etc.

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ReviewHuman Resource Duties

• In providing specialized assistance,

the human resource manager carries

out three distinct functions:

o line function

o coordinative function

o Staff (assist and advise) functions

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Briefly discuss and illustrate each of the important trends

influencing human resource management.

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• Technological advances

• Globalization and competition

• Indebtedness (“Leverage”) deregulation

• Trends in the nature of work

• Demographic and workforce trends

• Economic challenges and trends

Trends in Human Resource

Management

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IMPROVING PERFORMANCE: HR as a Profit Center

• Computer system dramatically improves

sales and profitability along with:

o Upgraded jobs

o Training in how to sell services

o New job descriptions

o New pay policies

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ReviewTrends in Human Resource

Management

• Technology

• Globalization

• Indebtedness and deregulation

• Trends in the nature of work

• Demographic and workforce trends

• Economic challenges and trends

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• More knowledge work

• Aging workforce

• Economic downturn

• De-leveraging

• Deregulation slowdown

• Slower economic growth

ReviewTrends in Human Resource

Management

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List and briefly describe important traits of today’s

human resource managers.

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The New Human Resource Manager

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The New Human Resource Manager

• Focus More on Strategy

• Focus on Improving Performance

• Measure HR Performance and Results

• Use Evidence-Based Human Resource

Management

• They Add Value

• They Use New Ways to Provide HR Services

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• They Take a Talent Management Approach

• They Manage Employee Engagement

• They Manage Ethics

• They Understand Their Human Resource

Philosophy

• They Have New Competencies

The New Human Resource Manager

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Evidence-based Human Resource

Management

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• Talent management

• Ethics

• Employee engagement

• Measurement

• Evidence-based management

• Value

• New competencies

Review

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Describe four important Human Resource Manager

competencies.

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Human Resource Manager’s Competencies

• Strategic positioners

• Credible activists

• Capability builders

• Capability builders

• HR innovators and

integrators

• Technology proponents

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• HRCI Certificationo HR managers use certification to

show their mastery of modern human resource management knowledge

• The HRCI Knowledge Baseo The HRCI body of knowledge has a

list of main topic areaso Chapter objectives follow the HRCI

Knowledge Base’s list

Human Resource Manager’s Competencies

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Review

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Outline the Plan of this Book.

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Human resource management is

the responsibility of every

manager—not just those in

human resources.

Themes and Features

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• The HR process

• Importance

• HR responsibilities

• Trends

Review

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