1-intro to mis
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Management Information Systems
Raymond Gao, MBA
BCO-216Fall 2014
(Introduction to MIS)
• (1st half)– Introductions– Course Plan, Expectations, Grading, etc.– Reading Assessment (Interactive Session & UPS).– Gartner Nexus of Force (Overview) & Team Selection
• (2nd half)– Digital Firm and MIS:
• What are they? And, their relevance, …– UPS Case Study
Agenda
• Who am I?
• Who are you?
Introduction(s)
1
● From USA (Texas the last 16-18 years)
● Lived in Munich since 2 ½ Years
● Has two dogs, back home in TX
● Speaks 4 or 5 languages.
● Enjoy traveling, hanging out with friends, sports, music, and outdoors.
About Ray:
2
My 2 Dogs
Photo Scrapbook
3
Answer: He understand the value of information.
Knowledge is Power.
So Why is the smaller dog the Boss?
4
● Architect (chief/principal), in various disciplines, with Accenture, BEA Systems/Oracle, Nokia, Sun Microsystems, et al.o Cloud Computing (SaaS)o Enterprise IT strategyo E-commerce
● Academics:o Adjunct Professor at leading Universities: France,
Germany, etc.o Numerous publications and speaking engagements, …o Editor in Chief or a Peer Reviewed Journal
Ray’s Bio:
5
JavaOne, 2001, San FranciscoDagstuhl Seminar, 2005
F8 Conference, 2009, San FranIUT, Dijon, 2010
Ray’s other photos
• What’s your name?• Where are you from?• Your interests?• What you want to get from this class? & Expectations?
Now, tell me about YOU?
● Syllabus (See Moodle)
● Attendance:
o 3 strikes => You're OUT. (4th is a F)
o Punctuality
● Grading
o 50/50% (Exercises & Contributions / Exams)
● Project teams (SMIC)
● Miscellaneous:
o Using computer/phone/tablets during the class
o Christmas/New Year’s Break, Resume of class
o I will be away on Dec 19. / Make up class?
Administrative Stuff:
• Team Members Selection
• Presentations Due Date - 16, January, 2015• I - Information • S - Social• M - Mobile• C - Cloud
Teams and Projects
A management information system (MIS) provides information that organizations require to manage themselves
efficiently and effectively. (Wikipedia)
Business firms invest heavily in information systems to achieve six strategic business objectives:*
1. Operational excellence
2. New products, services, and business models
3. Customer and supplier intimacy
4. Improved decision making
5. Competitive advantage
6. Survival
MIS - What, When, Where, Who, and How?
Information technology capital investment, defined as hardware, software, and communications equipment, grew from 32 percent to 52 percent of all invested capital between 1980 and 2009.
FIGURE 1-1
Information Technology Capital Investment
An information system contains information about an organization and its surrounding environment. Three basic activities—input, processing, and output—produce the information organizations need. Feedback is output returned to appropriate people or activities in the organization to evaluate and refine the input. Environmental actors, such as customers, suppliers, competitors, stockholders, and regulatory agencies, interact with the organization and its information systems.
Functions of an Information System
Perspectives on Information Systems• Three activities of information systems produce information
organizations need*
– Input: Captures raw data from organization or external environment
– Processing: Converts raw data into meaningful form
– Output: Transfers processed information to people or activities that use it
Using information systems effectively requires an understanding of the organization, management, and information technology shaping the systems. An information system creates value for the firm as an organizational and management solution to challenges posed by the environment.
Information Systems Are More Than Computers
1. Who is Gartner?2. What is a Digital Business?3. What are those 4 forces shaping the
Enterprise IT?4. Mobile Platform diversity: Android, iOS,
Microsoft, and et. al.5. IOT (Internet of Things)6. Cloud Computing: Enterprise IT & Personal
Clouds7. Software Platforms and APIs8. SMART Technologies and Disruption
(Movers, Doers, and Sages)9. How Technology creates Value?10. What are the Risks?
Gartner Nexus of Forces*
• Interactive Session: Management - Page 39
• UPS - Page 53
Reading Exercise / Assessment
2nd Half
What did Marc say?*
The Interdependence Between Organizations and Information Technology
IOT (Internet Of Things)
Is your Auto Internet ready?
Average car now has:● 1.5 KM cables● ~30,000 parts● > 100 million lines of computer code● 30 ~ 100 microprocessors
Apollo Guidance Computer had:● 2k of RAM● 36k ROM● 1.024 Mhz clock speed● Weight 32 Kg
Cars and Internet are becoming One …
Google Self-driving CariOS in Cars Tesla Dashboard
View this video at your leisure.
http://www.washingtonpost.com/news/morning-mix/wp/2014/05/28/googles-new-driverless-car-has-no-brakes-or-steering-wheel/
UPS Case (Video) - Upgrade from DIAD 4 to 5
DIAD IV DIAD V
• Dimensions of UPS tracking system
– Organizational: • Procedures for tracking packages and managing inventory and provide
information
– Management: • Monitor service levels and costs
– Technology: • Handheld computers, bar-code scanners, networks, desktop computers, and
so on
Perspectives on Information Systems
• What are the inputs, processing, and outputs of UPS’s package tracking system?
• What technologies are used by UPS?
• How are these technologies related to UPS’s business strategy?
• What business objectives do UPS’s information systems address?
• What would happen if these systems were not available?
Discussion: UPS Global I.T.
UPS Stock Price
Stock Reports / Rating● The Street: Buy ($121.94)● Credit Suisse: OutPerform ($112.00)● S&P: Hold ($108.00)
Backups
FedEx Stock Price
Stock Reports / Rating● The Street: Buy ($208.73)● S&P: Strong Buy ($220)
IOT and Information of Things
IOT and Big Data
Gartner Nexus of Forces
Yet Another View of Gartner Nexus of Forces
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