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Third sector commissioning - the reality

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Better outcomes for individuals & communities

Better outcomes for individuals & communities

Efficiency gains

&community

benefits

Smarter Commissioning

(more innovative & effective)

the commissioning cycleStrategic needs

assessment

Decide priorities and outcomes

Plan and design services

Optional appraisal

Sourcing

Delivery

Monitor and review

The commissioning

cycle

Strategic needs assessment

Decide priorities and outcomes

Plan and design services

Optional appraisal

Sourcing

Delivery

Monitor and review

Determine the need

Supplier selection

Contracting

Ordering

Expediting

Follow-up/evaluation

The commissioning

cycle

The purchasing

cycle

procurement

Better outcomes for individuals & communities

Efficiency gains

&community

benefits

Smarter Commissioning

(more innovative & effective)

Design Delivery Holding to account

Benefits of third sector• Specialist knowledge, expertise and/or

skills• Ability to spot emerging trends• Involving people in service delivery• Independence from existing structures and

models• Reach the hard-to-reach• Freedom and flexibility from institutional

pressures• …

Better outcomes for individuals & communities

Efficiency gains

&community

benefits

Smarter Commissioning

(more innovative & effective)

Optimal use of third sector

Design (Voice)

Delivery (Choice)

Holding to account (Voice)

NAO identified the following common problems

• Short-term funding• Excessive risk placed on providers• Unrealistic prices• Excessive burdens of monitoring and

evaluation

Commitments to overcome barriers

• The Compact

• Small Business Friendly Concordat

• Eight principles of good commissioning

8 principles of good commissioning

• Understand the needs of users etc• Consult provider organisations when setting

priorities• Put outcomes for users at the heart of the process• Map the fullest practical range of providers• Consider investing in the provider base• Ensure contract processes are transparent and fair• Ensure long term contracts and risk sharing• Seek feedback to review effectiveness of the

commissioning process

A reality check

Third sector commissioning issues• Commissioning v procurement• Grants v contracts• State aid v public procurement law• Labour v Conservative approach

– Voice and/or choice– Emphasis on Grants – Aggregated contracts

• TUPE• Technical v outcome based specifications • Diversity

53%

47%

Yes

No

Are procurement and commissioning just different names for the same thing?

Local government lead practitioners survey

Is procurement the same as commissioning?

... Strategic Procurement that takes a holistic approach to assessing need and reviewing the make or buy options is very similar to commissioning. Commissioning can be used as an excuse to avoid competition in the full sense and needs to be well understood and managed and involve procurement staff in that process.

My qualification is 'purchase and supply' it's the government that seem to need to waste time and money faffing with different names.

Lead council procurement practitioners

Compact Breaches

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2004 2005 2006 2007

Funding & procurement code

Consultation & policyappraisal

Community groups

Black & minorirty ethnicorganisations

volunteering

Compact (overarching)

Source: Compact Advocacy Programme

TSOs Baseline position: November 2007

• 20% consider procurement processes fair and transparent

• 46% say contracts required them to take on more financial risk than they could manage

• Some concerns about equalities

80%

5%

15%

Yes

No

Don't know

Significant commissioners agreement on need for organisation to change

0%

20%

40%

60%

80%

100%

no scope

some scope

signif icant scope

exemplary

Significant commissioners acknowledged scope for improvement

Significant commissioners embedding of policy commitments

0

10

20

30

40

50

60

70

Unaware

Aware

but n

ot in

deta

il

Worki

ng a

waren

ess

Embe

dded

in p

olicy

Embe

dded

in st

rate

gy

Embe

dded

in p

roce

dure

s

Embe

dded

in p

erfo

rman

ce m

anage

...

Compact Code of Funding &procurement

8 principles

Procurement practitioners engagement

0

10

20

30

40

50

60

Unaware

of it

Aware

of it b

ut not

in d

etail

Worki

ng a

waren

ess o

f it

Embe

dded

in p

rocu

rement

polic

y

Embe

dded

in p

rocu

rement

strate

gy

Embe

dded

in p

roce

dure

s

Embe

dded

in p

erfo

rman

ce m

anage

men

t

Compact Code

Concordat

8 Principles%

Conclusions

1. Acknowledged room for improvement in all aspects of commissioning cycle

2. Misunderstandings difference between procurement and commissioning

3. Third sector lack confidence that procurement is fair and transparent

4. % Compact Code Breaches on Funding & Procurement rising5. Low awareness of Compact Code and 8 Principles6. Lack of embedding in Compact Code and 8 Principles in

policy, strategy, procedures, and performance management

NPTSC key messages

• There needs to be cultural change in central and local government, PCT’s etc

• Involvement of the third sector is not a process – it is not about ticking boxes

• Decision making needs to reflect government commitments to the sector

Potential tools

• Third sector commissioning Community of Practice www.communities.idea.gov.uk

• Free eLearning tool

• Regional training events livegroup.co.uk/nptsc

• Accredited training www.idea.gov.uk/3scommissioning

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