walmartcdn.corporate.walmart.com/23/31/b2e8bf0b4197a3fedc0f0fa1d01b/...mgmt . facilities mgmt ....

1

Walmart Rollin Ford EVP and Chief Administrative Officer

2

Enabling strategic enterprise capabilities

Cindy Davis Global Customer

Insights & Analytics

Tim Yatsko Global Sourcing

Ramesh Chikkala International Logistics

Rick Webb Global Business

Processes

Robin Forbis Global Integrated

Processes

Greg Au Global Shared

Services

Karenann Terrell

Information Systems

Sam Dunn Strategy & Business

Planning

Walm

art International

GeC

Strategic priorities accelerate the productivity loop

Build customer knowledge

Build sourcing capabilities

Back office efficiency

Big Data & analytics

Best practice implementation

Walm

art U.S.

Sam

’s Club

Reduce SG&A and CapEx, improve COGS

International Logistics

Global B

usiness Processes

Logistics network design

Transportation efficiency

Supply chain efficiency

Leveraging best practices to operate for less

5

Associate productivity

Merchandise process & flow

DC productivity

Migrated back office transactions for 8 countries

7

Latin America Costa Rica shared service center

Back office efficiency reduces transactional costs R

educe back office transactional costs

Improve service, com

pliance processes, productivity

Global shared services Operate for less

HR Indirect spend mgmt

Finance Facilities mgmt

Travel Contact center

Store/ Club cash office

Simplify process and automate technology – Enterprise SAP Develop

capabilities Expand services Standardize & optimize

9/24/2013

Sourcing capabilities enable merchandise strategies

Enable indirect spend

management

Explore & develop

upstreaming opportunities

Leverage & expand food

sourcing footprint

Private brands

US exports & imports

Direct imports conversion and growth

FY14E: Achieving double-digit growth in global sourcing volume

TODAY FUTURE

CONNECT and LEARN What they buy

PREDICT and ANTICIPATE What they want

Knowing our customers to serve them better

Using Big Data to make better decisions

11

Customers Operations

Internal External Partner Data fabric

Focus

Retail Link changed the industry over 20 years ago

Retail Link launch

1991 • First time a retailer provided

supplier partners access to sales and inventory data Retail Link

evolution

Over the last 20 years, enabled… • Scale • Supplier visibility • Process integration

Retail Link 2.0

• Embedded analytics • Real time collaboration • Dynamic visualization

Retail Link 2.0 will transform our way of working

13

Inventory visibility

Better assortments

EDLP pricing intelligence

Retail Insights

Merchant & supplier collaboration

Driving traffic and loyalty with Big Data

Walmart Confidential

e-coupons e-returns

Search & navigation

e-receipts Predictive shopping list

Personal savings dashboard

Auto Ad Match

Leverage strategies create enterprise benefits

Best practice implementation

Big Data & analytics

Build sourcing capabilities

Build customer knowledge

FY15E benefits

Back office efficiency

COGS44%

SG&A 52%

CapEx &

Other, 4%

The Leverage team will continue to…

- Accelerate the productivity loop - Drive enterprise capabilities - Deliver results to the P&L - Connect and innovate through

global communities - Champion the Walmart culture

“We are all in this together; that’s the secret.” - Sam Walton