© assist knowledge development, 2007 business analysis debbie paul managing director
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© Assist Knowledge Development, 2007
Business Analysis
Debbie PaulManaging Director
www.assistkd.com
© Assist Knowledge Development, 2007
The drivers for business analysis
Business dissatisfaction
IT as an enabler
Outsourcing
© Assist Knowledge Development, 2007
ITImprovement
ProcessImprovement
BusinessImprovement
Scope
Authority
The progression of business analysis
Process
Requirements
Business
Requirements
© Assist Knowledge Development, 2007
Investigation, analysis, review and documentation of business functions, processes, information and data
Definition of requirements for improving any aspect of process and systems
Quantification of business benefits
Creation of viable specifications and acceptance criteria for IT systems
Skills Framework for the Information Age
Business Analysis
© Assist Knowledge Development, 2007
Acceptance criteria
Extended ‘V’ model lifecycle
Definerequirements
Test for useracceptance
Integration test criteria
Module test criteria
Design ITsystem
Build systemmodules
Test systemmodules
delivery ofBusiness benefitsAnalysebusiness
needs
Assess
businessbenefits
Business Analysis
System test criteriaSpecify ITsystem
Test ITsystem
Test moduleintegration
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Business Strategy & Objectives
Organisation
Business environment
Customers Suppliers
Competitors
Technology
Politics
Social
Economic
Work Area
IT System Legal
Environmental
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Types of business ‘problem’
Identified problem
Opportunity
Dissatisfaction
16 tons
© Assist Knowledge Development, 2007
The business situation
Structure Processes
Culture
Issues
Stakeholders
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Stakeholders & Perspectives
CustomersSuppliers
Regulators
ShareholdersCompetitors
BusinessManagers
Employees
ProjectSponsor
Partners
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Register for exam
Issue instructions
Conduct oral
Issue results
Competitors
Markers
Examiners
ExamProviders
Candidates
Employers
Exam Providers
ISEB Diploma scheme
Business Environment
Overview process model
© Assist Knowledge Development, 2007
Exa
min
er
Ca
nd
ida
teE
xam
Off
i ce
r
Assemble oral examinationlist
Review documents & prepare for oral exam
Issue oral exam notification
Conduct oralexam
Notify set of oral results(electronically)
Send paperdocumentsto ISEB
Issue resultsto candidates
<------------ 3 days --------------> < 24 hours --> <-------------- 5 days ------------>
2 weeks beforeexam date
Review documents & prepare for oral exam
Swimlane diagram
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Options
What can we do better?
What can we stop doing?
What new possibilities are there?
What are the impact and
risks?
What are the costs and benefits?
Identify
Evaluate
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Selected models from the UML
Book Course Place
Prepare JoiningInstructions
Admin Clerk
System
<<actor>>Diary System
Marketing Manager
Enter ClientDetails
Schedule Courses
Course Director
Maintain Course
Use Case Diagram
Class Diagram
Employee TrainingCourse
CourseAttendance
Competence
Annual Appraisal
Job
1..* 0..*
0..*
1..1
1..*
0..*
1..1
1..1
1..*
1..*
© Assist Knowledge Development, 2007
Process Model for Business Analysis
Investigate Situation
Consider Perspectives
Analyse Needs
Evaluate Options
Define Requirements
Business Strategy and Objectives
© Assist Knowledge Development, 2007
Business Analysis
Debbie PaulManaging Director
www.assistkd.com
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