2016 community report

Over

4 millioncustomers

AMP Limited ABN 49 079 354 519Unless otherwise specified, all amounts are in Australian dollars. Information in this report is current as at March 2017.

25% reduction in AMP’s greenhouse gas emissions recorded since 2013 – exceeding our 15% target

In 2016...

Contents1 CEO’smessage2 Ourgoal:helpingpeopletoowntomorrow4 Ourcorporateresponsibility6 Ourenvironmentalperformance12 Ourpeople16 Ourworkinthecommunity18 TheAMPFoundation’sevolution20 Ourcommunitypartners22 AMPFoundation’sCommunityProgram24 AMP’sTomorrowFund

$5.2m in funds were distributed to the community by the AMP Foundation

AMP 2016 community report 1

Althoughmuchhaschangedoverthegenerations,wecontinuetostandbypeopleandstandupforwhat’sright.Wedothisbyprotectingourcustomersandtheenvironment,supportingouremployees,strengtheningoursocietyandsharingourknowledge.

Aspartofourmissiontosimplifypersonalfinance,AMPoffersfreeonlinetoolsandinformationtohelppeopleidentifytheirgoalsandselectstrategiestoreachthemsooner.Wearealsoimprovingthequalityoffinancialadvicethroughfurthereducationopportunitiesforadvisersandbyworkingwithregulatorsandgovernmenttoraisestandards.

Weshareourfinancialandsocietalinsightswiththewidercommunity,too.WithourpartnerattheNationalCentreforSocialandEconomicModelling(NATSEM),in2016weshonealightonthefinancialimpactofdivorceinAustraliathroughthewell-received‘Forricher,forpoorer’report.

AMPunderstandsthestronglinkbetweenenvironmental,socialandgovernance(ESG)managementandacompany’ssustainability.AsthemanageroftheDiversifiedInfrastructureTrust,whichtoppedthe2016GRESB(GlobalRealEstateSustainabilityBenchmark)InfrastructurerankingsforESG,AMPCapitaliswellplacedtoencouragebehaviourthatbenefitsbothbusinessandthecommunity.

AMPismakinggoodprogressagainstourenvironmentaltargets.In2016weremainedcarbonneutralforthefourthyearandrecordeda25%reductioninourgreenhousegasemissionssince2013–farexceedingour15%target.Forthesecondyear,AMPreceivedtheCDP(CarbonDisclosureProject)AustralianClimateLeadershipAwardforachievingthelargestrelativecarbonreductionofanyAustraliancompany.

Understandingthatvariedperspectivescandriveinnovationandimprovedecision-making,wearecommittedtoensuringthatourworkplaceisbothdiverseandinclusive.Oureffortshavenotgoneunrecognised.ThesignificantincreaseinwomeninAMPseniorrolesandonourboards–includingourfirstfemaleChairman,CatherineBrenner–ledtoanotherWorkplaceGenderEqualityAgencyEmployerofChoiceforGenderEqualitycitation.

OnethingthatmakesAMPsuchaspecialplacetoworkisthegenerosityandcommunityspiritofouremployees.WiththesupportoftheAMPFoundation,ouremployeesgivesomuchoftheirtime,expertiseandmoneytothoseinneed.

Intotal,theAMPFoundation–ourphilanthropicarm–invested$5.2millionintothecommunitysector.Thisincludessupportingsevennewinnovative

communitypartnershipsthathelpmarginalisedAustraliansgainandmaintainemployment.

TheAMPFoundationalsobacked53amazingAustraliansdoinggreatthingstoenrichtheircommunitythroughitsthirdannualAMPTomorrowFundgrantsprogram.Acrossthesea,28inspiringNewZealandersreceivedAMPscholarshipstohelpmakeapositiveimpact.

In2017,theAMPFoundationwillbecelebrating25yearsofinvestinginthecommunity,withcloseto$86milliondistributedsince1992.TheAMPFoundationunderstandsthatmodernphilanthropygoesbeyondgrant-making.Itrequiresastrategicandcollaborativeapproachthatrecogniseseveryonehasaroletoplayincreatingastrongersocietyinwhicheverypersontrulyhastheopportunitytoowntheirtomorrow.

Craig MellerChiefExecutiveOfficer

CEO’s messageSince 1849, AMP has been helping people to create better tomorrows for themselves, their families and the communities we operate in.

AMP 2016 community report2

Our goal: helping people to own tomorrow

Wehelppeopletobecomemorefinanciallysecurebysharingourexpertiseandprovidingproductsandservices,including:

– financialadvice– superannuation,retirementincome

andinvestmentproducts– bankingandinvestmentservicesfor

self-managedsuperfunds(SMSFs)– incomeanddisabilityprotection

andlifeinsurance– bankingproducts,including

homeloans– investmentssuchasshares,fixed

income,realestateandinfrastructure.

Since2013wehavebeenre-orientingourbusinesstocentreoncustomersandmakethecomplexsimple.It’sanapproachthatwillhelpustohelpmorepeopleachievetheirgoals.

In2016wefocusedon:– Delivering quality financial adviceina

newwaythroughAMPAdvice,whichcombinesdigitalinteractionwithpersonalisedexperthelpcentredonpersonalgoals.

– Helping people plan ahead throughSuperConcepts,whichprovided53,570customerswithSMSFadministrationandsoftwareservicesin2016.

– Providing superannuation services tocloseto60,000companiesinAustralia.

– Helping people buy homes throughAMPBank,whichassistedmorethan46,000customerswithhomeloans.

– Supporting people in tough times withaward-winninglifeinsurance,incomeprotectionanddisabilityinsuranceproducts.

Awards and accoladesIn2016,severalAMPproductsandserviceswererecognisedfortheirquality,including:

– CANSTAROutstandingValueawardforAMPFlexibleSuper

– ExcellenceandInnovationinReturntoWorkAwardfromtheAustralasianLifeUnderwriting,ClaimsAssociationandSwissRe

– Runner-upintheBestClaimsOutcomeandCustomerExperiencecategoryatthe14thAnnualAustralianInsuranceAwards

– LifeInsuranceCompanyoftheYearattheAustralianandNewZealandInstituteofInsuranceandFinanceInsuranceIndustryAwards.

Sharing our knowledgeAMPhelpspeoplemakeinformedfinancialdecisionsbygivingthemtherighttoolsandknowledge.Wemakeiteasierforpeopletosetfinancialgoalsthroughouronlineinfocentre,whichfeaturestoolsthathelpusersprioritiseandmapgoalssuchasretiringright,becomingdebtfreeorbuyingahome.Ourwebsite,amp.com.au,alsofeaturesbudgetplanners,debt-reductioncalculatorsandfinancialnews.

AMPalsocontributestothesocialandeconomicpolicydebate.Since2002,wehavepartneredwiththeNationalCentreforSocialandEconomicModelling(NATSEM)toproduceaseriesofreportsthatshinealightonthewayAustraliansliveandwork.In2016,ourAMP.NATSEM‘Divorce:forricher,forpoorer’researchreportrevealedthekeyfinancialimplicationsofdivorce–includingthefactthatsuperbalancesfordivorcedmothersare68%lowerthanmarriedmothers.

Eachquarter,AMPalsoreleasesquarterlyinsightsandtrendsontheinvestmentbehavioursofSMSFtrusteesthroughtheSuperConceptsSMSFInvestmentPatternsSurvey.

DrShaneOliver,HeadofInvestmentStrategyandChiefEconomistatAMPCapital,regularlyshareshisknowledgeoffinancialmarketsandtheeconomyinthemediaaswellasthroughthefreeweekly‘Oliver’s insights’updateandvideopostsonAMP Capital TVandAMP’s YouTube Channel.

Inaddition,AMPprovidesinformationsessionstoitscorporatesuperannuationclientstohelpincreasethefinancialwellnessofemployees.

AMPfinancialadvisersalsosharetheirexpertiseforfreethroughtheAMPCancerCouncilProBonoProgram.In2016,ouradvisersprovidedprobonofinancialadviceto775peopleaffectedbycancerthroughthisprogram,whichisfundedbytheAMPFoundation.Formore,seepage23.

AMP helps people own tomorrow by supporting them to have greater control over their money. By increasing financial wellbeing, we can help build stronger communities.

AMP 2016 community report 3

More than

46,000people had an AMP home loan

$1,193m in insurance payments helped our customers

$2.4b in Australian retirement payments

Quality adviceWithalargenationaladvicenetworkspanningmultiplebrands,AMPiscommittedtosettingthebenchmarkforqualityfinancialadvice.Since2014,AMPhasannouncedaseriesofindustry-leadingmeasurestoliftthebaronadviserprofessionalismandreinforceourcommitmenttostandbehindtheadvicewegive.Wesupportthegovernment’snewadvisereducationstandardsandchangestoinsuranceremuneration,andarealigningtobothofthesenewregulations.

InOctober2015,theAMP Adviser Academy startedofferingasix-weekFinancialPlanningSkillsunit,whichisoneofthesubjectsintheGriffithUniversityMaster

ofFinancialPlanningqualification.Thissubjectisaprerequisitetobeingemployedfor22weeksintheAMPHorizonsFinancialPlanningPractice,whichprovidesworkplacementinanAMP-alignedpractice.In2016,theAcademyofferedsixintakesprovidingintensecoachingtoupto120financialadvisers.

Supporting the next generationIn2016,181studentsparticipatedinthesixthAMP University Challenge –acompetitionforAustralianstudentswhowanttoexperiencewhatit’sliketobeafinancialadviser.Studentsdevelopedascopedadvicestrategypaperinresponsetoahypotheticalclientscenarioandtheleadingsubmissionsparticipated

inafinalsdayinSydney.ThewinningDeakinUniversityteamreceived$5,000andregistrationtoattendthe2016FPAProfessionalsCongress,plusDeakinUniversityreceiveda$3,000grantforfinancialplanningeducationinitiatives.

In2016,TheChallengewasintegratedintothecurriculumforstudentsstudyingfinancialplanningmajorsatDeakinUniversity,TAFENSWHigherEducation,UniversityofWollongongandWesternSydneyUniversity.

In 2016…

StayuptodatewithAMP’slatestoffers,newsandinsightsatamp.com.au

AMP 2016 community report4

Thereisaclearlinkbetweenanorganisation’senvironmentalandsocialimpacts,ethicalpracticesandqualityofitscorporategovernanceanditslong-termbusinesssuccess.

Assessingtheenvironmental,socialandgovernance(ESG)factorsthatcanaffectaninvestmentisanintegralpartofAMPCapital’sinvestmentprocess.ThekeymotivationforconsideringESGissuesistogaindeeperinsightintoareasofriskandopportunitythatcouldimpactthevalueorperformanceofaninvestment.

WellbeforebecomingoneofAustralia’sfirstsignatoriestothePrinciplesforResponsibleInvestmentin2007,AMPCapitaldedicatedresourcestounderstandingtheimpactofESGfactors.

AMPCapital’sin-houseESGinvestmentresearchteamproducesthought-leadingresearch,whichisintegratedintoAMPCapital’sinvestmentdecision-makingand

activeownershippractices.Theteam’sESGinsightsandcompanyratingsinfluenceinvestmentguidelinesandpolicies,researchandanalysis,proxyvotingactivitiesandengagementwithcompanyboardsandmanagementteams.

TheAMPCapitalESGInvestmentResearchteammakessummariesofitsresearchpublicviatheAMPCapitalwebsite.

ItisimportanttoAMPCapitalthatcompaniesselectedforclients’portfoliosarewellgoverned.ThisiswhyAMPCapitalactivelyengageswiththeboardsandmanagementteamsofcompaniesandusesitsvotingpowertoencouragecorporatebehaviourthatisresponsibleandinthebestinterestofshareholders.ThroughthisengagementAMPCapitalencouragessounddecision-makingandrisk-management,appropriatecapitalallocation,goodboardcomposition,fairremunerationandopenandhonestdisclosure.

AMPCapital’scommitmenttoESGresearchiswellrecognisedinthesector.Assuch,theESGteamhashadtheopportunitytoworkwithcompaniesonarangeofissuesandinfluencebetteroutcomesforinvestors,shareholdersandtheAustraliancommunity.

AMPCapital’sDiversifiedInfrastructureTrust(ADIT)wasrankedthetopinfrastructurefundintheworldforitsESGperformance.Therankingispartoftheinaugural2016GRESB(GlobalRealEstateSustainabilityBenchmark)Infrastructurereport.

Our industry collaboration– AsignatorytotheUnited Nations

Principles for Responsible Investment– Asignatoryandparticipantinthe

Carbon Disclosure Project– AmemberoftheInvestor Group on

Climate Change

Our corporate responsibility

As one of the most experienced managers of responsible investment funds in Australia, AMP Capital is well placed to influence better outcomes for investors, shareholders and the community.

AMP Capital’s commitment to ESG research is well recognised in the sector.

AMP 2016 community report 5

36public schools in Victoria, Queensland, New South Wales and South Australia were funded under AMP Capital’s Community Infrastructure Fund

High governance standardsAMP takes our responsibilities as a business and an employer very seriously and aims to adhere to the highest standard of corporate governance. We continually review our governance practices to address AMP’s obligations as a responsible corporate citizen.

You can find more information on the structure of our business, our board and management teams, policies and practices on the amp.com.au Corporate governance page.

Investing in social infrastructureAMP Capital has provided vital infrastructure to communities across the globe since its pioneering investment in the Sydney Harbour Tunnel back in 1988.

Today, AMP Capital manages one of Australia’s pre-eminent public-private partnership infrastructure funds – the AMP Capital Community Infrastructure Fund. The fund invests in social infrastructure assets across healthcare, education, justice, defence, community housing, transport, water and recreational facilities.

Through this fund, AMP Capital has invested in 36 public schools in Victoria, Queensland, New South Wales and South Australia. In Victoria, this investment includes YMCAs on six of the school sites, which play a vital role within their growing communities. It also has a significant investment in Sydney’s Royal North Shore Hospital.

Clean energy investmentIn 2016, AMP Capital and The Commonwealth Scientific and Industrial Research Organisation (CSIRO) collaborated on the development of Evergen, a new business in clean energy and energy efficiency. AMP Capital is a major investor in Evergen, which sells and manages intelligent home energy systems comprising solar power and batteries. Based on technology provided by CSIRO, Evergen is run by energy scientists and advocates of change for clean solar and battery storage technologies for the home.

In 2016…

1st place achieved by AMP Capital’s Diversified Infrastructure Trust (ADIT) in the 2016 GRESB Infrastructure Report on ESG performance

Learn more about AMP Capital’s approach to ESG and responsible investing on the amp.com.au Corporate responsibility page.

AMP 2016 community report6

Wehavebeenactivelypursuingtheseinitiativessince2002,whenwereleasedourfirstEnvironmentalPolicyandAMPCapitalsigneduptotheCarbonDisclosureProject(nowknownasCDP).

Overthistime,AMPhasminimiseditsenvironmentalfootprintbyengagingemployeesininitiativestargetingresourceefficiencyandreductionsinenvironmentalimpact.From2013–16,theseactivitiesresultedina25%reductioninemissions.

Inrecognition,AMPreceiveda2016CDPAustralianClimateLeadershipAwardforhavingthelargestrelativecarbonreductionofanyAustraliancompany.ItwasthesecondyearAMPwasrecognisedwiththisleadershipranking,whichisbasedonthecarbonreductionrelativetototalScope1andScope2emissions–in

ourcase,mainlyofficeelectricityusage.

Whilewehaveadutytoourcommunityandfuturegenerationstominimiseourimpactontheenvironment,asaninsurerandinvestoritalsomakesbusinesssense.Weassessourenvironmentalrisksandopportunitiesacrossthebusinessaswellasinvestmentsmanagedbyourin-houseinvestmentmanager,AMPCapital.

Our three-year strategy 2014–162016markedtheendofathree-yearstrategythatsetthefollowingtargetsandpriorities:

– reducinggreenhousegasemissionsbyafurther15%

– pursuingenergyefficiencyofAMPtenanciesthroughlightingupgrades,ITinitiativesandmoreflexibleand

efficientuseofofficespace– workingwithcontractors,landlords

andserviceproviderstoincreasewasterecycling

– reducingnon-essentialairtravelandpaperconsumption

– encouragingemployeeworkpracticesthatreduceenvironmentalimpacts

– encouragingsupplierstoreducetheimpactsoftheirproductsandservices

– continuingtheexternalassuranceofAMP’scarbonfootprint.

In2016,wemadecontinuedprogressagainstthesetargetsandremainedcarbonneutralforourownoperations.In2017,wewillbereviewingourstrategyandannouncingnewtargetsthatbuildonourprogresstodate.

Our environmental performance

Carbon neutral since 2013, AMP minimises its impact on the environment through a range of waste, energy and emission-reduction activities.

Towards a greener tomorrow

2005 2009 2011

2002 2008 2010

AMP’s first Environmental Policy launched. AMP Capital signs up to the CDP (Carbon Disclosure Project).

AMP Capital is a founding member of the Investor Group on Climate Change.

Internal carbon levy introduced to offset air travel emissions. AMP records 10% rise in recycling from 2008 through our co-mingled waste program plus a 10% drop in operational energy use from 2007. AMP starts reporting under the National Greenhouse and Energy Reporting Act 2007.

AMP merges with AXA (Australia and NZ). Lighting audits target further energy efficiencies. Environmental targets reconfirmed. AMP debuts in CDP ASX 200 Climate Disclosure Leadership Index. AMP Capital commences GRESB rating for Real Estate Funds.

AMP Environmental Leadership Team established. AMP reports for first time under Energy Efficiency Opportunities program.

AMP leaders commit to carbon neutrality by 2014. NABERS waste and energy audits on major buildings, plus lighting, IT, building management systems upgraded at AMP HQ. Green Tomorrow employee engagement program launched.

AMP 2016 community report 7

2013 2015

2012 2014 2016

LED light upgrades, more video-conferencing facilities installed. Carbon offset purchasing program expanded to include internationally accredited projects.

New targets and priorities set for 2014–16. AMP once again in CDP ASX 200 Climate Disclosure Leadership Index.

AMP Capital Bridge Street office receives 5.5-star NABERS energy rating. External assurance of our footprint, which shows a 15% decrease from 2012. Employee carbon offset program launched. AMP becomes carbon neutral a year ahead of plan.

The international Carbon Disclosure Project recognises AMP for its carbon reduction in 2014. A refurbishment project that includes energy-efficient lighting and IT initiatives, and more efficient use of office space, is rolled out at AMP HQ in Sydney.

Activity-based working continued at AMP HQ. A 2% year-on-year reduction achieved, 25% reduction since 2013 (well above 15% target). For the second year, AMP recognised by the international Carbon Disclosure Project for our relative carbon reduction performance in 2015. AMP Capital commences GRESB rating for Infrastructure Funds.

In 2016…

25% reduction in AMP’s greenhouse gas emissions recorded since 2013 – exceeding our 15% target

4 years as a carbon-neutral business

2% year-on-year reduction in AMP’s greenhouse gas emissions

AMP 2016 community report8

AMP’s corporate footprintOurgreenhousegasdatarelatestotheoperationofourtenantedoffices,datacentreandbusiness-relatedairtravelandisreportedinlinewithAMP’s2016Greenhouse Gas Reporting Criteria.

From2013to2016,totalgreenhousegasemissionsfromAMP’sownoperationshavedecreased25%fromour2013baseyear,farexceedingour15%reductiontarget.Thecarbonfootprintisdetailedinthetablebelow.

Scope 1 and 2 emissions(mainlyofficeelectricityuse)decreased30%to9,799tonnesfromour2013baseyear,duetoenergyefficiencyinitiativessuchaslightingupgrades,moreflexibleand

efficientuseofofficespace.Therewasa3%decreaseinScope2emissionsfrom2015to2016,excludingdatacentreemissionsduetoachangeinoperationalcontrolboundaries.

Data centre:In2016,AMP’sdatacentreinMelbournecompletedathree-yeardecommissioningprogramasservicesweremovedtomoreefficientdatacentresmanagedbyourITserviceprovider,CSC.AsAMP’sScope3reportingboundaryincludesbusiness-relatedairtravelonly,theclosureofthedatacentreinAugust2016representsastructuralchangeintheemissionsinventory.Therefore,AMP’semissionsprofilehasbeenrecalculatedtoallowformeaningfulcomparisonsovertime,consistentwithAMP’sGreenhouse

Gas Reporting Criteria.In2017,AMPisundertakingareviewofScope3emissionsreportingwiththeviewtobettercapturenetimpactsofimprovedITefficienciesinthefuture.

Scope 3 emissions (air travel)decreased19%fromthe2013baseyearto9,350tonnes,duemainlytoreduceddomesticairtravelrequirements.Emissionshaveremainedsteadysince2014duetoAMP’songoinginternationalbusinessactivities.

External assuranceEveryyearsince2013,AMP’sScope1,2and3emissionshavebeenassuredbyErnst&Young,whoprovidedAMP’s2016 Assurance Statement.

Our environmental performance continued

AMP’s carbon emissions performance

Emissions (tCO2-e) 2016

Reduction from base year

Year-on-year change 2015 2014 2013(i)

Scope 1+2(ii) emissions 9,799 −30% −3% 10,150 11,832 13,986

Data centre (Scope 2 emissions)

2,059 5,703 6,527 6,844

Scope 3(iii) emissions 9,350 −19% +0.1% 9,341 9,282 11,592

Total emissions 21,208 −35% −16% 25,194 27,642 32,422

Recalculated Total emissions (excluding data centre)(iv) 19,149 −25% −2% 19,491 21,114 25,578

Carbon offsets retired 21,208 25,194 27,642 32,422

Target Carbon neutral Carbon neutral Carbon neutral Carbon neutral

(i) 2013 is AMP’s base year. You can find our historic emissions from 2009 in the 2015 Community Report.

(ii) Scope 1+2 emissions include AMP Limited’s corporate offices tenancies of majority owned subsidiaries over which we have operational control, excluding data centre emissions. It does not include AMP Capital’s Real Estate, Infrastructure, Equities or other assets.

(iii) Scope 3 emissions reflect corporate air travel.

(iv) The base year and historical emissions have been recalculated to allow meaningful comparisons over time due to the sale of the data centre in August 2016.

AMP 2016 community report 9

Better ways of workingIn2016,wecontinuedanextensiverefurbishmentatourheadquartersat33AlfredStreet,Sydney,withactivity-basedworkingatitscentre.Thisprojectistransformingtheworkenvironmentthroughaninnovativecombinationofspaceandtechnologytodeliveraflexibleandefficientworkplace,including:

– Moreefficientandproductiveuseoffloorspace

– AnLEDlightingsystemthatincorporateszonecontrols,occupancysensors,daylightharvestingandpowerscale-backfunctionalities

– Awastemanagementstrategy,includinge-wastestreamsandfurniturerecycling

– Energyefficientappliancesandend-usecomputingtechnology

– ‘Followme’printingtoreduceoverallpaperconsumption

– Extendedvideoconferencingcapabilitiestoreducebusinesstravel.

Thisprojecthasdeliveredsignificantenvironmentalbenefitsincluding:

– 27%averagereductioninenergyintensityperflooranda67%reductioninenergyintensityonourexecutivefloor

– 51%energysavingfrom2013to2016,duetotherepurposingofanair-conditioningchillerplant

– 529workstationsdonatedtoTongatohelpschoolsandgovernmentdepartmentsrecoverafteradevastatingcyclone

– 40%reductioninpaperorderedfrom2013–14to2015–16,whichistheequivalentof15.5tonnesofpaper

– ImprovementofourNABERSTenancyratingfrom3.5to4stars.

ThissuccessfulprojectwasalsorolledouttoournewofficesinAdelaidewithotherlocationstofollowin2017.

AMP major office locationsAsasignatorytotheCitySwitchGreenOfficeProgram,Australia’sflagshipsustainabilityprogramforbusiness,AMPiscommittedtoenergyefficiencyattenantedofficelocations.In2016,CitySwitchrecognisedAMPwithahighlycommendedawardfortherefurbishmentofourSydneyheadquartersat33AlfredStreet.

OurNABERSEnergyTenancyratingsaresummarisedinthetablebelowforthe2014–16period.

AMP’s NABERS tenancy energy ratings

Site 2016 2015 2014

33 Alfred Street, Sydney 4 4 3.5

Jessie Street Centre, Parramatta 4.5 4 5.5

50 Bridge Street, Sydney 5.5 5.5 5.5

750 Collins Street, Melbourne 4.5 3.5 4

192 Ann Street, Brisbane 5 5 –

104 Melbourne Street, Brisbane 4 4 –

240 Queen Street, Brisbane 5.5 5.5 –

Area – weighted average 4.45 4.11 4.19

AMP 2016 community report10

Our environmental performance continued

Other voluntary and mandatory reportingAMPalsoreportsannuallytotheAustralianGovernmentundertheNationalGreenhouseandEnergyReportingAct2007,whichincludesadditionaldataforapplicableinvestmentsmanagedbyAMPCapitalonbehalfofunderlyinginvestors.

AMPparticipatesinanumberofotherreportingprograms,includingtheGRESB(GlobalRealEstateSustainabilityBenchmarkSurvey)forAMPCapital-managedrealestate.In2016,allsixofAMPCapital’srealestatefundsachievedthehighest5-starrating.

Carbon credits, community benefitsEachyear,AMPreducesemissionsthroughenergyefficiencyand,tomeetourtargets,offsetstheremainingemissionsbypurchasingcarboncreditsfromverifiedprojects.

Toachievecarbonneutralityin2016,AMPpurchasedandretired21,208carbonoffsetsfromprojectsthatdeliverenvironmentalandcommunitybenefits.Theseprojectsmeetinternationallyrecognisedverificationprotocols(VCS,GoldStandard)andtheAustralianGovernment’sNationalCarbonOffsetStandard(NCOS).Theyincludeprojectsinthetablebelow:

Wastewater treatment at General Starch Co Ltd, Thailand

Beforethisproject,wastewaterfromGeneralStarchLtd’stapiocaplantinAmphurKornburiwastreatedthroughcascadinglagoonsthatgeneratedmethanegaswith21timestheglobalwarmingpotentialofcarbondioxide(CO2).Theprojectextractsmethanefromthewastewaterbyatwo-stageanaerobicdigestionprocessandturnsitintoheat,replacingtheneedforheavyfueloil.Notonlyisitcuttingemissionsbyover150,000tonnesofCO2ayear,butitisimprovingairquality,stoppingpollutantsreachingwaterbodiesandhelpingfundITandscholarshipsatlocalschools.

InfraVest Changbin and Taichung Wind Farms, Taiwan

TheChangbinandTaichungwindfarmsinTaiwan,comprise45and23windturbinesateachsiterespectively,withacapacityof2.3MW.Thewindfarmsdeliverrenewableenergytothestate-ownedpowergridinTaiwan,reducingdependencyonimportedfossilfuelsforpowergeneration.

LifeStraw water filters, Kenya

InwesternKenya,manypeopleuseindoorwoodburnerstoboilwaterdrawnfromunsafesources.Thisisastrongdriverofdeforestationandcontributesto

respiratoryproblems.TheKenyaLifeStrawprojectofferswaterpurificationfilterstovillagersthatsignificantlyimprovepublichealthandhouseholdairquality,andreducedeforestation.Thisprojectisthefirsttodirectlylinkcarboncreditswithsafedrinkingwater.

Gunung Salak geothermal power plant, Indonesia

TheGunungSalakpowerplant100kmsouth-westofJakartausesnaturalundergroundgeothermalresources.Theprojectinvolvestheupgradeofexistingturbinestosignificantlyimprovetheplant’sefficiencyandgenerategreateroutputofcleanenergyfromthesamegeothermalsteamsource.

Lau Renun run-of-river hydro power plant, Indonesia

TheLauRenunhydroprojectisagrid-connected,run-of-riverhydroplantthatgenerateselectricityforSumatra.Usinganaturalheightdifferenceofabout500m,itgeneratesrenewableenergywithouttheneedforaretainingdam.Wateristakenfromseveralsourcestoensuresufficientdownstreamflowandfurtherminimiseenvironmentalimpacts.Communitybenefits,includingjobcreation,supportforlocalartisansandschools,enabledtheprojecttoachievesocialcarboncertification.

AMP 2016 carbon offset requirements

Project Abatement typeRegistry (verification standard)

Tonnes CO2e offset

Wastewater treatment at General Starch Co Ltd, Thailand Methane capture Markit (VCS) 455

InfraVest Changbin and Taichung Wind Farms, Taiwan Renewable energy Markit (Gold standard) 7,500

LifeStraw water filters, Kenya Avoided deforestation Markit (Gold standard) 1,000

Capacity upgrade of Gunung Salak geothermal power plant, Indonesia Renewable energy APX (VCS) 10,000

82MW Lau Renun run-of-river hydro power plant, Indonesia Renewable energy APX (VCS) 2,253

Total carbon offsets retired 21,208

AMP 2016 community report 11

From 2013 –16…

30% reduction in Scope 1 and 2 (mainly office electricity) emissions by AMP

19% reduction in Scope 3 emissions from air travel

40% reduction in office paper ordered by AMP’s Sydney headquarters

AMP Capital Real Estate initiativesIn2016,AMPCapitalinstalledasolarrenewableenergysystematitsNorthbridgeShoppingCentreinSydney.This100kWsystemconsistsof377solarmodulesthattakeupabout650m2.Capableofgenerating140,000kWhayear,whichisapproximately24%oftheshoppingcentre’sbasebuildingenergyconsumption,thesystemsavesabout$17,000ayearinenergycosts.

AMPCapitalalsointroducedfreechargingfacilitiesforelectricvehiclesandmobilityscootersatBayfairShoppingCentreinTauranga,NewZealand.

In2016,AMPCapital’s700BourkeStreetinMelbourne’sDocklandsobtaineda6-starGreenStarPerformancerating,indicatingworld’sbestpracticeoperationalperformance.ItwasonlythefourthbuildinginAustraliatoachievethis.

DuringtheyearthenewlyrefurbishedAMPCapitalbuildingat1ThomasHoltDriveinSydney’sMacquarieParkimproveditsNABERSratingfrom2.5to5starsandreceiveda5StarGreenStarOfficeV3

DesignRating.Notablefeaturesincludeanewhigh-performancedouble-glazedfacade,newlighting,morefreshairprovision,water-efficientfixtures,newbikeracks,lockersandchangerooms,anda100kWsolararray.

TheaboveinitiativeswereimplementedinrealestateinvestmentassetsmanagedbyAMPCapitalandarenotincludedinAMP’soperationalcarbonfootprint.

MoreinformationonAMP’sEnvironmentalPolicyandactivities,greenhousegasemissionsreportingcriteriaisavailableontheamp.com.auEnvironmental management page.

AMP 2016 community report12

HarnessingAMP’sdiversityishelpinguscreateacompanythatisgreaterthanthesumofitsparts.Totrulyunderstandandsupportourcustomersandthewidercommunity,weareleveragingthestrengthsandskillsofeachandeveryoneofourpeople.

Gender equalityGenderequalityisattheforefrontofourinclusionanddiversitywork,andwe’vemadestrongprogressinincreasingthenumberofwomeninAMP’smostseniorrolesasaresult.

In2016,weappointedfournewwomentoAMP’smanagementteamandwereproudtoappointCatherineBrennerasthe

firstfemaleChairmanoftheAMPLimitedBoard.Duringtheyear,AMPwasagainnamedanEmployerofChoiceforGenderEqualitybytheAustralianGovernment’sWorkplaceGenderEqualityAgency.

In2016,womenmadeup52%ofAMP’sworkforceandheld40%ofAMP’sseniorexecutiveroles–whicharetypicallyonetofourreportinglayersbelowtheCEOandrepresentthetop8%oftheorganisation.Thisisinlinewithour2016target.

Womenalsoheldaround41%ofourmiddlemanagerroles,whichtendtobefourtosixreportinglayersbelowtheCEO.Theserolesrepresentthenext24%oftheorganisation.Asthisisslightlybehindtarget(42%),AMP’smanagementteam

hascommittedtoanumberofactionstoincreasetherepresentationofwomenatthislevel.Theseincludeensuringmoregenderbalancethroughouttherecruitmentprocess,increasingleadershipteams’understandingofandcommitmenttoourgendertargets,theproactivedevelopmentandtalentmanagementofourfemaleemployeesandanincreasedfocusonflexiblework.

Wearealsostrivingtoincreasethegenderbalanceonourboards,witha40:40:20targetinplace.Womencurrentlyfill40%ofpositionsontheAMPLimitedBoard.Bytheendof2020,wewant40%oftherolesonourkeysubsidiaryboardstobefilledbywomen,with40%tobeheldbymenand20%byeitherwomenormen.

Representation of women at AMP

Roles 2020 target (%) 2016 target (%) 31 December 2016 (%) 31 December 2015 (%)

AMP Limited Board 40 40 40 33

Senior executives 47 40 40 37

Middle managers 50 42 41 39

All employees n/a n/a 52 52

Our people

AMP believes an inclusive culture that is rich in diverse thinking, ideas and experience brings better results for our customers, shareholders and community.

AMP 2016 community report 13

In 20161…

52% of people employed by AMP were women

40% of AMP Limited’s Board members were women

40% of senior executive roles at AMP were held by women

Understanding our peopleIn2016,AMPrananinclusionanddiversitysurveytounderstandthedifferentwaysinwhichouremployeesidentifythemselves,andhowthismayhelporhindertheirabilitytogive–andbe–theirbestatwork.

Thesurveycoveredabroadrangeoftopicsincluding:gender,age,countryofbirth,ancestryandethnicity,Indigenousidentity,languages,industryexperience,sexualidentity,mentalhealth,disability,relationshipsandcare-givingresponsibilities,andtheneedforflexiblework.SurveyfindingshavehelpedAMPestablishabaselinefordemographicdiversity.Moreimportantly,however,theyprovideadeeperunderstandingoftheopportunitieswehavetohelpemployeescontributetotheirfullpotentialatAMP.

Followingthesurveyfindings,AMPwillfocusonflexibleworkasakeypriorityacrossallemployeedemographics.

AMProudAMProudisacommunitygroupforlesbian,gay,bisexual,transgender,intersexandqueer/questioning(LGBTIQ)

employeesandtheirsupporters.Thegroupisopentoallemployees,regardlessofsexualorientation,andpromotesadiverseandinclusiveenvironmentwhereemployeescanconfidentlypresentthemselvesandfeelfreetotalkabouttheirfamilyandlife.

AMP’s pillars of diversity – Committed and inclusive leadership:

Ourleadersaresupportedtocreateaninclusiveculturethathelpspeopleplaytotheirstrengths.

– Merit-based policies and practices:Wefocusonequalitywhenwerecruit,develop,promoteandpayourpeople,aswellaswhenwerecogniseandrewardtheirperformance.Thisincludeshavinggenderbalancedrecruitmentshortlists,developingfemaleleaders,reviewingourpayandperformanceoutcomesandprovidingpoliciesandpractices–suchasflexiblework–thatsupportallourpeople.

– Decision-making and voice:Weleveragethediversethinkingacrossourbusinesstobetterunderstandourcustomersandmeettheirneeds.

– Weuseahuman-centreddesignapproachtolistentotheneedsofourcustomersandtoguidethedesignofourprocessesandproducts.

– Measurement, accountability and rewards:Wesetchallengingdiversitytargetsandbelievemeetingthesetargetswilldeliverbetterresultsforourbusiness.AMPalsoconductsanannualpayequityreviewtoidentify,analyseandaddresspotentialareasofinequity.ThiscommitmentisexpresslyoutlinedinAMP’sremunerationpolicy.

TheAMPInclusionandDiversityCouncil,madeupofourCEOandmanagementteam,settheorganisation’sgoalsanddirectionforinclusionanddiversity.Theyarealsoresponsibleforinspiringourleadersandholdingthemtoaccount.ThePeopleandRemunerationCommitteeisresponsibleforoverseeingtheimplementationofourinclusionanddiversityinitiatives,andreportingkeyactionsandprogresstotheboard.

AMP’sdiversityandinclusionpolicycanbefoundontheamp.com.auCorporate governance page

1 Asof31December2016.

AMP 2016 community report14

Supporting and developing peopleOuraimistoattract,motivateandretainexceptionalemployeeswhostrivetohelpourcustomersandcreatevalueforourshareholders.AMPprovidesarangeofpersonalandprofessionaldevelopmentandcareeropportunitiestohelpourpeopletogrow,reachtheirpotentialandtakeactionsthathavegenuinevalueandinfluence.Theseincludesecondments,mentoring,cross-teamprojects,onlinelearningandexternalstudy.

In2016webeganthetransformationofourperformancemanagementframeworkwiththeintroductionofanewperformancephilosophycalledPerform@AMP.Thisnewapproachfocusesonimprovingperformanceandhelpingdeveloppeoplethroughfrequentqualityconversationsandsimpletools.

Webelievethatinordertodeliveraspecificexperienceforourcustomers,weneedtobehaveinthesamewaywhenworkingtogether.TheAMPPracticesarebasedonthehelpourcustomershavetoldustheywant–helpthatisexpert,proactiveandpersonalised,andeffortless.Theseguideouremployees,notonlyhowtointeractwithcustomers,butalsointeractwitheachother.

TheongoingdevelopmentofAMPfinancialadvisersisalsosupportedthroughtheAMPAdviserAcademy–acentreofexcellencededicatedtotheeducationanddevelopmentoffinancialadvisers.

Top-ranking graduate programAMPprovidessupportedentryintothefinancialservicessectorthroughourwell-regardedgraduateprogram.Thistwo-yeartargeteddevelopmentprogram,whichiscommittedtonurturingnewtalent,tookin31Australiangraduatesin2016andfiveinNewZealand.

TheAustralianAssociationofGraduateEmployees(AAGE)nameditthetopfinancialservicesprogramofitstypefor2016,followinganationalsurveyofmorethan2,500graduateparticipants.TheAMPprogramwasrankedsixthamonggraduateemployersacrossavarietyofsectorsinAustralia.

Employee benefitsAMPunderstandsthatlifeisnotallaboutwork.Thisiswhyweprovidebenefitsthathelpouremployeesstayontopoftheirfinances,familytime,healthandsociallives.

AMP’semployeebenefitsinclude:– apurchasedleavescheme– anAMPchildcarecentreinSydneyand

generousparentalleave– discountedoffersforfinancialproducts

andservices– 12%employersuperannuation

contributions1

– thechancetosalarysacrificegymmemberships,childcarefees,supercontributions,carparkingornovatedleases

– regularhealthandwellbeingprograms,andon-sitegymsatsomeofficelocations

– third-partydiscountsthroughouronlinediscountprogram,AMPAdvantage

– accesstoafree,confidentialcounsellingandadviceserviceforemployeesandtheirimmediatefamily

– socialclubsinmultipleofficesthatofferdiscountedentertainmenttickets.

Healthier workplacesOurrefurbishmentprojectatAMP’sSydneyheadquarters,withitsvarietyofworkingspaces,standingdesksandmobiletechnologysupport,encouragesflexibleandhealthierworkingpractices,greaterco-operationandagility.Ithasalsoresultedina27%averagereductioninenergyintensityperfloor.

ThisapproachtoworkinghassincebeenrolledouttoAdelaide,withmorelocationstofollowin2017.

AMPisalsoasignatorytotheRoyalAustralasianCollegeofPhysicians’Consensus Statement on‘goodwork’andtheroleitplaysinthewellbeingofindividuals.

Our peoplecontinued

1 EmployeesemployedunderNationalMutualLifeAssociationterms(NMLA)areentitledto10%employersuperannuationcontributions,effectiveApril2014.

FindoutmoreaboutworkingatAMPatamp.com.au/ampcareers.Forinformationonourgraduateprogram,visitamp.com.au/graduates.

AMP 2016 community report 15

More than

3,500financial advisers in Australia and New Zealand

Over

5,400employees

36 Australian and New Zealand graduates joined AMP’s graduate program

AMP provides a range of personal and professional development and career opportunities to help our people to grow, reach their potential and take actions that have genuine value and influence.

In 2016…

AMP 2016 community report16

ThephilanthropicarmofAMPachievesthisintwoways:

– IthelpspeopletohelpthemselvesbysupportingorganisationsthatgivedisadvantagedAustralianslife-changinglearningandworkopportunities.

– Italsohelpspeopletohelpothers.ItsupportsAMPemployeesandfinancialadviserstosharetheirtime,skillsandresourceswithpeopleinneed,andbacksamazingAustraliansdoinggreatthingsinthecommunitythroughAMP’sTomorrowFundgrants.

Since1992,theAMP Foundation hasdistributedalmost$86milliontohelpcharitiesandindividualsmakeapositiveimpactoncommunities.In2016,theAMPFoundationdistributed$5.2millionandAMPemployeesdonatedandfundraisedmorethan$829,000.

How the AMP Foundation is fundedTheAMPFoundationhasacapitalbase,orcorpus,whichAMPhascontributedtothroughdonationsofmoneyandshares.

In1998,whenAMPdemutualised,AMPdonated$30milliontotheAMPFoundationandallocated2.5millionshares.In2001,theAMPFoundationretainedcloseto1.7millionsharesattheendoftheverificationprocessofshareholders(20%oftheunverifiedshareholding).TheinvestmentincomefromthecorpusisusedtosupportcommunityinitiativesandpayfortheAMPFoundation’srunningcosts.ProbonosupportisprovidedbyErnst&YoungandMinterEllison.TheAMPFoundationalsoreceivedvaluableprobonoguidancefromJohnKingofProlegisLawyers,whoisaformerboardmember.

AMPCapitalistheAMPFoundation’sinvestmentmanager.ThemajorityoftheAMPFoundation’sassetsareinvestedinabespokeequitiesportfolioconstructedandmanagedbyAMPCapital,whichtargetshighafter-taxdividends.

Theinvestmentperformance(afterfees)overthepastthreeyearsfortheAMPCapital-managedportfoliofollows:

2016–8.4%2015–8.3%2014–13.5%

TheAMPFoundationinvestsapercentageofitscapital(upto3%)insocialbenefitfinancialinstrumentsandsocialenterprisesthatachievebothacommercialinvestmentreturnanddemonstratedsocialoutcomes.ItiscurrentlyinvestedintheNewpinSocialBenefitBondandtheBenevolentSociety

Our work in the community

The AMP Foundation works towards a better tomorrow for everyone – especially those facing challenges accessing education and employment opportunities.

AMP 2016 community report 17

SocialBenefitBond,andpreviouslywastheonlyphilanthropicfoundationtoinvestinGoodStartEarlyLearningCentres.

The AMP Foundation BoardTheAMPFoundationhasanindependentboard,whichapprovestheFoundation’sstrategicdirectionandmonitorsitscommercialinvestmentsandcommunitypartnershipsandprograms.Thedirectorswhoserveontheboardare:

– RichardGrellmanAM(Chairman)– PaulLeaming– PrueMilne– MatthewPercival– FionaWardlaw

A strategic approachInthepastdecade,philanthropyhasundergoneadramatictransformation,withtheriseofcrowdfunding,the

introductionofnewtaxincentivesforgivingandtheapplicationofbusinessprinciplestosocialinvestment.

Thisnewageofphilanthropybringswithitanincreasinglycomplexsetofsocialinvestmentdecisions.Thisiswhy,in2015,theAMPFoundationundertookastrategyreviewofitscommunityinvestmentandinvestigatedbestpracticeinphilanthropyinAustraliaandworldwide.ThereviewvalidatedtheAMPFoundation’sapproachtophilanthropytodate,particularlythrough:

– socialimpactinvesting(suchasourinvestmentintheNewpinandBenevolentSocietysocialbenefitbonds)andthefundingsupportofSVA’simpactinvestingteam

– capacitybuildingofthenon-profitsectorbyfundingSVAandTheFundingNetwork,aswellasinvesting

innon-profits’coreoperations,infrastructureandgrowththroughlong-termpartnerships–manyinexcessof10years

– focusingonsystemicissuesandconcentratingfundsoncomprehensiveprograms.

Asaresultofthereview,in2016theAMPFoundationshifteditsfocustoincludeinvestinginnon-profitsthatsupportdisadvantagedpeopleofallagesandbackgroundstomoveintoandstayinemploymentandbecomefinanciallysecure.Thefoundationwelcomedsevennewpartnershipsin2016(seepage20).

$5.2m in funds were distributed to the community by the AMP Foundation

211 non-profits were supported by the AMP Foundation and AMP employees through partnership funding, donations, fundraising and volunteering

$85.7m had been distributed throughout the community by the AMP Foundation since 1992

In 2016…

18 AMP 2016 community report

The AMP Foundation’s evolution

The AMP Foundation has evolved considerably over the past 25 years, both in its structure and its giving strategy, reflecting changing approaches to philanthropy, new ways to give in the digital age and international best-practice. This timeline outlines just a few of the AMP Foundation’s milestones since its inception in 1992.

1997 1999 2002

1992–1997 1998 2001 2004

The AMP Foundation’s work is funded through the income earned on an AMP common (non-statutory) fund. Community giving is through one-off grants.

AMP donates $30 million to the AMP Foundation.

Social Ventures Australia (SVA) is founded by the AMP Foundation, The Benevolent Society, WorkVentures and The Smith Family. The AMP Foundation receives 1,698,352 AMP shares as a result of AMP’s demutualisation (20% of unclaimed shares). AMP’s Employee Volunteering program is launched.

The AMP Foundation unveils a new strategy that focuses on capacity building and community involvement, begins a $1 million annual partnership with The Smith Family to support education initiatives.

The AMP Foundation’s current legal structure is created, encompassing two main trusts – the AMP Foundation Trust and the AMP Foundation Charitable Trust. The Foundation enters into its first community partnership, providing $2 million to the Queensland Leukaemia Foundation to expand nationally.

AMP donates 2.5 million AMP shares to the AMP Foundation. The AMP Foundation enters a $1 million partnership with the National Breast Cancer Centre to increase education and awareness.

SVA is formally launched in 2002. The AMP Foundation is a major funder of Planet Ark’s National Tree Day – providing $2.1 million in funding to the cause over seven years.

19AMP 2016 community report

2008 2010 2013 2015

2009 2012 2014 2016

The AMP Foundation invests its capital in the innovative GoodStart Early Learning childcare group, founded by a consortium of non-profits.

‘The best of every woman’ report into philanthropic investment in Aboriginal women and girls is commissioned and published by the AMP Foundation. Following AMP’s 2011 merger with AXA, the AXA Charitable Trust becomes part of the AMP Foundation.

AMP’s Tomorrow Fund, a $1 million annual grants program to support amazing Australians doing great things, launches.

Following its strategic review, its capacity building theme is broadened to include funding of employment-related issues. After a national search, the AMP Foundation partners with seven non-profits working to improve employment outcomes for disadvantaged Australians.

The AMP Foundation commissions and launches ‘Our children, our future’ report into best practice in Indigenous education. As a result, partnerships are formed with The Graham (Polly) Farmer Foundation, Mission Australia and Clontarf.

The AMP Foundation starts funding the AMP Cancer Council Pro Bono Program, which enables AMP advisers to provide free financial advice to people affected by cancer.

The AMP Foundation is a seed funder in The Funding Network (TFN), which it still supports. TFN has since raised over $4.6 million for grassroots charities through live crowdfunding.

The ‘Key trends and best practice in philanthropy’ report is published by the AMP Foundation and Social Ventures Australia.

AMP 2016 community report20

Ourcommunitypartnersrunin-depthprogramsthathelpaddresssocio-economicdisadvantage.Mostaredesignedtoimproveeducationalandemploymentoutcomesformarginalisedpeople.

Thefundingprovidedcanconsistofa‘growthcapital’componenttohelpanorganisationdevelop,‘coreinfrastructure’tofundanoperationalrole,programfundingoracombinationofallthree.Wherepossible,theAMPFoundationfacilitatesmentoring,probono,volunteeringandfundraisingforitscommunitypartners,andalsohostsfunctionsinAMPbuildingsontheirbehalf.

Our employment partnersIn2016,theAMPFoundationwelcomedsevennewpartners–allnon-profitshelpingdisadvantagedAustraliansintoemployment,eitherthroughdirectserviceprovisionorthoughtleadership.

First Australians Capital (FAC)

Asthefirstnon-governmentfundestablishedbyandforAboriginalpeople,FACwillprovidebusinessadvisorysupport,

capital,andaccesstonetworks,enablingAboriginalpeopletogrowandscaleabusinessidea.FACisusingourfundingtolaydownstrongfoundationsthatwillenableittoachieveitsfive-yeargoalofbuildingapipelineofmorethan100Aboriginalcommercialenterprises.2016 funding: $200,000

Global Sisters

GlobalSisterssupportsdisadvantagedwomentocreateandrunsuccessfulbusinessesbyprovidingafullsolutiontobusinessstart-upanddevelopment.TheAMPFoundationisfundingGlobalSisterstocreatesustainableself-employmentandfinancialindependenceforwomenonlowincomes.2016 funding: $200,000

STREAT

ThisMelbournenon-profitrunsaseriesofhospitality-relatedsocialenterprisesthatprovidetrainingforat-riskyouth,includinghospitalitycourses,aCertificateIIprogram,workexperienceopportunitiesandjobplacementservices.Withaholisticapproach,italsohelpsyoungpeople

accessmentalhealth,drugandalcoholsupport.OurfundingishelpingSTREATdevelopitsCollingwoodtrainingacademy,tofurtherexpandthetrainingandemploymentpathwaysitoffers.2016 funding: $150,000

The Conversation

TheConversationisanindependentonlinenewsnetworkwherearticlesaresourcedfromtheacademicandresearchcommunity,writteninplainEnglishanddelivereddirecttothepublic.Sincelaunchingin2011,ithasgrowntobecomeoneofAustralia’slargestindependentnewsandcommentarysites.TheAMPFoundation’sfundingisbeingusedtoemployafull-timeeditortohelpshinealightonemploymentobstaclesandsolutions.2016 funding: $100,000

The Stroke Association of Victoria

TheStrokeAssociationofVictoriafocusesonfindinginnovativesolutionsthatreducehealthcostsandincreaseinclusionforpeoplewhohavesufferedastroke.TheAMPFoundationisfundingtheAssociation’s

Our community partners

The AMP Foundation takes a strategic and proactive approach to philanthropy by forming long-term partnerships with a small group of charitable organisations. These partnerships span a minimum of three years, although some continue for more than 10 years.

17 community partners received $2.7m to fund community programs

7 new partners with an employment focus received $1m in 2016

16 years is the length of our longest partnership – with SVA

In 2016…

AMP 2016 community report 21

StayatWorkInitiative–aGeelong-basedpilotprogramthataimstoidentifystrokepatientswhoarebestplacedtomakeagoodrecoveryandhelpsthemkeeptheirjobortransitiontoamoresuitableone.2016 funding:$100,000

Vanguard Laundry Services

ThissocialenterpriseisaninitiativeofTheToowoombaClubhouse(TCH),anon-profitworkingwithpeoplelivingwithamentalillnessintheToowoombaregion.VanguardLaundryServiceshasestablishedapurpose-builtcommerciallaundryandcareercentredevelopedaroundanine-yearcontractwithStVincent’sPrivateHospitalToowoomba.Itiscreatingjobsandcareerpathwaysforpeoplelivingwithmentalillnesswhostruggletosecurework,reducingwelfaredependency.2016 funding: $100,000

Wesley Mission

Eachyear,closeto2,700youngpeopleaged15to17leavetheNSWcaresystemwithoutadequatesupport.WesleyMissionhelpsyoungpeopleleavingcaretotransitionintoemploymentbysupportingthem18monthsbeforeexitingcare,withcaseworkersidentifyingbarrierstoemploymentanddevelopingsolutionstonon-vocationalissues.Anemploymentconsultantwillhelpthemmeettheircareergoalswhileanemploymentbrokerwillsourceplacementopportunities.2016 funding: $150,000

Our 2016 long-term partnersAustralian Indigenous Mentoring Experience equipsyoungAboriginalandTorresStraitIslanderswiththeskillsandconfidencetocompletehighschoolandpursuefurtherstudyandemployment.Partner since20102016 funding:$40,000

Brotherhood of St Laurence runsSteppingStones,amicro-businesssupportandmentoringprogramformigrantandrefugeewomeninMelbourne.Participantsgainsmallbusinessskillsthatenablethemtoincreasetheircommunityparticipation.Partner since20052016 funding:$167,750

CentaCare Wilcannia-Forbes supportsdisadvantagedpeopleinCentralandFarWestNewSouthWales.TheAMPFoundationfundedafinancialliteracyprogram,runbyAboriginalfinancialcounsellors.Partner since20052016 funding:$100,000

Clontarf Foundation usesfootballtoengageAboriginalstudentsatmorethan90schoolsacrossthenationwitheducationandemployment.Toplayfootball,studentsmustattendschoolregularlyanddisplaygoodbehaviour.Partner since20082016 funding:$340,000

CREATE Foundation advocatesforchildrenincareandworkswithgovernmentstoimprovetheircareexperience.Italsoprovideschildrenincarewithinformationontheirrights,issuesandlifeskills.Partner since20062016 funding:$300,000

Ganbina helpsyoungAboriginalpeopleinShepparton,Victoria,throughschool-to-worktransitionprogramstoensuretheyreceivetheeducationandtrainingneededtoreachtheirfullpotential.Partner since20052016 funding:$100,000

The Graham (Polly) Farmer Foundation providesAboriginalstudentswithanafter-schoolstudyfacilityandindustrysupport,aswellastutorialandvocationaleducationalassistance.Partner since:20082016 funding:$200,000

The Salvation Army operatestheAMP614YouthBusinMelbourne.Itprovidesemergencyaidandsupportforhomelessandmarginalisedyouth,andconnectsthemtoservices.Partner since20052016 funding:$100,000

Social Ventures Australia investsinsocialchangebyincreasingtheimpactandsustainabilityofthesocialsector.Itfundshigh-potentialorganisationsthatfostersolutionstocommunitychallenges.Partner since20012016 funding:$250,000

The Funding Networkorganiseslivecrowdfundingeventsforsmall,innovativenon-profitsandhelpstheseorganisationsbuildtheircapacity.Partner since20132016 funding:$100,000

AMP 2016 community report22

VolunteeringThroughouttheyear,theAMPFoundationhelpedAMPemployeestovolunteerwith50non-profits.Theycompleted168differentprojects,includingmentoringpeoplewithintellectualdisabilities,helpingtosaveandsharefoodthroughOzHarvestandFareShare,andhelpingtomanagedonatedsuppliesatGood360andtheDandelionSupportNetwork.Ouremployeesalsomadecloseto500blooddonationsthroughtheCommunityProgram.

In2016,theAMPFoundationpilotedaskilledvolunteeringprogramthatenabled60AMPemployeestosharetheirknowledgeandbusinessexpertisewith21grassrootsnon-profits.Runovereightweeks,thesuccessofthispilotprogramconfirmedthebenefitsofcorporateemployeessharingtheirskills.SkilledvolunteeringwillcontinuetobeofferedthoughtheAMPFoundation’sCommunityProgram.

Senior management mentoringIn2016,theAMPFoundationformedarelationshipwithKilfinan–aleadingmentoringprogramthatprovidesvaluablerelationship-buildingopportunitiesfor

businessandnon-profitleaders.Duringtheyear,10AMPsenioremployeesmentorednon-profitCEOs,withmostofthoserelationshipscontinuingin2017.

Employee fundraisingTheAMPFoundation’sCommunityProgramsupportsAMPemployeeswhoraisemoneyforcharitybydollar-matchingfundraising.

AMPemployeesraised$508,006for48charities.Employeesorganisedandtookpartin56fundraisers–fromraising$60,112forStVincent’sCurranFoundationthroughtheCity2Surfevent,$66,951forSeptemberand$48,872fortheCREATEFoundationattheAMPCapitalBeatTheBossestriviaevents.

TheAMPFoundationissupportedby68volunteerAMPCommunityChampionswhoencouragetheirAMPemployeepeerstoparticipateinvolunteeringactivities,payrollgivingandfundraisingactivities.

Payroll givingThroughtheAMPFoundation’spayrollgivingprogram,employees’donationsarematchedbythefoundation.Itprovidesavaluablesourceofrevenueforcharities

workinginarangeoffields,includinghealthanddisability,theenvironment,animalwelfare,homelessness,educationandinternationaldevelopment.

Duringtheyear,562ofourpeopledonated$321,189tocharitiesthroughpayrollgiving,whichwasmatchedbytheAMPFoundation.

The Funding Network events at AMPAMPemployeesparticipatedinalivecrowdfundingeventrunbyAMPFoundationcommunitypartnerTheFundingNetwork(TFN).Guestsatthisevent,heldatAMP’sSydneyheadquarters,raisedcloseto$100,000forfourgrassrootscharities:GreenConnect,StudioA,DaystarFoundationandMelbourneIndigenousTransitionSchool.

TFNeventsareacrossbetweenafriendly‘SharkTank’andlivecrowdfundingwhereguestshearpitchesfromsmallgrassrootscharities.Since2013,whentheAMPFoundationprovidedseedfunding,TFNhasinspiredmorethan4,000peopletogive$4.6millioninfundingandin-kindsupporttosmallnon-profits.

AMP Foundation’s Community ProgramAMP’s people have a long tradition of giving back to the community. Through its Community Program, the AMP Foundation encourages and supports employees to donate their time and resources to a range of charities that make a positive impact on the community.

19,767 hours were given to non-profit volunteering and fundraising initiatives by AMP employees

$829,000 was donated and fundraised by AMP’s employees

In 2016…

39% of our employees donated time and money to charity though the AMP Foundation Community Program.

AMP 2016 community report 23

Unsung HeroesUnsungHeroesareAMPemployeeswhovolunteerwithacharityformorethan80hoursayearorserveontheboardofacharity.Torecognisetheircontributiontothecommunity,theAMPFoundationdonates$3,000totheorganisationstheyvolunteerwith.

In2016,52UnsungHeroeswererewardedforvolunteeringorservingontheboardofacharity,includingDressForSuccess,NewSouthWalesRuralFireService,locallifesavingclubs,StVincentdePaul,ScoutsAustralia,YouthOffTheStreetsandmanyothers.

Giving across the globeSince1998,AMPhasprovidedmorethan$2milliontohelpover180NewZealanderspursuetheirdreamsthroughtheAMPScholarshipsprogram.In2016,28Kiwissharedinmorethan$200,000inscholarships.

ThroughtheNZAMPIgniteProgram,$16,000wasawardedtohelpPhDstudentsfurthertheirstudies.

Duringtheyear,AMPCapitalsupportedthecharitableeffortsofemployeesworkinginsomeofitsinternationaloffices.ItprovidedfundingtoTheSeeingEye(NewYorkoffice),Shelter(London)andCommunityChest

(HongKong).EmployeesatAMPCapitalinChicagodonatedtheirtimewithHabitatforHumanity,whichwasalsosupportedbyadonationfromAMPCapital.

AMP Cancer Council Pro Bono ProgramAcancerdiagnosiscanhaveaheavyimpactoneveryfacetofaperson’slife,includingtheirfinances.TheAMPCancerCouncilProBonoProgramenablesAMPfinancialadviserstosharetheirexpertiseatnocost,withpeopleaffectedbycancer.TheAMPFoundationfundstheadministrationofthisprogram.

Throughtheprogram,peopleaffectedbycancerreceivefreeguidanceonissuessuchasaccessingCentrelinkbenefits,applyingforearlyaccesstosuperannuationandinsurancebenefits,developingabudgetandensuringaregularcashflow,aswellasplanningforthefinancialfutureoftheirfamily.

Theprogramhasgrownsignificantlyoverthepastsixyears,andnowoperatesacrossthenation,with599AMPadviserpracticessigneduptoassistfamiliesaffectedbycancer–63havingjoinedtheprogramin2016.Since2010,morethan4,397familieshavebeenhelpedbytheAMPCancerCouncilProBonoProgram,with775familiessupportedbytheprogramin2016.

AMP Capital Shopping CentresAMPCapitalShoppingCentresinAustraliaandNewZealandcoordinatearangeofactivitiestosupportbothnationalandlocalcharities.In2016,16centresformedpartnershipswithlocalnon-profitorganisations,providingfundraising,volunteeringandpromotionalsupport.CharitiesincludedOmanuBeachSurfLifesaving,BellyfulEastAuckland,AnimalWelfareLeague,KidsFund,TheSalvationArmy,EdmundRiceCamps,FiFoFamiliesandOzHarvest.Theaimistosupportcausesthatresonatewiththelocalcommunityandoffermorethanjustmonetarysupport.

AMPCapitalShoppingCentresalsosupporttheworkoftheCREATEFoundationthroughouttheChristmasperiodbymakingadonationforeverySantaphotopackagesold.In2016,thisinitiativeraised$23,250forthenon-profit.Throughouttheyear,AMPCapitalemployeesraisedafurther$48,872forCREATE.

AnAMPCapitalShoppingCentrenationalonlineChristmascompetition,HideNStamp,alsohadacharitycomponentin2016,raisingmorethan$16,000forcentres’localcharitypartners.

The AMP Foundation’s financial snapshot – 2016

For the year end 31 December2016

($)2015

($)

Revenue from investment income 11,137,908 9,448,395

Donations and payments to the community

Capacity building (community partner support)

AMP Foundation Community Program (volunteering, fundraising, mentoring)

AMP Cancer Council Pro Bono Program

Charitable donations

AMP Tomorrow Fund grants

2,964,402

973,836

100,000

172,100

1,000,000

2,578,196

935,762

100,000

198,233

1,000,081

5,210,338 4,812,272

Operational costs

Investment fees

1,424,540

374,975

1,427,059

358,739

Assets

Net liquid assets

AMP shares

Australian Equity portfolio

Newpin Social Benefit Bond

The Benevolent Society Social Benefit Bond

2,425,385

10,695,727

127,652,421

100,000

200,000

4,605,751

12,375,572

121,794,582

100,000

200,000

Total corpus 141,073,533 139,075,905

AMP 2016 community report24

In2016,ourAMPTomorrowFundprogramawardedgrantsto53Australians–knownasAMPTomorrowMakers–mirroringtheincrediblediversitythatexistsinourcommunity.Theyincludedamaterialsscientistwhohasdevelopedagame-changingatommicroscopeandaphysiotherapistwhohasestablishedaprobonohealthclinicforpeopleexperiencinghomelessnessinAdelaide.Theprogramalsosupportedmusicians,medicalresearchers,athletes,appdevelopersanddisabilityadvocates.

Among our 2016 AMP Tomorrow Makers were:Sister Diana Santleben:SisterDihasdevotedherlifetohelpingothers.Inrecent

years,shehasfocusedonsupportingrefugeefamiliesinNewcastle,NewSouthWales.ThisAMPTomorrowMakerputhergranttowardsestablishingarevolvingmicrofinancefundtohelprefugeesconfrontedbyfinancialemergency.Thefundprovidessmallloanstopayforcostssuchasdrivinglessons,medicalbillsandshortcourses.

“People do not forget the generosity they have been offered during their early days in Australia and their loyalty to the country that has assisted them will persist for generations.”

Michael Milford:MichaelisanAssociateProfessorofRobotics,anAustralianResearchCouncilFutureFellow,MicrosoftFacultyFellowandChiefInvestigatoratthe

AustralianCentreforRoboticVision.Aftermanyyearsofwritingaboutandteachingmaths,herealisedhiseffortswerestillnothavinganimpactonthosewhomostneededit–disengagedstudents.ThisledhimtofoundMathsThrills,aprogramthatusespopularentertainment,includingyoungadultnovels,moviesandgames,tomakemathematicsafun,dailypartofeveryone’slives.ThisBrisbane-basedAMPTomorrowMakerisusinghisgranttoshareMathsThrillsthroughoutAustraliaandbeyond.

“One of the greatest joys in life is bringing that light of understanding to someone’s face where before there was none.”

AMP’s Tomorrow Fund

Each year, AMP’s Tomorrow Fund offers amazing Australians doing great things the chance to share in $1 million in grants. Australians of all ages, walks of life, interests and abilities can apply online for grants of up to $100,000.

Another$1millioninAMPTomorrowFundgrantswillbeofferedin2017,withapplicationsopeninginApril.Tofindouthowtoapplyforagrantandtolearnmoreaboutour2016AMPTomorrowMakers,visitampstomorrowfund.com.au

$5.2m in funds were distributed to the community by the AMP Foundation

211 non-profits were supported by the AMP Foundation and AMP employees through partnership funding, donations, fundraising and volunteering

25% reduction in AMP’s greenhouse gas emissions recorded since 2013 – exceeding our 15% target

4 years as a carbon-neutral business

2% year-on-year reduction in AMP’s greenhouse gas emissions

$2.4b in Australian retirement payments

$1,193m in insurance payments helped our customers

Over

4 millioncustomers

How AMP helped our community in 2016

39% of our employees gave time and money to charity via AMP Foundation programs

1 Asof31December2016.

52% of people employed by AMP were women1

40% of AMP Limited’s Board members were women1

40% of senior executive roles at AMP were held by women1

Contact usphone +612 9257 5000web amp.com.au and ampstomorrowfund.com.auemail amp_foundation@amp.com.au

Facebook facebook.com/AMPaustraliaTwitter @AMP_AU or @ampfoundationLinkedIn linkedin.com/company/amp 21

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