amie advanced applications management

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Advanced Mobile Intelligence for Enterprises

AMIE Advanced Application Management Versity 95/96 R2.3

Versity 92 R1.4

AMIE Advanced Application Management

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Copyright Notice

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Contents

Part I: Introduction ............................................ 9

Welcome to AMIE Application Management ................................................................... 9

A Note about EMMs .......................................................................................................... 9

Prerequisites ....................................................................................................................10

Product Support ..............................................................................................................10

Chapter 1: Getting Started ................................................... 11

Open Application Management .......................................................................................11

Application Management Banner ...................................................................................11

Part II: Applications ......................................... 12

Spectralink Apps Summary ............................................................................................12

Chapter 2: Applications Overview ......................................... 14

Understanding Default, Enterprise, Group and Device Levels .....................................14

Default settings ...........................................................................................................14

Enterprise settings ......................................................................................................15

Group settings .............................................................................................................15

Device settings ............................................................................................................15

Batch Configuration ........................................................................................................16

Steps for Creating the .csv File ...................................................................................19

Upload .csv to AMIE Application Management ............................................................19

Editing and Re-using the .csv ......................................................................................20

Reapply Config ................................................................................................................20

Updating applications .....................................................................................................21

Chapter 3: Applications Configuration ................................... 22

Overview ...........................................................................................................................22

Allow/Disallow, Enable/Disable, True/False, Yes/No sliders ........................................22

Save/Cancel the configuration .....................................................................................22

Icon indicators .............................................................................................................22

AMIE Agent.......................................................................................................................24

Enable AMIE ...............................................................................................................24

Use Integrated AMIE Gateway ....................................................................................25

Metered networks ........................................................................................................25

Buffer Size ..................................................................................................................26


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Network Metrics Frequency .........................................................................................26

Device Metrics Frequency ...........................................................................................26

Battery Metrics Frequency ..........................................................................................26

Enable Logging Metrics to Logcat ...............................................................................27

Barcode ............................................................................................................................28

Barcode Menu .............................................................................................................28

Enable barcode scanner .............................................................................................28

General .......................................................................................................................28

Data Manipulation .......................................................................................................30

Custom Intent Settings ................................................................................................32

Symbology Settings ....................................................................................................34

Replace Control Characters ........................................................................................35

ScanFlex .....................................................................................................................36

ScanFlex .....................................................................................................................36

Create a ScanFlex profile ............................................................................................37

Basic vs Advanced Data Formatting ............................................................................38

Batt Life ............................................................................................................................40

Enable Battery Monitoring ...........................................................................................40

Low Battery Threshold ................................................................................................40

Vibrate/Sound .............................................................................................................41

Alarm Tone .................................................................................................................41

Snooze Time ...............................................................................................................41

Biz Phone--SIP .................................................................................................................42

Enable SIP ..................................................................................................................42

Registration 1 and 2 ....................................................................................................43

Common Settings ........................................................................................................49

Cisco Solution Partner Program (SPP) ........................................................................52

Cisco Contact Search .................................................................................................53

Advanced Contact Search Enable ...............................................................................54

Cisco Server Address..................................................................................................54

Cisco Server Username ..............................................................................................55

Cisco Server Password ...............................................................................................55

Search Field ................................................................................................................55

Search Value ..............................................................................................................55

Voicemail Enable ........................................................................................................56

Cisco Unity Server Address (Primary) .........................................................................56

Cisco Unity Server Address (Backup) .........................................................................56

Cisco Unity Server Username .....................................................................................56

Cisco Unity Server Password ......................................................................................56

Allow iDivert ................................................................................................................57

Allow Call Park ............................................................................................................57

Allow Hunt Group Login/Logout ...................................................................................57

Biz Phone--User Settings ................................................................................................57


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Biz Phone--LDAP .............................................................................................................59

Server Address ...........................................................................................................60

Server Port ..................................................................................................................60

Communication Security Type .....................................................................................60

Bind DN ......................................................................................................................61

Bind PW ......................................................................................................................61

Base DN .....................................................................................................................61

Primary Email Attribute ................................................................................................61

Alternate Email Attribute ..............................................................................................62

Biz Phone--Emergency Contacts ....................................................................................62

Contact Name, Contact Number .................................................................................63

Buttons .............................................................................................................................64

Allowed Values ...........................................................................................................65

Run application ...........................................................................................................65

Custom 1-4 .................................................................................................................66

Device Settings ................................................................................................................67

User Restrictions .........................................................................................................67

Quick Settings Tiles ....................................................................................................69

Time ............................................................................................................................70

Device Info ..................................................................................................................71

Edit Device Name .......................................................................................................72

Battery ........................................................................................................................72

Keyboard.....................................................................................................................73

Sleep ...........................................................................................................................74

Display ........................................................................................................................74

Touch ..........................................................................................................................76

Sounds ........................................................................................................................76

Emergency Alerts ........................................................................................................77

Camera .......................................................................................................................78

Network .......................................................................................................................79

Wallpaper ....................................................................................................................81

Admin Reboot Command ............................................................................................81

Logging ............................................................................................................................84

Syslog .........................................................................................................................84

Advanced Debugging ..................................................................................................86

Push to talk ......................................................................................................................92

Enable PTT .................................................................................................................93

Allow PTT transmission when phone is locked ............................................................93

Username ...................................................................................................................93

Multicast Address ........................................................................................................93

Codec .........................................................................................................................94

PTT Volume and PTT Volume UI State .......................................................................94

Default Channel UI State/Default Channel ..................................................................94


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Channel 1 to Channel 25 .............................................................................................95

SAFE .................................................................................................................................96

Monitoring ...................................................................................................................97

Enable SAFE Monitoring .............................................................................................97

Motion Settings ...........................................................................................................97

Snooze And Warning Timeouts ...................................................................................98

Panic Alarm .................................................................................................................99

Panic Button ................................................................................................................99

Panic Button Alarm Timeout (Seconds) .......................................................................99

Panic Button Silent Alarm .......................................................................................... 100

Emergency Call ......................................................................................................... 100

Emergency Call ......................................................................................................... 100

Emergency Dial Force Speaker ................................................................................. 101

Emergency Dial Number ........................................................................................... 101

Tones ........................................................................................................................ 101

SAFE ring tones ........................................................................................................ 101

Sound Stage ................................................................................................................... 103

Enable Sound Stage ................................................................................................. 104

Enable Sound Profile Switch ..................................................................................... 105

Enable Personal Profile ............................................................................................. 105

Default Sound Profile ................................................................................................ 105

Persist Active Profile Notification ............................................................................... 105

Enable NFC Beam .................................................................................................... 105

Profile Options .......................................................................................................... 106

Rules Options ........................................................................................................... 107

SSO Status ..................................................................................................................... 109

Sys Updater .................................................................................................................... 110

Trigger OTA .............................................................................................................. 111

Force Reboot After OTA Update ............................................................................... 112

Use Integrated AMIE Gateway .................................................................................. 112

Relative Path on Server ............................................................................................ 113

Network Protocol ....................................................................................................... 113

Polling Interval .......................................................................................................... 113

Revert Last Upgrade ................................................................................................. 114

Allow on metered network ......................................................................................... 114

Wi-Fi network configuration ....................................................................................... 114

Delay OS Update ...................................................................................................... 115

VQO ................................................................................................................................ 117

Wi-Fi Low RSSI Threshold ........................................................................................ 117

Channel Selection ..................................................................................................... 118

2.4 GHz: Channels 1-13 ............................................................................................ 119

5 GHz Subbands ....................................................................................................... 120

About FT and CCKM ................................................................................................. 120


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Web API .......................................................................................................................... 122

WebAPI ..................................................................................................................... 122

Phone State Polling ................................................................................................... 123

Push Settings ............................................................................................................ 124

Telephone Event Notifications ................................................................................... 127

Web Application Shortcuts ........................................................................................ 129

Part III: Utilities ............................................. 131

Chapter 4: Device Groups ................................................. 132

Prioritize Groups ............................................................................................................ 132

Create new Groups ........................................................................................................ 133

Configure or Change Group settings ........................................................................... 134

Chapter 5: Copy Configuration ........................................... 136

How to Copy Configuration: ......................................................................................... 136

Chapter 6: Configuration Backups ...................................... 138

Backup the Database ..................................................................................................... 138

Restore a SAM 1.x or Application Management Backup ............................................. 139

Application Management Software Updates ................................................................ 140

Chapter 7: Registration Info ............................................... 141

QR Code Registration .................................................................................................... 141

EMM Registration........................................................................................................... 142

SAM URL ........................................................................................................................ 142

Account Key ................................................................................................................... 142

Account Number ............................................................................................................ 142

SSL certificate ................................................................................................................ 142

Part IV: Appendices ....................................... 143

Appendix A: Spectralink References .................................... 144

Specific Documents ....................................................................................................... 144

Specific Documents .................................................................................................. 144

Appendix B: Conventions Used in this Document ................... 146

Icons ......................................................................................................................... 146

Typography ............................................................................................................... 147


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Appendix C: Sys Updater Server ......................................... 149

Admin Interface .............................................................................................................. 149

Package Management ................................................................................................... 150

Upload ...................................................................................................................... 150

Create/Remove a Directory ....................................................................................... 150

Provisioning from Application Management, SAM, or EMM ....................................... 151

Directory Relative Path .............................................................................................. 151

Package relative path ................................................................................................ 152

HTTP vs. HTTPS ............................................................................................................. 152

Appendix D: Logging Server .............................................. 153

Admin Interface .............................................................................................................. 153

Provisioning from Application Management, SAM, or EMM ....................................... 154

HTTP vs HTTPS .............................................................................................................. 154

Appendix E: Products Mentioned in this Document ................. 155

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Part I: Introduction

Welcome to AMIE Application Management

AMIE (Advanced Mobile Intelligence for Enterprises) Application

Management provides an easy and intuitive way to configure and manage

the deployment of many Versity smartphones. It is the primary tool for

configuring and administering Spectralink smartphones.

AMIE Application Management is part of the AMIE Analytics system. AMIE

enables administrators to keep track of real time device metrics using the

AMIE console. This document covers how to use the AMIE interface for

application administration. Details about the options presented for

configuration are fully details in the Spectralink Application Administration

Guide.

AMIE provides a comprehensive solution for administering the Spectralink

mobile workforce devices with complete confidence and security.

An administrator can configure any Versity administrative settings in AMIE

Application Management. These settings can be configured at the Device

level for a single device, at a Group level for a subset of devices or at an

Enterprise level for every device deployed within a facility. These settings are

picked up by all registered devices when they heartbeat into AMIE.

Each device provides information as part of its heartbeat. More detailed information is gathered

by Spectralink applications. This information is routed through the AMIE Agent and gathered in

AMIE to provide complete real time analytics.

Note: Do not configure smartphones manually when using AMIE

AMIE Application Management is designed to be the exclusive configuration

method for Admin menu options. If devices are configured manually through the

smartphone settings menus, AMIE will not “know” about these changes. Existing

AMIE configuration settings will overwrite any manual changes at the next

heartbeat.

A Note about EMMs

AMIE does not replace an Enterprise Mobile Management (EMM) nor does EMM replace AMIE.

Both have their place in the overall system management of your mobile devices. In brief, AMIE

provides easy, intuitive and precise device tracking and management to preserve and utilize


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your Spectralink mobile investment to the optimum level. An EMM provides an interface into the

greater system infrastructure.

Prerequisites

This document covers how to use the AMIE interface to configure Spectralink application

settings.

This document assumes that:

• AMIE gateway(s) are deployed

• the AMIE Console is available

• your organizations and locations have been configured through the console

• Versity smartphones either have been deployed or are in the process of being deployed

Product Support

Spectralink wants you to have a successful installation. If you have questions please contact the

Customer Support Hotline at 1-800-775-5330.

The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

For Technical Support: mailto:[email protected]

For Knowledge Base: http://support.spectralink.com

For Return Material Authorization: mailto:[email protected]




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Chapter 1: Getting Started

The Spectralink Application Administration Guide is your central reference for all Spectralink

App configuration options. Please refer to it for detailed information about each app

configuration option available to you through AMIE Application Management.

Top banner

Open Application Management

When you log into the AMIE Console, you must select your organization before you can access

Administration Management. Versity smartphones connect to AMIE through the address of the

gateway assigned to a location. See these supporting AMIE documents:

• Spectralink AMIE Planning and Installation Guide explains how to plan your AMIE

installation and how to deploy the gateway.

• Spectralink AMIE Console Administration Guide describes how to use the gateway as

the AMIE console to monitor Spectralink devices.

Application Management Banner

The tabs in the Application Management banner provide utilities to help manage applications.

Applications—Access to the installed applications for configuration and management.

Device Groups—Create and manage application groups

Copy Configuration—Transfer the configuration on one smartphone to a different smartphone

Configuration backups—View existing backups, create new backups, and restore previous

backups.

Registration info—Information for connecting Versity smartphone devices to Application

Management

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Part II: Applications

Spectralink Apps Summary

AMIE

The AMIE Analytics system enables

administrators to keep track of real time

device metrics on a management console.

Barcode

Barcode capture is available on the 9253,

9553 and 9653 models.

Barcode Lab

The Barcode Lab app provides a quick way

to demo how the scanner captures and

displays barcode results for 9253, 9553 and

9653 models.

Battery Life (Batt Life)

Batt Life helps the user manage battery use

by allowing a specified charge level to begin

low battery alerting.

Biz Phone

The Biz Phone app is Spectralink’s SIP

telephony application for Versity devices.

Buttons

The Buttons app is Spectralink’s application

to allow users to program the buttons on

Versity devices

Device

The Device Settings app is Spectralink’s

application that provides additional controls

for the system administrator for Versity

devices.

Diagnostics

Allows an administrator to quickly and

efficiently perform diagnostic tests prior to

considering RMA.

Logging

The Logging app is Spectralink’s application

for the management of syslog information

by the system administrator for Versity

devices.

PTT

The Push-to-talk (PTT) app is Spectralink’s

radio multicast app for Versity devices.

SAFE

The SAFE app is Spectralink’s application

for emergencies. It can be deployed in lone

worker environments or where facilities

require extra security.

SAM Client

The SAM (Spectralink Application

Management) Client app is Spectralink’s

application that enables Versity devices to

connect with the Application Management

server for Spectralink application

configuration and other phone management

services not available through an EMM.

Sound Stage

Sound Stage enables administrators and users to control the various system and


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application volume levels in the form of profiles.

SSO

Single sign-on is an authentication system that allows one Versity smartphone to be shared by multiple users, each with their own login.

Sys Updater

The Sys Updater app is Spectralink’s

application to check for software updates for

Versity devices.

VQO

Voice Quality Optimization (VQO) app is

Spectralink’s application for optimizing

audio and video calls from Spectralink

dialers or other third-party dialers.

Web API

The Web API app is used by developers to

interface with external services and provide

links to frequently used websites.

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Chapter 2: Applications Overview

The Applications tab opens the options to configure the Spectralink applications that are

installed on the Versity smartphones. The top banner allows you to choose the application from

a dropdown list. Then you choose the level as explained in the next section. The three blue

buttons are present on all application pages.

Trigger Heartbeat—prompts the phone(s) to heartbeat into Application Management

Re-Apply Config—refreshes the configuration on the phone

Batch Configuration—uploads the batch .csv file for renewing the configuration in the batch file.

Understanding Default, Enterprise, Group and Device

Levels

Common to all applications is the concept of levels of configuration. A setting can apply to all

phones, a few phones or a single phone: Enterprise, Group, and Device. A Choose level

dropdown menu is at the top of each application page where you select the level. Options

display one or more icons on the right side to indicate status.

Default settings

The Default level contains the system default value for all settings. It is the level from which all

other levels inherit by default. The defaults cannot be changed. A checkmark is displayed next

to settings to indicate when they have not been changed at any other level.


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Enterprise settings

The Enterprise level is used to make changes to all approved phones. You would use this level

to set application settings that are common to every phone you manage. At the Enterprise level,

settings from other levels are not visible. Conversely, when editing settings in the Group or

Device levels, settings from the Enterprise level will be visible if the value has not been changed

from the Enterprise level value.

Group settings

Group level settings are available when you browse to the Group page, select a Group and

select Change Config from the menu. The banner displays the Group tab.

Group settings override Enterprise settings. They apply only to the smartphones that have been

assigned to that group. Typically, group settings are used for barcode groups, security groups,

Push-to-talk, SAFE, Web API and Web Apps. They are also used for Feature deployment such

as Barcode Scanner.

A smartphone can belong to more than one Group. If there are conflicting settings, the Group

that is listed in the Group table closer to the top of the table has settings priority. The groups can

be re-prioritized using drag and drop in the Group table.

Device settings

When you select the Device level, the list of installed devices opens so you can select the

device to configure.

Some telephony (SIP) and Device settings are best configured through the batch configuration

utility discussed below.

Device settings override both Group and Enterprise settings. They apply only to the specific

smartphone(s) that has been selected from the Device List. Therefore, only those settings that

pertain to specific smartphones should be configured at the device level. Typically, the only

settings that are configured at the device level would be SIP extension settings.

Example

Let’s say you want to inspect more closely a particular smartphone that is behaving strangely.

You can alter the logging settings at the Device level for that phone only, setting it to log at an

Info level with an appropriate filter while all the other smartphones remain at a Warning level.

This gives you a close-up of just one device without the unnecessary syslog traffic that would

occur if all devices were set to the Info level.


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Batch Configuration

The Batch configuration tool can be used by telephony administrators to bulk provision SIP

service requirements and other settings that are unique to a single phone or a specified group of

phones. Settings loaded through the .csv file will override any enterprise/group level settings.

Two CSV templates, one without a group example and one with, are available from the Batch

Configuration area. Click either to download.

The .csv file is designed to be used when deploying a number of new smartphones in a new

installation or when expanding an existing installation. It sets values at the Device level only. To

remove them, you would have to access each phone in Application Management specifically

and delete each one manually. The CSV parser expects the format as presented in the .csv file

template with the following rules:

• Field names may not be changed or altered.

• The MAC address field is first and mandatory.

• You can optionally set the Owner info, which is meant to be used for a convenient AMIE-

only identifier when displayed in the Device List.

• The devices can be associated to existing or new groups by setting a Group name.

Multiple Group names can be set, separated by semi-colon “;”.

• If a field has no intended value, leave it blank or remove the entire column. Application

Management does not overwrite a value if the cell is blank.

• Any values supplied in this file will take precedence over values you've already entered

at the Enterprise or Group levels. These values are set at the Device level.

Two template batch files are provided---the basic one if you do not deploy group settings and

the group one if you do.

The following settings may be configured. The MAC address and one other field are required, at

a minimum.

MAC address [found on box label or in phone settings]

Device info 1-4 [phone user name and other info]

Group name(s) [Application Management Group name list separated by a semi-colon ;]

SIP extension number phone sip1_extension string

SIP username phone sip1_username string

SIP password phone sip1_password string

SIP secondary extension number phone sip2_extension string

SIP secondary username phone sip2_username string

SIP secondary password phone sip2_password string


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PTT caller ID slnkptt username string

Note: Batch file examples

Two batch .csv files are available online. Please refer to them for examples of how

to configure the batch files for your facility.

MAC address

List the MAC address of each Versity you will be deploying. The MAC address may be found on

the packaging box, on the label underneath the battery, or by opening the Settings app and

navigating to System> About phone> Status.

Entry criteria

Type Text field. MAC addresses contain letters and numbers separated by colons. Case insensitive. E.g. 00:90:a3:c6:ef:ab or 00:90:AB:cd:DD:12

Default none

Unique? Yes. Every smartphone has a different MAC address

Required? Yes

Level Device

Notes: See above

Device info 1-4

The owner info is the name that displays in the Device List in AMIE and Application

Management.

Entry criteria

Type Text field

Default none

Unique? Not necessarily

Required? No

Level Device

Notes: See above

Group name

You may assign each smartphone to a Group. By naming a Group here, Application

Management will create a Group by that name.

Entry criteria

Type Text field

Default none

Unique? No

Required? No

Level Device

Notes: See above


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SIP extension number

This is the unique number assigned to each smartphone. The user part of the SIP Address of

Record (for example, 1002) or the user and the host part of the registration SIP URI. (for

example, [email protected]). This field is required and must be populated in order to

achieve successful SIP registration.

Admin Tip: Using the secondary SIP fields

The secondary fields are for use with Registration 2. They are optional. If not using

the secondary fields, delete the secondary columns from the csv file.

Entry criteria

Type Text field.

Default none

Unique? Yes. Every smartphone has a different extension.

Required? Yes

Level Device

Notes: See above

SIP username

SIP digest authentication User ID to be used for SIP registration. For many call servers this will

be the same as the Extension Number, though some call servers offer the ability to have a

Username that is unique from the Extension Number.

Entry criteria

Type Text field.

Default none

Unique? Yes. Every smartphone has a different SIP username.

Required? No

Level Device

Notes: See above

SIP password

The SIP digest authentication password to be used for SIP registration.

Entry criteria

Type Text field

Default none

Unique? Yes

Required? No

Level Device

Notes: See above


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SIP secondary…

If using a secondary registration, enter the information using the same entry criteria as for the

first registration.

PTT caller ID

You can specify a caller ID for PTT broadcasts. This could be entered by device or by group.

Entry criteria

Type Text field.

Default none

Unique? Not necessarily

Required? No

Level Device or Group

Notes: See above

Steps for Creating the .csv File

1 Either download a template from the “Batch Configuration” popup as shown below or

create a new spreadsheet in Excel®, following the guidelines and examples above and

in the provided templates.

1 Add one row for each phone with its specific information.

2 Save as a .csv file.

Upload .csv to AMIE Application Management

1 Open AMIE > Application Management> Applications and click the Batch Configuration

button.


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2 Locate the csv file you created, select it and click Apply.

After you upload the .csv file to Application Management, any previously approved phones

included in the .csv file will get updated on the phone’s next heartbeat. Any phones not already

approved or unknown to Application Management will get updated after they have been

approved and send a heartbeat. This could occur on the normal heartbeat interval, when an

inactive smartphone becomes active, or when a smartphone boots up.

Editing and Re-using the .csv

You can use the same .csv to add a new device or edit the settings for an existing device.

Simply add a row for the new device or change the value(s) for the existing device(s) and re-

upload.

The .csv file is not able to DELETE an existing device or value. You can only add a device or

change a value to a different non-blank value.

See Copy Configuration for more information on how to de-commission devices.

Reapply Config

By default, devices will only retrieve changed values in the heartbeat. In the case of devices

becoming out of sync, such as by a factory reset, the entire configuration may need to be sent

again. The Reapply Config option queues the entire device configuration to be sent to the

device in the next heartbeat. When the device next connects and heartbeats, it will receive and

apply the entire configuration

This popup confirms that the action was taken:


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Updating applications

Applications are delivered with the Versity software updates. When the Versity software update

is downloaded and installed on the smartphone, core application updates are also received and

installed.

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Chapter 3: Applications Configuration

Overview

Spectralink applications perform specialized functions for the enterprise environment. They can

be tailored to specific criteria in these pages.

For more information on app settings, see Spectralink Family Application Administration Guide.

Allow/Disallow, Enable/Disable, True/False, Yes/No sliders

The toggle switches can have different labels for the positive and negative states, such as

true/false, yes/no, allow/disallow, Enable/Disable. These labels are defined to provide clarity for

the use of the specific parameter.

Save/Cancel the configuration

Each Application Management configuration page has a set of Save/Cancel buttons at the top

right.

• Cancel—clears changes but the page stays open.

• Save—saves any changes to the database. Any affected phone will get the changes

when it next heartbeats in.

Icon indicators

Icon Status

Click to display information about the setting

Indicates a setting that is inherited from the Default level

Indicates a setting that is inherited from the Enterprise level

Indicates a setting that is inherited from the Group level

Click to change from the inherited value

Click to restore to inherited value


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Icon Status

Click to delete current level value and restore to inherited value

Indicates the value has changed

Copies the value of the option to the clipboard

If an app icon displays a blue dot, it means that there are unsaved configuration parameters.

Save parameters before exiting the Applications page. Exiting without saving will erase the

changes.


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AMIE Agent

The AMIE analytics system enables administrators to keep track of real time device metrics on a

management console. Application Management supports the AMIE Agent app on Versity so that

precise metrics for data collection may be configured.

Enable AMIE

When the AMIE Agent is configured and enabled, it collects Versity smartphone metrics and

sends them to the AMIE Console.

Entry criteria

Type True/False slider

Default False

Required? Yes

Level Enterprise

Notes: See above


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Use Integrated AMIE Gateway

This option is offered for AMIE Agent, Sys Updater and Logging so that locations have the

option to deploy different servers for those applications. By default, the configuration is set to

use the current AMIE Gateway.

Entry criteria

Type Yes/No slider

Default Yes

Required? Yes

Level Enterprise, usually but may be set at any level.

Notes: See above.

Metered networks

Metered networks are managed by the carrier and these incur charges when used by LTE

phones. Therefore, metered network permission must be enabled for the Versity smartphones

to connect over metered networks. VPN networks are also considered “metered” by Android,

however, VPN networks are privately deployed to connect smartphones within a facility.

Metered network permission must also be enabled for VPN connections. Sometimes facilities

must approve VPN connection and deny metered connections.

Upload over metered networks allows/disallows the phone to use a carrier controlled metered

network.

The metered Wi-Fi setting allows the admin to select whether or not to allow the phone to

upload software updates using Wi-Fi over the facility’s VPN network.

Not available in the phone settings, only on AMIE

Upload over Metered Networks

Metered Wi-Fi Setting Comments

Disallow Do not upload over metered Wi-Fi networks

Will not upload on any metered network

(will not allow VPN or LTE or any other metered network.

Disallow Allow uploads over metered Wi-Fi networks

Will upload on metered Wi-Fi networks (example VPN, but not over LTE)

Allow N/A Will upload on all networks (metered or unmetered)


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Buffer Size

Permits a range of buffer sizing.

Entry criteria

Type Incremental by 1

Default 100,000

Unique? No

Required? Yes

Level Enterprise

Notes: Options increment above and below

Network Metrics Frequency

Determines the frequency of upload of network metrics.

Entry criteria

Type Dropdown selectable

Default 15 minutes

Unique? No

Required? No

Level Any

Notes: Options increment from 15-60 minutes

Device Metrics Frequency

Determines the frequency of upload of device metrics.

Entry criteria


Default 15 minutes

Unique? No

Required? No

Level Any


Battery Metrics Frequency

Determines the frequency of upload of battery metrics.

Entry criteria


Default 15 minutes

Unique? No

Required? No

Level Any



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Enable Logging Metrics to Logcat


Default Disabled

Unique? No

Required? Yes

Level Enterprise

Notes: See above


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Barcode

Versity models 9553, 9653 and 9253 have built-in barcode readers, others do not. If a Versity

does not have a Barcode reader then these settings are ignored.

Barcode Menu

Enable barcode scanner

If not enabled, the rest of the settings are not active.

Entry criteria


Default Enabled

Required? Yes for barcode scanning

Level Enterprise or Group

Notes:

Admin Tip: Barcode settings

Barcode settings are fully covered in the Spectralink Versity Family Applications

Administration Guide. Please refer to that document for full explanation of this application.

General

Configure phone behavior upon scanning


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Decode Session Timeout

How long you allow for the scanner to complete decoding the scanned code.

Entry criteria

Type Integer. Enter a value 5-99

Default 50

Unique? Yes

Required? Yes

Level Any, usually Group

Notes: Measured in tenths of a second. I.e. default value 50 = 5.0 seconds.

Vibrate On Scan

Entry criteria

Type Radio buttons

Default Enabled/True

Unique? No

Required? No


Notes:

Sound On Scan

Entry criteria

Type Radio buttons


Unique? No

Required? No


Notes:


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Tone To Play On Scan

Entry criteria

Type Selectable list

Default Low pitch single beep

Unique? No

Required? No


Notes:

Illumination Power

The intensity of the scan light.

Entry criteria


Default 5

Unique? Yes

Required? Depends on the lighting.

Level Device

Notes:

Data Manipulation

Configure AIM codes, strip/add characters


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Enable AIM title

Type Radio buttons

Default Enabled

Unique? No

Required? Yes for barcode scanning


Notes:

Automatic Carriage Return

Entry criteria

Type Radio buttons


Unique? No

Required? No


Notes:

Automatic Tab

Entry criteria

Type Radio buttons


Unique? No

Required? No


Notes:

Trim Barcode Data

Entry criteria

Type Radio buttons


Unique? No

Required? No


Notes:

Strip Characters from Left

Entry criteria


Default 50

Unique? Yes

Required? Yes




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Strip Characters from Right

Entry criteria


Default 50

Unique? Yes

Required? Yes



Prepend String

Entry criteria

Type Text entry.

Default None

Unique? Yes

Required? No.


Notes:

Append String

Entry criteria

Type Text entry.

Default None

Unique? Yes

Required? No.


Notes:

Custom Intent Settings


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Intent Delivery Method

Entry criteria

Type Selectable list

Default Disable

Unique? No

Required? No


Notes:

Intent Category

Entry criteria

Type Text entry.

Default None

Unique? Yes

Required? No.


Notes:

Intent Action

Entry criteria

Type Text entry.

Default None

Unique? Yes

Required? No.


Notes:

Zebra Emulation (For Custom Intents)

Entry criteria

Type Radio buttons

Default Disabled/False

Unique? No

Required? No


Notes:


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Symbology Settings

Supported Symbologies

Aztec

Codabar

Code 11

Code 32

Code 39

Code 93

Code 128

Data Matrix

Data Matrix Inverse

EAN8

EAN13

GS1 Databar 14

GS1-128

Han Xin Code

Interleaved 2 of 5

Inverse 1D

Matrix 2 of 5

Micro PDF417

Micro QR

MSI Plessy

PDF 417

QR

QR Inverse

UPC-A

UPC-E

Barcode symbology options can be found in the Versity Family Applications Administration

Guide, available online at the Spectralink support site.

All symbology settings use radio buttons for a true/false option or dropdown options for a

selectable list.

Note: Deprecated barcode symbologies

If you are deploying Versity in a mixed environment with Spectralink PIVOT or other

barcode readers, be aware that some previously offered symbologies have been

deprecated due to aging technology. These are: Code 49, Grid Matrix, Hong Kong 2 of 5,

IATA 2 of 5, NEC 2 of 5, Plessy, Straight 2 0f 5, Telepen.


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Replace Control Characters

To replace a control character, use the dropdown list to specify the character to be used.


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Supported control characters

Replace Acknowledge ACK

Replace Backspace BS

Replace Bell BEL

Replace Cancel CAN

Replace Carriage Return CR

Replace Data Control 1 DC1




Replace Data Link Escape DLE

Replace End Message EM

Replace End Of Text ETX

Replace End Of Transmission EOT

Replace End Text Block ETB

Replace Enquiry ENQ

Replace Escape ESC

Replace File Separator FS

Replace Form Feed FF

Replace Group Separator GS

Replace Horizontal Tab HT

Replace Line Feed LF

Replace Negative ACK NAK

Replace NULL NUL

Replace Record Separator RS

Replace Shift In SI

Replace Shift Out SO

Replace Start Of Header SOH

Replace Start Of Text STX

Replace Substitute SUB

Replace Synchronize SYN

Replace Unit Separator US

Replace Vertical Tab VT

ScanFlex

On this page, you can enable the barcode reader and set the symbologies you will be using.

Barcode is enabled by default, along with all symbologies.

ScanFlex

The ScanFlex feature allows the Spectralink Barcode service to support custom data

manipulation for third-party applications. Up to five ScanFlex profiles can be configured through

Application Management. Profiles may also be supported through your EMM. The Barcode

service requires that the application be in foreground for custom intents to function.


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Using an EMM or Application Management as the configuration interface, barcode service

application requirements can be consolidated into “Profiles” which are identified by the unique

application package name(s) provided by the app developer(s). Within each profile the admin

can enable the required symbologies and configure custom data manipulation settings. When

the given app is identified in the foreground, the barcode scanner will only scan the symbologies

that have been programmed for that identified app.

Custom intents are available for and used by ScanFlex to provide additional specificity. Some

common intent delivery methods are:

• Start another Activity,

• Start Service,

• Start Foreground Service

• Send Broadcast

Custom intents and keyboard emulation will use the manipulated barcode data.

Create a ScanFlex profile

1 Navigate to the Barcode app and scroll down to the ScanFlex option.

2 Click the plus (+) button to create the first App Profile

Click the + button to create the first App Profile

→

3 Enter the application or activity name as provided by the developer.

This entry tells ScanFlex where to send the Intent. Either specify the top level package name, or

the explicit activity or service. For example com.rhapp.displaydata, or

com.rhapp.displaydata.receiver. Do not use an ampersand at the end for a wildcard, instead just

specify the package name. Multiple activities can be entered separated by a comma.

4 Click the expand arrow (>) to enter symbologies for this application or activity. The full

list of symbologies displays. For our example, we will select Aztec. Configure the

symbology as desired.

5 Select and configure additional symbologies if needed.


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6 Close the Symbology Settings menu and expand Format Data menu. Click the plus (+)

to add the first set of data to this application. Up to five sets can be added for

symbologies configured in the previous steps, as needed.

7 Select any symbology(ies) that were selected in the symbology settings list that you wish

to further configure.

Basic vs Advanced Data Formatting

Basic data formatting allows for a set of deterministic manipulation options. Advanced data

formatting allows for a select set of actions in any order to meet specific configuration

requirements. Basic data formatting and Advanced Formatting Data are mutually exclusive so

only one data format can be configured at one time.

Admin Tip:

If Advanced Data Formatting is set, it will supersede Basic Data Formatting.

Format Data (Basic)

Please see the Versity Applications Administration Guide for information about each of the basic

settings.

Format Data (Advanced)

Please see the Versity Applications Administration Guide for information about each of the

advanced settings. Some actions may require additional parameters. Those parameters will

appear when one of the actions requiring such is selected (e.g. Action 1 = Move Forward;

parameter1 = 2).


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Batt Life

The Batt Life application displays the current condition of the battery and allows the user to

adjust charge alerts and other parameters and metrics. The configurable parameters are

controlled by the user unless otherwise set in Application Management.

Enable Battery Monitoring

Entry criteria


Default False

Required? Yes for battery monitoring

Level Any

Notes:

Low Battery Threshold

Entry criteria


Default 15%

Required? No

Level Any

Notes: 15% or 20% are the options


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Vibrate/Sound

Entry criteria


Default False

Required? Yes for battery monitoring

Level Any

Notes:

Alarm Tone

Entry criteria


Default Cesium

Required? No

Level Any

Notes: List of available tones from Android

Snooze Time

Entry criteria


Default 2 minutes

Required? No

Level Any

Notes: Options are 1-5 minutes


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Biz Phone--SIP

The Biz Phone app is Spectralink’s SIP telephony application. The following settings may be

configured when using a SIP telephony server.

Enable SIP

Enables/disables the Spectralink SIP application used for call routing, dial plan, DTMF, and URL

dialing.

If enabled, the Spectralink SIP application is used for smartphone calls and other telephony

services.

Entry criteria


Default True

Required? Yes, for telephony function

Level Enterprise

Notes: Must be enabled manually at the Enterprise level for facility-wide telephony functioning


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Registration 1 and 2

SIP Registration x Server

Admin Tip: Formatting servers for failover and redundancy

Please review Tech Bulletin CS-18-10 Spectralink Versity Call Server Redundancy when

configuring servers for failover and redundancy. Tech Bulletins for Versity 95/96 models can

be found at Versity - Spectralink 95 & 96-Series | Spectralink Support.

All smartphones using the same SIP server use the same entry in this field. Two formats are

recognized by the smartphone:

Format A: domain

Accepts: IP address, DNS A-name record using a FQDN, or a DNS SRV record that can be

https://support.spectralink.com/versity


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resolved to an IP address. The [domain] value should be resolvable to a server that accepts SIP

registrations.

Default value: none

Registration requests, SIP Invites, and other SIP requests will be composed in the form of

[extension]@[domain] and will be delivered to the IP address of [domain], whether obtained

through DNS lookup or provided by an IP address. If the SIP server requires requests in the

form of Extension@SIP_Domain_Name, and you wish to use this format, then you should

create a DNS SRV record with the SIP_Domain_Name pointing to the server’s address. if you

configure a DNS SRV record that returns a port number it will override the port value you configured

in the SIP Settings.

Format B: [domain]; [serverspec1]; [serverspec2]; [serverspec3]; [serverspec4]

Accepts: domain = SIP Domain Name; serverspec1 = a dotted-decimal IP address, a hostname,

or a SRV record that can be resolved to an IP address.

Registration requests, SIP Invites, and SIP messages will be sent in the form of

[extension]@[domain], will be delivered to the IP address specified after the semicolon, whether

obtained through DNS lookup or provided by an IP address. If the SIP server requires requests

in the form of [extension]@[SIP_Domain_Name] and you wish to use this format, you should

specify the [SIP_Domain_Name], followed by a semicolon, and then the address, hostname, or

SRV record that can be resolved to the address to which you want SIP messages delivered.

Entry criteria

Type See above for format type

Default None


Level Enterprise

Notes: Must be set manually at the Enterprise level for facility-wide telephony functioning

SIP Registration x Port

The port value entered here must match the port used in the SIP server to accept connection

requests.

Entry criteria

Type Integer. Accepts 0, 1 to 65535

Default 5060. Leaving this value blank will enter the default value.


Level Enterprise


If utilizing a DNS SRV record, the SIP Server Port should be specified through the SRV record

and left blank in this field. If you specify a port number here, then the Versity smartphone will not

attempt to use SRV records at all to discover the SIP Server address and instead will only query

for a DNS A record. if you configure a DNS SRV record that returns a port number it will override

the port value you configured in the SIP Settings


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SIP Registration x Transport

The network transport protocol. Use UDP unless recommended otherwise. (TLS is in

development stages. Only server-side TLS has been tested. Please contact your Spectralink

support agent for further information.)

Admin Tip: Which network transport protocol to use?

Certain call servers drop calls when coming back into Wi-Fi coverage after walking out of

range. This issue only occurs when using TCP for SIP. A potential work around for the issue

is to switch to using UDP for SIP.

Entry criteria

Type Dropdown selectable: UDP, TCP, TLS

Default UDP

Required? Yes, for telephony functioning.

Level Device

Notes: Must be set at the Device level for smartphone telephony functioning.

SIP Registration x SRTP Enable

May only be enabled if the transport protocol is TLS.

Entry criteria

Type Radio button

Default False

Required? No

Level Enterprise

Notes: Optional. Only used with TLS. Ignored if another transport method is configured.

SIP Registration x Extension

Enter the extension number for the device. This entry should be different for each smartphone.

This field is required and must be populated in order to achieve successful SIP registration. It is

the user part of the SIP Address of Record.

Entry criteria

Type Text entry. Configurable through .csv.

Default None


Level Device


Example

If the extension is 1002, the Address of Record would become [email protected] where

1002 is the extension number and Spectralink.com is the server value set above.


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SIP Registration x Username




Entry criteria


Default None


Level Device


SIP Registration x Password


Check the Show Password checkbox to see the entry.

Entry criteria


Default None


Level Device


SIP Registration x Voicemail Retrieval Address

The number to dial to retrieve voicemail messages.

Admin Tip

Many call servers will send this information in the Message-Account field of the SIP Notify messages to the Spectralink smartphones automatically when the smartphone initially registers.

Leave this field blank to allow the smartphone to attempt auto-discovery of this parameter using the call server provided message-account field address.

If long-pressing the #1 key in the dialer does not initiate a successful call to the voicemail system, then populate this field with the number to dial to retrieve a voicemail message (the Voice Mail system’s pilot number.). Invites will be sent to: voicemail_retrieval_address@Server

Entry criteria

Type Text entry. ASCII encoded string containing digits (the user part of a SIP URL) or a string that constitutes a valid SIP URL (6416 or [email protected])

Default None

Required? Maybe, see Admin Tip

Level Enterprise

Notes: Must be set manually at the Enterprise level for facility-wide voicemail functioning.



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Example 1: if Server is defined as 192.168.20.1 and Voicemail retrieval address is defined as 6416, Invites to voicemail will be sent to [email protected]

Example 2: If Server is defined as a DNS SRV record that resolves to an IP address (e.g. 192.168.0.1), and Voicemail retrieval address is set to [email protected], then Invites to voicemail will be sent to the IP address 192.168.0.1 with a To: address of [email protected]

SIP Registration x Use Vendor Protocol If Licensed

Only applies to Cisco SPP phones. It's enabled by default which means that the phone supports

the signaling to work with CUCM. If this is turned off then all the special Cisco signaling is

disabled – the phone works like a non-Cisco SPP phone.

Entry criteria

Type Radio button

Default True

Required? See above

Level Enterprise

Notes: See above

SIP Registration x Use SIP Standard Hold Signaling

When enabled: Uses SDP media direction parameters (such as a=sendonly) per RFC 3264

when initiating a call.

When disabled: Reverts to RFC2543 hold mechanisms (redirects media to 0.0.0.0 when

initiating hold)

Entry criteria

Type Radio button

Default True


Level Enterprise


Spectralink recommends: When to disable SIP standard hold signaling

Spectralink recommends leaving this setting enabled unless hold / resume is not

functioning correctly on the call server you are attempting to interoperate against.

SIP Registration x Force Subscription To Message Waiting Notifications

Many call servers will implicitly subscribe a smartphone to receive message waiting indication

(MWI) notifications automatically when they register. Some call servers may require that a

smartphone send a separate SIP Subscribe message in order to receive message waiting

notifications. Spectralink recommends that customers leave this setting disabled unless the

Versity smartphone is not receiving message waiting indicators.



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Enabled: Causes the smartphone to subscribe to the server address for Message Waiting

Notifications

Disabled: The smartphone will not subscribe to the server address for message waiting

Notifications

Entry criteria

Type Radio button

Default False

Required? See above

Level Enterprise

Notes: See above

SIP Registration x Allow Contact Header Updates

Allows updates of the call control Contact address using the topmost SIP Via.

Enabled: Will replace the Contact Header with the received IP address and port values

contained in the Via of the 200 OK response to SIP Registration. Versity will then renew the SIP

Registration using the updated Contact information, and subsequent Invites and Registration

requests will be made using the updated Contact information for call control messaging.

Disabled: SIP Message Headers will use the smartphone's local IP address in the Contact field

for all call control messaging

Entry criteria

Type Radio button

Default False

Required? See above

Level Enterprise

Notes: See above

SIP Registration x Specify New TCP Port In Contact Header

This parameter is disabled by default.

If enabled, it causes the smartphone to open a new listening port for TCP and put that port

number in the contact header field. This parameter should be enabled if the phone will be

integrated against a SIP Proxy rather than a SIP (B2BUA) Back to Back User Agent.

Entry criteria

Type Radio button

Default False

Required? See above

Level Enterprise

Notes: See above

SIP Registration x Disable Call Waiting

Call Waiting is “not disabled” (False) by default. To disable Call Waiting, change this setting to

True. If set to True, Call Waiting will be disabled.


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Entry criteria

Type Radio button

Default False

Required? See above

Level Enterprise

Notes: Not available for SIP Registration 2

Allow Call Forwarding

Only available on Registration 1.

Entry criteria

Type Radio button

Default True

Required? See above

Level Enterprise

Notes:

Common Settings


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Audio DSCP

Specify the DSCP of packets. This value should be a decimal number. The default DCSP is 46.

Leaving this value blank will enter the default value. This field accepts decimal values from 0 to

63.

Entry criteria

Type Enter a decimal number. Accepts: 0 to 63 decimal.

Default 46


Level Enterprise

Notes Must be set manually at the Enterprise level for facility-wide telephony functioning

Call Control DSCP

Specify the DSCP of packets.

Caution: Changing Call Control DSCP values requires a smartphone reboot

Call Control DSCP values do not take effect until the smartphone reboots or SIP service is

restarted.

Entry criteria

Type Enter either decimal (no leading characters) or hex number (0x) Accepts: 0 to 63 decimal or 0x0 to 0x3F hexadecimal (include the 0x if specifying values using hexadecimal notation)

Default 40


Level Enterprise

Notes Must be set manually at the Enterprise level for facility-wide telephony functioning

Codec Priority

Codecs settings are selected and prioritized by checking the desired Codec and dragging it into

priority position. Codecs do not have to be set identically for each smartphone. Options:

• G.711u

• G.711a

• G.722

• G.729a

• Opus

Entry criteria

Type Radio button to select and arrows for re-prioritization

Default G.711u = 1 and G.711a = 2. The other three codecs are disabled by default.


Level Enterprise



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DTMF Relay Payload Type

Spectralink recommends leaving this value at the default setting (96) unless the far end will not

accept DTMF payload types of 96 and fails to respond to invites with the service delivery

platform (SDP) payload value it requires. Entering a different value allows the RFC2833 DTMF

telephone-event payload type advertised in the SDP of SIP messaging to be modified. Value

should be a decimal number (no leading characters).

Entry criteria

Type Dropdown list. Select 96 to127

Default 96



Notes:

Note: Telephone-event payload values

The handset will honor the SDP telephone-event value returned by the called party for

DTMF payload negotiation, and will match the SDP telephone-event payload value type of

received invites, but modifying this parameter will change the telephone-event payload type

the endpoint advertises in initial invites.

Force In-Band DTMF Tones

This parameter is disabled by default. The handset advertises support for RFC2833 through the

SIP SDP telephony event parameter.

If enabled, the handset will not advertise support of the telephony event parameters in the SIP

SDP, and will result in In-band DTMF tones rather than RFC2833 tones.

Note: Reversion to In-band DTMF

Versity will revert to In-band DTMF if telephony event packages are not advertised in the

SDP of the far end, regardless of the setting of this parameter.

Entry criteria


Default False

Unique? No

Required? No

Level Any

Notes See above

Override Automatic Switch From UDP To TCP

Section 18.1.1 of SIP RFC3261 mandates that SIP packets exceeding 1300 bytes in size should

switch their transport protocol from UDP to TCP automatically. If this parameter is enabled

Versity will no longer switch to TCP for packets greater than 1300 bytes. This parameter should


721-0103-00_A.docx October 2021 52

be left disabled unless the SIP Server does not honor the RFC or unless you are advised to

change this by Spectralink support personnel.

Entry criteria


Default False

Required? No

Level Any

Notes See above

Cisco Solution Partner Program (SPP)

Cisco-enabled Versity smartphones can use AMIE to deploy additional features as programmed

in the CUCM server with COP file.

Admin Tip: Enable Vendor Protocol option

Enable the Use Vendor Protocol If Licensed option in the Registration 1 settings to use

Cisco configuration options.


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Cisco Contact Search

Entry criteria


Default False

Required? Yes, for contact search


Notes:


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Advanced Contact Search Enable

Entry criteria


Default False

Required? Yes for advanced contact search


Notes:

Cisco Server Address

All smartphones using the same SIP server use the same entry in this field. Two formats are

recognized by the smartphone:

Format A: domain

Accepts: IP address, DNS A-name record using a FQDN, or a DNS SRV record that can be

resolved to an IP address. The [domain] value should be resolvable to a server that accepts SIP

registrations.

Default value: none

Registration requests, SIP Invites, and other SIP requests will be composed in the form of

[extension]@[domain] and will be delivered to the IP address of [domain], whether obtained

through DNS lookup or provided by an IP address. If the SIP server requires requests in the

form of Extension@SIP_Domain_Name, and you wish to use this format, then you should

create a DNS SRV record with the SIP_Domain_Name pointing to the server’s address. if you

configure a DNS SRV record that returns a port number it will override the port value you configured

in the SIP Settings.

Format B: [domain]; [serverspec1]

Accepts: domain = SIP Domain Name; serverspec1 = a dotted-decimal IP address, a hostname,

or a SRV record that can be resolved to an IP address.

Registration requests, SIP Invites, and SIP messages will be sent in the form of

[extension]@[domain], will be delivered to the IP address specified after the semicolon, whether

obtained through DNS lookup or provided by an IP address. If the SIP server requires requests

in the form of [extension]@[SIP_Domain_Name] and you wish to use this format, you should

specify the [SIP_Domain_Name], followed by a semicolon, and then the address, hostname, or

SRV record that can be resolved to the address to which you want SIP messages delivered.

Entry criteria

Type See above for format type

Default None


Level Enterprise

Notes: Must be set manually at the Enterprise level for facility-wide telephony functioning


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Cisco Server Username




Entry criteria

Type Text entry.

Default None


Level Device


Cisco Server Password


Check the Show Password checkbox to see the entry.

Entry criteria

Type Text entry.

Default None


Level Device


Search Field

Entry criteria

Type Dropdown list

Default None

Required? No


Notes: Select search field from one of the options.

Search Value

Entry criteria

Type Text entry.

Default None

Required? No

Level Device

Notes: The string should contain the values of the selected parameter or search field. in case of more than one, separate values by a comma(,). Example: Hardware, QA, Toys


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Voicemail Enable

Both traditional and visual voicemail can be deployed with Versity as programmed in the CUCM

server with COP file.

Entry criteria


Default False

Required? Yes for voicemail


Notes:

Cisco Unity Server Address (Primary)

Type Text field. Enter CUCM directory server address starting with https://

Default None

Required? Yes


Notes:

Cisco Unity Server Address (Backup)

Type Text field. Enter CUCM directory server address starting with https://

Default None

Unique? No

Required? Yes


Notes:

Cisco Unity Server Username

Entry criteria

Type Text entry.

Default None


Level Device


Cisco Unity Server Password

Entry criteria

Type Text entry.

Default None


Level Device



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Allow iDivert

This feature allows the user to redirect (or divert) calls to the Voicemail system as programmed

in the CUCM server with COP file.

Entry criteria


Default True

Required? Yes for voicemail

Level Enterprise

Notes: Please see the Versity Applications Administration Guide and Spectralink Versity: Cisco SPP SIP Integration: CUCM with COP file

Allow Call Park

Cisco supports several variants of the Call Park feature as programmed in the CUCM server

with COP file.

Entry criteria


Default True

Required? See

Level Enterprise


Allow Hunt Group Login/Logout

Hunt groups can be configured to allow the user to log in and log out. Enable this option if you

want hunt group members to have this choice.

Entry criteria


Default False

Required? No



Biz Phone--User Settings

The administrator can limit or allow access to User Settings through the UI State field which can

make an option Disabled or Not Visible.. Please see the Versity Applications Administration

Guide for more information.


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Biz Phone--LDAP

Caution: LDAP settings are highly specialized

Prior to configuring the settings listed here, ensure you consult with your LDAP

administrator and obtain accurate information for populating these settings correctly.

You can connect your smartphone to a corporate directory server that supports the Lightweight

Directory Access Protocol (LDAP) version 3. Once configured, the corporate directory can be

used by the smartphone.

Versity smartphones currently support the following LDAP servers:

• Microsoft® Active Directory®

• Open LDAP Directory Server 2.4.12

Spectralink smartphones support corporate directories that support server-side sorting and

those that do not. For servers that do not support server-side sorting, sorting is performed on

the smartphone.


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Tip: Better performance with server-side sorting

Spectralink recommends using corporate directories that have server-side sorting for better performance. Consult your LDAP Administrator when making any configuration changes for

the corporate directory. For more information on LDAP attributes, see RFC 4510 - Lightweight Directory Access Protocol (LDAP): Technical Specification Road Map.

Web Info: Supported LDAP directories

Configuration of a corporate directory depends on the LDAP server you use. For detailed explanations and examples of all currently supported LDAP directories, see Technical Bulletin 41137: Best Practices When Using Corporate Directory on Spectralink handsets.

Server Address

The IP address or hostname of the LDAP server interface to the corporate directory. For

example, host.domain.com.

Entry criteria

Type Text fields accepts: dotted-decimal IP address or hostname or FQDN

Default None

Required? Yes


Notes: See above.

Server Port

The port that connects to the server if a full URL is not provided. Common LDAP ports are 389

and 636 for encrypted (TLS).

Entry criteria

Type Text field. Accepts 0, Null, 1 to 65535

Default 389

Required? No


Notes: See above.

Communication Security Type

If you are using encryption, select the type: SSL, None, Start TLS

Entry criteria

Type Dropdown list

Default None

Required? See above


Notes: See above

http://tools.ietf.org/html/rfc4510



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Bind DN

Distinguished Name for the site. An LDAP representation of the name of your domain. You may

include the CN for the admin.

Entry criteria

Type Text field

Default None [blank] (leave empty for entire site)

Required? No


Notes: See above.

Bind PW

For OpenLDAP, a password is used to access the directory.

Entry criteria

Type Text field

Default None [blank] (leave empty for anonymous)

Required? No


Notes: See above.

Base DN

Use the same value as the Bind DN. However, if you have a space or other special characters

in the Bind DN name use encoded characters here.

Entry criteria

Type Text field

Default None [blank] (leave empty for entire site)

Required? No


Notes: See above.

Primary Email Attribute

In your implementation of LDAP, what attribute are you using for the primary email addresses of

your contacts? E.g. mail or msExchxxx.

Caution: The “mail” attribute should be validated against an email server

The “mail” attribute may be a text field on the LDAP server and might not contain a valid

email address. Be sure to verify email addresses against an email server in order to ensure

that valid email addresses are being provided to smartphones.


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Caution: Use attributes that are populated by a single email address only

Certain LDAP attributes may contain multiple emails—such as a primary address and a

number of alias addresses. Use an attribute that provides only a single email address.

Entry criteria

Type Text field

Default none

Required? Yes if you are using LDAP


Notes: See above.

Alternate Email Attribute

A different field used for email addresses. For instance, you might have multiple mail servers or

some contacts may use some other email address.

Entry criteria

Type Text field

Default none

Required? Yes if you are using LDAP


Notes: See above.

Biz Phone--Emergency Contacts

Warning: Power failure may prevent call functionality

The Versity smartphone may not function in the event of a power failure as it relies on the greater computer network to transmit calls. You will have a registration failure icon if the smartphone cannot make or receive calls, but there may be a time delay between the system failure and the appearance of the registration failure icon.

When a smartphone is locked, it cannot be used for calls if there is an emergency need unless

emergency contact numbers are configured here. This is a safety feature that many facilities

deploy to protect their employees. Up to 5 numbers can be configured.


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Contact Name, Contact Number

Up to five emergency contacts can be configured with both a name and a number.

Ensure you follow any dial plan rules when entering the number.

Entry criteria

Type Text fields

Default None

Required? No


Notes: See above.


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Buttons

The Buttons app allows users/administrators to program the buttons on Versity devices. User

control can be disabled for all buttons or any button. User control of all buttons is enabled by

default.

Please see the Versity Applications Administration Guide for information about each of these

settings.

If the user is not allowed to control the button press option, the administrator can set the

function through a dropdown list of available functions for that button.


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Allowed Values

Allowed values are available in a dropdown menu for each button. If the button is not available

on the phone model being configured, the value will be ignored.

The allowed value describes the action the button will perform when pressed. Not all options are

available for all buttons. If a button is selected but the phone does not physically have that

button, the setting is ignored.

Button Default action

Left button No action

Right button PTT

Top button Alarm

Fingerprint* Fingerprint*

Volume up Volume up

Volume down Volume down

Scanner**

Run application

Home key

Back key

Open URL

Menu key

Custom 1

Custom 2

Custom 3

Custom 4

* 95xx/96xx only

** 9553/9653/9253 only

Entry criteria

Type Dropdown

Default As shown

Required? No


Notes: See above for options

Run application

A programmable button can be configured to open any app that is installed on the phone. When Run

Application is selected, a list of installed apps is displayed. Select the desired app. See Spectralink

Applications Management Guide for more information on configuring this setting.


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Custom 1-4

The custom setting is available for app programmers. For more information, contact your

Spectralink support representative and ask about the AIMS program.


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Device Settings

Device Settings allow you to set additional parameters that do not belong to any particular app

For convenience, they are grouped first by User Restrictions and then specific device settings.

Admin Tip: Arbitration between Application Management and an EMM

EMM settings will override Application Management settings in the event that items

are configured from both an EMM and Application Management or the Spectralink

phone UI.

User Restrictions

In certain situations, you may not want users to control settings. User restrictions options permit

the administrator to grant or restrict access to settings.


settings.


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Quick Settings Tiles

Permits the administrator to display or hide any or all quick settings tiles (Android options on a

phone which display when the user drags down from the top of the screen). These are all

enabled by default. If the tile is not available on the model, the setting is ignored.


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Time

NTP Server Address

For devices that are not connected to the internet and therefore getting their time from Google

or some other cloud server, a local time server should be deployed. LTE phones with a SIM

card use time server provided by Google.

Entry criteria

Type Text field, usually IP address is entered here

Default None

Required? Yes for an NTP server


Notes: See above.

Time Zone

The Time zone option allows the administrator to set the timezone facility-wide. It provides drop-

down list of all the available time zones. Unset/Deferred option will leave this setting up to the

user.

Entry criteria


Default auto

Required? No

Level Any

Notes: 6 available options: 1cm to 5”

Time Format

A drop-down list of the options: 'Unset/Deferred', '12 Hours', and '24 Hours'. Unset/Deferred

option will leave this setting up to the user.

Entry criteria


Default auto


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Required? No

Level Any

Notes: 6 available options: 1cm to 5”

Automatic Time Zone (LTE Only)

A toggle that when enabled will use the network provided time zone.

Entry criteria

Type Enable/Disable slider

Default Enable

Unique? No

Required? No

Level Any

Notes

Device Info

Display Device Info

The Device info options provide further information about the owner of the phone. When

enabled, the text in Device info 1-4 is shown in a notification on the lockscreen. This is useful to

show people who pick up devices who the device belongs to, e.g. “Nursing Team”, “West Wing.”

“4th Floor”, “Smith Building”.

Entry criteria for all the following radio buttons


Default True

Required? No

Level Any

Notes: See notes for each option


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Device Info 1-4

Text boxes are provided for entries. This information can be configured for each device in the

.csv file. Device info is also used by AMIE to identify phone ownership.

Entry criteria

Type Text field

Default None [blank]

Required? No

Level Device

Notes:

Edit Device Name

Device Name

The device name is useful for identifying the owner and may be changed here.

Entry criteria

Type Text field


Required? No

Level Device

Notes:

Battery


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Battery Optimization Allow List

Android’s “Battery Saver” mode curtails functionality in order to conserve battery life. However, it

also reduces functionality by turning off apps that an administrator might want to remain

operational. Such applications must be “allow listed”.

Entry criteria

Type Text field


Required? No

Level Any

Notes:

Allow Battery Saver

Entry criteria


Default True

Required? No

Level Any

Notes

Battery Percentage

Entry criteria


Default User controlled

Required? No

Level Any

Notes: User controlled implies the Android settings value takes precedence.

Keyboard

SKeyboard (Spectralink Keyboard)

Entry criteria

Type Allow/Disallow slider

Default Disallow

Required? No


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Level Any

Notes

Google Voice Typing

Entry criteria

Type Allow/Disallow slider

Default Allow

Required? No

Level Any

Notes

Sleep

Time to Sleep After Inactivity

Entry criteria



Required? No

Level Any

Notes:

Display


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Display Size

Entry criteria



Required? No

Level Any


Spectralink 92xx models do not offer Display size larger than the Default option. If Large is selected it will map it to the Default size.

Font Size

Entry criteria



Required? No

Level Any


Spectralink 92xx models do not offer Display size larger than the Default option. If Large is selected it will map it to the Default size.

System Navigation

Entry criteria



Required? No

Level Any

Notes: Spectralink 92xx models have two navigation options: Gesture Navigation and 2-button navigation. If 3-button is selected in AMIE/EMM, these models will use 2-button.

Auto-rotate Screen

Entry criteria



Required? No

Level Any



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Touch

Dialpad Tones

Entry criteria



Required? No

Level Any

Notes:

Touch Sounds

Entry criteria



Required? No

Level Any

Notes:

Vibrate on Tap

Entry criteria



Required? No

Level Any

Notes:

Sounds

Ringtone, Notification, Alarm Sounds

Entry criteria

Type Delete sounds from the list that you do not want users to be able to select

Defaults Ringtone: Flutey Phone, Notifications: Pixie Dust,


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Cesium: Alarm (Must be enabled in Ringtone list)

Required? No

Level Any

Notes: Only available on Versity 95/96 Series v2.1 or greater and Versity 92 Series v1.2 or greater.

Ringtones Notification Alarm

Emergency Alerts

[Only displays on Versity 96 Series smartphones—LTE models.]


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AMBER Alerts

Entry criteria



Required? No

Level Any

Notes:

Extreme Threats

Entry criteria



Required? No

Level Any

Notes:

Severe Threats

Entry criteria



Required? No

Level Any

Notes:

Camera


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Jump To Camera

Entry criteria



Required? No

Level Any

Notes:

Network

Enable Wi-Fi Calling/VoLTE

LTE phones only

Entry criteria

Type Radio button

Default Disallow

Required? No

Level Any

Notes

Access Point Names (APN)

LTE phones only


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settings:

APN Enable

Name

APN

Proxy

Port

Username

Password

MMSC

MMS Proxy

MMS Port

MCC

MNC

Authentication Type

APN Type

APN Protocol

APN Roaming Protocol

Bearer

MVNO Type

MVNO Value

Allow Wi-Fi Validation

This setting is to provide an option to perform an internal validation for Wi-Fi connectivity instead of

confirming the Wi-Fi connection through a captive portal located outside the facility network.

Entry criteria


Default Disable captive portals for network validation

Required? No

Level Any

Notes: Captive portal check is done through https://www.google.com/generate_204 which returns an empty webpage


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Wallpaper

Lock screen wallpaper

Entry criteria

Type Text field

Default None

Required? Yes, for syslog server functionality

Level Enterprise, usually but may be set at any level

Notes: Enter lock screen wallpaper file path (i.e. /sdcard/Pictures/wallpaper.jpg). Enter complete file path.

Home screen wallpaper

Entry criteria

Type Text field

Default None



Notes: Enter home screen wallpaper file path (i.e. /sdcard/Pictures/wallpaper.jpg)

Admin Reboot Command

These parameters allow the administrator to control when a reboot command is executed at the

device. The reboot can be done either on a schedule or the next time the phone is connected to

power. Set the schedule type and timer options before clicking Trigger Reboot. Which phone(s)

receive the reboot command depends on which level—Device, Group or Enterprise—is being

configured.


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Trigger Reboot

The Trigger Reboot button forces the device to reboot per the reboot schedule when the

configuration is saved.

Reboot Schedule Type

Entry criteria

Type Dropdown.

Default Timer

Required? Yes, to control when a device reboots

Level Any

Notes: If “Timer” is selected, the Time Reboot Configuration options must be set. If “When next plugged in” is selected the reboot will be triggered in next heartbeat once the device is plugged in. See Spectralink Applications Administration Guide

Timer Reboot Configuration

Time Until First Automatic Reboot Attempt

Select the amount of time that should elapse between the time the device receives the reboot

command and when the reboot attempt should occur.

Entry criteria

Type Dropdown. 0 minutes to 12 hours.

Default Immediately (0 minutes)

Required? Yes, if Timer is selected as the schedule type.

Level Any

Notes: See Spectralink Applications Administration Guide


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Number Of Times To Allow Delaying Reboot Attempt

Select the number of times to allow the user to delay a reboot before the reboot is forced.

Entry criteria

Type Dropdown. None to Unlimited

Default None


Level Any


Time To Delay Reboot Attempt For

Select the amount of time to allow the user to delay a reboot before the reboot is forced.

Entry criteria

Type Dropdown.

Default 1 minute


Level Any



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Logging

The Logging app allows you to configure a syslog server to precise log captures. A syslog

server provides valuable logging information about the smartphone’s operation. The Logging

app also provides debugging tools under the Advanced Debugging tab. Complete information

about the options offered by Application Management can be found in the Applications

Administration Guide, available online at the Spectralink support site.

Spectralink recommends: Set up a syslog server

We recommend that you set up a syslog server as part of your initial deployment.

Caution: LTE phone should not use logging

Logging requires a fair amount of data usage. When LTE phones are using data on the

cellular network, they can easily exceed their limit. Therefore, disable logging on LTE

phones while using an LTE data connection.

Syslog

Syslog settings can be set at an Enterprise, Group, or Device level. Messages are buffered in

the smartphone and can be retrieved through a USB download.


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Enable Syslog Service

Entry criteria


Default False

Required? No. Default will be used if left blank.


Notes:

Syslog Server Address

IP address of the syslog server, or the relevant DNS name. If a DNS address is used, it must be

fully qualified, i.e. logPcap.spectralink.com. “logPcap” will not work.

Entry criteria

Type Text field

Default None



Notes: See above

Syslog Server Port

Entry criteria

Type Numeric value. Accepts 0, 1 to 65535

Default 514. Leaving this value blank will enter the default value.



Notes:

Logcat Parameters

Enter the string for filtering per https://developer.android.com/studio/command-line/logcat.html

Entry criteria

Type string

Default *:i (info level)

https://developer.android.com/studio/command-line/logcat.html


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Required? Yes, if using a syslog server



Advanced Debugging

Advance debugging options allow you to access technical debugging utility features on the

Versity smartphone, including capturing a bug report. The various options are summarized here.

Various complexities and usage notes are explained in the Spectralink Applications

Administration Guide, Logging section. Please refer to that document for more information.

Bug Report


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Capture Bug Report

Entry criteria


Default False

Required? No

Level As needed for debugging. May be set at any level


Logcat

Enable Logcat

If an upload server is configured, captured logcats will be uploaded to it.

Entry criteria


Default True

Required? No

Level Device usually but may be set at any level


Custom File Size

Entry criteria

Type Dropdown

Default 1Mb

Required? No

Level Any


Network Capture Settings


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Network Capture

Entry criteria


Default False

Required? No



Snapshot Length

Entry criteria

Type string

Default 282144

Required? No

Level May be set at any level


WLAN Log File Upload

Entry criteria

Type Radio button

Default Off

Unique? No

Required? No



Qxdm Settings

QXDM

Entry criteria


Default False

Unique? No

Required? No




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QXDM Configuration File

Entry criteria

Type Dropdown

Default Audio and network Related

Unique? No

Required? Yes, for QXDM log

Level Any


Enable Crash Dump USB Download Mode

Caution: For use by Spectralink support personnel only

When Enable crash dump USB download is selected, instead of rebooting on certain types

of crashes (extremely rare) the phone will become unresponsive while it holds its current

state information to be retrieved by Spectralink personnel. Since the phone can be

unresponsive, this should only be used by Spectralink personnel only.

Zip File Password Protect

Entry criteria


Default False

Required? No



Password Parameter

Entry criteria

Type string

Default admin

Required? Yes, to access options



Allow On-Device Configuration

Entry criteria


Default False

Required? No




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Upload Server




use the current AMIE Gateway. See Appendix D: Logging Server for more information about

how to use the Logging service.

Entry criteria

Type Yes/No slider

Default Yes

Required? No

Level As needed for AMIE management. May be set at any level


Network Protocol

Entry criteria

Type Dropdown

Default HTTP

Required? Yes

Level Any


User Edit Network Configuration

Entry criteria

Type Dropdown

Default User cannot edit network configuration settings

Required? Yes

Level Any



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Network Configuration

Entry criteria

Type Dropdown

Default Use only unmetered connections

Required? Yes

Level Any


Enable Wake Lock

Entry criteria


Default False

Unique? No

Required? No



Enable UART Console Output

Entry criteria


Default False

Unique? No

Required? No




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Push to talk

Spectralink Versity smartphones can operate in a group broadcast mode called Push-to-talk

(PTT). Complete information about the options offered by Application Management can be

found in the Applications Administration Guide, available online at the Spectralink support site.

Caution: PTT compatibility with earlier Spectralink models

If you are planning to use Spectralink Versity smartphones with the 84-Series handsets and

need to deploy PTT so both families can send and receive transmissions to each other, you

must disable compatibility mode in the 84-Series Config files. See the Spectralink 84-Series

Administration Guide for full information.

The administrator can limit or allow access to PTT Volume and Default Channel Settings

through the UI State field. Please see the Versity Applications Administration Guide for more

information.


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UI State is Enabled = User has control

UI State is Disabled = Administrator controls the setting

Enable PTT

PTT must be enabled in order for it to be activated on the selected handsets.

Entry criteria


Default False

Required? No



Allow PTT transmission when phone is locked

Entry criteria


Default False

Required? No



Username

This is the “caller ID” that displays on the broadcast. If nothing is entered, the default is

“anonymous”.

Part II: Entry criteria

Type Text field

Default None

Required? No

Level Device or Group


Multicast Address

Enter the multicast address for broadcast traffic.


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The default address is 224.0.1.116 and has been reserved with the Internet Assigned Number

Authority in Spectralink’s name.

Entry criteria

Type Text

Default 224.0.1.116

Required? No



Codec

Select either G.711Mu or G.726. For interoperability with 84-Series handsets and Pivot (87-

Series) smartphones, use G.711. For Versity alone, use G.726.

Entry criteria

Type Dropdown

Default G.726

Required? Yes

Level Any


PTT Volume and PTT Volume UI State

If PTT UI state is Enabled, then the user can control PTT volume. If UI state is disabled, PTT

Volume option will appear and the admin can use the volume slider to set PTT volume.

Entry criteria

Type Dropdown/Volume slider

Default User controlled/20 if not user-controlled

Required? Yes for PTT audio

Level Any


Default Channel UI State/Default Channel

If Default Channel UI state is Enabled, then the user can set the default channel as the default

channel becomes user selectable in the PTT settings on the device. If a user changes the

default channel to a different subscribed to channel, it will stay at the user’s choice until and

unless the administrator changes it in Application Management.

If Default Channel UI state is disabled, the Default Channel option will appear and the admin

must set the default channel. Remember, the default channel must be subscribed to for the

user’s device.

Entry criteria

Type Dropdown

Default User controlled/Channel 1 if not user-controlled


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Required? Yes

Level Any


Channel 1 to Channel 25

Enter the name and subscribe/transmit values for each channel.

Entry criteria

Type Text field and True/False sliders

Default True = Can Transmit, Subscribe

Required? No only subscribed channel will display on the device. Channels are receive only unless Can Transmit is enabled.

Level Enterprise, group, device


Note: Channel label length

You can enter a label with more than 15 characters but a long label will be truncated when it

displays on the handset.

Channel can transmit

When the Slider is True, this channel is permitted to transmit.

By default, Can Transmit is True only on channel 1.

Channel subscription

A user must be subscribed to a channel in order to receive broadcasts.


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SAFE

The Spectralink SAFE application utilizes Versity’s accelerometer for personal monitoring,

including “no movement” alarms, “tilt” alarms, “running” alarms and duress calls to an

emergency number.

The Panic button is usually the red button on the top of the handset but it may be programmed

to another button. There is also a soft Panic button that is available when the SAFE app is

opened. The Panic button produces a loud alarm and/or instantaneous calling to a pre-

programmed emergency number.

These features are activated by smartphone and can be programmed at Device, Group or

Enterprise levels. Complete information about the options offered by Application Management

can be found in the Applications Administration Guide, available online at the Spectralink

support site.

Warning

The reliability of the Spectralink Panic Button and SAFE application depends on the functionality and reliability of the greater infrastructure – the wireless LAN, the LAN, the call server, the central provisioning server, the server hosting location services, the central security system and its servers, the correct configuration of the Spectralink Versity smartphones, correct installation and configuration management server, and thorough training of personnel.

Spectralink assumes no responsibility and shall not be liable for any of the above dependency factors. In addition, please be aware that the Spectralink Panic Button and SAFE application should not be your sole solution to any of your safety concerns and are not a substitute for safe practices and procedures.


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Monitoring

Enable SAFE Monitoring

Monitoring must be enabled in order for any of the SAFE motion settings to trigger.

Entry criteria


Default False

Required? True for monitoring

Level Any

Notes: See above

Motion Settings

All motion settings use the same settings style for entry criteria.


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Entry criteria

Type Enabled/disabled and Numeric value. See screenshot example.

Default Disabled

Required? Yes, to specify movement type

Level any

Notes: See Versity Application Administration Guide for discussion of settings

No Move Sensitivity

No move is the degree of motionlessness or lack of any type of movement of the handset. Level

7 would require that the user be almost completely still for the warning to trigger. Level 1 would

trigger a warning if the user was still moving some, but below the normal threshold.

No Move Timeout

The length of time that the user would have to maintain the configured degree of stillness (or a

more severe degree). It is measured in seconds. Minimum = 5, maximum = 300.

Tilt Sensitivity

Tilt is a non-vertical position of the handset which might indicate that the user has fallen or is in

some other position than sitting or standing/walking. Level 1 would require that the user be

nearly prone to trigger the warning. Level 7 would trigger a warning if the user was leaning

somewhat.

Tilt Timeout

The length of time that the user would have to maintain the configured degree of tilt (or a more

severe degree). It is measured in seconds. Minimum = 5, maximum = 300.

Running Sensitivity

Running is triggered when the handset detects shaking, indicating that the user is moving fast or

possibly suffering a seizure. Level 1 would require quite a bit of jostling before a warning was

triggered. Level 7 would trigger the alarm if the user walked fast.

Running Timeout

The length of time that the user would have to maintain the configured degree of shaking (or a

more severe degree). It is measured in seconds. Minimum = 5, maximum = 60.

Snooze And Warning Timeouts

Entry criteria

Type Dropdown

Default Snooze = 0, Warning = 10

Required? Yes, for SAFE monitoring

Level Any

Notes: Snooze = 0-300, Warning = 10-60


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Snooze Timeout

The Snooze feature allows the user to temporarily suspend SAFE motion monitoring. To

activate this feature, set the timeout in seconds. Disabled = 0, maximum = 300.

Warning Timeout

The warning timeout is the amount of time between the warning being triggered and the alarm

state, when an emergency call might be placed or an alarm is sent to an external security

application. Set the timeout in seconds. Minimum = 10, maximum = 60.

Panic Alarm

Panic Button

The Panic Button option allows you to set the type of press that will prompt the alarm. Options

are Long press, Two short presses, Two short or long presses.

Entry criteria

Type Dropdown

Default Disable

Required? Yes, for Panic Button

Level Any


Panic Button Alarm Timeout (Seconds)

The Panic Button Alarm Timeout option allows you to set the time in seconds before the alarm

will sound.

Entry criteria

Type Dropdown

Default 5


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Required? Yes, for Panic Button

Level Any


Panic Button Silent Alarm

The silent alarm suppresses the loud local alarm that will sound when the Panic Button is

pressed.

Entry criteria


Default True

Required? No. Default will be used.

Level Any


Emergency Call

Emergency Call

Either the Panic Button or a SAFE motion alarm can trigger an emergency call, or both. If

Emergency call is On, a call will be placed to the number configured in Emergency dial number.

Entry criteria


Default True


Level Any



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Emergency Dial Force Speaker

When an emergency call is placed, the audio can be routed through the speakerphone so the

user can be in handsfree mode in case holding the phone to the ear is not possible. Turn this

option On to use the speakerphone instead of the earpiece for incoming audio.

Entry criteria


Default True


Level Any


Emergency Dial Number

This is the number that will be dialed when the Panic Button is pushed or a SAFE alarm state is

triggered. You must configure and enable the other related settings in order for the call to occur.

Follow any dialplan rules when you enter the emergency dial number.

Entry criteria

Type string

Default 911

Required? Yes if an emergency call is to be placed to a specified phone number

Level Any


Tones

SAFE ring tones

Ring tones use the same settings style for entry criteria. The dropdown gives you all the ring

options included with Versity. Some of these are more appropriate for warnings and alarms than

others.


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Entry criteria

Type Dropdown

Default Warning = Pixie Dust, Alarm = Cesium

Required? Yes, for SAFE tones to play

Level Any

Notes: See below

Warning Tone

Configure the tone to play during a warning period. Note that this tone will play at a gradually

increasing volume. Tones play even when the handset is silenced. There is no warning period

for the Panic Button; it goes straight to the alarm state.

Alarm Tone

Configure the tone to play when a Panic Button press or SAFE alarm triggers. Note that this

tone will play at high volume. Tones play even when the handset is silenced.


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Sound Stage

Sound Stage uses sound profiles to enable administrators to set the minimum/maximum and

default volume levels of various system and application sounds. The individual sound options

that are available to the user can be set in the Device app in the Sounds option. The volume

levels for each sound can be configured here. These volume levels can be fully or partially

controlled by Application Management or an EMM.

Each sound profile permits volume range and default volume tor system settings

(alarm/media/ringer/in-call) and app settings (WebAPI/PTT/Batt Life). There are four predefined

profiles (Normal/Loud/Soft/Silent) that are defined via Application Management /EMM. The user

can also define a Personal profile if this option is enabled.

The administrator or user can configure app Rules that configure the phone to apply any

particular profile at a specified time (e.g, you can configure the Silent profile from 6pm-9am and

then the normal profile from 9am-6pm). Rules are not configurable or editable by the user.

Sound Stage provides NFC options to scan and associate NFC tags to a profile. When

configured, profiles can be switched by tapping the phone to something like a badge on the door

of a conference room—a very handy way to switch to a silent profile when entering the meeting

room.


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Enable Sound Stage

Entry criteria


Default False

Required? Yes for Sound Stage profiles

Level Any

Notes:


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Enable Sound Profile Switch

Entry criteria


Default True

Unique? No

Required?

Level Any

Notes: Allows the user to switch between profiles

Enable Personal Profile

Entry criteria


Default True

Required? No

Level Any

Notes: Allows the use of a personal profile which the user can program

Default Sound Profile

Entry criteria

Type Dropdown list of profiles

Default Normal

Required? No

Level Any

Notes:

Persist Active Profile Notification

Entry criteria


Default True

Required? No

Level Any

Notes:

Enable NFC Beam

Entry criteria


Default True

Required?

Level Any

Notes:


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Profile Options

Profiles—Normal, Loud, Soft, Silent

Versity supports 4 system-wide sound profiles—Normal, Loud, Soft, and Silent. Each profile has

unique settings for sounds such as alarms, calls, media, warnings, etc. A profile can be applied

on the phone to affect all these sounds at once. Each profile displays a full list of all the sound

options (default/minimum/maximum) that can be configured. When these are set in Application

Management, they are set for the user in the Sound Stage app that appears on the phone. The

volume option may be changed by the user but only within the range set by the administrator.

• Alarm volume

• Alarm minimum volume

• Alarm maximum volume

• Ringer volume

• Ringer minimum volume

• Ringer maximum volume

• Media volume

• Media minimum volume

• Media maximum volume

• Call volume

• Call minimum volume

• Call maximum volume

• Web API volume

• Web API minimum volume

• Web API maximum volume

• PTT volume

• PTT minimum volume

• PTT maximum volume

• Low Battery volume

• Low Battery minimum volume

• Low Battery maximum volume


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Rules Options

Apply Rule n

Entry criteria


Default False

Required? No

Level Any

Notes: Rule 1 is reserved for a charging profile. The other 4 Rules are used for Time profiles.

Select Profile to Switch for Rule n

Entry criteria

Type Dropdown list of profiles

Default Normal (Loud for Rule 1)

Required? No

Level Any

Notes:

Type for Rule n

Entry criteria

Type Rule 1 is reserved for a charging profile. The other 4 Rules are used for Time profiles.

Default Time (Charging for Rule 1)


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Required? No

Level Any

Notes:

Select Time Slot for Rule n

Entry criteria

Type Dropdown list of selectable times

Default 8:00am (no option for Rule 1)

Required? No

Level Any

Notes:


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SSO Status

SSO stands for single sign-on, an authentication process that integrates the Biz Phone app with

third-party identity management solutions. It allows sharing one Versity smartphone among

multiple users where each user has a unique extension and credentials on the PBX which are

also configured in the identity management solution.

The first certified solution is Imprivata’s IMDA app. The app is programmed with each user’s

credentials and the user is issued an NFC identity card which is used to logon. Versity displays

the Imprivata sign-on screen at startup which prompts the user to use the badge to sign on.

Upon a successful NFC bump, the Versity SSO app retrieves the user’s PBX extension and

password from IMDA and writes it to the Biz Phone app. The phone registers with the user’s SIP

extension and the Biz Phone successful registration icon appears. When the user logs out, the

user’s credentials are removed and the connection to SIP is disabled.

Consult the Imprivata solution for additional information.


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Sys Updater

The software that is installed in the smartphone at the factory must be updated periodically.

With Application Management, you can send a notification to devices to contact an HTTP server

and download updated software.

Software releases are available at http://support.spectralink.com/versity . You must have a

current service agreement to download updates. Complete information about the options offered

by Application Management can be found in the Applications Administration Guide, available

online at the Spectralink support site.

Admin Tip: LTE Smartphones using VPN?

System updating is available by using a metered network but may not be advisable when

LTE Versity smartphones are using VPN to connect to the update server.


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Trigger OTA

Selecting this option and clicking the Save Configuration button will allow you to update specific

devices immediately. Updating options can be found in the Applications Administration Guide,

available online at the Spectralink support site.

Caution: Press Save Configuration button

The trigger option button will not activate until the Save Configuration button is clicked.

Entry criteria

Type Button

Default Na-button must be clicked for activation

Required? See above


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Level Device


Force Reboot After OTA Update

When checked, the Versity smartphone will automatically reboot after an update is downloaded.

When using Application Management to trigger an update, the phone will download the version

specified by Application Management. After the code is delivered to the phone, it must be

manually rebooted in order to apply the new version. This can be inconvenient when deploying

a large number of phones, such as during initial deployment.

The “Force reboot” option allows the admin to choose to have the phone automatically reboot as

soon as the update file is finished downloading. This option applies the update without any

additional touch by either the administrator or the user.

If used on a live system this option will cause interruption of any action the user may have been

performing (phone call, EMR data entry, etc…). Therefore, the Force reboot option must be

used only upon consideration of the effect on users’ communication.

Because of its potential for disruption, the feature requires re-arming every time it is intended to

be used. To re-arm, uncheck the Force reboot check box and click the SAVE button, then

enable the check box and click SAVE again.

Entry criteria


Default False

Required? No

Level As needed.

Notes: See above and Spectralink Applications Administration Guide




use the current AMIE Gateway. See Appendix C: Sys Updater Server for more information

about how to use the Logging service.

Entry criteria

Type Yes/No slider

Default Yes

Required? Yes


Notes: See above.


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Relative Path on Server

If necessary, enter the relative path which would be relative to the server name. If upgrading

1.0.x or downgrading, this must be the complete path to the desired file.

Admin Tip: Are downgrades possible?

In the unlikely event you need to downgrade phones, contact your Spectralink support

representative.

Entry criteria

Type Text field: full path name

Default ota

Required? No


Notes: See above.

Network Protocol

HTTP and HTTPS are available.

Entry criteria

Type Dropdown list

Default HTTP

Required? See above


Notes:

Polling Interval

The system update check frequency specifies when or how often the phone will check the

specified server to determine if a new version of firmware (ota-update.bin file) is available.

Three options are available.

• SAM only – The phone will check for and download new firmware if available only when

the upgrade process is initiated by the Application Management Administrator through

the Trigger OTA option at the top of this page.

• On Boot Only – The phone will check for and download new firmware if available any

time the device is rebooted.

• Background: phone randomly checks any time within 24 hours. This option is designed

to stagger updates to not overload the system.

Entry criteria

Type Dropdown list

Default Sam only

Required? See above



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Notes: See above

Admin Tip: Dozing phone checks for updates

Smartphones in Doze mode check for updates at maintenance intervals. Doze is an

Android-controlled feature to preserve battery life while the phone is not in use.

Admin Tip: Phone prompt overrides Application Management settings

The manual Check for update button in the Sys Updater app on the phone will override

Application Management settings. When that button is tapped, the phone will check for a

software update and download it no matter what settings are selected here.

Note: When are updates applied

The handset will check for and download the update but will not apply it until the handset is

rebooted or the user initiates the update from the Notification bar.

Revert Last Upgrade

This field records the password to be used if the “revert last upgrade” feature is activated.

Entry criteria

Type Text field

Default None

Required? No


Notes: See above.

Allow on metered network

The metered network option works in conjunction with Wi-Fi network configuration below.

Please review to determine what type of metered network you may require for updating the

phones.

Entry criteria


Default False

Required? See above

Level Device

Notes: See above

Wi-Fi network configuration

The HTTP server hosting the Versity firmware must be accessible through the active network.

Therefore, externally located Versity smartphones may use either of two options to access code

updates:


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• Access through a VPN connection,

• Access updates located on an external server using a private IP address.

To support the first option, an Allow on metered network option is available. A metered network

is one that may charge users an access fee---cellular access and some Wi-Fi access can be

designated as metered. VPN access is considered metered by Android.

The Allow on metered network setting will allow an admin/user to download firmware via a

metered network. Externally located Wi-Fi phones can gain access through a remote AP. The

phones are then routed over VPN into the facility’s update server.

The Wi-Fi Network Configuration setting allows the admin to select whether or not to allow the phone to contact AMIE over the facility’s VPN network.

Entry criteria

Type Dropdown

Default Use only unmetered Wi-Fi networks

Required? See above

Level Any

Notes: See above

Delay OS Update

If an update should be downloaded but not applied, use the Delayed Update procedure,

available only through Application Management or EMM. If using EMM, parallel the procedure

outlined below for Application Management.

Admin Tip

The update process “stores” the previous version in a second “slot” in the phone. This

feature of the phone allows the possibility of reverting to the previous version as detailed in

Revert Last Upgrade. The Delay OS Update procedure uploads the version to be delayed

into this same slot, overwriting the previous version. Therefore, once the upload is begun,

the Revert Last Upgrade procedure is no longer available.

1 In Application Management set "Delay OS update" option on the Sys Updater page to

True.

2 Enter all the other settings required to update the OS on device (Sys Updater)

3 Click "Trigger OTA" to start the download process. This sends a unique string to the

selected phones and the update is downloaded.


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4 The Sys Updater app to will display the download process but there will be no other

notification of this activity.

5 Conditional: You can check the download by rebooting the phone and verifying that the

version has not changed by visiting the Android Settings> About phone and confirming

the version.

6 When it is time to trigger the update, change "Delay OS update" to false.

7 Trigger the OTA again using "Trigger OTA"

8 Upon receiving this trigger, the device will apply the OTA update.

9 A notification to reboot the phone will appear on the phone.

10 Once the user triggers the reboot, the phone will be updated to the new OS.

Entry criteria


Default False

Required? See above

Level Any

Notes: See above


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VQO

Voice Quality Optimization (VQO) is mostly done automatically in the phone but adjustments

can be made through the VQO app.

Wi-Fi Low RSSI Threshold

Voice quality can degrade if the Wi-Fi signal is too weak. The Received Signal Strength

Indicator (RSSI) will change as the user moves closer to or away from the connected AP. The

RSSI threshold value setting is the RSSI level at or below which the device seeks a better AP.

The device uses many attributes of an AP to determine if it is a good candidate including the

current load on the AP, the available bandwidth on the AP, and channel. Sometimes the best

AP may have an RSSI value lower than other candidates.

Caution

Do not change the RSSI threshold value unless instructed to do so by Spectralink service

personnel.

Entry criteria

Type Range slider -100 to -55

Default -67 (Do not change unless instructed to do so by Spectralink service personnel)

Unique? No

Required? No

Level Do not change unless instructed to do so by Spectralink service personnel.

Notes: See above


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Channel Selection

Wi-Fi Band Selection

Caution: Ensure you have correct channel selections Wrong selection of channels could lead to phones getting permanently disconnected from the network. If this happens, all affected devices would need to be recovered manually through restoring factory defaults. Please contact Spectralink support if incorrect band selection disables your smartphones.

Auto band selection

When Auto is Enabled, both bands (2.4 Ghz and 5 Ghz) and all available Wi-Fi channels are

enabled and you cannot make Band or Channel selection.

When Auto is Disabled, you can select which band to enable and select specific channels within

each band.

All bands are enabled by default but channels can be disabled.

Caution: Phones will malfunction if all active channels are disabled!

Disabling channels can result in the loss of network connectivity for each affected

device, requiring them to be reset to factory defaults. Review the channels in use at

the intended location before making changes.


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Entry criteria for all Wi-Fi band selections


Default True

Required? See above


Notes: See above

2.4 GHz Wi-Fi Band

Enable specific channels within 2.4 GHz band below.

5 GHz Wi-Fi Band

Enable specific channels within 5 GHz subbands below.

2.4 GHz: Channels 1-13

Ch1 to Ch 13

Entry criteria


Default True

Required? No

Level Enterprise



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5 GHz Subbands

Entry criteria


Default True

Required? No

Level Enterprise


About FT and CCKM

Time-sensitive applications such as wireless Voice over IP (VoIP) can be supported by access

points that use FT and CCKM technology. Both are enabled by default in the phone.

Admin Tip: Reboot required

After making a change to VQO FT or CCKM preference a reboot is required.

FT

Fast Basic Service Set Transition (FT) can be enabled on access points and if used, should be

enabled here. FT allows clients to roam between APs without taking the time to re-authenticate

to each new AP.


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CCKM

CCKM (Cisco Centralized Key Management) fast secure roaming can be enabled on access

points and can also be enabled here.

CCKM uses a fast re-keying technique that enables Cisco client devices to roam from one

access point to another typically in under 150 milliseconds (ms). CCKM fast secure roaming

ensures that there is no perceptible delay in time-sensitive applications such as wireless Voice

over IP (VoIP).

Admin Tip: If you have Versity 1.8 phones deployed

Spectralink found a rare but important situation where Versity 95/96 smartphones running

R1.8 and using FT/CCKM would experience brief Wi-Fi outages which could result in losing

the connection and missing important communication.

Therefore, if you must deploy FT/CCKM, please ensure all Versity 95/96 smartphones are

upgraded to 2.1 or above. If any phones must be kept at R1.8, separate them into a

separate Group, set FT/CCKM with custom attributes at a Group level and do not deploy

FT/CCKM at the enterprise level to the R1.8 Group.

Contact your Spectralink service representative if you have any questions.


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Web API

Web API allows you to configure the smartphones to integrate with a Web application.

WebAPI

Enable WebAPI

You can control which smartphones use the application by enabling or disabling by individual

smartphone, group or enterprise.

Entry criteria


Default False

Required? See above


Notes: See above


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Enable Web Access

Entry criteria


Default False

Required? See above


Notes:

Data Format

XML and JSON are the supported formats.

Entry criteria

Type Dropdown list

Default XML

Required? See above


Notes: See above

Phone State Polling

Polling Username/Password

Enter the username that the smartphone requires to authenticate polling.

Enter the password that the smartphone requires to authenticate polling.

Entry criteria

Type Text fields

Default None

Required? No


Notes: See above.


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Respond Mode

Select the method for sending the requested polling data. Either URL or Requester.

If the response method is requester, the response will be sent to the HTTP server running at the

address where the request was made. If the response method is URL, you must enter the URL

of a valid HTTP server that will get the response. This can be at a different address than the

requester.

Entry criteria

Type Dropdown list

Default Requester

Required? See above


Notes: See above

URL

The polling URL to respond.

Entry criteria

Type Text field

Default None

Required? No


Notes: See above.

Push Settings


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Push Username / Push Password

These credentials are for the Web API and are needed in order to do any kind of push.

Entry criteria

Type Text fields

Default None

Required? Yes, for a push


Notes: See above.

Push Alert Priority

Select the priority desired for messages from the App.

Messages pushed that are below this level of priority will not be displayed on the configured

smartphones.

Entry criteria

Type Dropdown list

Default None

Unique? No

Required? See above



Server Root URL

The URL of the application server you enter here is combined with the smartphone address and

sent to the smartphone’s browser. For example, if the application server root URL is

http://172.24.128.85:8080/sampleapps and the relative URL is /examples/sample.html, the URL

that is sent to the web browser on the smartphone is

http://172.24.128.85:8080/sampleapps/examples/sample.html. Can be either HTTP or HTTPS.

Entry criteria

Type Text field

Default None

Required? Yes


Notes: See above.

Enable Notification Ringtone

This setting determines whether or not a ringtone will play when a push message is received.

Which ringtone plays is set by the user in the smartphone Settings> Sound> Phone ringtone.

Entry criteria


Default False

Required? Default will be used if not otherwise set.

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/technical/products/voice/Syslog_TB17124.pdf




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Notes: See above

Web API Volume

This setting determines the volume at which the Push Ringtone will play.

Entry criteria

Type Range slider

Default 50

Required? No. Default will be used if left unchanged.


Notes: See above


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Telephone Event Notifications

The URL to which the smartphone sends notifications of specified events. This offers the ability

for the smartphone to send notifications based on various smartphone events such as

“incoming”, “Registration”, etc.


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There can be one or more notification events defined, each with a name, URL, and the

smartphone events that will cause the event notification to be set. Enter the URL and the Event

Label and check the Event type.

Note: Change for Versity R2.1

The number of events has been reduced from 12 to 8 in the R2.1 release.

Application Management still supports 12 events for the R1.8 release but the extra

4 will be ignored in R2.1.

Use the + (Add) button to repeat for every type of event the App monitors.

Note: Changing event URLs

If you need to edit an event URL, remove it and re-enter the information with the

new URL label or address.

[Event URL 1] Label

Entry criteria

Type Text field

Default None

Required? No



[Event URL 1] URL

Enter the URL for this Event.

Entry criteria

Type Text field

Default None

Required? No



Settings

None

All

State Change

Incoming

Registration

Unregistration

Off Hook

On Hook

Outgoing

Login/out

SAFE Alarm

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Entry criteria


Default False

Unique? No

Required? No



Web Application Shortcuts

Web API allows you to configure the smartphones to integrate with an XML application. Web

applications listed here are Web applications whose shortcuts are displayed in a widget box on

one of the home pages of the smartphone. They are opened in the Spectralink Webview

browser. Any URL available to the smartphones can be entered. Twelve applications can be

configured.

Use the + (Add) button to add additional shortcuts.

Label, URL

Enter the Application shortcut label and URL. The label displays in the widget box on the

smartphone after the smartphone is rebooted. Note use 6-character abbreviated text for the

label as it displays as a label for the icon in the widget box.

Entry criteria

Type Text fields

Default None

Unique? No


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Required? No


Notes: See above.

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Part III: Utilities

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Chapter 4: Device Groups

Being able to group devices and customize configurations for device groups gives you

tremendous flexibility in your deployment options. Groups are commonly used for splitting

phones between SIP servers, offering different PTT channel lineups, or department contacts. It

can also be used for simple distinction by building, department, or retail area. Group settings

override any identical Enterprise level settings already established.

On this page you can create new Groups, add devices to a Group, change existing Groups, and

edit a Group’s configuration. Groups can also be established and assigned in a Batch

Configuration file. You may have an indefinite number of Groups, and each device may belong

to multiple Groups.

Prioritize Groups

A device may belong to multiple Groups but restraint should be used. Groups are prioritized by

position in the Groups table. The first row has precedence over every row below it. The second

row has precedence over every row below it and so forth. The senior Group’s setting will

override any conflicting junior Group’s setting.

As such if you define the same setting in multiple groups and the phone belongs to all of them,

the top Group’s setting will be applied. However, if you have a particular setting that is missing

from a higher Group but not a lower Group, the lower Group’s setting will still apply. This may

create complexity when trying to predict which Group setting will be applied.

Spectralink recommends:

Spectralink recommends that you separate phones into Groups with unique settings, which

will prevent confusion. The Group priority can be changed using drag-and-drop of the

handle in the “Priority” column.


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Create new Groups

1 Click the Add Group button. The Create Group dialog box appears:


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2 Type the new Group’s name.

3 Click the checkbox next to each device that should become a member of this Group

.

4 The selected devices appear below the button, each with their own box. To remove one

or more, click the x at the right of any box.

5 Click the Create button to create the Group.

Configure or Change Group settings

Once a Group is established, it must be configured with the Group’s unique parameters. You

may use the “Export CSV” and Batch Configuration to accomplish this.


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Groups can be created using a Batch Configuration file. Any groups that do not already exist are

created after import. The Versity phones listed in the file are automatically added into the

specified group so that they receive group settings. Those groups will then appear in the

Application Management Manage Groups list.

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Chapter 5: Copy Configuration

Copy Configuration allows you to transfer device-level application configurations from one

device to another. This is useful when a replacement RMA device is received, and you want to

transfer the configuration from the old device to the new one. The "Source Device" is the old

device with the configuration you want to copy, and the “Target Device” is the new device where

you want the configurations copied to. When copying a configuration to a “Target Device”, the

entire configuration will be completely replaced and none of the previous configurations on the

“Target Device” will remain.

How to Copy Configuration:

1 Select the source device:

a Click Select Device to bring up the Device List screen.

b Select the smartphone with the settings that you wish to use as the source or

origination device, based on its serial number or MAC address.


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2 Select the target device:

a Click Target Device to bring up the Device List screen and select the smartphone to

which you will copy settings.

or

b Enter the target device’s MAC address in the MAC address field. If this device is not

in the Device List, you just need to know its MAC address. The target device will get

its settings after it is approved in Application Management.

3 Selection the reason Category from the Category dropdown and add additional optional

explanation in the Reason text box as needed.

4 Click Copy Config to copy the device-level settings of the source device to the target

device to complete the configuration transfer.

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Chapter 6: Configuration Backups

The Available Backup Files list will display the latest daily automatic backup, any manual

backups that have been taken, and also any imported backup files that have been uploaded.

For restoring a backup from a SAM 1.x instance or another AMIE Gateway’s Application

Management, See Restore a SAM 1.x or Application Management Backup.

The Backup Now button will trigger a database backup. Upon completion, a new file will be

added to this list..

Backup the Database

The Backup Now button on the Configuration Backups page will run an immediate backup of the

Application Management database. A backup should be taken before making widespread

changes to configuration, for example, to provide a recovery path for unintended consequences.


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Spectralink: Back up regularly

As part of our good housekeeping recommendations, we suggest you devise a regular

backup schedule for your data.

The on demand backup file is stored on disk on the AMIE Gateway. It will be named

“backup.year.month.day-hour.minute.second.zip” and be accessible in the “Available Backup

Files” list.

The Browse File button allows you to select a SAM 1.x or Application Management backup file.

See the steps below.

Admin Tip: Auto backup

Application Management produces a daily backup automatically which overwrites the

previous auto backup. It is displayed in the list of backups with the file name of backup.zip

and “Automatic”.

Restore a SAM 1.x or Application Management Backup

The database can be restored from existing backup files on disk or from an uploaded file,

brought in from an outside backup location.

Upload a backup file exported from a separate SAM or Application Management

instance

1 Click “Click or drag file to this area to upload” and browse for the backup file, or drag the

file into the same area.

2 Click “Import Backup”. The file will now be present in the “Available Backup Files” list.

Restore from an existing backup file

1 Click “Restore” next to the backup that should be restored.

2 Confirm that this is the backup you wish to restore by typing the confirmation phrase.

3 Application Management will restore the backup and restart the Application Management

application.


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Application Management Software Updates

Spectralink automatic updates:

During BETA, Application Management updates will be automatically applied. An auto-

update opt-out mechanism will be available after BETA completes, ETA Q2 2022.

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Chapter 7: Registration Info

The Registration Info page gives you two options for enrolling the Versity devices with Application

Management, QR code registration and EMM registration. If using an EMM to provision the devices,

the QR code should not be used. The QR code is mainly useful for proof-of-concept deployments that

do not need an EMM.

QR Code Registration

Note: Do not use this method if provisioning the devices using an EMM.

Scan this QR code with your Versity device to connect and receive configuration.


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For barcode-scanner equipped Versity devices, this code can be scanned directly with the

barcode scanner.

If the device is not equipped with a barcode scanner, a camera scanner can be accessed in the

SAM Client application on your Versity device by tapping on the main page icon seven times.

Make sure that the mentioned hostname is accessible by the Versity devices on the

network.

Caution: Required release versions

The QR code method requires that the device is running Spectralink Versity software

version of Versity 95/96 Series v2.2 or higher or Versity 92 Series v1.3 or higher.

EMM Registration When using an EMM, the given parameters should be entered into the EMM dashboard as configuration for the SAM Client play store application.

SAM URL

The SAM URL parameter is the URL where the devices will be able to reach the Application

Management server.

Account Key

The Account Key is a random string of 22 characters, generated by Application Management

internally. This number provides additional security for EMM enrollment and is required by the

SAM client app.

Account Number

The Account Number is a numeric number generated by Spectralink for identification purposes.

SSL certificate

The AMIE gateway uses a certificate to establish a secure connection between Versity

smartphones and itself. Clicking the Copy Certificate to Clipboard button allows you to copy the

Application Management certificate to the clipboard and paste it into an EMM attribute field for

loading onto a Versity.

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Part IV: Appendices

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Appendix A: Spectralink References

All Spectralink documents are available at http://support.spectralink.com.

To go to a specific product page:

Select the Product Category and Product Type from the dropdown lists and then select the

product from the next page. All resources for that particular product are displayed by default

under the All tab. Documents, downloads and other resources are sorted by the date they were

created so the most recently created resource is at the top of the list. You can further sort the

list by the tabs across the top of the list to find exactly what you are looking for. Click the title to

open the link.

Specific Documents

Specific Documents

Spectralink Versity software and support documents are available on the Spectralink support

site at http://support.spectralink.com/versity.

Spectralink AMiE Advanced support documents are available on the Spectralink support site at

https://support.spectralink.com/AMiE_Advanced

Release Notes accompany every software release and provide the new and changed features

and resolved issues in the latest version of the software. Please review these for the most

current information about your software.

Spectralink AMIE Planning and Installation Guide explains how to plan your AMIE installation

and how to deploy the gateway.

Spectralink AMIE Console Administration Guide describes how to use the gateway as the

AMIE console to monitor Spectralink devices.


http://support.spectralink.com/versity

https://support.spectralink.com/AMiE_Advanced


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Spectralink AMIE Application Management Guide describes how to use the AMIE interface to

configure and manage Spectralink devices.

The Spectralink Versity Family Applications Administration Guide describes each Spectralink

app and lists each parameter configured for each app.

Spectralink Versity Deployment Guide provides a high-level overview of the deployment process

for Spectralink Versity smartphones. This includes the interface with an EMM, the method for

getting Versity connected to the wireless LAN, and the interface with Spectralink Application

Management.

The Spectralink Versity Family User Guide offers comprehensive instructions for using each of

the Spectralink Applications deployed on the handsets.

Technical Bulletins and Feature Descriptions explain workarounds to existing issues and

provide expanded descriptions and examples.

AP Configuration Guides explain how to correctly configure access points and WLAN controllers

(if applicable) and identify the optimal settings that support Spectralink Versity smartphone. You

can find them on the VIEW Certified webpage.

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Appendix B: Conventions Used in this

Document

Icons

Icons indicate extra information about nearby text.

Warning

The Warning icon highlights an action you must perform (or avoid) to avoid

exposing yourself or others to hazardous conditions.

Caution

The Caution icon highlights information you need to know to avoid a hazard that

could potentially impact device performance, application functionality, successful

feature configuration and/or affect smartphone or network performance.

Spectralink recommends

A recommendation from the experts at Spectralink.

Note

The Note icon highlights information of interest or important information that will

help you be successful in accomplishing a procedure or understanding a concept.

Tip

The Tip icon highlights information that may be valuable or helpful for users to

know, such as special techniques, shortcut methods, or information that will make

user tasks easier to perform.

Web

The Web Info icon highlights supplementary information available online such as

documents or downloads on support.spectralink.com or other locations.

Timesaver

A time-saving tip is typically used to mention or highlight a faster or alternative

method for users who may already be familiar with the operation or method being

discussed.


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Admin Tip

This tip advises the administrator of a smarter, more productive or alternative

method of performing an administrator-level task or procedure.

Power User

A Power User Tip is typically reserved for information directed specifically at high-

level users who are familiar with the information or procedure being discussed and

are looking for better or more efficient ways of performing the task. For example,

this might highlight customization of a feature for a specific purpose.

Troubleshooting

This element can be used in any type of document and is typically used to highlight

information to help you solve a relevant problem you may encounter, or to point to

other relevant troubleshooting reference information.

Settings

The Settings icon highlights information to help you zero in on settings you need to

choose for a specific behavior, to enable a specific feature, or access customization

options.

Typography

A few typographic conventions, listed next, are used in this guide to distinguish types of in-text

information.

Convention Description

Bold Highlights interface items such as menus, soft keys, file names, and directories. Also used to represent menu selections and text entry to the smartphone.

Italics Used to emphasize text, to show example values or inputs, and to show titles of reference documents available from the Spectralink Support Web site and other reference sites.

Underlined blue Used for URL links to external Web pages or documents. If you click on text in this style, you will be linked to an external document or Web page.

Bright orange text Used for cross references to other sections within this document. If you click on text in this style, you will be taken to another part of this document.

Fixed-width-font Used for code fragments and parameter names.

This guide also uses a few writing conventions to distinguish conditional information.


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Convention Description

<MACaddress> Indicates that you must enter information specific to your installation, smartphone, or network. For example, when you see <MACaddress>, enter your smartphone’s 12-digit MAC address. If you see <installed-directory>, enter the path to your installation directory.

> Indicates that you need to select an item from a menu. For example, Settings> Basic indicates that you need to select Basic from the Settings menu.

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Appendix C: Sys Updater Server

The AMiE Gateway Sys Updater Service is an HTTP server that will serve OTA packages to

Spectralink Versity devices. It provides a password-protected admin interface to manage OTA

packages with the ability to upload, delete, and organize the packages within directories.

Admin Interface

After successful setup of the on-premise AMiE Gateway by following the instructions in the

AMiE cloud console, use either the IP address or DNS name for the AMiE Gateway Virtual

Machine (VM) guest to browse to the Sys Updater Service admin interface. This can be

accessed by logging into amie.spectralink.com and navigating to the Sys Updater Utility


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Package Management

Some reasons to organize packages into directories include:

• - Keeping packages separate for different products (e.g. Versity 92 and Versity 95/96)

• - Keeping packages separate for different groups (e.g. a Application Management group

for an experimental update)

Upload

To upload a Spectralink Versity OTA package, either:

• Drag and drop the .zip file into the drop-zone

• Click the drop-zone to browse for the .zip file.

Click the `Upload` button to start the upload. A percentage indicator will inform you of the upload

progress.

Create/Remove a Directory

To create a directory for organizing packages, click the `Create Directory` button:

To remove an OTA package, or a directory of OTA packages, click the trash icon in the row of

the item you wish to delete, and confirm that you wish to delete:


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Provisioning from Application Management, SAM, or

EMM

To configure Versity devices for Spectralink Over-The-Air (OTA) updates with this service, there

are two choices for how the device will search for an available update, `Directory Relative Path`

or `Package Relative Path`.

Directory Relative Path

Here is an example Application Management configuration for Sys Updater:

If you provide a directory relative path in the Versity device configuration through Application

Management or EMM, the Versity devices with this configuration will search the given directory

for available updates.

Clicking the clipboard icon next to `Directory Relative Path` from the admin interface within the

desired directory will copy the path for pasting into Application Management /EMM. For

example, if you upload the following packages to the main directory (Directory relative path


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`ota`) and then configure the `Relative path` parameter from Application Management /EMM to

`ota` for a combination of Versity 92, 95, and 96 Series devices:

• apollo-ota_update-signed-1.8.0.1255.zip

• apollo-ota_update-signed-2.1.1.934.zip

• orion-ota_update-signed-1.2.0.611.zip

When Versity 95/96 (apollo) devices search the directory, they will see that 2.1.1.934 is the

latest available update package and will download and apply the package to update to this

version if they are currently running a version less than 2.1.1.934.

When Versity 92 devices search the directory, they will see that 1.2.0.611 is the latest available

update package and will download and apply the package to update to this version if they are

currently running a version less than 1.2.0.611.

Package relative path

If you wish to point to a specific .zip OTA package, use the `Relative Path` for the specific

package from the table. The clipboard icon in the `Relative Path` column for a package will copy

the path for pasting into Application Management /EMM.

Using the explicit package relative path, the configured device will not search for available

updates, but will instead only check the provided package to determine if it is an applicable

update package. The update will be applied if it is for the correct device and if it is greater than

the current software version running on the device.

HTTP vs. HTTPS

As noted in the UI, HTTPS is recommended for Versity 95/96 Series 2.2 or greater, and Versity

92 Series 1.3 or greater. HTTP is required for prior versions.

**IMPORTANT** The devices need to be running at least the mentioned versions in order to

update to a higher version using HTTPS. For this reason, we recommend keeping the

configuration as HTTP until immediately prior to applying the next Spectralink Software Release

such as the 2021 R3 Spectralink Software release (e.g. apollo 2.3 and orion 1.4). At that time,

when the entire device fleet is known to be running at least Versity 95/96 Series 2.2 (when

Versity 95/96 devices are included in the fleet), and Versity 92 Series 1.3 (when Versity 92

devices are included in the fleet), HTTPS can be used to apply all future updates with the AMiE

Gateway Sys Updater Service.

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Appendix D: Logging Server

The AMiE Gateway Logging Service is an HTTP server that will accept log uploads from

Spectralink Versity devices. It provides a secure admin interface to browse and delete files

uploaded from the devices.

Admin Interface

After successful setup of the on-premise AMiE Gateway by following the instructions in the

AMiE cloud console, use either the IP address or DNS name for the AMiE Gateway Virtual

Machine (VM) guest to browse to the Sys Updater Service admin interface. This can be

accessed by logging into amie.spectralink.com and navigating to the Logging Utility.


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Provisioning from Application Management, SAM, or

EMM

To configure Versity devices for logging to the AMiE Gateway Logging Service, Copy the

parameters from the admin interface in the web browser. Here is an example Application

Management configuration for Logging app > Advanced Debugging:

HTTP vs HTTPS

As noted in the UI, HTTPS is recommended for Versity 95/96 Series 2.2 or greater, and Versity

92 Series 1.3 or greater. HTTP is required for prior versions.

If devices are running an earlier version than mentioned and are configured for HTTPS with the

AMiE Gateway Logging Service, they will not be able to connect, and will buffer logs on the

device until they complete the update to one of the mentioned versions. Once the devices are

updated, they will connect and upload the buffered logs.

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Appendix E: Products Mentioned in this

Document

Android, Google, Google Play and other marks are trademarks of Google, Inc.

Microsoft, Active Directory and Excel are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

Cisco is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States

and certain other countries.

****END OF DOCUMENT****