amerigas cabling manual 6.1

7/27/2019 Amerigas Cabling Manual 6.1

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Cabling Installation Manual

November 19, 2012V6.1

AmeriGas Propane, Inc.Developed by Integrated Network Cable, Inc.


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AmeriGas Cabling Installation Manual v6.1 (11.19.12) Page 2

AmeriGas Background

AmeriGas is a $6.5B marketer/distributor of propane, propane equipment and related services.They distribute propane in bulk (liquid), cylinders for motor fuel (i.e. forklifts), and gas grillcylinders. In addition to propane itself, AmeriGas also maintains its own field service technician

force which manages everything associated with the installation, service, maintenance andremoval of propane related equipment.

AmeriGas serves over 2 million customers across the residential, commercial, industrial,agricultural and motor fuel propane sectors. Their customers use propane for a variety ofpurposes, including home heating, space heating, water heating, pool/spa heating, drying,cooking, grilling and motor fuel.

Since 1959, AmeriGas has grown from a three-location propane distributorship to the nationslargest retail propane company that delivers propane from nearly 1,200 locations in all 50states. AmeriGas sold 993 million gallons of propane in 2008 and processed more than 10

million cylinder transactions through the AmeriGas Cylinder Exchange program at over 25,000home stores, supermarkets and convenience store distribution locations.

AmeriGas is publicly held as AmeriGas Partners, L.P. (APU) on the NY Stock Exchange.


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Project Foundations Overview

AmeriGas through Dell Computer and Integrated Network Cable (INC) is embarking on anationwide IT upgrade that will encompass wiring infrastructure, network hardware and newPCs at all of their locations. The purpose of this document is to highlight the wiring portion of

the upgrade and serve as a guide to maintain consistency from location-to-location.

This document is for use by all cabling technicians performing cabling services at AmeriGaslocations. The work order identifies the cabling-related services that you are to perform at thesite. You should also receive all of the required documentation to complete your work. If youare missing any of this documentation, please contact your project manager at 888-519-9525.

AmeriGas Work OrderThe AmeriGas workorder from Integrated Network Cable (INC) provides site information andthe specific tasks that must be performed at each location. It will also have a unique POnumber, the ETA and detailed check-in/check-out procedures.

AmeriGas Cabling ManualThe AmeriGas Cabling Manual illustrates how the cabling and cabinet are to be installed. Thisdocument is the AmeriGas Cabling Manual.

AmeriGas Site Survey QuestionnaireThe AmeriGas Site Survey Questionnaire is designed to gather important information for theAmeriGas IT Department about their legacy system and other systems at each site. Please doyour best to document the information thoroughly and accurately. Upon completion fax theSite Survey back to INC. This documentation is a requirement for payment.

AmeriGas Prewire Signoff SheetThe AmeriGas Prewire Signoff Sheet is required for payment. Please make sure you fill it outcompletely and fax it back to INC upon completion of your installation.


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General Responsibilities

Follow these steps for all cabling services:

Step Action

1. Upon arrival at the location, call INC at 888-519-9525 to let themknow that you are onsite.

2. Prior to starting any work, describe the work you are about toperform to the Manager.

3. Notify INC of any special circumstances that may cause unexpecteddelays in the cabling activities to be performed at the location. Besure to obtain approval for all work that falls outside of the normalscope of work as specified on the work order and described in this

document.

4. Proceed with the installation.

5. Upon completion, accurately complete and present the AmeriGasPrewire Sign Off Sheet to the site contact for signature.

6. Call INC at 888-519-9525 to let them know you are leaving the siteand that all cabling services have been completed.

7. Be sure to fax the AmeriGas Prewire Sign Off Sheet and SiteSurvey Questionnaire to INC at 888-519-9515 as soon as possible.(These are a requirement for payment.)


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Cabinet & Component Installation

Cabinet Placement

The new Kendall Howard 8U Security Wall Mount Cabinet should

be placed near the existing DSL or T1 Router. The Netopia orCisco router is usually near the phone board.

Here are a few things to keep in mind as you place the cabinet1) Is the new location centralized?2) Does the location provide for easy access?3) Will the cabinet fit?4) Will the wall support the cabinet and components?5) Is there ample electrical power near the cabinet?6) Will the cabinet door open freely?7) Is this a safe location for the cabinet?

8) Is the location climate controlled?9) Is there plenty of ventilation?

If the router is NOT located near the phone board or in an awkward spot (out in the middle ofthe customer service area, under a desk, in a non-temperature controlled area, etc.) pleasework with the Manager to identify a more suitable location and notify INC immediately.

Suggested Cabinet Mounting Hardware

2 x 2 x 3/4 plywood backboardTapcon Screws for concrete (both long and short)

1 Fender WashersLag BoltsLag ScrewsSurface Raceway

See Attachment Afor exact component placement.


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Cabinet Installation Steps

1) Select a suitable location for the cabinet.

2) Get the Managers approval

3) Unbox the cabinet.

4) Please notice that the cabinet is the same on top and on bottom. This allows thecabinet door to open to the left or to the right.

5) Orient the cabinet so the Plexiglas door will open freely.

6) Remove the door from the cabinet and put in a safe place.a. Keys are located inside the cabinet.b. Be sure not to lose the small washer on spring-

loaded pin.

7) Mount plywood on the wall with customary mountinghardware suitable for wood, sheetrock, concrete or cinderblock walls.

a. The bottom of the Cabinet should be mountedpreferably at 4 above the finished floor but nomore than 6 above the finished floor (eye level).

b. Make sure the plywood is level.c. Be sure to hit the studs!

8) Affix the cabinet to the plywood or wall.a. Make sure the cabinet is level.b. Use large 1 Fender Washers to keep the screws

from popping through the back of the cabinet.

9) Verify that the vertical rack rails are set in the 3rd spacefrom the front. (factory default)

10) Install the Cage Nuts on left and right rack rails.a. Be sure to install the Cage Nuts in the correct holes.b. The Cage Nut wings should be oriented to the left

and the right.c. Install from behind the rail.d. See Attachment A Cabinet Diagrams for exact

placement.

11) Affix the rack ears to the Network Switch/Router.


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Cabinet Installation Steps Continued

12) Install the following components into the cabinet according to Rack Elevation. Makesure each device is in the correct rack space. (See Attachment A Cabinet Diagram)

a. Patch Panelb. Cable Managementc. Network Switch/Router (Cisco 2911) (16-port)d. Rack Shelfe. UPS

13) Plug the Network Switch/Router into the UPS.a. Make sure ports face the front.b. Connect to demarc extension. (Biscuit Box Outside Cabinet)c. Turn power ON.

14) Place the Out-of-Band (OOB) Modem on the rack shelf and plug into UPS.

a. Connect to OOB Modem demarc extension. (Biscuit Box Outside Cabinet)b. Connect OOB Modem to Router with provided serial cable.c. Turn power ON.

15) Plug the UPS into nearby outlet.a. Turn power ON.

16) Connect the patch cables between the patch panel and theNetwork Switch/Router.

a. Route cables through cable managementb. Be sure to connect Patch Panel Port 1 to Network

Switch/Router starting at Port 2 (Bottom Right in the 16-

port cluster) and so on.c. The GE1 Port labeled in yellow is reserved for Training

Room use only. Printers and thin clients will NOT workif connected to this port.

d. If there are not enough available ports on the Cisco2911, please notify INC.

17) Leave ALL extra patch cables inside the cabinet for othervendors.

18) Leave extra rack screws and cage nuts in the cabinet.

19) Re-attach the Plexiglas door and lock.a. Please leave the keys with the cabinet.

20) Clean up the work area and dispose of trash properly.

21) Be sure to notify INC immediately of any patch cable shortages or if there is notadequate power at the cabinet location.


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Standard Category 5E Cable Drop Installation

Step Action

1. Conduct a walk through with the site contact and confirm the accuratelocations for all of the cable drops.

2. Install the number of cable drops noted on the work order in the locationsdesignated by the site contact.

3. Should you need clarification on the placement or quantity of lines thatmust be installed, please contact INC at 888-519-9525.

4. Secure cabling above the drop-tile ceiling and attach to the buildingstructure using J-hooks, bridle rings or other approved methodsconsistent with NEC and BICSI standards.

5. If the ceiling is not a drop-tile ceiling, contact INC at 888-519-9525 forfurther instructions.

6. Notify INC at 888-519-9525 if surface-mounted raceway will be required.

7. Provide a 10-ft. service loop at each end of the cable drop.

8. Terminate all jacks and patch panels using the 568B standard.

9. Label each wall jack to the corresponding patch panel port with a machine

generated label i.e. D1, D2, D3.

10. Test lines for Category 5E compliance.


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Demarc Extensions

T1 ExtensionExtend the T1 circuit by running one (1) Category 5E cable from the SmartJack to the Cisco2911 Switch/Router inside the Kendall Howard cabinet.

Terminate the extension with a Category 5E jack at each end. Mount the jack in a biscuit box or wall plate at each end. Follow the 568B color code. Place the jack just OUTSIDE the cabinet in the Equipment Room. Place the jack near the SmartJack at the demarc.

Test and label the extension T1 at each end. Cross-connect the extension to the SmartJack with a patch cable.

Cross-connect the extension to the Router inside the cabinet with apatch cable. Plug into the T1 CSU/DSU Port. (if Cisco 2911 isonsite)

Out-of-Band Modem ExtensionExtend the Analog Circuit for the Out-of-Band Modem by running one (1) Category 5E cablefrom the demarc to the OOB Modem inside the Kendall Howard cabinet.

Terminate the extension with a Category 5E jack at each end. Mount the jack in a biscuit box or wall plate at each end. Follow the 568B color code. Place the jack just OUTSIDE the cabinet in the Equipment Room. Place the jack near the 66-Block at the demarc. Test and label the extension MODEM at each end. Place the OOB Modem on the rack shelf inside the cabinet. (if onsite) Cross-connect the extension to the OOB Modem inside the cabinet with a patch cable. Connect the OOB Modem to the Router with provided serial cable. Note, the Analog Circuit may not have been delivered by the LEC yet.

Patch Cable

DEMARC/SMARTJACK

Biscuit ROUTERInside Cabinet

Cat 5E Extension

BiscuitPatch Cable

Biscuit

FuturePatch Cable

DEMARC Biscuit OOB MODEMInside Cabinet

Cat 5E Extension

ROUTERInside Cabinet

Patch Cable

Serial Cable


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Standard Category 5E Cable Drop Installation

Identifying Proper Locations

Every branch is different. Your workorder will tell you approximatelyhow many Category 5E

data lines must be installed at your location. As a general rule, you should run one (1) cable tothe following locations

Workstations (existing or future)

WYSE Thin Clients 1 LINE EACH

Standalone Phones 1 LINE EACHo AmeriGas is phasing in a VOIP phone system at each branch. Where WYSE Thin Clients and

phones are located in the same spot, they will share (1) Category 5E data line. Any standalonephones in areas like a Break Room, Conference Room, Warehouse, etc. will need a newdedicated Category 5E data line.

PC Workstations (being replaced by Thin Clients) NONE

Laptops NONE

HP Thin Clients NONE

DEC Terminals (dumb terminals) NONE

Server

MicroVax or Alpha STARS Server NONE

Printers

Existing HP Laser Printer NONE

Ticket Line Printer (Epson) 1 LINE

Report Line Printer NONE

Future Toshiba Multi-Function Printer 1 LINEo The Laser Printer will eventually be replaced by a Toshiba eStudio 255/256 Multi-Function

Printer. The dimensions of the new printer are (23w x23d x30h) and it will NOT fit on a counter.This new printer is big! Think the size of a copier requiring 3x3 of floor space.

Demarc Extension

T1 Circuit 1 LINEo Extend the T1 demarc from the SmartJack to the Kendall Howard Cabinet with (1) Category 5E

cable. See Page 9.

Out-of-Band Modem 1 LINEo Extend the Analog Circuit for the Out-of-Band Modem from the demarc to the Kendall Howard

Cabinet with (1) Category 5E cable. See Page 9.


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WYSE Thin Client Installation

As a part of each AmeriGas branch upgrade, sites will also receive new WYSE Thin ClientComputers that must be installed.

1) Verify that the new WYSE Thin Clients, LCD Monitors and Speakers are onsite. Thisequipment should have recently been delivered to site from the Dell Merge Center.

2) Work with the site contact to determine the locations for new WYSE Thin ClientComputers. Place them next to existing computers.

3) Setup each WYSE Thin Client Computer and connect to the network.a. Unbox and hook up all components (power, keyboard, mouse, video, speakers

and Ethernet) in the requested work area.b. Connect the WYSE Thin Client Computer to the newly installed data jack with a

patch cable. (Be sure it is patch in at the cabinet too!)

c. Power ON.d. Each Thin Client will pull its configuration via DHCP.e. Verify that you see the AmeriGas login screen.

4) Verify that the new Toshiba eStudio 255/256 Multi-FunctionPrinter has been installed.

a. Make sure it is powered ON.b. Make sure it is patched in to the newly installed data line.c. Make sure it is patched in at the switch.


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Attachment A: Cabinet Diagrams

1

34

67

9

16

2122

24

10-32 Cage Nut Installation

It is important to install the 10-32 Cage Nuts in the correct square holes on the left and rightrails. If you use the position numbers listed above, everything should fall into place.

The Cage Nut wings should be oriented to the left and the right and compressed to allow the

Cage Nut to be inserted into the square holes in the equipment rack. When released thewings hold the nut in position behind the hole. Note, the Cage Nut is usually slightly loose toallow for minor adjustments in equipment alignment.

The Cage Nuts should be installed from behind the rail with the wings to the front.

Cisco Router/Switch

Out-of-Band Modem

Future Switch


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Attachment B: Typical Office Layout

amerigas cabling manual 6.1

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